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Beoordelingen van The Park Chennai

5 out of 5
The Park Chennai
601 Anna Salai Road, Near US Embassy, Chennai, Tamil Nadu

Beoordelingen

6,0
Gastenscore: 10 - Uitstekend. 97 van 551 beoordelingen" "
Gastenscore: 8 - Goed. 108 van 551 beoordelingen" "
Gastenscore: 6 - Redelijk. 125 van 551 beoordelingen" "
Gastenscore: 4 - Matig. 108 van 551 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 113 van 551 beoordelingen" "

6,2/10

Netheid

6,6/10

Personeel en service

6,0/10

Voorzieningen

5,8/10

Staat van de accommodatie en faciliteiten

6,2/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Arun

Zakenreiziger, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The check in experience was terrible. The staff needs better training to handle the guests. I would not recommend this hotel.
2 nachten verbleven in april 2024

4/10 – Matig

Shaji, Huntingtown

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Poorly maintained
1 nacht verbleven in april 2024

6/10 – Redelijk

Kapilan

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Look like not 5star,not clearing
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Atyah

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This has got to be one of the worst experiences of hospitality and stay I’ve EVER experienced. Let’s start with our arrival-we had called multiple times prior to arrange a hotel car come pick us up on arrival at the airport. They had us send a what’s app message saying to send our flight details, confirming all was good, saying they will have a sign with my name. We land into chennai international airport, no one is there, we are calling the hotel, they keep putting us on hold, no one has any idea what’s going on. So we end up getting a Uber at 4:30Am after waiting an hour and being bombarded at the airport by local solicitors and get to the hotel. On arrival, the staff has zero remorse on what we just went through, just shaking their head, we asked to speak to a manager and he had nothing to say, just gave us a better room and said he can give us a “discounted” rate for breakfast when breakfast was already included. We get to the room-the suite they upgraded to- there are stains on the sheet, mold in the bathroom, it’s questionable is this is even safe to breathe in. After an 18 hour flight if you think you are getting some sleep, no way, they have 3 clubs and zero sound proofing provisions, our entire room was vibrating to the bass of the music, not to mention ZERO privacy because the balcony’s all connect & there were random people looking into our room, drunk people being sloppy all through the lobby, def nothing luxury or cute about that. Look on google for full review
2 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Priyadarshini

Negatief: Netheid, staat van de accommodatie en faciliteiten
There was some tank cleaning in the hotel, resulting in dirty water in the shower. And the hotel did not compensate or even provide another room despite requesting many times.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Nitesh

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had buffet at their restaurant, the buffet spread itself was impressive, featuring a wide array of delicious options. However, the service, or rather the lack of it, marred the dining experience. Requests for basic items like naan and drinks were met with delays, taking over 20 minutes to be fulfilled, despite repeated reminders. Water service was minimal, provided just once with no follow-up for refills. Additionally, the staff seemed more interested in their conversations, often engaging in chatter amongst themselves, which contributed to a noisy environment dominated by staff voices rather than the ambient din of dining guests. This not only detracted from the dining experience but also created an annoying atmosphere, making it hard to enjoy the meal. Overall, while the food at the buffet was good, the poor service and the staff's disregard for guest experience made for an unpleasant visit. A focus on improving service standards could potentially transform this into a recommendable dining destination.

8/10 – Goed

Pranav

Reisde met familie
Positief: Netheid
Rooms are outdated a bit. Also when I checked they allocated me a room that wasn’t made up. This kind of mistakes can’t be allowed for a hotel rated as 5 star. Looks staff needs training. Some staff are courteous but some of them don’t know what they are doing
3 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Milinda

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

4/10 – Matig

Ranjay

Zakenreiziger
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Construction, old property
1 nacht verbleven in februari 2024

6/10 – Redelijk

Rajasekhar

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Seems less spacious for three people.ac was not up to the mark. Didn’t like feel comfortable in bathroom shower.
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Priya

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Dont stay here. This is not 5 stars. More like a 2/3 star hotel. Property is outdated. Phones, tv don’t work, bathtub leaks water on the floor. Elevators are slow and unreliable. Got stuck in the elevator myself. Although the staff tries their best to be accommodating they are aware this is an outdated, old hotel that needs a lot of repair.
4 nachten verbleven in januari 2024

6/10 – Redelijk

Varun

Reisde met familie
Positief: Netheid, voorzieningen
Won’t call this a 5-star. Elevators are super slow and very limited. Breakfast buffet was average. Rooms are OK, but can we bring back privacy in bathrooms though? Why the curtain to hide shower area is outside the bathroom? Not every room has to be intended for honeymoon.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Navin

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The Park Chennai - didn't disappoint...
Thank you for the lovely hospitality.
2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Andrew

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bathroom was disgusting with a broken toilet and water damage in the room over the walls. The towels were gray and the room had a strange damp smell.
1 nacht verbleven in januari 2024

6/10 – Redelijk

Dilip

Zakenreiziger
Na
Na
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very friendly staff and great food! Thank you for the late night upgrade!
2 nachten verbleven in januari 2024

6/10 – Redelijk

Deepak

Reisde met familie
Positief: Personeel en service
The ambiance at the dining area was good. The rooms were not up to the mark for a five star hotel. We can hear people talking all night.
1 nacht verbleven in december 2023

4/10 – Matig

N

1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

N

1 nacht verbleven in december 2023

10/10 – Uitstekend

SIVAKUMAR

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Proximity to great eateries and shopping
Family had a relaxing time. The room service was pricey and breakfast option at the buffet were repetitive across the 3 breakfasts we had. Otherwise all good!
1 nacht verbleven in december 2023
Reactie van Nakul op 4 jan 2024
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

10/10 – Uitstekend

N S Rani

2 nachten verbleven in december 2023
Reactie van Nakul op 4 jan 2024
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

4/10 – Matig

Shruti

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff where very unresponsive, the property is old and dirty does not meet any standards for 5 star stay at all. The food is mediocre. I had booked this stay for my family and they had a bad experience with the stay
2 nachten verbleven in november 2023
Reactie van The Park Chennai Team op 13 dec 2023
Dear Guest,Greetings!We are sorry to hear that we could not meet up with your expectations. We look forward to welcoming you back and ssure you of our best services.Best RegardsThe Park Chennai Team

10/10 – Uitstekend

Gaurang

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our stay was very comfirt and staff were very cooperative.
4 nachten verbleven in november 2023
Reactie van The Park Chennai Team op 13 dec 2023
Dear Guest,Greetings!Thank you for your wonderful rating and feedback. We look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

10/10 – Uitstekend

Jasmine

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Accessible to US Embassy
1 nacht verbleven in november 2023
Reactie van The Park Chennai Team op 13 dec 2023
Dear Guest,Greetings!Thank you for your rating and feedback. We look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

10/10 – Uitstekend

Sivanesan

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really safe and calm
1 nacht verbleven in november 2023
Reactie van The Park Chennai Team op 14 nov 2023
Dear Guest,Thank you for your wonderful rating and appreciation. We look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service en comfort kamer
The Pain Hotel
The Pain ! should be the name of the Hotel. Worst Service. To get non working Fridge replaced need 5 calls and > 30 mins. Room Service guy asking Cash / GPAY to settle bill on the spot. Ringing > 2200 hrs and sending Card Machine for bill payment for order placed at 1900 hrs. Absolute careless & superslow. No way near Star hotel.
1 nacht verbleven in oktober 2023
Reactie van The Park Chennai Team op 14 nov 2023
Dear Guest,We are sorry to hear that we could not meet up your expectations during your stay. We will certainly look into this and take necessary corrective measuresWe look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

10/10 – Uitstekend

Anu

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van The Park Chennai Team op 14 nov 2023
Dear Guest,Thank you for your wonderful rating and appreciation. We look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

10/10 – Uitstekend

Raj Kumar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I think it will be very attractive if you display classical photographs instead of movie phographs in entire hotel.
2 nachten verbleven in oktober 2023
Reactie van The Park Chennai Team op 14 nov 2023
Dear Guest,Thank you for your wonderful rating and feedback. We look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

4/10 – Matig

Sai prasad

1 nacht verbleven in oktober 2023
Reactie van The Park Chennai Team op 14 nov 2023
Dear Guest,We are sorry to hear that we could not meet up your expectations during your stay. We look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

8/10 – Goed

Durga Prasad Rao

3 nachten verbleven in oktober 2023
Reactie van The Park Chennai Team op 14 nov 2023
Dear Guest,Thank you for your wonderful rating . We look forward to welcoming you back once again very soon. …Best RegardsThe Park Chennai Team

4/10 – Matig

Thati

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Nakul op 10 okt 2023
Dear Guest, Vanakkam! We thank you for your feedback. We have made a note of The lapses faced during your stay with us and we are working on streamlining our processes to ensure an improvement We hope you will give us a chance to offer you a better experience at The Park Chennai.Warm regards,The Park Chennai

8/10 – Goed

Mukund

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Good staff
1 nacht verbleven in september 2023
Reactie van Nakul op 10 okt 2023
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

4/10 – Matig

Vishnu

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
I was surprised that this was rated 5 star. The property is not managed properly. Room was not clean, had dirty stains and dust everywhere , was not ventilated at all due to which there was a weird smell. The staff were not customer friendly and sometimes didn’t even care to check.Completely disappointed.
2 nachten verbleven in september 2023
Reactie van Nakul op 19 sep 2023
Dear Guest,Vanakkam,Thank you for taking the time to rate us on your visit to our hotel. Please accept our apologies for the inconvenience you have faced during your stay, we are very concerned that your experience at the hotel was not satisfactory. Rest assured this has been addressed with our concern management to look into the issue and takes necessary action to avoid such inconvenience. We request you to give us another opportunity to provide better experience.Warm regards,The Park Chennai

8/10 – Goed

Akshai

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Nakul op 19 sep 2023
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Old, dirty hotel with unresponsive service
Certainly not a 5 star hotel. Worthy of a 2 star hotel. Run down, horrible unresponsive service. Hope the star rating of this hotel is reviewed soon and appropriately downgraded to a likely 2 star hotel. Dirty, old toilets, super slow lifts. Prices of in room dining are that of a 5 star hotel but nothing else is.
1 nacht verbleven in september 2023
Reactie van Nakul op 19 sep 2023
Dear Guest,Vanakkam,Thank you for taking the time to rate us on your visit to our hotel. Please accept our apologies for the inconvenience you have faced during your stay, we are very concerned that your experience at the hotel was not satisfactory. Rest assured this has been addressed with our concern management to look into the issue and takes necessary action to avoid such inconvenience. We request you to give us another opportunity to provide better experience.Warm regards,The Park Chennai

10/10 – Uitstekend

Kingslin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good service
1 nacht verbleven in september 2023
Reactie van Nakul op 19 sep 2023
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

2/10 – Ontzettend slecht

Cecilia

1 nacht verbleven in september 2023
Reactie van Nakul op 10 okt 2023
Dear Guest,Vanakkam,Thank you for taking the time to rate us on your visit to our hotel. Please accept our apologies for the inconvenience you have faced during your stay, we are very concerned that your experience at the hotel was not satisfactory. Rest assured this has been addressed with our concern management to look into the issue and takes necessary action to avoid such inconvenience. We request you to give us another opportunity to provide better experience.Warm regards,The Park Chennai

10/10 – Uitstekend

James

Reisde met een groep, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome experience
1 nacht verbleven in augustus 2023
Reactie van Nakul op 14 sep 2023
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

2/10 – Ontzettend slecht

Shrikant Desai

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This hotel is a scam
Rooms were in pathetic condition. Services are not great reception folks were not attending customers. Rooftop restaurant menu sucks and staff was not willing to serve food. Over all bad experience don’t recommend
1 nacht verbleven in september 2023
Reactie van Nakul op 14 sep 2023
Dear Guest,Vanakkam,Thank you for taking the time to rate us on your visit to our hotel. Please accept our apologies for the inconvenience you have faced during your stay, we are very concerned that your experience at the hotel was not satisfactory. Rest assured this has been addressed with our concern management to look into the issue and takes necessary action to avoid such inconvenience. We request you to give us another opportunity to provide better experience.Warm regards,The Park Chennai

8/10 – Goed

HARINDRAN

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nothing to mention at present
3 nachten verbleven in september 2023
Reactie van Nakul op 14 sep 2023
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

8/10 – Goed

Satyapal

1 nacht verbleven in september 2023
Reactie van Nakul op 14 sep 2023
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

10/10 – Uitstekend

HARINDRAN

Zakenreiziger
Positief: Voorzieningen
Good ambience, neat, cleaning staff and all other staff members are very good mannered. Front desk staff are well mannered and cooperative.
2 nachten verbleven in september 2023
Reactie van Nakul op 14 sep 2023
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

2/10 – Ontzettend slecht

BALAKRISHNAN

2 nachten verbleven in augustus 2023
Reactie van Nakul op 14 sep 2023
Dear Guest,Vanakkam,Thank you for taking the time to rate us on your visit to our hotel. Please accept our apologies for the inconvenience you have faced during your stay, we are very concerned that your experience at the hotel was not satisfactory. Rest assured this has been addressed with our concern management to look into the issue and takes necessary action to avoid such inconvenience. We request you to give us another opportunity to provide better experience.Warm regards,The Park Chennai

10/10 – Uitstekend

Ashok Kumar, Redmond

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had pleasure working with Sayanth and he was really helpful!
7 nachten verbleven in augustus 2023
Reactie van Nakul op 4 sep 2023
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

10/10 – Uitstekend

Srihari

2 nachten verbleven in augustus 2023
Reactie van Nakul op 10 okt 2023
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

10/10 – Uitstekend

Theertha

1 nacht verbleven in augustus 2023
Reactie van Nakul op 4 sep 2023
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

6/10 – Redelijk

Einstein

Positief: Netheid
Negatief: Personeel en service
Staff Services could’ve been better, check in time took longer than expected. Also don’t expect a warm welcome, you would just queue up to check in during busy times. There is also some wait time to get hot water on the tap, wasn’t expecting that.
1 nacht verbleven in september 2023
Reactie van Nakul op 4 sep 2023
Dear Guest, Vanakkam! Thank you so much for choosing The Park Hotel, Chennai At the outset, please accept our most sincere apologies for the issues you faced during your stay with us. We have noted your concern, and ensure better service in future.Please give us an opportunity to provide better experience.RegardsThe Park Hotel

10/10 – Uitstekend

Siddhartha

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service with a smile!
3 nachten verbleven in augustus 2023
Reactie van Nakul op 4 sep 2023
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

8/10 – Goed

Rahul

2 nachten verbleven in augustus 2023
Reactie van Nakul op 21 sep 2023
Dear Guest,Thank you so much for choosing The Park Hotel, Chennai As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. We truly enjoyed serving you with the best of our spirit.We value your patronage and eagerly await the opportunity of welcoming you back soon.RegardsThe Park Hotel

8/10 – Goed

DEEPAK

Positief: Netheid, personeel en service
1 nacht verbleven in augustus 2023
Reactie van Manager - Rooms THE Park Chennai op 2 sep 2023
Dear Guest,Thank you for choosing The Park Chennai.We are delighted that you had a wonderful experience with us and will share your appreciation of the hospitality and service with our teams . They will be thrilled to learn that they have made a difference.We value your recommendation and look forward to welcome you back at The Park Chennai. Please do contact us at tpch@theparkhotels.com if we can be of any assistance.Best Regards,