I stayed in this house from 9/26-9/30. The view is absolutely beautiful. That wall of doors and windows when you arrive is a water lover’s dream. The kitchen was well stocked with anything you might need to create a meal. The game room and hot tub looked nice but we did not use these features.
The problems arose as soon as we were picking our rooms. The main bedroom had an unmade, slept in bed. We had arrived a little bit early, but in looking, there were no more linens for the bed, so it was obvious they would need to be laundered and there was no way to achieve this by check in time. The en suite bathroom was also dirty. One of the two sinks was visibly soiled and there was a white powder on the countertop. The outside of the shower was also dirty. The deck hadn’t been swept and the outside table had food on it.
I messaged and was eventually told that a ticket was placed. We left to go shopping. When we arrived back 2 hours later, no one had shown up. I messaged again and informed management that I would have to do the sheets myself as I needed some place to sleep. I was told that someone would arrive the next day to take care of the issues.
I let management know that we would be out of the house for most of the day on day 2, and they could come any time to fix things. When we arrived back, the deck had been swept but no attempt at the table. The couch outside was still covered and when I uncovered it, it was filthy. The bed that I had laundered for them had bee