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Beoordelingen van Staybridge Suites Chesapeake, an IHG Hotel

3 out of 5
Staybridge Suites Chesapeake, an IHG Hotel
709 Woodlake Drive, Chesapeake, VA

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 197 van 375 beoordelingen" "
Gastenscore: 8 - Goed. 102 van 375 beoordelingen" "
Gastenscore: 6 - Redelijk. 33 van 375 beoordelingen" "
Gastenscore: 4 - Matig. 24 van 375 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 19 van 375 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Alise

1 nacht verbleven in april 2024

10/10 – Uitstekend

kathleen

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff very helpful
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Anthony

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My family came down for admitted Student Day at NSU. Staff was super friendly before I even arrived. I ran into an issue right before we were going to check out and I was able to extend my check out time shortly which allowed me to rectify my issue and then hit the road.
2 nachten verbleven in april 2024

8/10 – Goed

Laurie

2 nachten verbleven in april 2024

10/10 – Uitstekend

kathleen

Reisde met familie
Positief: Voorzieningen
Joe, front desk has been extremely helpful to my visiting family from Maryland. My sister is wheelchair bound. He has been patient and accommodating to my family. He is also very Pleasant.
8 nachten verbleven in maart 2024

6/10 – Redelijk

Mayah

Reisde met familie
The facility overall seemed ghetto. Noisy guests and kids. The bathroom fan blew out a cigarette smoke from another close by guest. The breakfast wasn't good. The fruit wasn't fresh and the juice was watered down, how cheap! I would not come back ever.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Marisol

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

8/10 – Goed

Logan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly, and our room was clean. However, the elevator constantly smelled like marijuana.
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Riquel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They didn’t have any bacon for breakfast
1 nacht verbleven in januari 2024

8/10 – Goed

Skydaira

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of my favorite places to visit
1 nacht verbleven in december 2023

6/10 – Redelijk

Chyna

It was good
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Marisol

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Jackira

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Me and my family had a ball
1 nacht verbleven in december 2023

10/10 – Uitstekend

Tammy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Janta

1 nacht verbleven in december 2023

8/10 – Goed

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

4/10 – Matig

Chelsey

Reisde met familie en kleine kinderen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Spa was broken and nobody bothered to mention it when we checked in or we wouldn't have, soda didn't work, breakfast bar poorly stocked, free toiletries and decent beds.
1 nacht verbleven in oktober 2023

8/10 – Goed

Leigh

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property and rooms were clean. The staff was really helpful and nice. There were quiste of few people who lived there for at least half of the year and has created a community at the hotel. The laundry was free but the machines were moldy and some were broken and appeared to have been broken for a while.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Frederick

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023

8/10 – Goed

Kevin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lots of bang for your buck!
The front desk associate who checked us in was wonderful, friendly and helpful. It was late at night and we were tired. The overnight associate didn't know what to do to help us when I told them that our A/C was not cooling properly. There was no on call maintenance staff, but I wonder if they could have offered us a fan, checked on us in the morning or called a manager? There were no other rooms available and I understand that. At least hotels.com gave us a little credit to help make up for it. Breakfast was great with a surprising variety of foods, including soy milk and chicken sausage. The make-your-own yogurt parfait was delicious! The coffee was good. Hotel staff we bumped into we friendly and polite. The hotel interior and exterior are attractive. Comfy seating. I would have enjoyed the gas fireplace if it was colder outside. Our room was quiet. This little place has a LOT of amenities. I worked some while my husband attended a training and I appreciated the fast, reliable wi-fi and the desk with a comfortable desk chair. I used the business center to print some things out. We bought snacks and drinks from the little snack bar. We and our cat really appreciated having the couch. The beds were really comfy. I liked having Dove products, which I use at home, and they were mounted in pump bottles rather than individually packaged, so they were more environmentally friendly. Kitchen was great. Unfortunately, I didn't have time for the pool or whirlpool.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Edwin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cleanliness and friendly staff.
1 nacht verbleven in oktober 2023

8/10 – Goed

Sharisse

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The customer service was great! My family had plenty of space and the amenities were lovely. My only issue is that the ventilation system needs cleaning. There was a ton of dust by the air conditioning system in our room and by the pool area.
3 nachten verbleven in oktober 2023

8/10 – Goed

Deniro

Zakenreiziger, Reisde met familie
Positief: Voorzieningen
Good
2 nachten verbleven in september 2023

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Shelly was amazing and helpful. Even though she was Cowboys fan. Lol The staff and amenities were all top notch. We will definitely will be back because Shelly also signed us up for the rewards program which we will take full advantage off. Love IHG!! See you next time.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Shenequa

Positief: Netheid
Everything was fine
7 nachten verbleven in augustus 2023

10/10 – Uitstekend

Wilma

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Family's Staycation
I did a staycation. I wanted to enjoy a pool and spa before the summer ends. My first reaction walking through the door was "Wow it smells good in here lol." The front desk clerk was nice. I checked in late but still had to wait on the room( not long). The overall appearance was ok. The rooms could have been cleaner, the sheets had stains, the shower still had hair and stains, holes in the doors. I did my extra cleaning to the room and felt a tadbit better. The pool was great but the hot tub didn't work :(. Breakfast was good the next morning. The staff was really nice though. I would return and recommend to others.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

JENNIFER

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Krystal

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, quiet, and friendly staff. Stayed a week here and had an amazing time.
7 nachten verbleven in juli 2023

10/10 – Uitstekend

brandy

Reisde met huisdieren, Reisde met familie
Positief: Personeel en service
Pleasantly surprised our room was very nice and large. Joe at the front desk was very friendly and helpful....actually all of the staff were. Nice selection at breakfast. Only a few issues with a weird smell in the hallways and the shower curtain rod was broken in one ofbthe bathrooms.
1 nacht verbleven in juli 2023

8/10 – Goed

Anastasia

Reisde met huisdieren, Reisde met familie en kleine kinderen
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
We were there during 90 degree weather pool was not functioning for almost 2 days… something about the chemicals… another day we were woken up by the fire alarm a little before 7am..they were trying to fix it for over an hour! Very inconvenient for us trying to have a relaxing few days!😡
3 nachten verbleven in juli 2023

10/10 – Uitstekend

Leticia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They ran out of at early however it’s was a great stay
2 nachten verbleven in juli 2023

8/10 – Goed

Irmina

Positief: Netheid, personeel en service
Service very good, bathroom not of the highest quality, old carpet floors, comfortable beds. Overall 4 stars.
8 nachten verbleven in juli 2023

10/10 – Uitstekend

Phyllis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Autumn

1 nacht verbleven in juli 2023

8/10 – Goed

Denise

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

ROY

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
This place was infested with roaches in the 2 bedroom suite. We were placed in another room and that was infested with roaches as well. The employees were very helpful in putting us in separate rooms, but this destroyed our trip. I would not stay here again. Had to put luggage in big trash bags on the drive back to Pennsylvania and leave in garage for fumigation purposes because we didn’t want our house infested.
Reactie van Shante- Ops Mgr op 28 jun 2023
Good Morning,Could you let me know when you stayed with us? We have had no issues of this sort at all recently. Please give me a call at the hotel.

10/10 – Uitstekend

Lory

Zakenreiziger
Clean, comfortable space with friendly staff
11 nachten verbleven in juni 2023

10/10 – Uitstekend

Anita

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Great frint desk staff an room was comfy. Will atay again
1 nacht verbleven in juni 2023

6/10 – Redelijk

Shannon

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Rasha

2 nachten verbleven in juni 2023

8/10 – Goed

Haley

Positief: Netheid, personeel en service
6 nachten verbleven in mei 2023

6/10 – Redelijk

Sarah

Zakenreiziger, Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
We loved the room and the facilities. The late night front desk wasn't too friendly and there was something that wreaked of a dirty diaper in the trash by the elevator, we let multiple folks know about the trash and no one removed the trash during our whole stay. It was quite putrid.
1 nacht verbleven in mei 2023

8/10 – Goed

Roxanne

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in mei 2023

10/10 – Uitstekend

ROBERT

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
one excellent stay
Other than the power going out at 9pm for about 5 hour's. everything was excellent
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Reginald A

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to visit 😀.
4 nachten verbleven in april 2023

4/10 – Matig

Greta

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
The Breakfast was good. Plumbing issues with the scalding hot water limited the use of one of the bathroom. Which is why we got the 2 bedroom, 2 bathroom suite.
2 nachten verbleven in april 2023

10/10 – Uitstekend

Shawanda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2023

2/10 – Ontzettend slecht

Tony, Jersey City,

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Horrible will never go back there .
2 nachten verbleven in april 2023