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Beoordelingen van Waterfront Cebu City Hotel & Casino

4 out of 5
Waterfront Cebu City Hotel & Casino
1 Salinas Drive Lahug, Cebu City, Cebu, Cebu

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 412 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 346 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 157 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 47 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 41 van 1003 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

ISIDRO, SAN RAMON

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The lobby is quite large and is a nice place to rest. It is peaceful since the main door is well guarded and restful with some people going in and out to watch and be entertained. Excellent service too from the lobby staff. They’re there to serve but will stay away when they see you’re not there to eat.
4 nachten verbleven in april 2024

8/10 – Goed

JUDITH, ISLAMORADA

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024

8/10 – Goed

Elroy

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van Waterfront Cebu City Hotel and Casino op 29 apr 2024
Hello Elroy,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 – Uitstekend

Daichi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Waterfront Cebu City Hotel and Casino op 29 apr 2024
Hello Daichi,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 – Uitstekend

Richard

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Pool area not properly maintained and waterfall was broken (staff said had not been operational for over a year). Hotel and Casino was nice and staff very accommodating.
2 nachten verbleven in april 2024
Reactie van Waterfront Cebu City Hotel and Casino op 29 apr 2024
Hello Richard,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

6/10 – Redelijk

Maria Fe

Positief: Staat van de accommodatie en faciliteiten
My wife was charged for an extra cup of noodles from the mini bar. Even when she did not eat them. She also said the swimming pool was not clean.
2 nachten verbleven in april 2024
Reactie van Waterfront Cebu City Hotel and Casino op 20 apr 2024
Hello MariaThank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

10/10 – Uitstekend

muyiwa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just as advertised! Large rooms and excellent breakfast with a decent amount of restaurants on site. Would highly recommend
3 nachten verbleven in april 2024
Reactie van Waterfront Cebu City Hotel and Casino op 20 apr 2024
Hello Muyiwa,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 – Uitstekend

James, Carrollton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very safe area near the malls and restaurants.Excellent staff and nice property. Highly recommended.
4 nachten verbleven in april 2024
Reactie van Waterfront Cebu City Hotel and Casino op 20 apr 2024
Hello James,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall! Quite good.
24 nachten verbleven in maart 2024
Reactie van Waterfront Cebu City Hotel and Casino op 12 apr 2024
Hello David,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 – Uitstekend

Tollis

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I’ve stay at Waterfront in Davao and it was as ok and could have been better and expected the same from Cebu. I was wrong, I was shocked this truly a 5 star hotel. Rooms and service was great.
1 nacht verbleven in april 2024
Reactie van Waterfront Cebu op 5 apr 2024
Hello Tollis,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 – Uitstekend

Michael

1 nacht verbleven in maart 2024
Reactie van Waterfront Cebu City Hotel and Casino op 29 apr 2024
Hello Michael,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 – Uitstekend

Roberto, San Antonio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Enjoyed my stay. Staff very friendly. Love the towels. So, nice to just walk out and taxi standing by ready to go.
1 nacht verbleven in maart 2024
Reactie van Waterfront Cebu City Hotel and Casino op 21 mrt 2024
Hello, Roberto!Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

4/10 – Matig

edward

Reisde met familie
Totally unorganized .. checkin 3 pm no checkin til after 5 . Sad ... needs renovating
1 nacht verbleven in maart 2024
Reactie van Waterfront Cebu City Hotel and Casino op 18 mrt 2024
Hello Edward, Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
was good.
2 nachten verbleven in maart 2024
Reactie van Waterfront Cebu City Hotel and Casino op 18 mrt 2024
Hello Andrew,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 – Uitstekend

Randy

1 nacht verbleven in maart 2024
Reactie van Waterfront Cebu City Hotel and Casino op 2 apr 2024
Hello, Randy!Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 – Uitstekend

Akihiro

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
good
2 nachten verbleven in februari 2024
Reactie van Waterfront Cebu City Hotel and Casino op 4 mrt 2024
Hello Akihiro,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 – Uitstekend

Larry

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel near tech center, good rates, decent gym.
1 nacht verbleven in maart 2024
Reactie van Waterfront Cebu City Hotel and Casino op 4 mrt 2024
Hello Larry,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 – Uitstekend

MITSUAKI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
楽しかった
9 nachten verbleven in februari 2024
Reactie van Waterfront Cebu City Hotel and Casino op 26 feb 2024
Hello Mitsuaki,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

6/10 – Redelijk

Jacob

Positief: Personeel en service
14 nachten verbleven in februari 2024
Reactie van Waterfront Cebu City Hotel and Casino op 26 feb 2024
Hello Jacob, Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

8/10 – Goed

Myung Sik, FRANKLIN LAKES

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff : nice and kind good facilities: old and room temp control is not working properly food: good
4 nachten verbleven in februari 2024
Reactie van Waterfront Cebu City Hotel and Casino op 20 feb 2024
Hello Myung Sik,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

8/10 – Goed

patrick

Reisde met partner
Positief: Personeel en service, voorzieningen
Property itself was fine, a little run down but liveable.
26 nachten verbleven in januari 2024
Reactie van Waterfront Cebu City Hotel and Casino op 19 feb 2024
Hello Patrick,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino"

4/10 – Matig

Gary E

2 nachten verbleven in februari 2024
Reactie van Waterfront Cebu City Hotel and Casino op 21 mrt 2024
Hello Gary!Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

10/10 – Uitstekend

SUDHAN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best place to stay in Cebu city, especially those who want to experience Casino 😜
1 nacht verbleven in februari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 13 feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

2/10 – Ontzettend slecht

al

Zakenreiziger
Negatief: Netheid, voorzieningen
The worst experience in my over 1000 hotel stays As a travel affiando n travel agency owner Got so ill From there food they offered zero compensation or help I was violently ill and had to use towels just to get from the bed to the toilet and they wanted to charge me for cleaning and then they racked my credit card for an up charge on a room because the showerhead was only 4 feet high in a bathtub and when they moved me to a room where I could actually get wash my hair they charged me said it was gonna be a minimal charge and the minimal charge they put on my bill was $250 a day Absolutely the worst experience in my 35 years the pool you can’t swim in they’re too little children’s pools and they charge me for the meal that made me sick. I’ve been sick for six days ruined my trip to the Philippines going to Bohol Bellevue hotel where I received the best staff service n care of all including 5 star
2 nachten verbleven in februari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 13 feb 2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.

8/10 – Goed

KOHEI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
good
3 nachten verbleven in januari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 13 feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

6/10 – Redelijk

Brian

Reisde met familie en kleine kinderen
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The hotel is old. Hallways smell. Its an old building. Photos are better. Casino is okay a lot of locals beggars asking for tips watch out! The dealers also take tips when you win hands, very wierd. Never had a dealer just take a tip away. Shopping in hotel is bad. However its close to mall and very safe. Outside is very rough so dont leave at night. But security has dogs and metal detectors. A lot of Koreans.
3 nachten verbleven in januari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 13 feb 2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email. Looking forward to hearing from you soon.

8/10 – Goed

Mayumi

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
空港から300ペソくらいで行けます。見た目とっても豪華な建物で写真映えします！12階に泊まりました。2部屋だったので両サイド見れました。裏側は下にボイラーがありました。12階だと景色がいいのでどちら側でも変わらないと思います。viewはよいです。遠くまで見渡せて写メ撮りたくなる感じです。スタッフがとにかく笑顔で優しくて気配りが出来てます。トイレでも廊下でもフロントも、レストラン、ゲートもみんな挨拶してくれて笑顔でした。プールがまぁ入らなくてもいいかなといった感じ。子供が少し遊ぶくらい。ユニットバスの換気扇が回らなかった。部屋がエアコンの温度を上げても切っても寒かった。テレビがつかなかった。冷蔵庫の中は空です。電気ポット、グラス、パックティーあり。アメニティは使えません。泡立たず、意味なし。トイレシャワー共に水の出はよいです。周りは少し歩くと地元のコンビニがあります。ATMも近くにありました。それ以外大きい通りなのでお店はないです。アヤラモールまで歩いて20分くらいで行けました。タクシーも使いました。安いのです。135ペソくらい。歩くと空気が悪いです。ツアーで朝が早かったので朝食付きプランは持って行くboxに変えてもらえます。チェックインの時や前日など直前にフロントで言うタイプ。Boxはフィリピン、アメリカン、コンチネンタルと選べます。でも、実際のブッフェは種類も多くて比べ物にならないくらいよかったです。ベッドの希望は予約時にXperiaで出来ます。選択肢がある場合のみ。さらに変更したいときはメールではダメでチェックインの時空いてれば出来るようなので口頭でお願いしました。
3 nachten verbleven in januari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 5 feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 – Uitstekend

al

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff special thx to Sheryl paul N restaurant staff I spend 250 nights a year in hotels n it was very pleasant
5 nachten verbleven in januari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 5 feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 – Uitstekend

Brian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This the third time I have stayed in Waterfront, Cebu. I always enjoy very much. It is a beautiful hotel. I really love the castle type design on the outside. The food is always great. The staff is always great.
1 nacht verbleven in februari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 5 feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 – Uitstekend

Brian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love the restaurant and the food, but I would like it if there was an option for A la Carte at night besides only a buffet.
2 nachten verbleven in januari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 5 feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 – Uitstekend

YUKI

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 5 feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 – Uitstekend

Hisashi

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
古いホテルですが、よく整備されていて清潔で快適でした。Crabを使えば、サブシティ内は安価にすぐにどこでも行けます。
2 nachten verbleven in januari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 5 feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 – Uitstekend

jerry

2 nachten verbleven in januari 2024
Reactie van Waterfront Cebu City Hotel and Casino op 21 mrt 2024
Hello, Jerry!Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit.Looking forward to welcoming you back soon!- Waterfront Cebu City Hotel and Casino

10/10 – Uitstekend

Philip

1 nacht verbleven in januari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 5 feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Comfort kamer
The room needs refurbishment, however they could have at least provide a USB port for charging mobiles
1 nacht verbleven in januari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 5 feb 2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email, looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

6/10 – Redelijk

Yasushi

Negatief: Staat van de accommodatie en faciliteiten
Some of hotel staff are unkind.
4 nachten verbleven in januari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 5 feb 2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email, looking forward to hearing from you soon.- Waterfront Cebu City Hotel and Casino

10/10 – Uitstekend

David

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful hotel in the centre of Cebu
4 nachten verbleven in januari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 5 feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

6/10 – Redelijk

Nena

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Nice grand entrance but the rooms didn't reflect the same fanciness. Although the room was quite large but the amenities in it are very old. Bathroom/toilet was tiny. The rooms need updating to freshen it up a bit. It looked and smelled very old. The pool area was a nice place for kids.
3 nachten verbleven in januari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 5 feb 2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email, looking forward to hearing from you soon.

2/10 – Ontzettend slecht

Vigue

Reisde met partner
Positief: Voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Very beautiful place, very clean, very spacious, staff very friendly very helpful restaurants are great air conditioning didn't work properly 24.6C in the room all night did not sleep well.at all was told By maintenance cause I had them come and check to see what they could do that the temp its set at for the whole floor? Why put a thermostat in the room? If that's what it's gonna be set up for the whole floor Other then that a very beautiful hotel
1 nacht verbleven in januari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 5 feb 2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email, looking forward to hearing from you soon.

10/10 – Uitstekend

robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel good poker room
2 nachten verbleven in januari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 5 feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 – Uitstekend

GLENN

2 nachten verbleven in januari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 5 feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 – Uitstekend

Daryl

3 nachten verbleven in januari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 13 feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

8/10 – Goed

Daryl

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in januari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 5 feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

8/10 – Goed

michael

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Mostly it was good. The room was a good size and clean. The breakfast buffet was great. However there are 2 areas where they can do better: 1. The room was super cold, painfully so. Even after we turned the temp up to 30 degrees and waited all night, it made no difference. We turned off the AC and it was still very cold. 2. The internet is really awful. It connects off and on and makes it very slow to even load web pages. I don't mean to sound too negative. All in all, it's still a good place.
2 nachten verbleven in januari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 5 feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 – Uitstekend

Zalmai

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service/ excellent food Very clean highly respectful stuff We enjoyed staying there and will definitely love to come back there Highly recommend ❤️
2 nachten verbleven in januari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 5 feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

6/10 – Redelijk

Patrick

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Just did not get the king size bed
3 nachten verbleven in januari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 5 feb 2024
Hello,Thank you for taking the time to reach out to us regarding your concern. We would like to know more about your concern to be able to address it and improve the quality of our service to all our guests. May we kindly ask for the following details: Name: Contact Number: Email Address: Date of Stay / Visit: Concern: Peer in charge (name of the employee involved): You may send the information via email, looking forward to hearing from you soon.

8/10 – Goed

steven

2 nachten verbleven in januari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 5 feb 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

8/10 – Goed

INYONG

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in januari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 12 jan 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

8/10 – Goed

Divina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the security where the police will check the taxi, before the taxi driver leaves he would check if we have left something inside
3 nachten verbleven in januari 2024
Reactie van - Waterfront Cebu City Hotel & Casino op 12 jan 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!

10/10 – Uitstekend

ABRIGO

1 nacht verbleven in december 2023
Reactie van - Waterfront Cebu City Hotel & Casino op 12 jan 2024
Hello,Thank you for taking the time to leave such a humbling review regarding your recent stay with us. It has been our pleasure to have you and we are sincerely happy to hear you had a great visit. Looking forward to welcoming you back soon!