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Beoordelingen van St. Mark Hotel

3 out of 5
St. Mark Hotel
Queens Road, Redemptorist Plaza, Brgy, Camputhaw, Cebu, Cebu

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 148 van 361 beoordelingen" "
Gastenscore: 8 - Goed. 143 van 361 beoordelingen" "
Gastenscore: 6 - Redelijk. 47 van 361 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 361 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 361 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

7,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

luc, brussel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
zeer goede prijs / kwaliteit verhouding

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Affordable
1 nacht verbleven in maart 2024

8/10 – Goed

Andre Paul

3 nachten verbleven in januari 2024

8/10 – Goed

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place
I have to say this place had the most comfortable bed I slept in so far on my 2 weeks in the Philippines. The staff were amazing and helped me with my laundry and did other general things for me. However the Hot water wasn't available for the evening I was staying there.
1 nacht verbleven in januari 2024

6/10 – Redelijk

Fredrik Oskar

Positief: Personeel en service
Negatief: Netheid
Affordable
Very good service, staind sheets, bad whaterpressure, good breakfast, very good price.
3 nachten verbleven in januari 2024

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good but two issues
Best bed I have slept ok on a 4 month south east Asia trip. Staff are excellent. Close to a kfc and other restaurants. Room is great- perfect size with balcony, clean and well appointed. I have deducted a star bc the internet basically was not working at all. The staff did try to help but nothing worked. Also the hot water is basically luke warm at best.
2 nachten verbleven in december 2023

10/10 – Uitstekend

THOMAS

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a nice hotel with breakfast. It is on a quiet side street which is a big plus
5 nachten verbleven in november 2023

10/10 – Uitstekend

June

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good for the price.
1 nacht verbleven in november 2023

10/10 – Uitstekend

June

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and courteous staff.
3 nachten verbleven in november 2023

10/10 – Uitstekend

June

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Attentive staff. Good choice of breakfast.
4 nachten verbleven in oktober 2023

10/10 – Uitstekend

JOSE

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Safe, central hotel with walkable amenities. Smart, courteous, professional staff.
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Robert, Spring Valley

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s a convenient location only 0.5 to 1 km walk from the ATM, drug stores, Ching Hua hospital and Cebu Doctor’s Hospital and many restaurants. The room is clean, large, attractive and modern. The breakfast buffet is simple but acceptably good. During the day, it’s a little noisy because of the street noise. Overall I liked it. It’s a good value and I recommend it.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

JOSE

2 nachten verbleven in oktober 2023

10/10 – Uitstekend

HEDDA RIZALITA, Wausau

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very convenient for me--to go downtown, uptown, shopping, church, and everywhere I went. The facility, if there's something needs to be done -it's handled right away. The staff, from the receptionists, the Halo Restaurant staff, the maintenance or housekeeping crew, the management personnel, and the guards were very nice and courteous.
3 nachten verbleven in maart 2023

8/10 – Goed

yoshimura

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023

2/10 – Ontzettend slecht

Andreas

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2023

6/10 – Redelijk

Maria ana

4/10 – Matig

frederic

Demande de chambre calme non respectée, proche de la rue, travaux sur la chaussée une partie de la nuit, du "vrai foutage de gueule"
1 nacht verbleven in november 2022

8/10 – Goed

I-CHIEN

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2022

6/10 – Redelijk

Jürgen

Reisde met partner
Positief: Personeel en service
Was sehr gut war, da wir spät angekommen sind, konnten wir an der Rezeption Essen von einem Restaurant auswärts bestellen und bezahlen, was dann auch schnell geliefert wurde. Für kleine Einkäufe ist ein seven/eleven in der nähe. Reinigung des Zimmers könnte besser sein. Zustand der Möbelierung ausreichend. Zimmer mit Balkon (Deluxroom) unnötig, da die Aussenanlage der Klimaanlage (Warme Abluft und Lärm) dort installiert wurde und somit ein Aufenthalt unmöglich ist. Für eine Nacht ok.
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Michael

3 nachten verbleven in september 2022

10/10 – Uitstekend

andy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
12 nachten verbleven in juni 2022

10/10 – Uitstekend

Kenneth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very accommodating and friendly, the room was nice and very adequate. I will cherish great memories of my visit there.
2 nachten verbleven in mei 2022

2/10 – Ontzettend slecht

Finlay

Negatief: Personeel en service
4 nachten verbleven in december 2021

10/10 – Uitstekend

Iros Syndeme

3 nachten verbleven in januari 2022

2/10 – Ontzettend slecht

Rosanilda

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Despite me traveling excessively to get to the location, the hotel advised me that they had no rooms, and that Expedia was at fault and should refund my credit card. Please action this.
2 nachten verbleven in december 2021

2/10 – Ontzettend slecht

Renato

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our booking with Expedia was declined by the hotel. This was a terrible experience to say the least. I am still waiting for a full refund of payment.
2 nachten verbleven in december 2021

2/10 – Ontzettend slecht

joseph, charleston

2 nachten verbleven in december 2021

6/10 – Redelijk

MIRZI LYNN AGUILAR

Positief: Personeel en service
Negatief: Netheid
The staff is great. The facilities need maintenance.
6 nachten verbleven in oktober 2021

6/10 – Redelijk

Geverifieerde reiziger

6 nachten verbleven in april 2021

4/10 – Matig

Anna, UK

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
No hot water, the staff moved us to s different room but apparently no hot water in the whole hotel and it us normal. Very disappointed and still waiting for a refund
2 nachten verbleven in maart 2020

8/10 – Goed

CJ

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and cheap property. Excellent service and cleanliness. Would highly recommend to all tourists if you are looking for less budget and quality hotel in cebu city. All the cafe and restaurants are nearby, Seven eleven 24 hours open nearby only.
4 nachten verbleven in februari 2020
Reactie van Glorie - Reservations Officer op 27 feb 2020
Dear Sir/Madam; Thank you very much for your review! We work really hard to offer you the best stay in the best possible way, so we are happy to see that it reflected in your last stay. We also thank you for addressing your concern, we made sure to take note of it. Hope to see you again soon!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
4 nachten verbleven in januari 2020
Reactie van Glorie- Reservations Officer op 20 feb 2020
Dear Sir/Madam; Thank you very much for such a great review! We work really hard to offer you the best stay in the best possible way, so we are happy to see that it reflected in your last stay. Hope to see you again soon.

6/10 – Redelijk

Yi jeong

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
조식은별로숙소는굿드
사진이랑 실물이랑다를까 걱정되서 가서 룸을한개더잡았는데 그럴필요없을듯 해요 덕분에편리하게썼지만요 조식은 너무별로에요 비싸고 실용성이없어요 이용할려면 숙소만이용하세요 숙소는좋아요
1 nacht verbleven in januari 2020

2/10 – Ontzettend slecht

Maz, Hertford, UK

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First impressions were positive with a friendly check in experience. The room was OK, but a bit worn and tatty. There was no hot water. We reported the problem and were told that it could not be fixed until the next day. It was late, so we accepted this. The next morning we again reported the problem before going out. We returned early afternoon and only then did 'the engineer' come to check the problem. He could not fix it, mentioning something about a centralises system. Senior Management did their best to avoid us, leaving junior staff to handle our complaint. They offered another room, again no hot water. Finally they said they could bring buckets of hot water for us to wash with. Call be fussy, but I think running hot water is a prerequisite for a 3 star hotel. We asked for our money back so we could move hotels. They refused, saying it was not their policy. We decided to leave. We booked into the Quest hotel for slightly more money than we paid at St Mark. It turned out to be vastly superior.
3 nachten verbleven in december 2019

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent boutique hotel. Spacious clean rooms, some with a balcony. Clean bathrooms and soft towels. Comfortable bed and clean, soft linen. There’s a fridge, water kettle, sat tv and fast wifi. The restaurant is small but cozy with a good selection for buffet meals.
3 nachten verbleven in september 2019
Reactie van Glorie- Reservations Officer op 28 okt 2019
Dear Sir/Madam; Thank you very much for such a great review! We work really hard to offer you the best stay in the best possible way, so we are happy to see that it reflected in your last stay. Hope to see you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2019
Reactie van Glorie- Reservations Officer op 8 nov 2019
Dear Sir/Madam; Thank you very much for such a great review! We work really hard to offer you the best stay in the best possible way, so we are happy to see that it reflected in your last stay. Hope to see you again soon.

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in september 2019
Reactie van Glorie- Reservations Officer op 8 nov 2019
Dear Sir/Madam; Thank you very much for such a great review! We work really hard to offer you the best stay in the best possible way, so we are happy to see that it reflected in your last stay. Hope to see you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in juli 2019
Reactie van Glorie- Reservations Officer op 17 jul 2019
Dear Sir/Madam; Thank you very much for such a great review! We work really hard to offer you the best stay in the best possible way, so we are happy to see that it reflected in your last stay. Hope to see you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in juni 2019
Reactie van Glorie-Reservations Officer op 10 jul 2019
Dear Sir/Madam; Thank you very much for such a great review! We work really hard to offer you the best stay in the best possible way, so we are happy to see that it reflected in your last stay. Hope to see you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2019
Reactie van Glorie- Reservations Officer op 16 jun 2019
Dear Sir/Madam; Thank you very much for such a great review! We work really hard to offer you the best stay in the best possible way, so we are happy to see that it reflected in your last stay. Hope to see you again soon.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ベッドが清潔で大きく、良かった
1 nacht verbleven in mei 2019
Reactie van Glorie- Reservation Officer op 9 jun 2019
Dear Sir/Madam; Thank you very much for your review! We work really hard to offer you the best stay in the best possible way, so we are happy to see that it reflected in your last stay. Hope to see you again soon.

4/10 – Matig

Marc

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A fuir......
Il y a mieux sur Cebu pour ce prix. Impossible de dormir pendant ces trois jours très bruyant. Télévision qui fonctionne mal et aucune pression dans la douche.
3 nachten verbleven in mei 2019
Reactie van Glorie- Reservation Officer op 26 mei 2019
Thank you for taking the time to write your review. We were disappointed to read about the experience you had during your last stay. Whilst an apology will regrettably not alter the outcome of your experience, we still extend it with all sincerity. We certainly empathize regarding the points you mentioned on your review, especially that you had a bad night sleep because of the noise and the TV that is not functioning well.Rest assured these concerns mentioned will be addressed accordingly. Again, please accept our apology and we hope that this hasn't put you off a return stay with us again.

10/10 – Uitstekend

Manuel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay in Cebu
The Staff were very professional, the room spacious and great location with surrounding eatury joints.
6 nachten verbleven in april 2019
Reactie van Glorie - Reservation Officer op 3 mei 2019
Dear Mr. Manuel; Thank you very much for such a great review! We work really hard to offer you the best stay in the best possible way, so we are happy to see that it reflected in your last stay. Hope to see you again soon.

10/10 – Uitstekend

Po-Chun

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2019
Reactie van Reservations Officer op 9 apr 2019
Dear Mr/Ms. Po-Chun; Thank you very much for such a great review! We work really hard to offer you the best stay in the best possible way, so we are happy to see that it reflected in your last stay. Hope to see you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in april 2019
Reactie van Reservations Officer op 6 apr 2019
Dear Sir/Madam; Thank you very much for such a great review! We work really hard to offer you the best stay in the best possible way, so we are happy to see that it reflected in your last stay. Hope to see you again soon.

10/10 – Uitstekend

Evalynn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2019
Reactie van Reservations Officer op 1 apr 2019
Dear Ms. Evalynn; Thank you very much for such a great review! We work really hard to offer you the best stay in the best possible way, so we are happy to see that it reflected in your last stay. Hope to see you again soon.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location was the best. Everything is within walking distance, less than 10 min walk to food area, shopping, church across the street. Night life happening and busy. Wish I could stay longer.
8 nachten verbleven in januari 2019
Reactie van Jayvee -Reservations Officer op 20 mrt 2019
Dear Sir/Madam; Thank you very much for your review! We work really hard to offer you the best stay in the best possible way, so we are happy to see that it reflected in your last stay. Hope to see you again soon.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
清掃は、言わないとそのままでした…
2 nachten verbleven in februari 2019
Reactie van Jayvee- Reservations Officer op 6 mrt 2019
Dear Sir/Madam; Thank you very much for your review! We work really hard to offer you the best stay in the best possible way, so we are happy to see that it reflected in your last stay. We also thank you for addressing your concern, we made sure to take note of it. Hope to see you again soon.