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Beoordelingen van InTown Suites Extended Stay Kannapolis NC

2 out of 5
InTown Suites Extended Stay Kannapolis NC
3200 Cloverleaf Pkwy, Kannapolis, NC

Beoordelingen

6,0
Gastenscore: 10 - Uitstekend. 40 van 292 beoordelingen" "
Gastenscore: 8 - Goed. 72 van 292 beoordelingen" "
Gastenscore: 6 - Redelijk. 68 van 292 beoordelingen" "
Gastenscore: 4 - Matig. 54 van 292 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 58 van 292 beoordelingen" "

6,4/10

Netheid

7,0/10

Personeel en service

5,0/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Luisa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is fantastic, happy with stay.
7 nachten verbleven in februari 2022
Reactie van GM op 9 apr 2022
Hi Luisa– Thank you for your review. We are glad you are enjoying your stay. Please feel free to let us know if there is anything we can do to make your stay even better! General Manager

2/10 – Ontzettend slecht

Troy

Zakenreiziger
Negatief: Personeel en service
The toilet wouldnt flush and when you call they dont answer. I called front desk over 20 times still no answer. The room smelled awful and i have not got my deposit back.
7 nachten verbleven in januari 2022

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in juli 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in juli 2020

8/10 – Goed

Tony

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
11 nachten verbleven in mei 2020

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
Property old and rooms need updating. Bugs in our room including huge roach.
1 nacht verbleven in maart 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff was rude drugs everywhere (which was ok) probably will not return to this property thanks but not thanks
7 nachten verbleven in december 2019

2/10 – Ontzettend slecht

Tracey, Greensboro

Zakenreiziger, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First of all they overbooked the hotel and the manager had a nasty attitude and acted like she didn't care. Didnt evenoffer to call a sister property or nothing. I will never book with them again
2 nachten verbleven in november 2019

4/10 – Matig

Russell

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
6 nachten verbleven in november 2019

2/10 – Ontzettend slecht

Robert, Jacksonville, FL

Negatief: Netheid, staat van de accommodatie en faciliteiten
Overall the place was run down and felt unloved. There were burns on the comforter, toilet seat, desk, shoddily replastered ceilings, and really thin walls. The tub drain hadn’t been cleaned in weeks and was slow to drain because of all the hair. I didn’t like how there’s no one on duty after 11pm (and on Sunday), my keycard deactivated twice and I had to call the number to get someone to come and fix the card. For $70 a night you can do a lot better.
2 nachten verbleven in oktober 2019

2/10 – Ontzettend slecht

Tina

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
What nightmares are made of
This is truly what nightmares are made of. Don’t stay here. It stinks horribly. The room had stains in carpet and places in the wall. Very out dated. I felt unsafe the entire time I was there. The refrigerator kept making a horrible sound like someone was trying to bust in the door. Finally about 1:30am the fire alarm went off. No one was evacuating but me. I was glad to leave. Booked a Hampton Inn 20 mins away. I’ll never make this mistake again. Please don’t be fooled by the low rate, it’s not worth it. Don’t stay here!
1 nacht verbleven in oktober 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Older, not as well maintained. A TV did not work. Alarm system activated at 12:45 am
1 nacht verbleven in oktober 2019

6/10 – Redelijk

Chuck

You get what you pay for
1 nacht verbleven in augustus 2019

8/10 – Goed

Lawrence

Positief: Netheid, personeel en service
Small bathroom
Hotel was okay, but the bathroom was very small
7 nachten verbleven in juli 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The only positive point was the location. The room was missing a remote, one card was not working, no toilet paper (the hotel should have stated you needed to vring your own). Hotel was not easily reachable, cockroaches in the bathtub. The beds have plastic underneath the linen, understandable but uncomfortable as it makes you sweat.
2 nachten verbleven in juli 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
It was not what the pictures showed. I didn’t let my family stay there!
2 nachten verbleven in juli 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn't like any of it. It stunk like pot. Needs major upgrades.
2 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice suite, plenty of room. Staff was very friendly. Really enjoyed my stay.
11 nachten verbleven in juni 2019

2/10 – Ontzettend slecht

Mike

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
When you drive 1000miles thinking you have a room, and they call you at 6pm and indicate they have overbooked and you no longer have a room, to them no big deal, they're not out anything.
1 nacht verbleven in juni 2019

4/10 – Matig

John

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Run down. Should have stayed at microcell across the street for $20 a night less
3 nachten verbleven in juni 2019

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Very old needs updating, no hair dryer in room and vent in bathroom is broken. The water pressure in the shower was low and the shower head didn’t work properly. The tv in the sitting room had no sound luckily you could turn the tv on in the bedroom to the same channel and listen that way. I am 100% sure that I will not be staying in any InTown suites again
1 nacht verbleven in juni 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Negatief: Personeel en service
Our reservation was canceled by the hotel when we arrived because they were oversold. Even though we had received email notification from Travelocity that our room was confirmed and there was no need to call and check on it. This reservation was made 2 months in advance and the room we got last minute cost us almost twice as much.
1 nacht verbleven in juni 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was nothing like it was described or looked like in the pics. Was not not clean out dated. Linens had cigarette burns in them and burns on all counter tops. The place felt shady and unsafe.
2 nachten verbleven in juni 2019

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn’t really like anything I booked a room for 2 days but the office on scheduled me for one so my key wouldn’t work the second night and I had to wait on staff to get her keys from the front office which she locked inside the office so I had to wait.
2 nachten verbleven in mei 2019

6/10 – Redelijk

Charles

Positief: Comfort kamer
Not your! best option if price is not important!
We checked in around 6pm, and the clerk was nice. Our stay was for 6 days. The room was cleanish, but here is what you need to know: your room will only have two towels and two wash cloths, no hand towels, and you will be handed a single roll of toilet paper for your entire stay. The room is cleaned once a week or when you depart, but once you are out of toilet paper, you go buy your own. Wifi was sporadic, but the bed was reasonably comfortable. The desk doesn't open until 11am, so there was no one to check us out. That was scary. Just be aware so you can plan ahead if you stay there.
7 nachten verbleven in april 2019

6/10 – Redelijk

Keith

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2019

4/10 – Matig

C

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Checkin before 7pm
This hotel is an old dirty run down place with new signs and a new coat of paint. They did the cheapest remodel I’ve ever seen. NOTE that checkin ends at 7pm. Problems with TV. There is nobody present after 7pm to check you in. And nobody working if you have a problem.
1 nacht verbleven in mei 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2019

4/10 – Matig

Shannon

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Terrible. I will never go back or recommend
I would not recommend this hotel to anyone. First of all, I didn't get the room I reserved, over a month in advance. The staff acted like she could care less that they gave away my room and I had to settle for what I could get, due to all other hotels in the area being booked up, so I was left no choice. The beds are terribly uncomfortable. The bedding is old and has holes in them. There was no sheets pillows or blankets for the pull-out sofa. When I requested them, all I could get was two sheets and was told they didn't have the rest. The carpets are stained and filthy. We were given one roll of toilet paper for 4 people for the entire weekend. Not to mention, we saw roaches. The rooms are noisy due to thin walls. The smell of drugs reaked in the hallways and even in the lobby, but the staff didn't seem to care. The wifi also didn't work. The only good thing about this hotel is the location. It's close to shopping and restaurants.
2 nachten verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
What hotel closes up at 700 on a Friday night so you can't check in? I got there with my family at 815 and it was all locked. Had to go find another hotel. Next morning they call and ask if I wanted to extend my stay...as if they didn't know I never checked in. Never again!
1 nacht verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
It was nice and inviting and the people was friendly and nice
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Randy

Negatief: Personeel en service
Terrible Customer Service
I already submitted a review. POOR customer service. They canceled the room 1 hour before I arrived after a 6 hour drive to get there! Said no rooms available due to maintenance. Did not even offer to help locate an alternative hotel. I had to drive around looking for one.
3 nachten verbleven in april 2019

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Comfort kamer
14 nachten verbleven in april 2019

4/10 – Matig

Geverifieerde reiziger

7 nachten verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the surrounding area. The place stinks and looks dirty. It not welcoming at all. No place for kids to feel safe.
1 nacht verbleven in april 2019

8/10 – Goed

Crystal

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We were in town for a Spartan race and this hotel was minutes away. Nothing too fancy, but it was fine for an overnight stay. We got in late, and the gentleman was very nice at check in and just as pleasant when we checked out.
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

2 nachten verbleven in april 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten
Front desk is not open 24/7. There is a property manager at night.
2 nachten verbleven in april 2019

2/10 – Ontzettend slecht

Sharon

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dont believe your CONFIRMED reservation here!
Made CONFIRMED reservations through hotels.com. Arrived to this hotel and were told that they had NO ROOMS AVAILABLE and had 10 more people with reservations that they didnt have rooms for! Went across the street to Microtel and got a great rate and stayed there instead. Much nicer.
4 nachten verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
When I went to check in after I had a reservation for a week, I was told there were no rooms available. They claim to have called but I never received a call or voicemail from them. Very disappointed being I was two hours from home and no where to stay. They should be removed from your list if they cannot guarantee reservations
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A complete dump don’t clean the room bad bad don’t stay here it’s dirty place
2 nachten verbleven in april 2019

10/10 – Uitstekend

Patti

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I was very pleased. Ive stayed here in the past and I will def be staying again anytime I go to visit untill I move up there. Made me ferl very welcome. Thank you
3 nachten verbleven in maart 2019

6/10 – Redelijk

Qwin

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2019

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in maart 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
Did not stay. Went to a different motel. Bugs in the room.
1 nacht verbleven in februari 2019

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The room was run down and smelled like stale smoke. I did not get the room i reserved and it costed more than when i reserved it.
1 nacht verbleven in februari 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in februari 2019

4/10 – Matig

Misty

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2019