6/10 – Redelijk
Elizabeth
Reisde met partner
7 okt 2025
Negatief: Netheid, staat van de accommodatie en faciliteiten
Stayed at this hotel in late September on our return from a stay on the south coast. Great location overlooking the Venetian harbour in the old town. We booked a deluxe room with balcony and sea view, I feel we had one the smaller versions of this room grade (called Lord) after inspecting the photos on the hotel website.
The room was a little jaded but the bed was large & comfortable, clearly the room has a high occupation rate and it shows. Given that it promotes itself as a 'boutique' hotel we found very few 'boutique' features - maybe the bathrobes help to qualify its 'boutique' status?
Sadly 'boutique' is a very over-used and miss-used word these days, perhaps 'shabby chic' would be a more fitting description. The room had a small coffee machine but only 2 coffee pods and no milk or coffee whitener. The young man who checked us in provided a small jug of fresh milk and was apologetic about the amount of coffee pods supplied adding that it was company policy not to offer more than 2 and added that the hospitality tray would not be refreshed during our 2 day stay - not very 'boutique'! The bathroom desperately needs a refurbishment. Black grouting in the shower base suggests a poor cleaning regime along with mould in the toothbrush beaker, yuk! Towel rail fell apart when I put the towels on it!, is this 'boutique'?
Reception desk was manned by staff whose attitudes ranged from not bothered to helpful.
Elizabeth
2 nachten verbleven in september 2025
