After checking in at the frontdesk, I was already sure never to come back to the hotel. The ladies at the frontdesk were un-polite, not willing and offending to the guests. Never been in an hotel you feel so very unwelcome.
Also with breakfast, all the employees seem to be busy with other things than serving the guests.
Finally the people in the lobby downstairs are helpfull and also the ladies in the coffeebar downstairs, I remember as very positive the name Sunee.