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Beoordelingen van The Hotel on Pownal

2.5 out of 5
The Hotel on Pownal
146 Pownal Street, Charlottetown, PE

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 591 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 304 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 67 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 23 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 1001 beoordelingen" "

9,2/10

Netheid

9,4/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Kathy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I appreciated their unique "dietary restrictions table" for the breakfast that had a selection of gluten free options and lactose free milk.
2 nachten verbleven in april 2024
Reactie van The Hotel on Pownal Team op 29 apr 2024
Thank you for taking the time to share your feedback with us. It is greatly appreciated! We have been striving to improve our breakfast offerings over the past few months, and are very happy to see that our guests are enjoying the changes. We hope that you will have the opportunity to visit with us again.

8/10 – Goed

Anaïs

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good, breakfast was ok
1 nacht verbleven in april 2024
Reactie van The Hotel on Pownal Team op 29 apr 2024
Thank you for taking the time to share your feedback with us. It is greatly appreciated! We hope that you will have the opportunity to visit with us again.

10/10 – Uitstekend

Mike

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We did like the property, it was so close to walk to downtown Charlottetown. Staff were wonderful, helpful, polite, courteous about all our concerns. would stay here again.
1 nacht verbleven in april 2024
Reactie van The Hotel on Pownal Team op 26 apr 2024
Good morning, Mike. Thank you so much for taking the time to provide us with your feedback. We are so happy that you enjoyed your stay with us, and hope to see you again!

10/10 – Uitstekend

Ademar

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fair price
1 nacht verbleven in april 2024
Reactie van The Hotel on Pownal Team op 29 apr 2024
Thank you for taking the time to share your feedback with us. It is greatly appreciated! We hope that you will have the opportunity to visit with us again.

10/10 – Uitstekend

Chantal

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay as always
2 nachten verbleven in maart 2024
Reactie van Megan B. op 22 apr 2024
HI Chantal, Thank you so much for your feedback, we are so happy to see you had a wonderful experience.

10/10 – Uitstekend

Julie

Reisde met familie
Positief: Voorzieningen
Excellent hotel!
1 nacht verbleven in april 2024
Reactie van Megan B. op 22 apr 2024
HI Julie, Thank you so much for your feedback, we are so happy to see you had a wonderful experience. Megan

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My only complaint would be is that I was staying on top floor of main building and could smell the kitchen odour in my room in the early morning.
1 nacht verbleven in april 2024
Reactie van Megan B. op 22 apr 2024
Hi Michael, Thank you for your review which we appreciate your feedback. We are sorry to hear you could smell then kitchen which would have been breakfast being prepared, hopefully it smelled good! :). We thank you again for taking the time to review us. Megan

10/10 – Uitstekend

Michele

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice pleasant staff, only thing we found a chapstick under bed side table ta l
1 nacht verbleven in april 2024
Reactie van Cassie McPhee op 18 apr 2024
Good Morning Michele,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We have taken note of the incident and have passed it along to our Housekeeping Department for follow up.We are pleased to hear that you enjoyed your stay and hope to welcome you back soon!

8/10 – Goed

William, Shediac

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great value
2 nachten verbleven in april 2024
Reactie van Cassie McPhee op 18 apr 2024
Good Morning William,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We are pleased to hear that you enjoyed your stay and hope to welcome you back soon!

10/10 – Uitstekend

Jeana

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The breakfast was really great with lots of options and the gluten free section was so nice to have. The beds were comfortable. We could hear the tv is the adjacent room but otherwise not too bad for sound.
1 nacht verbleven in april 2024
Reactie van Cassie McPhee op 18 apr 2024
Good Morning Jeana,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We are pleased to hear that you enjoyed your stay and hope to welcome you back soon!

8/10 – Goed

Kris

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff and a nice suite with decent amenities and a great mattress. Place was a tad noisy with the upstairs neighbours pounding their feet but overall very happy. I'll stay again!
1 nacht verbleven in april 2024
Reactie van Cassie McPhee op 10 apr 2024
Good Morning Kris,Thank you so much for taking the time to provide us with feedback regarding your recent stay.We are excited to welcome you back in the future!

8/10 – Goed

julie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice boutique hotel. Located perfectly downtown within walking distance to everything. Little personal touches like the afternoon warm chocolate chips cookies to the happy hour free drink with a great breakfast. We will def stay again
2 nachten verbleven in april 2024
Reactie van Cassie McPhee op 9 apr 2024
Good Morning Julie,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We hope to welcome you back soon!

8/10 – Goed

David

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Eadverything fine except room temperature control. We couldn't turn off the baseboard electric heaters so the room was very hot and very dry. We had to run the heat pump on 'AC' to bring the temperature down.
1 nacht verbleven in april 2024
Reactie van Cassie McPhee op 9 apr 2024
Good Morning David,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We are addressing your concerns with our heating/cooling contractors. We hope to welcome you back soon!

10/10 – Uitstekend

sean

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast
1 nacht verbleven in april 2024
Reactie van Cassie McPhee op 9 apr 2024
Good Morning Sean,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We hope to welcome you back soon!

10/10 – Uitstekend

Matthew

2 nachten verbleven in maart 2024
Reactie van Megan B. op 22 apr 2024
HI Matthew, Thank you so much for your feedback, we are so happy to see you had a wonderful experience.

8/10 – Goed

man

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the location is very good, many shops and restaurants around nearby.
1 nacht verbleven in maart 2024
Reactie van Cassie McPhee op 9 apr 2024
Good Morning Man,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We hope to welcome you back soon!

8/10 – Goed

Catherine

Reisde met een groep
Positief: Netheid, personeel en service
Decent for a night.
1 nacht verbleven in maart 2024
Reactie van Cassie McPhee op 9 apr 2024
Good Morning Catherine,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We hope to welcome you back soon!

8/10 – Goed

Jami

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was beautiful room
2 nachten verbleven in maart 2024
Reactie van Cassie McPhee op 26 mrt 2024
Good Morning Jami,Thank you so much for taking the time to provide us with feedback regarding your recent experience with us.We are pleased to hear that you enjoyed your stay and found your guestroom to be a main highlight.We hope to welcome you back soon!

10/10 – Uitstekend

Lyne

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Off the street parking is a huge plus, near everything at a walkable distance.
2 nachten verbleven in maart 2024
Reactie van Cassie McPhee op 26 mrt 2024
Good Morning Lyne,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are so pleased to hear that you found our location and parking to be highlights of your experience.We hope to welcome you back soon!

8/10 – Goed

Edward

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was clean
9 nachten verbleven in maart 2024
Reactie van Cassie McPhee op 25 mrt 2024
Good Morning Edward,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you enjoyed your experience with cleanliness being the highlight.We hope to welcome you back soon!

8/10 – Goed

Hannah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely spot to spend a weekend away
2 nachten verbleven in maart 2024
Reactie van Cassie McPhee op 26 mrt 2024
Good Morning Hannah,Thank you so much for taking the time to provide us with feedback regarding your recent experience with us.We hope to welcome you back soon!

6/10 – Redelijk

Cassandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Cassie McPhee op 26 mrt 2024
Good Morning Cassandra,Thank you for taking the time to provide us with feedback regarding your recent stay.We're so sorry to hear that you did not thoroughly enjoy your experience.We hope to welcome you back in the future.

8/10 – Goed

Allan, Winnipeg

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, convenient spot to stay in Charlottetown. We were in town for work for about 8 days. The Hotel on Pownal was reasonably priced, included breakfast in a quiet spot.
9 nachten verbleven in maart 2024
Reactie van Cassie McPhee op 25 mrt 2024
Good Morning Allan,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you enjoyed your experience.We hope to welcome you back soon!

8/10 – Goed

Jean-Luc, L'Étang-du-Nord

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Cassie McPhee op 25 mrt 2024
Good Morning Jean-Luc,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you enjoyed your experience.We hope to welcome you back soon!

10/10 – Uitstekend

MANSOUR

2 nachten verbleven in maart 2024
Reactie van Cassie McPhee op 25 mrt 2024
Good Morning Mansour,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you thoroughly enjoyed your experience.We hope to welcome you back soon!

10/10 – Uitstekend

Pierre-Luc

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Cassie McPhee op 25 mrt 2024
Good Morning Pierre-Luc,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you thoroughly enjoyed your experience.We hope to welcome you back soon!

10/10 – Uitstekend

Joanne

1 nacht verbleven in maart 2024
Reactie van Cassie McPhee op 9 apr 2024
Good Morning Joanne,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We hope to welcome you back soon!

10/10 – Uitstekend

Donald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Cassie McPhee op 25 mrt 2024
Good Morning Donald,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you thoroughly enjoyed your experience.We hope to welcome you back soon!

8/10 – Goed

DALE

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Staff was fantastic, breakfast was much better than expected. The bed mattress was in bad shape. I had to lay on a diagonal to avoid rolling to the center.
2 nachten verbleven in maart 2024
Reactie van Cassie McPhee op 25 mrt 2024
Good Morning Dale,Thank you so much for taking the time to provide us with feedback regarding your recent stay.We are so pleased that you found our staff and breakfast to be highlights of your stay with us. Thank you so much for bringing the mattress issues to our attention, we have ordered a new mattress for that guestroom to ensure that these issues do not persist.We hope to welcome you back soon!

10/10 – Uitstekend

Sandra

1 nacht verbleven in maart 2024
Reactie van Cassie McPhee op 25 mrt 2024
Good Morning Sandra,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you thoroughly enjoyed your experience.We hope to welcome you back soon!

10/10 – Uitstekend

Andrea

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Have stayed here a few times and has always been a great experience. Staff is very friendly and helpful. Breakfast is delicious!
1 nacht verbleven in maart 2024
Reactie van Cassie McPhee op 8 mrt 2024
Good Morning Andrea,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are pleased to hear that you thoroughly enjoyed your stay with your main highlights being our friendly staff and our deluxe continental breakfast!We hope to welcome you back soon!

10/10 – Uitstekend

Meagan

Reisde met een groep
Positief: Voorzieningen
Rooms are great loved the deck and free wine xo
1 nacht verbleven in februari 2024
Reactie van Cassie McPhee op 8 mrt 2024
Good Morning Meagan,Thank you so much for taking the time to provide us with feedback regarding your recent experience at our property.We are so pleased to hear that you thoroughly enjoyed your stay and found our patios and weeknight reception to be highlights of your stay!We hope to welcome you back soon!

10/10 – Uitstekend

Robin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is supremely friendly! Hotel rooms are classy, clean and everything in the room work. My only complaint is that when asked for a late check out time, the cleaning staff will still try to access and walk into the room between 11am &12pm. It's happened twice at this hotel.
2 nachten verbleven in februari 2024
Reactie van Cassie McPhee op 26 feb 2024
Good Morning Robin,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are pleased to hear that you enjoyed your stay, but are so sorry to hear about the late check out fiasco you experienced, not once but twice with us.We appreciate your comments and are taking steps internally with our Standard Operating Procedures to ensure this does not happen moving forward. We hope to welcome you back soon!

4/10 – Matig

Katie

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Our room heat was turned off but our room was so hot, the air conditioner wasnt working properly and was so loud when running noone could sleep between the temperatures in the room and loudness of the air conditioner
1 nacht verbleven in februari 2024
Reactie van Cassie McPhee op 26 feb 2024
Good Morning Katie,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are so sorry to hear that you had a poor experience. We are replacing the standalone AC unit next week and upgrading the unit to a integrated heating/cooling pump to rectify this issue moving forward.We hope to welcome you back in the future and provide you with a much better experience that is up to our usual standard.

10/10 – Uitstekend

Jan

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Great place to stay
1 nacht verbleven in februari 2024
Reactie van Cassie McPhee op 26 feb 2024
Good Morning Jan,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are so pleased to hear that you enjoyed your experience. We hope to welcome you back in the future!

10/10 – Uitstekend

janet, Trois-Ruisseaux

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place, clean, fresh water dispenser always available, complementry wine and snacks every day..room is spacious, overall a nice place to saty
1 nacht verbleven in februari 2024
Reactie van Cassie McPhee op 23 feb 2024
Good Morning Janet,Thank you so much for taking the time to provide us with feedback regarding your recent experience with us.We are so pleased you enjoyed your stay and found our property, cleanliness, fresh water, nightly reception and guestroom to be highlights of your stay.We hope to welcome you back the next time you're visiting Charlottetown!

10/10 – Uitstekend

Micheala

Positief: Personeel en service
Staff are always the best!
1 nacht verbleven in februari 2024
Reactie van Cassie McPhee op 20 feb 2024
Good Morning Michaela,Thank you so much for taking the time to provide us with feedback regarding your recent stay. We are so pleased to hear that you thoroughly enjoyed your stay with your main highlight being our staff. We take pride in offering our guests the best possible guest experience when they stay with us!We hope to welcome you back soon!

10/10 – Uitstekend

Chris

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great clean hotel and close to many restaurants.
1 nacht verbleven in februari 2024
Reactie van Cassie McPhee op 23 feb 2024
Good Morning Chris,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are so pleased to hear that your main highlights were our cleanliness and location! We hope to welcome you back the next time you're visiting Charlottetown!

10/10 – Uitstekend

Cornelis, Coleman

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very pleasant hotel with great staff. Very good breakfast included.
1 nacht verbleven in februari 2024
Reactie van Cassie McPhee op 20 feb 2024
Good Morning Cornelis,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are so pleased to hear that you thoroughly enjoyed your stay with your main highlights being our staff and deluxe continental breakfast.We hope to welcome you back the next time you're visiting Charlottetown!

10/10 – Uitstekend

Pierre-Luc

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, staff professional and friendly. They go above and beyond to make your stay as comfortable as possible. Very accommodating.
3 nachten verbleven in februari 2024
Reactie van Cassie McPhee op 16 feb 2024
Good Morning Pierre-Luc,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are so pleased to hear that you thoroughly enjoyed your experience and found our staff to be the main highlight. We take pride in accommodating our guests to the best of our abilities and going above and beyond is one of them!We hope to welcome you back the next time you're visiting Charlottetown!

10/10 – Uitstekend

Peter

1 nacht verbleven in februari 2024
Reactie van Cassie McPhee op 25 mrt 2024
Good Morning Peter,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you thoroughly enjoyed your experience.We hope to welcome you back soon!

10/10 – Uitstekend

Kable

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They were very accommodating when I arrived. I brought my own food and asked for a cutting board, knife and dishes and gave them to me right away. Also, asked and offered that if I needed anything else to just call down to the front desk and they would bring it up. Then in the morning my event that I am in town for got pushed 2 hours and they gave me an extra two hours to check out. Excellent service.
1 nacht verbleven in februari 2024
Reactie van Cassie McPhee op 9 feb 2024
Good Afternoon Kable,Thank you so much for taking the time to provide us with feedback regarding your recent experience at our property. We are so glad to hear that you thoroughly enjoyed your stay with us and found our staff to be the main highlight of your experience!We hope to welcome you back the next time you're visiting Charlottetown!

10/10 – Uitstekend

Marshall

1 nacht verbleven in januari 2024
Reactie van Cassie McPhee op 31 jan 2024
Good Morning,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are pleased to see that you thoroughly enjoyed your experience. We hope to welcome you back soon!

10/10 – Uitstekend

Dallas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice Hotel and Close to Everything Downtown!
1 nacht verbleven in januari 2024
Reactie van Cassie McPhee op 31 jan 2024
Good Morning Dallas,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are pleased to see that you thoroughly enjoyed your experience. We hope to welcome you back soon!

8/10 – Goed

Karine

4 nachten verbleven in januari 2024
Reactie van Cassie McPhee op 22 jan 2024
Good Morning Karine,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us. We hope to welcome you back soon!

10/10 – Uitstekend

MARLENE

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
It was convinient & within walking distance to all the things downtown.. Very quiet & safe area to stay in.
1 nacht verbleven in januari 2024
Reactie van Cassie McPhee op 10 jan 2024
Good Morning,Thank you for providing us with feedback regarding your recent stay with us.We hope to welcome you back soon.

8/10 – Goed

Deirdre

1 nacht verbleven in januari 2024
Reactie van Cassie McPhee op 10 jan 2024
Good Morning,Thank you for providing us with feedback regarding your recent stay with us.We hope to welcome you back soon.

10/10 – Uitstekend

Jodi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was simple but lovely.
1 nacht verbleven in januari 2024
Reactie van Cassie McPhee op 10 jan 2024
Good Morning,Thank you for providing us with feedback regarding your recent stay with us.We hope to welcome you back soon.

10/10 – Uitstekend

Fred

1 nacht verbleven in januari 2024
Reactie van Cassie McPhee op 10 jan 2024
Good Morning,Thank you for providing us with feedback regarding your recent stay with us.We hope to welcome you back soon.

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was great as always
1 nacht verbleven in december 2023
Reactie van Cassie McPhee op 4 jan 2024
Good Morning,Thank you for taking the time to provide us with feedback regarding your recent stay.We are pleased to hear that you thoroughly enjoyed your stay. We hope to welcome you back in the future!