Thank you for sharing with us, Nancy. The team at the Red Roof Inn Chambersburg was elated to see that we earned your 5/5 score. We were also delighted to know that you liked Red Roof and our pets-stay-free policy.Once again, we would like to thank you for sharing your comments with us. We look forward to hosting you again in the future.With appreciation,XaoRed Roof ManagementRediResponse Specialist

Dear John,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CHAMBERSBURG. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with having no hot water, the comfort of the bed and all the other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so it's disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Plutarco,Thank you for taking the time to tell us about your experience at the RED ROOF INN CHAMBERSBURG. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the noise disturbance. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Red Roof Management

Dear Valued Guest,I appreciate you sharing your feedback following your stay at the RED ROOF INN CHAMBERSBURG. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the odor you described and all the other issues highlighted which hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Red Roof Management

Dear Anthony,I appreciate you sharing your feedback following your stay at the RED ROOF INN CHAMBERSBURG. We are grateful to know that the staff were very nice,however, I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,DannielleRed Roof ManagementRediresponse Specialist

Hello Rachel,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CHAMBERSBURG and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Valued Guest,We are sorry to hear your recent experience at the RED ROOF INN CHAMBERSBURG did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Hello Sean,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CHAMBERSBURG and I were disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely,LintonRed Roof Management RediResponse Specialist

Hello Kevin,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CHAMBERSBURG and I welcome your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

Hi Joseph,Thank you for telling us about your recent visit to RED ROOF INN CHAMBERSBURG. It's good to read you had a satisfactory experience, which reflected in your perfect scoring. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Dear Paul,Thank you for sharing your thoughts following your recent visit to RED ROOF INN CHAMBERSBURG. It's good to read that our value-based room met your expectations. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Hi Valued Guest,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Chambersburg with us. It was so rewarding to see that we earned your 10/10 score and that you liked our value-based prices. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Hello Cathy,Your review of the Red Roof Inn Chambersburg was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,XaoRed Roof ManagementRediResponse Specialist

Hello George, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CHAMBERSBURG and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria RediResponse Specialist

Hello Ruth,Thank you for taking the time to write a review of your stay at the Red Roof Inn Chambersburg. I am glad that our bed was comfortbale, our location was quiet and all the other kind remarks highlighted are truly appreciated. However, we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. Please accept our sincerest apologies, as you indicated no elevator was available, the floor had a bad smelled and all the other listed hindrances which is truly regrettable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Your comments will be taken into consideration to make changes to improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Olivia RediResponse Specialist

Thank you for sharing your 10/10 rating with us, Larry. Our staff at the Red Roof Inn Chambersburg was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

Dear David,I appreciate you sharing your feedback following your stay at the Red Roof Inn Chambersburg. I was thrilled to see you were pleased with the service you received at check in. We strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Nevertheless, I am happy the front desk staff gave you a new room that was clean.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Bryan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CHAMBERSBURG and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Thank you for sharing your perfect rating with us, Katharine. Our staff at the Red Roof Inn Chambersburg was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

Hello Chuck,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CHAMBERSBURG. We appreciate your 4/5 rating following your stay. It's truly disheartening to hear that your experience didn't meet your expectations due to no coffee in your room and a damaged wall. We sincerely apologize for the indicated encounter. Please know that we value your business and will take your comments into consideration to make changes to improve our customer experience.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRediresponse Specialist

Hello Ilene,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN CHAMBERSBURG. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding your highlight about our hospitable staff, pleasant and comfortable rooms. I'm happy that despite your concerns about the area you still felt safe with us, which you are. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. Sincerely,Recordo Rediresponse Specialist

Dear Bryce,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Chambersburg. The situation you described regarding your check-in process and the issue with your room is truly regrettable. We are sorry you had a less than satisfactory experience.Thanks again for your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely, Chevanese RediResponse Specialist

Hello Marcia,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN CHAMBERSBURG and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Hello Paula, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CHAMBERSBURG and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

Thank you for sharing your 5/5 rating with us, Tabitha. Our staff at the Red Roof Inn Chambersburg was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share. Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively, XaoRediResponse Specialist

Thank you for your perfect 10/10 rating, Rachel! We're thrilled you enjoyed your stay and hope to see you again the next time your require lodging in Chambersburg. Sincerely, Madison (RediResponse Specialist)

Dear Brittany,Thank you for taking a moment to complete our survey at the Red Roof Inn Chambersburg. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,ChirellRediresponse Specialist

Hi Teresa! Thank you for your review. I'm glad to see you enjoyed your stay, however want to apologize that you were inconvenienced by an insect in the bathroom. Our location is routinely treated for pests, as if standard in the industry, but we'll contact the experts to ensure everything is as it should be. I thank you again for your feedback and hope to welcome you back again soon. Sincerely, Madison (RediResponse Specialist)

Hello William, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CHAMBERSBURG and I are saddened to see your 1/5 score following your stay. In the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Sandra,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CHAMBERSBURG. Your comments in regards to the affordable prices, conveniently located property, friendly staff here at Redroof are much appreciated; yet, I was disheartened to read that the room had a strong odor, there was animal droppings in the grass along with the other issues highlighted. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,DannielleRed Roof ManagementRediresponse Specialist

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