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Beoordelingen van Chestnut Tree Inn Cherokee

2.5 out of 5
Chestnut Tree Inn Cherokee
37 Tsalagi Rd, Cherokee, NC

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 390 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 348 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 150 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 71 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 41 van 1000 beoordelingen" "

8,0/10

Netheid

8,4/10

Personeel en service

7,2/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Sherita

Disappointed
I have stayed at this hotel severe times in the pass here lately it have been getting worse and worse I had to change rooms three times this last time four the last four times I came it has been something but I know how it use to be that’s why I keep coming back but I don’t think I’ll stay here again
1 nacht verbleven in juli 2022

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bad news. Their closed as of today.
1 nacht verbleven in juli 2022

10/10 – Uitstekend

Donald

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Place
This was a very nice stay with very friendly staff!
2 nachten verbleven in juli 2022

8/10 – Goed

Charles

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was ok. There was a dirty wash cloth in the shower curtain. Wish breakfast was more than a hot bottle of water peaches and a muffin.
2 nachten verbleven in juli 2022
Reactie van Chestnut Tree Inn op 28 jul 2022
Thank You for your feedback. We appreciate it.

6/10 – Redelijk

Robert

Positief: Personeel en service, comfort kamer
OK but not great stay
While not horrible it was not great either. It was dated. WiFi was really bad. There were no wash cloths or a hairdryer. The key card for the door was spotty. Overall ok. This biggest plus was the bed was comfortable.
2 nachten verbleven in juli 2022
Reactie van Chestnut Tree Inn op 26 jul 2022
Thank You for your feedback. We appreciate it.

4/10 – Matig

sandra

Reisde met een groep
Positief: Personeel en service
Negatief: Voorzieningen
Air conditioner never really cooled the room. Couldn’t get a good internet signal. Staff is friendly
1 nacht verbleven in juli 2022
Reactie van Chestnut Tree Inn op 26 jul 2022
Thank You for your feedback. We appreciate it.

8/10 – Goed

Jeremy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van Chestnut Tree Inn op 22 jul 2022
Thank You for staying with us. We hope you enjoyed it. Have a nice day.

8/10 – Goed

Reginald

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay...
The room and service are very good, but there was no wifi access.
2 nachten verbleven in juli 2022
Reactie van Chestnut Tree Inn op 20 jul 2022
Thank You for your feedback. We appreciate it.

8/10 – Goed

Mujercafelis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Para ir de paso y a la carrera esta bueno Toallas limpias, habitaciones más o menos.
2 nachten verbleven in juni 2022
Reactie van Chestnut Tree Inn op 18 jul 2022
Thank You for your feedback. We appreciate it.

4/10 – Matig

Herbert

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Horror inn
The frunt desk staff was very friendly the room it self was bad. Apparently the room was not cleaned from the last people who used it. There was a cup with water left in the coffee maker where someone was going to make coffee, I found long blond hairs in our bed ( my hair is black and short and my husband's is to). The mattress was horrible to sleep on, it felt as if you were sleeping on nothing but the springs. There was no stopper for the sink or the tub. The small refrigerator was barely cool. And there waa something that kept biting us i. The bed. Thank goodness it was not bed bugs.
2 nachten verbleven in juli 2022
Reactie van Chestnut Tree Inn op 18 jul 2022
Thank You for your feedback. We appreciate it, and we are most definitely addressing these issues.

2/10 – Ontzettend slecht

bernard

Reisde met partner
Negatief: Netheid, personeel en service en voorzieningen
Bed was very uncomfortable, felt like foam mattress. Nasty stain in tub. Requested towels and washcloths, after 45 minutes wait had to go to front desk and get them.
1 nacht verbleven in juli 2022
Reactie van Chestnut Tree Inn op 18 jul 2022
Thank You for your feedback. We appreciate it.

6/10 – Redelijk

James

3 nachten verbleven in juli 2022

10/10 – Uitstekend

RICHARD

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
just needed a place to stay as i was pasting by. all ways stay there when I'm in Cherokee
1 nacht verbleven in juli 2022
Reactie van Chestnut Tree Inn op 15 jul 2022
Thank You for choosing to stay with us. We hope to see you again!

2/10 – Ontzettend slecht

Esther

Negatief: Netheid, comfort kamer
We could not even shower, the water would just stay in the tub. Cleanliness was not so great, hopefully these things can get better
1 nacht verbleven in juli 2022
Reactie van Chestnut Tree Inn op 5 jul 2022
Thank You for your feedback. We appreciate it.

8/10 – Goed

Tao

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
10 min to the great smokies mountains NP, Oconaluftee visitor center, and close by there were elks. Hotel front staff was very friendly. Provided a breakfast brown bag every morning , which was a good idea during COVID. WiFi signal was not good, maybe because of the mountains area. My T-mobile cell phone was not working well too. During night, in the room, we can hear frogs snoring, which was a nature noice , so cute.
3 nachten verbleven in juli 2022
Reactie van Chestnut Tree Inn op 5 jul 2022
Thank You for your feedback. We are glad you enjoyed your stay with us and hope to see you again!

10/10 – Uitstekend

Jerry

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean
1 nacht verbleven in juli 2022
Reactie van Chestnut Tree Inn op 5 jul 2022
Thank You for staying with us. We hope to see you again!

10/10 – Uitstekend

CATHY

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice updated room with very comfortable bed. Good water pressure.
1 nacht verbleven in juli 2022
Reactie van Chestnut Tree Inn op 5 jul 2022
Thank You for your feedback. We appreciate it and hope to see you again!

6/10 – Redelijk

Brian

Negatief: Personeel en service
Could have been better.
The room was adequate. We received no maid service and had to chase down a maid to get clean towels. The TV had a limited amount of channels and it had poor reception.
2 nachten verbleven in juli 2022
Reactie van Chestnut Tree Inn op 5 jul 2022
Thank You for your feedback. We appreciate it.

8/10 – Goed

Kim

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Our room was very nice. Some other people that were staying there would hang out in the stairwell smoking, which made me feel uncomfortable.
1 nacht verbleven in juli 2022
Reactie van Chestnut Tree Inn op 4 jul 2022
Thank You for your feedback. We appreciate it. We are sorry that you felt uncomfortable while here. And will work on fixing this issue.

8/10 – Goed

Terry

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had trouble with key card, but ended up in a different room and it was blessedly quiet. I rarely am able to relax and sleep well at a hotel. Slept very well here.
1 nacht verbleven in juli 2022
Reactie van Chestnut Tree Inn op 5 jul 2022
Thank You for your feedback. We are glad you enjoyed your stay with us and hope to see you again!

10/10 – Uitstekend

Brian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Being from coastal Florida, we enjoyed the mountains and local culture. Great staff, and location. Thanks
1 nacht verbleven in juli 2022
Reactie van Chestnut Tree Inn op 4 jul 2022
Thank You for staying with us. We are glad you enjoyed it and hope to see you again!

10/10 – Uitstekend

Lesia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The beds were very comfortable the room was very clean. I know they've had trouble with staff people don't want to work since covid. If you do get a room that's not to your satisfaction just ask for another room. Be kind and considerate when leaving a review.
1 nacht verbleven in juli 2022
Reactie van Chestnut Tree Inn op 3 jul 2022
Thank You for your feedback. We appreciate it. Hope to see you again!

6/10 – Redelijk

Terry

Reisde met een groep
Positief: Netheid, personeel en service
Old. Shampoo in basket had been used.
1 nacht verbleven in juni 2022
Reactie van Chestnut Tree Inn op 1 jul 2022
Thank You for your feedback. We appreciate it.

6/10 – Redelijk

Anette L

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
I feel grounds around property could have been cleaner but overall it is okay for the price
1 nacht verbleven in juni 2022
Reactie van Chestnut Tree Inn op 1 jul 2022
Thank You for your feedback. We appreciate it.

10/10 – Uitstekend

Brian

1 nacht verbleven in juni 2022
Reactie van Chestnut Tree Inn op 1 jul 2022
Thank You for staying with us. We hope to see you again soon!

8/10 – Goed

Joe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One night stay here in Cherokee. Room was adequate, staff was friendly and the bed was comfortable. “To Go” breakfast bag was also a nice touch.
1 nacht verbleven in juni 2022
Reactie van Chestnut Tree Inn op 27 jun 2022
Thank You for staying with us. We are happy you enjoyed it and hope to see you again!

8/10 – Goed

Guy

Reisde met familie
Positief: Personeel en service
Location to event
1 nacht verbleven in juni 2022
Reactie van Chestnut Tree Inn op 27 jun 2022
Thank You for your feedback. We appreciate it.

10/10 – Uitstekend

Lisa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was very pleased with the overall cleanliness and the comfortable bed
1 nacht verbleven in juni 2022
Reactie van Chestnut Tree Inn op 27 jun 2022
Thank You for staying with us. We are happy you enjoyed it. Have a nice day!

8/10 – Goed

Kevin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I’d stay again
I was quite surprised when I was able to make a last minute reservation. Check in was fast, courteous, and answered any questions about the surrounding area. My markdown is only against the room…a bit stuffy. I got used to it in a few minutes.
1 nacht verbleven in juni 2022
Reactie van Chestnut Tree Inn op 27 jun 2022
Thank You for your feedback. We appreciate it. Hope to see you again!

4/10 – Matig

Tammy

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, comfort kamer
1 nacht verbleven in juni 2022
Reactie van Chestnut Tree Inn op 27 jun 2022
Thank You for your feedback. We appreciate it.

10/10 – Uitstekend

Pari

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff and reasonable price.
1 nacht verbleven in juni 2022
Reactie van Chestnut Tree Inn op 22 jun 2022
Thank You for your feedback. We appreciate it.

8/10 – Goed

Lara

1 nacht verbleven in juni 2022

8/10 – Goed

Sam

2 nachten verbleven in juni 2022

8/10 – Goed

Mark

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and close to casino, staff is very friendly and helpful!
1 nacht verbleven in juni 2022
Reactie van Chestnut Tree Inn op 20 jun 2022
Thank You for choosing to stay with us. We hope to see you again!

10/10 – Uitstekend

Daryl

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was fine
1 nacht verbleven in juni 2022
Reactie van Chestnut Tree Inn op 18 jun 2022
Thank You for your feedback. We hope you enjoyed your stay with us. Have a nice day!

10/10 – Uitstekend

Timothy, Gastonia

1 nacht verbleven in juni 2022

2/10 – Ontzettend slecht

Raymond

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen
The room was clean but the TV service was bad and they had no room key cards not good
3 nachten verbleven in juni 2022

8/10 – Goed

Michael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2022

8/10 – Goed

Upendra

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2022

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in juni 2022
Reactie van Chestnut Tree Inn op 10 jun 2022
Thank You for staying with us. We hope to see you again!

6/10 – Redelijk

alka

Positief: Comfort kamer
Negatief: Netheid
Shower curtain smelt bad. Very slow WIFI. Good location.
2 nachten verbleven in juni 2022
Reactie van Chestnut Tree Inn op 10 jun 2022
Thank You for your feedback. We appreciate it.

8/10 – Goed

Terry

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My room was very clean.
3 nachten verbleven in mei 2022
Reactie van Chestnut Tree Inn op 10 jun 2022
Thank You for staying with us. We are glad you enjoyed it. Hope to see you soon!

6/10 – Redelijk

andrew

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid, voorzieningen
Room had not been cleaned properly. Crumbs on the Nightstand. Soap residue in the soap cradles in the shower. Nasty.Trash on the floor under the sink. Room smelled like an Ashtray.
1 nacht verbleven in juni 2022
Reactie van Chestnut Tree Inn op 10 jun 2022
Thank You for your feedback. We will address these issues.

10/10 – Uitstekend

Katie

Positief: Netheid, personeel en service en voorzieningen
Rooms were nice and the bed was so comfortable.
2 nachten verbleven in juni 2022
Reactie van Chestnut Tree Inn op 10 jun 2022
Thank You for staying with us. We are happy you enjoyed it. Hope to see you soon!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It nice and clean and great place to stay
1 nacht verbleven in juni 2022
Reactie van Chestnut Tree Inn op 10 jun 2022
Thank You for choosing to stay with us. We are glad you enjoyed it and hope to see you again!

10/10 – Uitstekend

contonya

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very easy to get there
1 nacht verbleven in juni 2022
Reactie van Chestnut Tree Inn op 10 jun 2022
Thank You for choosing to stay with us. We are glad you enjoyed it. Hope to see you again!

10/10 – Uitstekend

Glenda

1 nacht verbleven in juni 2022
Reactie van Chestnut Tree Inn op 10 jun 2022
Thank You for choosing to stay with us. We are glad you enjoyed it and hope to see you again!

8/10 – Goed

Doug

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sheets were too small for the bed
1 nacht verbleven in juni 2022
Reactie van Chestnut Tree Inn op 10 jun 2022
Thank You for your feedback. We appreciate it,

6/10 – Redelijk

John

Reisde met een groep
Positief: Personeel en service
Negatief: Comfort kamer
1 nacht verbleven in juni 2022
Reactie van Chestnut Tree Inn op 10 jun 2022
Thank You for choosing to stay with us. We hope to see you again!

8/10 – Goed

Judy

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The landscape was beautiful. The room met our needs.
1 nacht verbleven in juni 2022
Reactie van Chestnut Tree Inn op 10 jun 2022
Thank You for choosing to stay with us. We hope to see you again!