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Beoordelingen van The Dial House

3.5 out of 5
The Dial House
High Street, Bourton-on-Water, Cheltenham, England

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 92 van 158 beoordelingen" "
Gastenscore: 8 - Goed. 49 van 158 beoordelingen" "
Gastenscore: 6 - Redelijk. 14 van 158 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 158 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 158 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,2/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Claire

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Very cosy property. Stairs to room 9 were steep with not much room at the top of the landing for cases whilst trying to get the key in to unlock the door to our room. Some might really struggle with this.
1 nacht verbleven in maart 2024

8/10 – Goed

Margaret

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely warm welcome from staff at the hotel Perfect location within the village Plenty of choice for places to dine Only downside for hotel was there were several scuff marks on the walls of the hotel room which let them down otherwise perfect stay was had
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Ho Shing

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel feels like home, and I'm thoroughly enjoying my time here.
1 nacht verbleven in december 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A great stay at The Dial House
Very comfortable room and well-kept, cosy common areas. Definitely went the extra mile on service. Great location.
1 nacht verbleven in november 2023
Reactie van Dana op 20 nov 2023
Dear Anonymous,Thank you for your lovely feedback.We look forward to welcoming you back in the future at The Dial House Hotel & Restaurant.Kind Regards,The Dial House Team

10/10 – Uitstekend

Kiyoshi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
歴史ある施設だが、小綺麗で快適に過ごせた。街にとけ込んだ雰囲気やスタッフのホスピタリティなど大変良いホテルであった。
1 nacht verbleven in november 2023

10/10 – Uitstekend

Mr Bradley W

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Linda

Reisde met partner
Positief: Voorzieningen
Great Hotel! Very nicely decorated and the restaurant was very good. Friendly and helpful staff. Will recommend this property to friends.
1 nacht verbleven in oktober 2023
Reactie van Dana op 20 okt 2023
Dear Linda,Thank you for your lovely feedback.We are delighted to hear that you have had a great time and this was a wonderful experience for you, glad that you enjoyedWe look forward to welcoming you back in the future at The Dial House Hotel & Restaurant.Kind Regards,Daniela Bunea

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

8/10 – Goed

Paul

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A reasonably priced property that is quaint and central to the village. The room was tiny and smelled musty, especially the bathroom. There were also big cobwebs above the wardrobe. It was fine for one night and we had an excellent breakfast. If I was staying longer than one night I would pay for a better room. The communal rooms were lovely. We were able to keep the car in the car park for a few hours after checking out which was much appreciated. The staff was friendly, kind and helpful.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Helen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A gem of a hotel!
This is a true gem of a hotel! Its location in Bourton on the Water is right in the heart of town and what a beautiful town! We loved our room and the food was excellent. The staff were so friendly and efficient. We thoroughly enjoyed our stay and would highly recommend it.
2 nachten verbleven in september 2023

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Honeymoon stay
We had an amazing 3 night honeymoon stay at The Dial House. Our room was lovely, wonderful food plus great service while we stayed. Definitely book again.
3 nachten verbleven in juli 2023
Reactie van Dana op 23 aug 2023
Dear Lisa,Thank you for your lovely feedback.We are delighted to hear that you have had a great time and enjoyed your honeymoon stay with usWe look forward to welcoming you back next time at The Dial House Hotel & Restaurant.Kind Regards,Daniela Bunea

8/10 – Goed

Eileen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Richard

1 nacht verbleven in juni 2023

8/10 – Goed

Karen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely comfortable room in the Attic. Very clean with a large comfortable double bed, window that opens and a large fan provided. Pretty decor and a good shower. Would be challenging for anyone with mobility issues.A little fridge would be a plus. Unusual bar in the backyard with a cool atmosphere and tasty snacks. A lovely old hotel and we would definitely return.
3 nachten verbleven in mei 2023

10/10 – Uitstekend

Mary

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Dial House was wonderful and every interaction was top notch. Our room was beautiful.
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Carol

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was pleasant, but the staff of Karl (Manager), always smiling and welcoming Kai, for his amazing cocktail knowledge and presentation, and Annie and Olivia were all amazing and eager to please. Maxi garden tent was super and loved it’s decoration. Breakfast was incredible and well portioned, so all in all nothing whatsoever to fault! The town was very busy, but lovely and the Dial house being set back from the main road was very well placed!
2 nachten verbleven in april 2023

8/10 – Goed

Hayley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2023

8/10 – Goed

Lynda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location, set back from main street. Staff friendly. We didnt eat there but had a couple of drinks at the end of the night. We stayed in a room in the coach house annex. Bedroom was fine but bathroom was very narrow. Water very hot, condensation was a bit of a problem.
2 nachten verbleven in maart 2023
Reactie van Dana op 4 apr 2023
Dear Lynda,Thank you for your feedback.We are delighted to hear that you had a good stay with us.We look forward to welcoming you in the future at The Dial House Hotel & Restaurant.Kind Regards,Daniela Bunea

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid
Great location but overpriced
You can’t fault the location. However, it was definitely not worth the money (we paid £160 for one night with a blue light discount code). The bathroom was particularly grim with dirt. The bedroom was sweltering hot (in March) but you couldn’t open the window as it was ground floor and it felt unsafe to leave it open. Maxi’s was aesthetically pleasing however it certainly gives London food/drink prices a run for its money! Can’t say we’d recommend or return. Feels like it should cost around £50/£80 a night.
1 nacht verbleven in maart 2023

10/10 – Uitstekend

Song, Sudbury

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Historical building centrally located. Very clean and quiet.
1 nacht verbleven in augustus 2022
Reactie van Reservations op 16 aug 2022
We are delighted to hear that you enjoyed your stay with us. Kind Regards

8/10 – Goed

Thomas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel for a short break
Hotel was right in the heart of Bourton. The room was nicely done out but lacked a usb port and a safe. Staff were very helpful and friendly. We didn't eat there because we were attending a party so cannot comment on the food. Overall a very nice hotel.
1 nacht verbleven in juli 2022
Reactie van Reservations op 10 aug 2022
Dear Thomas, Thank you for your review. We are delighted to hear that you enjoyed your stay with us. Kind Regards

10/10 – Uitstekend

john

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very happy and fun hotel in a picturesque setting
2 nachten verbleven in april 2022
Reactie van Reservations - Dial House op 2 mei 2022
Thank you for your review, We hope to welcome you back soon

10/10 – Uitstekend

Shaun

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing hotel in a lovely village. Would 100% recommend
1 nacht verbleven in maart 2022
Reactie van Reservations - Dial House op 25 apr 2022
Good afternoon, Thank you for your review, this has been shared with the team on site, Kind regards

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A delightful hotel
We arrived early but were allowed to check in and were given a hand with our luggage and shown straight to our room. The room was clean and warm and freshly decorated. All the staff were very friendly and helpful. Our evening meal was very nice as were the breakfasts each day.
2 nachten verbleven in februari 2022
Reactie van Reservations Team op 7 mrt 2022
Thank you for your feedback and we are have shared that with the team on site, we are so glad you had a lovely stay with us and we hope to welcome you back soon

8/10 – Goed

Mr Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location. Needs a bit of tlc in bathroom
Great location in Bourton. Room was quite small. Bathroom needs a bit of an upgrade. Tile grouting discoloured and but of mould around shower. Wi fi very good & good breakfast. Staff were pleasant
1 nacht verbleven in oktober 2020

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in oktober 2020

8/10 – Goed

Neil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Definitely a good spot for local exploring.
Staff really friendly, the shower wasn’t spotless but otherwise the room whilst small was perfectly comfortable for a 1 night stay. Excellent location and nice seating area outside. Breakfast was nice but could have been slightly more substantial. But I am greedy ;-)
1 nacht verbleven in september 2020

10/10 – Uitstekend

ANGELA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great staff and customer service
Excellent staff
1 nacht verbleven in september 2020

10/10 – Uitstekend

Lyynn, Sunderland

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel friendly welcoming staff great breakfast and great locition in the lovely village of Bourton on the water .
1 nacht verbleven in september 2020

8/10 – Goed

Alan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2020

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Situated in lovely location. We had room in attic for which the water tank was above which you could hear during night. The television on wall didn’t work so a large one was put on table where tea and coffee was put but no room to make drinks as television took up whole table. Paint work needed touching up. Breakfast was good. Staff very nice.
2 nachten verbleven in september 2020

10/10 – Uitstekend

emily, Derby

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely clean and spacious room. Well organised from a covid perspective- booking a time slot for breakfast. Excellent location, would definitely recommend!
2 nachten verbleven in september 2020

10/10 – Uitstekend

Martina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2020

10/10 – Uitstekend

Stephen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel in the middle of the town.
We really enjoyed our stay at the Dial House. From check in to check out, everything runs smoothly and the staff are all very friendly. Hand sanitizer at the entrance, and mask on, we feel very safe there.
1 nacht verbleven in augustus 2020

8/10 – Goed

stoney

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay at the dial house and would stay again.
2 nachten verbleven in augustus 2020

10/10 – Uitstekend

Alexander

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really lovely place
Excellent room and bathroom. Great breakfast and friendly staff.
1 nacht verbleven in augustus 2020

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in augustus 2020

8/10 – Goed

Dan, London

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great value, charming hotel with a nice breakfast... was let down by a mouldy bathroom in our room at least (simple mould spray would have fixed it) but otherwise comfortable stay.
1 nacht verbleven in juli 2020

6/10 – Redelijk

Geverifieerde reiziger

3 nachten verbleven in juli 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had such an amazing stay here! The staff, location, amenities, lounge area, and breakfast were all great. We can't wait to revisit :)
2 nachten verbleven in juli 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very great place to stay, quiet and by the centre of the city.
1 nacht verbleven in maart 2020
Reactie van Sid op 9 apr 2020
Thank you for your feed back and glad you enjoyed your stay

10/10 – Uitstekend

Brandy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Exceeded my expectations and wishes
Most amazing stay at The Dial House. Accommodations were beyond what I expected , staff was incredibly friendly and helpful, and location of hotel was amazing! Would definitely recommend to anyone wanting to have a quaint, lovely Cotswald experience. I hope to go back one day!
1 nacht verbleven in maart 2020
Reactie van Sid op 9 apr 2020
Thank you for your feed back and glad you enjoyed your stay

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed for one night in the coach house in room number 9. Everything about our stay was excellent. Fantastic location and really good attention to detail in everything from the toiletries in the bathroom to the French butter at breakfast. Breakfast was very good and the breakfast rooms were wonderful. I would not hesitate to stay here again on our next visit.
1 nacht verbleven in maart 2020
Reactie van Sid op 9 apr 2020
Thank you for your feed back and glad you enjoyed your stay

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very friendly and efficient. Our room was spacious, clean and well appointed and the building itself was lovely. Good breakfast and looking forward to when the potential new owners reopen the restaurant for evening meals
1 nacht verbleven in februari 2020
Reactie van Sid op 9 apr 2020
Thank you for your feed back and glad you enjoyed your stay

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was in a great location so we could park up the car and leave it for the weekend and go everywhere on foot. The breakfast was busy but both days we were served quickly and the food was good quality. It would have been nice if food was available through the day. All in all a very nice stay in a historic property that was great value for money.
2 nachten verbleven in januari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2020
Reactie van SID op 5 feb 2020
Thank you for your feed back

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just great!
One of the best hotel experience I have ever had! Clean, good breakfast, and a lot of character!
1 nacht verbleven in december 2019
Reactie van sid op 5 feb 2020
Thank you for your feed back

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Liked just about everything. Although they could have had fire wood to burn in the fireplace.
2 nachten verbleven in december 2019
Reactie van SID op 5 feb 2020
Thank you for your feed bac

6/10 – Redelijk

Aziz

Reisde met een groep
Positief: Netheid, personeel en service
new year's celebrations with friends
extremely friendly staff. shame décor is outdated but above all there is no real sitting area other a small room with a couple of arm chairs
2 nachten verbleven in december 2019
Reactie van sid op 5 feb 2020
Thank you for your feed back

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved how friendly and helpful the staff were, the room was exactly what we were looking for and the breakfast was brilliant. Such brilliant value for money.
1 nacht verbleven in december 2019
Reactie van sid op 5 feb 2020
Thank you for your feed back