Exterieur

Beoordelingen van Staybridge Suites Cheyenne, an IHG Hotel

3 out of 5
Staybridge Suites Cheyenne, an IHG Hotel
5109 Frontier Mall Drive, Cheyenne, WY

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 533 van 641 beoordelingen" "
Gastenscore: 8 - Goed. 79 van 641 beoordelingen" "
Gastenscore: 6 - Redelijk. 14 van 641 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 641 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 641 beoordelingen" "

9,8/10

Netheid

9,6/10

Personeel en service

9,6/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2019
Reactie van Audri op 5 okt 2019
Thank you for your review Mike, we appreciate your feedback. We are so glad to hear you enjoyed your stay with us as well as your bed! We thank you for choosing The Staybridge. Have a wonderful day! Audriana FD Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nieuw en schoon
Het hotel staat bij een winkelcentrum is vrij nieuw en de kamer was ruim en schoon.

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Emily, Front Office Manager op 17 mei 2024
We are so happy to see that you enjoyed your time at the Staybridge Suites in Cheyenne. We hope to welcome you back on your next journey through town!

10/10 – Uitstekend

Kelly, Oak Harbor

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff at checkin was friendly and knowledgeable!!
2 nachten verbleven in mei 2024
Reactie van Emily, Front Office Manager op 9 mei 2024
We are so happy to hear that you had a good time at the Staybridge Suites in Cheyenne. We have to agree that we have some of the best staff working here, who try to make this place the best we can be. We can't wait to welcome you back to another great stay on your next journeys through Cheyenne!

10/10 – Uitstekend

David

1 nacht verbleven in april 2024
Reactie van Emily, Front Office Manager op 17 mei 2024
We are so happy to see that you enjoyed your time at the Staybridge Suites in Cheyenne. We hope to welcome you back on your next journey through town!

10/10 – Uitstekend

Eric

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean facilities comfortable bed
1 nacht verbleven in april 2024
Reactie van Emily, Front Office Manager op 19 apr 2024
We are excited to see that you had a great time with us and that our property's amenities was more than accommodating! We hope to welcome you back soon!

10/10 – Uitstekend

HEATHER

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Safe with lots close by
1 nacht verbleven in april 2024
Reactie van Emily, Front Office Manager op 13 apr 2024
We are so happy to hear that you felt comfortable during your time at the Staybridge Suites in Cheyenne. While the hotel can do many things to keep it up and running well, not always do you hear that a guest felt truly safe. We thank you for letting us know that our hotel is doing right by our guests and hope to welcome you back to another great stay on your next journey through Cheyenne!

10/10 – Uitstekend

Kimberly

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a wonderful time and was able to relax and enjoy our stay.
2 nachten verbleven in april 2024
Reactie van Emily, Front Office Manager op 9 apr 2024
We are so happy to hear that you had a great time at the Staybridge Suites in Cheyenne. We are so happy to hear that your stay was more than relaxing. We hope to be your next vacation destination!

10/10 – Uitstekend

levi

2 nachten verbleven in april 2024
Reactie van Emily, Front Office Manager op 28 apr 2024
We are so happy to hear that you had a great visit at the Staybridge Suites in Cheyenne. We hope to be your number one lodging facility whenever you travel trough Cheyenne!

10/10 – Uitstekend

James, Rapid City

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The residence and the staff are always accommodating. Our needs were number 1 with the arrangements.
4 nachten verbleven in maart 2024
Reactie van Emily, Front Office Manager op 3 apr 2024
We are so happy to hear that you have had great experiences with us and can't wait to welcome you back!

8/10 – Goed

Cheryl

2 nachten verbleven in maart 2024
Reactie van Emily, Front Office Manager op 19 apr 2024
We are excited to see that you had a great time with us and hope to welcome you back soon!

10/10 – Uitstekend

Lori

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Emily, Front Office Manager op 27 mrt 2024
We are so happy to see that you enjoyed your time at the Staybridge Suites in Cheyenne. We can't wait to welcome you back to another great stay on your net journey through Cheyenne!

8/10 – Goed

Steven

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean rooms, clean gym, wonderful pool with hot tub. Easy walking distance to mall and Resturant’s
3 nachten verbleven in maart 2024
Reactie van Emily, Front Office Manager op 22 mrt 2024
Thank you for taking a moment to give feedback regarding your time at the Staybridge Suites in Cheyenne. We are so happy to hear that you had a great time and the amenities provided were more than accommodating. We can't wait to welcome you back to another great stay.

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk staff are very nice
1 nacht verbleven in maart 2024
Reactie van Emily Front Office Manager op 17 mrt 2024
We are so happy to hear that you had a great time with us and that our staff made such a great impression on you. We hope to be able to welcome you back to another great stay on your next journey through Cheyenne!

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable bed, rooms are spread out, breakfast buffet yummy
1 nacht verbleven in maart 2024
Reactie van Emily Front Office Manager op 14 mrt 2024
We are so happy to hear that you had a great time with us and that our breakfast made such a great impression on you. We hope to be able to welcome you back to another great stay on your next journey through Cheyenne!

10/10 – Uitstekend

Debra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent, will stay here again. In town for a wedding and we were able to check in early to get ready. Great place with excellent friendly staff.
1 nacht verbleven in februari 2024
Reactie van Emily, Front Office Manager op 29 feb 2024
We are so happy to hear that you had a wonderful time with us and that our staff made such a great impression on you. We hope to be your number one lodging facility whenever traveling through Cheyenne

10/10 – Uitstekend

Trina

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Place
Everything was great. Had to stay the night before because of weather and the night I booked and the next night, because of weather. It would have been nice to have a good quote for all of it but the price was up for both those nights.
1 nacht verbleven in februari 2024
Reactie van Emily, Front Office Manager op 26 feb 2024
We are so happy to hear that you had a great time with us and that our property made a great impression on you. We understand that Wyoming is an unpredictable place to drive through. We hope to be able to welcome you back to another great stay on your next journeys through Cheyenne!

10/10 – Uitstekend

Sally

2 nachten verbleven in februari 2024
Reactie van Emily Front Office Manager op 20 mrt 2024
Thank you for giving ranking regarding your time at the Staybridge Suites in Cheyenne. We are so happy to see that you had a great time with us!

10/10 – Uitstekend

Alex

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very beautifully hotel nice staff great breakfasts ill defnitly be coming again
2 nachten verbleven in februari 2024
Reactie van Emily, Front Office Manager op 26 feb 2024
We are so happy to hear that you had a wonderful time with us and that our staff made such a great impression on you. We hope to be able to welcome you back to another great stay on your next journey though Cheyenne!

10/10 – Uitstekend

James, Rapid City

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our family vacations are a plus when we stay at your properties. The convenient vacation/business get away for everyone. Just like home to us.
1 nacht verbleven in februari 2024
Reactie van Emily, Front Office Manager op 7 feb 2024
We are so happy to hear that the IHG brand has made your family vacations something memorable.

10/10 – Uitstekend

Chaely

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was just a really nice place. Would definitely stay here again
1 nacht verbleven in februari 2024
Reactie van Emily, Front Office Manager op 7 feb 2024
We are so happy to hear that you had a great time with us! We can't wait to welcome you back to another great stay on your next journey through Cheyenne!

10/10 – Uitstekend

Juan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
AWSOME
Awesome place 10 stars if they were available
3 nachten verbleven in februari 2024
Reactie van Emily, Front Office Manager op 7 feb 2024
It is so wonderful to hear that you had the best time with us. We hope to be able to welcome you back to another great stay on your next journey through Cheyenne!

10/10 – Uitstekend

Kara

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Emily, Front Office Manager op 7 feb 2024
We are so happy to see that you had a great time with us and hope to be able to welcome you back to another great stay!

10/10 – Uitstekend

Maureen

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable suite with room for the whole family. The staff were friendly and helpful. Wonderful place to stay!
2 nachten verbleven in januari 2024
Reactie van Emily, Front Office Manager op 7 feb 2024
Thank you for giving feedback regarding your time at the Staybridge Suites in Cheyenne. We are so happy to hear that you enjoyed your stay with us, and that the suite was more than accommodating for you and family. We hope to be able to welcome you back to another great stay on your next journey through Cheyenne!

10/10 – Uitstekend

Jason

Positief: Netheid
1 nacht verbleven in december 2023
Reactie van Emily Front Office Manager op 31 jan 2024
We are so happy to see that you had a great time with us and we hope to welcome you back to another great stay on your next journey through Cheyenne!

10/10 – Uitstekend

Mike

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
from check in to check out it was a great experience, people were so helpful and the room was clean and quite, a nice place, will stay again for sure,
1 nacht verbleven in januari 2024
Reactie van Emily, Front Office Manager op 20 jan 2024
It was a pleasure to read the review regarding your time at the Staybridge Suites in Cheyenne. We truly have the best staff here who try to make this hotel the best we can be. We can't wait to welcome you back to another great stay on your next journeys through Cheyenne!

10/10 – Uitstekend

Debra

2 nachten verbleven in januari 2024
Reactie van Emily Front Office Manager op 11 jan 2024
We are so glad to see that you enjoyed your stay with us and we look forward to seeing you again on your next journeys through Cheyenne!

10/10 – Uitstekend

ANGELA, GILLETTE

Reisde met familie
Positief: Netheid, personeel en service
We love staying here
1 nacht verbleven in december 2023
Reactie van Emily Front Office Manager op 30 dec 2023
It is so wonderful to hear that you have had great stays with us. It truly makes the staff's day when we here that repeat guests continue to have great times with us. We can't wait to welcome you back soon!

10/10 – Uitstekend

Jenefer

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Emily Front Office Manager op 31 jan 2024
We are so happy to hear that you had a wonderful experience at the Staybridge Suites in Cheyenne. We are so happy to hear that you enjoyed your time and we look forward to seeing you again!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A Great Home away from Home
This was a repeat visit to the hotel. We'd already spent a night there when we first moved to town and liked it so much that when we decided to take a staycation, choosing to go there again required little thought. The rooms are some of the most comfortable we've stayed in anywhere, and the staff are the friendliest anywhere. On top of that, the beakfast buffet selection is amazingly broad and well prepared. You just can't go wrong staying here.
1 nacht verbleven in december 2023
Reactie van Emily, Front Office Manager op 27 dec 2023
Thank you for taking a moment to give feedback regarding your time at the Staybridge Suites in Cheyenne. We are so happy to hear that each time we have had the pleasure of hosting you, that you have experienced wonderful stays.

10/10 – Uitstekend

Eric

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Emily Front Office Manager op 20 dec 2023
We are so happy to see that you had a wonderful stay with us and we hope you have a very happy holiday season!

8/10 – Goed

HEATHER WARREN ASHLEY

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in december 2023
Reactie van Emily Front Office Manager op 20 dec 2023
Thank you for giving feedback regarding your time at the Staybridge Suites in Cheyenne. We are so happy to hear that you had a great time with us and we hope to welcome you back to another great stay.

10/10 – Uitstekend

Joanne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Emily, Front Office Manager op 14 dec 2023
Thank you for giving feedback regarding your time at the Staybridge Suites in Cheyenne. We are so happy you enjoyed your stay, and we look forward to welcoming you back on your next travels through Cheyenne!

10/10 – Uitstekend

Doug

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Emily, Front Office Manager op 14 dec 2023
Thank you for giving feedback regarding your time at the Staybridge Suites in Cheyenne. We are so happy you enjoyed your stay, and we look forward to welcoming you back on your next travels through Cheyenne!

10/10 – Uitstekend

Lisa, Saratoga

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk staff was awesome. Pool was clean and nice.
1 nacht verbleven in december 2023
Reactie van Emily Front Office Manager op 6 dec 2023
Thank you for taking feedback regarding your time at the Staybridge Suites in Cheyenne. We are so happy to hear that our staff made such a wonderful impression on. We hope to be able to welcome you back to another great stay on your next journey through Cheyenne!

10/10 – Uitstekend

Rebecca

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommend this place. Very clean.
1 nacht verbleven in november 2023
Reactie van Emily Front Office Manager op 6 dec 2023
Thank you for taking a moment to give feedback regarding your time at the Staybridge Suites in Cheyenne. We are so happy to hear that you enjoyed your stay with us. It is so wonderful to see when our guests actually get to enjoy the hard work the staff puts into this hotel. We can't wait to welcome you back to another great stay on your next journey through Cheyenne!

10/10 – Uitstekend

danielle

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful high end hotel, best property we have ever stayed at. We stayed in a suite with a bedroom and the 2 kids slept in the front area on the sleeper sofa. They had their own tv which was great. The full size fridge was a huge bonus as we were traveling with food and drinks in an ice chest on our road trip. I tend to find IHG hotels, and happy with Holiday Inn Express on our 7 day road trip. This is one step above. From the professional and friendly front desk, to the cleanliness of the room/bathroom and common area, this is worth it! We were towing a trailer and there was parking in the shopping center parking lot across the street which we could keep an eye on from our spacious room.
1 nacht verbleven in november 2023
Reactie van Emily Front Office Manager op 29 nov 2023
Thank you for taking a moment to give feedback regarding your time at the Staybridge Suites in Cheyenne. I am so happy to hear that you and your family enjoyed your stay with us. I might be a little biased, but my top three IHG Properties would have to be Holiday Inn Expresses, Candlewood Suites and Staybridge Suites. They have just been the most consistent chains. We hope to welcome you back to another great stay on your next journey through Cheyenne!

2/10 – Ontzettend slecht

Jason

1 nacht verbleven in november 2023
Reactie van Emily Front Office Manager op 20 dec 2023
Thank you for taking a moment to give feedback regarding your time at the Staybridge Suites in Cheyenne. We would love to know what about your stay was unsatisfactory as we use our guests feedback to make this hotel the best we can.

4/10 – Matig

Dan R

Reisde met familie en kleine kinderen
Negatief: Netheid
Way to not be transparent about pet fees. Not happy to discover a pet fee of $75.
1 nacht verbleven in november 2023
Reactie van Emily Front Office Manager op 29 nov 2023
Thank you for giving feedback regarding your time at the Staybridge Suites in Cheyenne. We are sorry to hear that you did not see where our pet fee is posted on hotels.com/Expedia. We do have the highest posting showed to be very clear about what our guests are to expect to pay. We understand that the amount might have not been in your budget. We unfortunately have to go by IHG standards and if we ever get a chance to give feedback about this, we will express your frustrations.

10/10 – Uitstekend

Katie

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Honestly, one of the nicest hotels I've been too in a long time. Very friendly and helpful staff! Easy booking. Very clean and spacious rooms! 10/10 would definitely recommend!
1 nacht verbleven in november 2023
Reactie van Emily Front Office Manager op 29 nov 2023
Thank you for giving feedback regarding your time at the Staybridge Suites in Cheyenne. We are so happy to hear that you enjoyed your stay with us and that our property made a great impression on you. We are truly so luck to have our fellow colleagues who try to make this the best place to stay. We hope to welcome you back to another great stay on your next journey through Cheyenne!

4/10 – Matig

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our check in was weird! Came in and front desk had a sign that said staff was temporarily away and to use the phone to get someone. Used the phone many times and it had a busy signal! Waited well over 15 minutes for someone to come!
1 nacht verbleven in november 2023
Reactie van Managment op 26 nov 2023
We would just like to start off by saying we are so sorry you experienced such a delay with the check in process! This is not typical what so ever. We found we had some technical issues with the travel phone, and it was brought to management's attention right after your check in. We have gotten it fixed and again we are so sorry. We hope to be able to provide you with a much better experience if we get the pleasure of your return on your next journey through Cheyenne!

10/10 – Uitstekend

ROBERT A, Odessa

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
2 nachten verbleven in november 2023
Reactie van Emily Front Office Manager op 23 nov 2023
We are so happy to hear that you had a good experience with us. It is so wonderful to hear that it was an excellent stay, can't wait to welcome you back on your next travels through Cheyenne!

10/10 – Uitstekend

Rebecca

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved this place. I want to live here.
2 nachten verbleven in november 2023
Reactie van Emily Front Office Manager op 23 nov 2023
It is so awesome to hear that you had such a great stay with us. You know, we do offer long term stay rates so we could make this a reality. Thank you for giving us the opportunity to service you on your journeys through Cheyenne!

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked that the staff were professional and very pleasant.
1 nacht verbleven in november 2023
Reactie van Emily Front Office Manager op 12 nov 2023
Thank you for giving feedback regarding your time at the Staybridge Suits in Cheyenne. We are so happy to hear that you enjoyed your stay and we hope to welcome you back to another great stay on your next journey through Cheyenne!

10/10 – Uitstekend

Brittany

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like that it was quiet and the staff was so friendly. The breakfast was so delicious.
1 nacht verbleven in november 2023
Reactie van dz op 8 nov 2023
We are so glad that you had a quiet stay. Thank you for recognizing the staff, they are the best. The cook says thank you he loved your comment. Please come and stay with us again.

10/10 – Uitstekend

Colin

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van dz op 8 nov 2023
Thank you so much for the great review. We appreciate it as we use these to learn and apply what we read to improve our guests experience. Thank you for your stay and please come again.

10/10 – Uitstekend

Christina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van DZ op 4 nov 2023
Thank you for letting us know about your stay at the Staybridge Suites in Cheyenne. We are glad that it met your expectations. Please come again.

10/10 – Uitstekend

AMY

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk employee was absolutely fantastic, this was the best customer service we have received at a hotel in a very long time! This hotel was absolutely amazing, clean, spacious, with lovely amenities! They offer a variety of entertainment, from corn hole, to a fire pit, and lovely swimming area. A we will never stay anywhere else.
1 nacht verbleven in oktober 2023
Reactie van Emily, Front Office Manager op 23 okt 2023
Thank you for taking a moment to give feedback regarding your time at the Staybridge Suites in Cheyenne. We are so excited to see that our staffs hard work and dedication to making this the best place for our guests truly pays off. We are truly honored to have ruined you for all other hotels in town and can't wait to welcome you back to another great stay on your next journey through Cheynne!

8/10 – Goed

Michael

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a mice stay!
1 nacht verbleven in oktober 2023
Reactie van dz op 21 okt 2023
Thank you we are so glad that you stayed at the Staybridge Suites. Thank you for the review.

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice newer building
2 nachten verbleven in augustus 2023
Reactie van dz op 17 okt 2023
Thank you for your stay. It is nice for you to comment on the building, it is 81/2 years old, and we try to take good care of it. We hope you will come again.