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Beoordelingen van Country Inn & Suites by Radisson, Chicago O'Hare South, IL

3 out of 5

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 279 van 1016 beoordelingen" "
Gastenscore: 8 - Goed. 182 van 1016 beoordelingen" "
Gastenscore: 6 - Redelijk. 190 van 1016 beoordelingen" "
Gastenscore: 4 - Matig. 177 van 1016 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 188 van 1016 beoordelingen" "

6,6/10

Netheid

7,0/10

Personeel en service

6,4/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Imtiyaz

Reisde met familie en kleine kinderen
Positief: Voorzieningen
It was very clean. Staff was very helpful breakfasts was very nice
4 nachten verbleven in mei 2024

10/10 – Uitstekend

Lora, Edina

Reisde met een groep
Positief: Voorzieningen
Very friendly desk staff and hotel was very clean
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Angel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always N’jOY when i come here
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Loretta Frances

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Enjoyed the amenities.
1 nacht verbleven in mei 2024
Reactie van General Manager op 11 mei 2024
Dear Loretta,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

8/10 – Goed

Jamial

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was ok, the rooms are nice but has a lot of outside bugs in your room
1 nacht verbleven in mei 2024
Reactie van Manager op 10 mei 2024
Hello Jamial,We appreciate your feedback and apologize for any inconvenience. We always strive to maintain high cleanliness standards throughout the property. We recommend contacting our management team directly to address any concerns regarding pests. Your input helps us improve for future guests' experiences.

10/10 – Uitstekend

Loretta Frances

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van General Manager op 11 mei 2024
Dear Loretta,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

2/10 – Ontzettend slecht

Ram

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Manager op 10 mei 2024
Hello Ram,We're sorry to hear your stay didn't meet your expectations. Please reach out to us directly so we can address any concerns you may have and make things right. We value your input and hope to welcome you back for a better experience.

6/10 – Redelijk

Vickie

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Smells of garlic.
1 nacht verbleven in mei 2024
Reactie van Manager op 10 mei 2024
Hello Vickie, We appreciate your feedback and apologize for any inconvenience caused during your stay. We always strive to maintain a pleasant environment for all our guests. Your concerns will be shared with our team for further review and improvement. Thank you for bringing this to our attention.

6/10 – Redelijk

Vatsal

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van Manager op 10 mei 2024
Hello Vatsal, We appreciate you choosing our hotel for your stay. If there were any aspects that did not meet your expectations, please reach out to us directly so we can address them promptly. We hope to welcome you back for an improved experience in the future.

10/10 – Uitstekend

mark, Sacramento

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van General Manager op 8 mei 2024
Dear Mark,It was great to have you staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

2/10 – Ontzettend slecht

Molly

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So dirty I wore flip flops in the shower. Hair on the “clean” sheets and countertops. Old food on carpet. Pool is in disarray. Room was right down the hall from front desk and they did nothing to stop other guests’ loud shouting in the hallways that lasted until 3am!
1 nacht verbleven in mei 2024
Reactie van General Manager op 6 mei 2024
Dear Molly,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 – Uitstekend

Joseph

Positief: Netheid, staat van de accommodatie en faciliteiten
Great stay but wifi was terrible
1 nacht verbleven in april 2024
Reactie van Manager op 7 mei 2024
Hello Joseph,We appreciate your feedback regarding your recent stay with us. We apologize for any inconvenience caused by the wifi connection and will address this with our team for future improvements. Thank you for choosing our hotel, we hope to welcome you back soon.

10/10 – Uitstekend

Candelaria Jazmin, Mexico

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
👍
1 nacht verbleven in mei 2024
Reactie van General Manager op 4 mei 2024
Dear Candelaria,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

8/10 – Goed

Reinier

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy lejos
1 nacht verbleven in april 2024
Reactie van General Manager op 7 mei 2024
Dear Reinier,We loved having you stay with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

6/10 – Redelijk

Sharon

Negatief: Netheid, staat van de accommodatie en faciliteiten
Need to upkeep, paint was dirty at bathroom. Breakfast is ok. Wifi not working with password. TV signal on and off.
1 nacht verbleven in april 2024
Reactie van General Manager op 4 mei 2024
Dear Sharon,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

6/10 – Redelijk

Jessica

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Breakfast could of been better. The tv didnt get very loud. When people are next to upu or above you it sounds like people are stomping every step they take. Tub was chipping. Beds were ok. Good for if ur staying for one night
1 nacht verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear Jessica,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 – Uitstekend

JAIME

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to Ohare airport.
1 nacht verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear Jaime,It was great to have you staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

4/10 – Matig

Anna

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
I used my Expedia account to book a 1 King Bed suite room, and pay at property. They tried to charge my card without my permission. I was not happy about that because I needed to move some money around, and I thought I was going to pay at the property. When we arrived I ended up with a double Queen bed room…. Apparently, the hotel was fully booked and couldn’t change my room. The room we got needed swept under the bed, and in the corners. Needed a wipe down around the coffee maker, bathroom walls, the wall near the room door, and end table. The shower curtain needed replaced, it was ripped at the top and had a few holes, and the pole was not screwed in all the way. No bathroom exhaust fan, which will create mold soon. The sink drained really slow. The air conditioning didn’t blow out hard enough. The beds felt ok, springy. The UBS charging port didn’t work. The pool area: needed attention on the walls, the bottom of the wall needed scrubbed, the hand rail on the pool steps was wobbly, some pool chairs needed cleaned or replaced due to rips. Outside the pool patio: the chairs were a hot mess, the door key wouldn’t work to open the door, and door didn’t get clean all the way. Breakfast was good, and the staff was nice.
2 nachten verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Anna,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 – Redelijk

Isiah

Quietness.
1 nacht verbleven in april 2024
Reactie van General Manager op 25 apr 2024
Dear Isiah,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

6/10 – Redelijk

Julie

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Dear Julie,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 – Uitstekend

Oluyemisi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay at, close to the airport and has shuttles to and from the airport!
1 nacht verbleven in april 2024
Reactie van General Manager op 19 apr 2024
Dear Oluyemisi,We are delighted that you decided to stay with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

4/10 – Matig

Keith

2 nachten verbleven in april 2024
Reactie van General Manager op 8 mei 2024
Dear Keith,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

2/10 – Ontzettend slecht

Dianne

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van General Manager op 17 apr 2024
Dear Dianne,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

4/10 – Matig

Belinda

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van General Manager op 16 apr 2024
Dear Belinda,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 – Uitstekend

Vicky

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast bar was great.
3 nachten verbleven in april 2024
Reactie van General Manager op 16 apr 2024
Dear Vicky,We loved having you stay with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 – Matig

Mercedes

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Front desk staff is unorganized and seems like they need more training. Took a long time to even check in. Room is nice
1 nacht verbleven in april 2024
Reactie van General Manager op 13 apr 2024
Dear Mercedes,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

4/10 – Matig

Mehdi Zahid

1 nacht verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Dear Mehdi,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 – Ontzettend slecht

Donte

1 nacht verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Dear Donte,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 – Goed

Jean

1 nacht verbleven in april 2024
Reactie van General Manager op 29 apr 2024
Dear Jean,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 – Uitstekend

Camilo

Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excelent Service
1 nacht verbleven in april 2024
Reactie van General Manager op 8 apr 2024
Dear Camilo,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 – Ontzettend slecht

Christina

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Dear Christina,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

4/10 – Matig

Jennifer

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Location needs a deep clean. Vents are all covered in inches of dust. Beds are hard and furniture is uncomfortable. Pool is very cold and hot tub is barely warm. Husband went into the hot tub the first day and when he got out and water evaporated, he said his skin was burning from the chemicals. Seemed like they kept adding more chemicals instead of properly cleaning it. Also, husbands keycard needed to be reset no less than 20 times while we were there. Very inconvenient. Location shares a parking lot with another hotel chain. Not sure if that place is owned by the same owners or is any better, but I would definitely not stay at this location ever again.
4 nachten verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Dear Jennifer,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

2/10 – Ontzettend slecht

Debra, Chicago

Reisde met familie en kleine kinderen
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The beds were hard and very uncomfortable. We had teenagers in the next room and sounded like they were having wrestling matches. No one from the frotdesk came up to talk with them. Went to go do laundry in their facility and was out of order. Told me to go across the parking lot to the Hoiday Inn. There internet is very poor here. My daughter had a issue with her vehicle and could not get the ap to work on her phone. The frontdesk said that people were making them aware of the car, but they never text anyone staying there f ths was there vehicle. Besides every hotel I've stayed in you fill out on a card with a card with year, make , model, color and plate number just in case of an issue. They DO NOT. The bottlom of the pool is peeling. Don't know how often they clean it but a lot of hair. Bathroom walls were cracked and peeling so bad. Paint splatter on floor and cabinet shelves of sink. Smeared brown paint on the whites walls and left it. Had meet a few different people there that said they would never come back here.even if it was for free. Also breakfast was nothing to brag about. Thought i was eating powered scrambbled eggs like the Army. Oh and it takes about 7-10 mins to finally get ht water fr shwers.
2 nachten verbleven in maart 2024
Reactie van General Manager op 28 mrt 2024
Dear Debra,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

4/10 – Matig

KENICHI

Reisde met familie
Positief: Netheid, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Wifi didn’t work. Hot water wasn’t stabilized to come out. Rest was nice.
1 nacht verbleven in maart 2024
Reactie van General Manager op 26 mrt 2024
Dear Kenichi,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 – Goed

Denise

Positief: Netheid, personeel en service
Very helpful
1 nacht verbleven in maart 2024
Reactie van General Manager op 25 mrt 2024
Dear Denise,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 – Ontzettend slecht

Sanna

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nasty
2 nachten verbleven in maart 2024
Reactie van General Manager op 25 mrt 2024
Dear Sanna,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 – Uitstekend

Cheye

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van General Manager op 25 mrt 2024
Dear Cheye,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 – Uitstekend

Denise

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really like the feel of the property
1 nacht verbleven in maart 2024
Reactie van General Manager op 23 mrt 2024
Dear Denise,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

8/10 – Goed

Vanessa

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had no issues, was there for 3 days
3 nachten verbleven in maart 2024
Reactie van General Manager op 22 mrt 2024
Dear Vanessa,We are delighted that you decided to stay with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 – Ontzettend slecht

Gina

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a horrible experience. The room was nothing like the pictures or as described. It was dirty. No blackout drapes as promised. They said it was sound proof. It most certainly was not, and being close to the airport and the highway, it was very annoying. There was no clock in the room. After having left hotel to grab food, we discovered that our first floor windows, that opened all the way, were unlocked, and the screen had been popped out. Feeling worried about the safety of our belongings, we tried the safe. It was installed sideways, and did not open. We asked the front desk for help, and the guy didnt speak enough english to understand or help me. Another employee came and abruptly dismissed my concerns by telling me none of the safes work. To top things off, we then discovered that the emergency fire route information that is legally required to be in the room, was not for our room. So incase of a fire, we would be in trouble if we didnt realize it was for a totally different way. Telling the manager we felt dirty and unsafe, we asked of we could please cancel the next nights reservation. He again dismissed us with a no. Offered no apologies, assistance, or sympathy. Terrible
2 nachten verbleven in maart 2024
Reactie van General Manager op 19 mrt 2024
Dear Gina,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

4/10 – Matig

Em

Zakenreiziger, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Dear Em,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

4/10 – Matig

Azelea

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van General Manager op 19 mrt 2024
Dear Azelea,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 – Uitstekend

Henrique

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Dear Henrique,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 – Uitstekend

Miguel Alejandro

1 nacht verbleven in maart 2024
Reactie van General Manager op 3 apr 2024
Dear Miguel,It was great to have you staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 – Uitstekend

Micheal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in maart 2024
Reactie van General Manager op 12 mrt 2024
Dear Micheal,We loved having you stay with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 – Uitstekend

Karen L

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly and accommodating. This was our 2nd stay here.
2 nachten verbleven in maart 2024
Reactie van General Manager op 12 mrt 2024
Dear Karen,We loved having you stay with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 – Goed

Jagjeet

1 nacht verbleven in maart 2024
Reactie van General Manager op 26 mrt 2024
Dear Jagjeet,We loved having you stay with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 – Goed

Heather

1 nacht verbleven in maart 2024
Reactie van General Manager op 25 mrt 2024
Dear Heather,Thank you for staying with us at Country Inn & Suites by Radisson, Chicago O'Hare South, IL and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

4/10 – Matig

Daniel, Bloomington

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hot tub wasn’t hot!!!!!! Too many kids in the hot tub and using it as a swimming pool ! There should be signs for adult use only !! Too many kids running thru the halls ! But overall 5/10 ! Hope next visit should be better
2 nachten verbleven in maart 2024
Reactie van General Manager op 4 mrt 2024
Dear Daniel,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 – Redelijk

Lillian

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The hotel wasn't terrible. And the continental breakfast was fine. But the indoor pool was freezing, almost none of the kids (mine and other guests) could even swim in it. And I booked this hotel for the pool. The hot tub was luke warm at best and when a guest complained, the staff member said it was at 96°F, it was not and they just walked off(it was more like 75°F) Other guests had issues with not getting hot water in there showers. Hopefully that issues gets resolved. But it was clean and for the most part staff were friendly. I'd go back if i needed a quick place to sleep for a night, but definitely not for a vacation. Ended up leaving early.
10 nachten verbleven in februari 2024
Reactie van General Manager op 27 feb 2024
Dear Lillian,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager