Luxe beddengoed, een bureau, een strijkplank/strijkijzer, gratis wifi
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Beoordelingen van Hillbrook Inn

4 out of 5
Hillbrook Inn
4490 Summit Point Road, Charles Town, WV

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 287 van 657 beoordelingen" "
Gastenscore: 8 - Goed. 282 van 657 beoordelingen" "
Gastenscore: 6 - Redelijk. 73 van 657 beoordelingen" "
Gastenscore: 4 - Matig. 14 van 657 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 657 beoordelingen" "

8,8/10

Netheid

9,6/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Moira

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved returning to Hillsbrook Inn, great restaurant and beautiful grounds
1 nacht verbleven in mei 2024

10/10 – Uitstekend

rebecca

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved everything about this place!!! The staff! The lodging!! The food!!! The grounds!! This B&B is out in the country, very historical land and part of the building. Beautiful tutor design. I can’t wait to come back! Close to Harper’s Ferry which is a treat as well.
1 nacht verbleven in maart 2024

8/10 – Goed

Hannah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful grounds. It's in the middle of nowhere, so it's a place to chill. Room was a bit dusty. They have nice, fluffy towels and delicious breakfast options. I loved the eggs benedict and homefries.
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Don

1 nacht verbleven in november 2023

4/10 – Matig

Mike

Negatief: Personeel en service
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Patti

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Short stay but peaceful
This is an Inn in a very rural area. It is very peaceful and this was much needed to quiet the mind. I went on the verge of the leaves changing in the fall so it was quite beautiful with changing leaves but still green grass and some plants blooming. I brought my small dog in this solo trip and it was a nice touch to leave a couple of milk bones in the room for him. I didn't go to the dining area for breakfast or dinner so I can't comment of this portion.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent relaxing environment. Highly recommended
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cozy Green Space
Cozy couple's getaway. We were only able to stay one night this trip but our time was incredibly restorative. We can't wait to come back. Everyone is friendly and the food and views are amazing!
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Nicholas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Poor customer service & overrated
Pretty location but lacking in customer service. Went for an anniversary stay, but couldn't eat at the hotel restaurant because we hadn't reserved enough in advance. Hotel staff dismissive and arrogant about it, saying they had called and emailed to advise of the need to reserve in advance, which a review of call records and emails showed simply wasn't true. Upon checkout wasn't asked 'how was your stay,' not surprising as they are pretty pleased with themselves and don't really care if a guest likes it or not. Breakfast was ok, but given how much they tout it had expected more. Overall disappointing - look elsewhere.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Janis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was on a family history tour, and the stay there just fit in with the feel of what I was doing. The buildings were old (as hoped for), but beautiful, charming and well maintained. I loved the little quirks in the path to get to the dining area. I stayed in one the homes off the main site. The map made finding the place easy. I was very comfortable in the room, drinking coffee in front of the fireplace. The dinner was phenomenal, though a bit pricey. However, for the experience it was well worth it. I told the server Jade that I was going to divorce my spouse, marry the chef and get big. :)
1 nacht verbleven in april 2023

10/10 – Uitstekend

Moira

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was quaint and just the right stay for our wedding anniversary!
1 nacht verbleven in april 2023

6/10 – Redelijk

Joanne

2 nachten verbleven in maart 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Absolutely Fantastic!
We stayed in the Serenity suite. It was quiet, comfortable, and relaxing. Everything was wonderful. The only thing I would have changed, would have been to offer a more varied breakfast. We didn’t partake because the menu seemed limited but it was included so no worry. There are also a few different coffee shops nearby to chose from as well.
1 nacht verbleven in december 2022

10/10 – Uitstekend

Brenten

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved our stay !!
The Hillbrook Inn & Spa was wonderful. We stayed in the historic Hawthorne House and it was very peaceful and everything was beautiful. The perfect place for a romantic get-a-away! We loved the in-room fireplace and comfortable furniture. Breakfast at the Inn was fabulous and the service and friendly staff were wonderful. It was perfect for us.
1 nacht verbleven in oktober 2022

8/10 – Goed

Joanne

Reisde met partner
Positief: Netheid, personeel en service
The room was outdated but we had a nice time.
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Susanne

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful inn! Brooke took time to make a room work for two adults and two dogs! Everyone was super nice. Breakfast was wonderful! Very nice!
1 nacht verbleven in september 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fairytale Cottage
The property itself is very beautiful. Classic luxury with some wear and tear. The staff stays later than most bnbs and they have a great bar selection. We stayed in one if the attic rooms which was surprisingly spacious. The restaurant is very imtimate and on the higher end. We enjoyed our stay.
1 nacht verbleven in juli 2022

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Off the beaten trail -deep in the woods.
This was our 51st Anniversary vacation. Chose the Hillbrook Inn from a LONG list of possibilities. Selected this location because I wanted to have our Anniversary Dinner at the Bavarian Inn, in Shepardstown and there were no rooms at the Bavarian Inn for the dates I desired. The Hillbrook Inn is a nice place but it is way off the beaten trail. The drive into the Inn is a dusty gravel road that can only be accessed at less than 10 mph. Not a biggie, but it should be noted, especially after it rains. My vehicle was covered with grey material similar to that of cement. We stayed in the Bamford Room at the end of the Main House. Nice and separate from the rest of the rooms. Quiet and somewhat cozy. It had two ways of entering, either through the Main House or from the outside through a private door, very convenient. Bed was hard to get into since it is an older style, high off the floor. A small two step footstool was provided. The pillows are standard style,but soft. Now the fun part. Want a cold shower-you can have it!!! In the morning, it takes about five minutes for the water to get warm enough to shower for the first person. The next person get immediate hot water. Another 'oops' was the air conditioning was working when we arrived but the longer it was on the less it worked. 85 outside and 78 inside. Reported it and maintenance came and cleaned the filter. Overall, a nice place to stay. A bit high priced but it has all the amenities for a quiet vacation. Might be back
3 nachten verbleven in juli 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fun little place, relaxing and a great restaurant.
1 nacht verbleven in mei 2022

10/10 – Uitstekend

Janet

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property
1 nacht verbleven in mei 2022

10/10 – Uitstekend

Abraham

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful BUT extra $25/night resort fee!
We had a wonderful stay for a romantic overnight celebrating our engagement anniversary at the Hillbrook Inn. Oftentimes a place's pictures oversell a place, but this location's grounds are really that beautiful! Hot water pressure is a little low (took about an hour to fill the bath in the Winter Cottage), but we had an amazing time overall in this beautiful locale. If money is tight, BEWARE they did charge an unexpected $25 resort fee after our stay.
1 nacht verbleven in februari 2022

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2021
Reactie van Manager op 2 dec 2021
Thank you so much for your kind review! Hopefully we can welcome you back again soon!

10/10 – Uitstekend

Catarina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2021

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice oasis with a great staff and a great breakfast
1 nacht verbleven in november 2021
Reactie van Carissa - Owner op 19 nov 2021
Thank you so much for your kind words. Hopefully we can welcome you back again in the near future!

10/10 – Uitstekend

Kate

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2021
Reactie van Carissa - Owner op 2 nov 2021
Thank you so much for your outstanding review! Hopefully we can welcome you back again in the near future!

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Staff are friendly and responsive. Property is lovely - wonderful grounds that provide a peaceful garden atmosphere. Room was cozy with an excellent view. Exercise room has ancient aerobic equipment that mostly didn’t work. No weights or resistance bands. Dinner is worth the experience. Breakfast was unremarkable and lacked attention to detail [no fruit or vegetable side/garnish on day 1] although coffee was delicious.
2 nachten verbleven in augustus 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We love to stay in historical properties and the grounds were beautiful, especially on a foggy morning, it reminded me of staying in England. Loved the soft music playing when we arrived in our room. It is some distance from much to do as many things have been cancelled due to the pandemic. My spa experience was great!
2 nachten verbleven in juli 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2021

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Historic building with quirky rooms
The Point room was up a narrow, steep flight of stairs and accessed through an even narrower tunnel. My 6 foot tall husband had to stoop to enter. An overweight person wouldn’t fit. This room is unsuitable for a tall, fat or elderly person. Staff was helpful, but not wearing masks. Waitress gave us a good history of the building. We would return if we got a first floor room.
Tunnel entrance
6 foot tall man leaving room
2 nachten verbleven in juni 2021

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in juni 2021

10/10 – Uitstekend

Angela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful setting and excellent service
Room was very clean. We stayed in the west suite at the hawthorn and the sunset was amazing from that house. That room doesn’t have a bathtub which was slightly disappointing but very nice otherwise. It was about a 5 minute drive to the main house and breakfast was included, which we didn’t realize. Someone called to ask about dietary restrictions before our arrival, which they were also able to accommodate. Guest services texted us often during our stay to make sure everything was satisfactory.
1 nacht verbleven in juni 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would be perfect in warmer weather. The areal star was the cuisine. Beautiful presentation fine service along with excellent food. Well worth another visit.
1 nacht verbleven in maart 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
For my first experience at a bed and breakfast it was above and beyond. So happy with this place and liked it so much, I re-booked it for the Spring. Over all food, service, and accommodations were on point. Highly recommend for a romantic get-away. It was a surprise for my boyfriend and he was blown away.
2 nachten verbleven in februari 2021

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Beautiful exterior, lovely impressive drive. Wonderful staff...
2 nachten verbleven in februari 2021

8/10 – Goed

Alexis

Positief: Netheid, personeel en service
Heat and power issues. Food was great.
2 nachten verbleven in januari 2021

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2020

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful Honeymoon!
My (new) wife and I enjoyed a wonderful honeymoon at Hillbrook Inn. The staff was wonderful, the accommodations cozy and clean, and the food was amazing. The area is a great hub near Harpers Ferry for hiking or other outdoor activities. We thoroughly enjoyed a relaxing, peaceful stay and hope to return for years to come to celebrate anniversaries!
4 nachten verbleven in september 2020

10/10 – Uitstekend

KEVIN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2020

8/10 – Goed

Patrick

1 nacht verbleven in september 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great getaway at an amazing property.
The Hillbrook was amazing. The room and property was very well kept and clean. The staff was exceptionally courteous and friendly.
1 nacht verbleven in juli 2020

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Negatief: Voorzieningen
The amenities were not available and the chess board pieces broken
1 nacht verbleven in juni 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and private. The Winter Cottage was perfect for continued social distancing.
3 nachten verbleven in juni 2020
Reactie van Innkeeper op 24 jun 2020
I am so happy to hear that you enjoyed your visit here at Hillbrook Inn. Hopefully we can welcome you back in the future!

10/10 – Uitstekend

Martin

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great space, service ok.
Great room and facilities. Rated service only as average because one does get the feeling of a cruise ship arrangement where one is reminded of the “opportunity to leave tips” every time one turns around. As an adult I know when and where to tip and do not want to feel nickeled and dimed everywhere. The “resort fee” adds to that feel (particularly since it turned out our room was off-property). I’d rather see a higher room rate and not constantly have to deal with it. Also, the “2-course breakfast” is a somewhat ambitious term for a bowl of hot cereal and plain egg with bacon.
1 nacht verbleven in december 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
We really liked the room and the house, stayed at the Hawtorn in the East room. The only downsides: 1. no ability to control the room temperature (we were told we could call and ask to change it) and 2. the distance from the main house (not a big issue though). When we checked in we were asked to pay a resort fee, that was not mentioned when the stay was booked, and they waved it when we requested, but FYI.
1 nacht verbleven in november 2019

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Get away from the hustle-bushel of the City
The place was very clean, the staff was very friendly. We loved walking around the grounds and laying in the hammock. It was very nice to get out of the hustle-bushel of the city. If you are there on a Wednesday, Thursday, Friday or Saturday, there is live horse racing at the Hollywood Casino which is only 7 miles away.
1 nacht verbleven in november 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful location and accommodations. The included breakfast was totally delicious!
1 nacht verbleven in oktober 2019