Voorkant accommodatie - avond/nacht

Beoordelingen van Hotel Arista

4.5 out of 5
Hotel Arista
2139 City Gate Ln, Naperville, IL

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 768 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 146 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 48 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 22 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 1002 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

amy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If you want to spoil yourself do the king suite. Less expensive than downtown Chicago for the quality!
1 nacht verbleven in mei 2024
Reactie van Omar M. op 21 mei 2024
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was to you during your stay as well.Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

10/10 – Uitstekend

alondra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Omar M. op 21 mei 2024
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

8/10 – Goed

Christopher

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very comfortable. Didnt like the price they tried to charge me for a small slice of cheesecake. Then they didnt remove it from my bill once i rejected it. Had to call. But the rest if the stay was great
2 nachten verbleven in mei 2024
Reactie van Omar M. op 19 mei 2024
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. My most sincere apologies for not being able to have the matter resolved right away. We will work harder to ensure your satisfaction upon your next visit.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

10/10 – Uitstekend

Martin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Omar M. op 17 mei 2024
Dear MartinOn behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

8/10 – Goed

TIM

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stay was good , staff, good, room good. Hidden ammenity charge of 7.95 a night to have access to amenities. Not the use of them, thats extra. Just the availability of the ammenity. Its not the amount. Its adding it on at the end. Im tired of hidden fees and BS charges. If you want more for the room tell me up front. I will not stay here again out of principle.
3 nachten verbleven in mei 2024
Reactie van Angel Quezada Front Office Manager op 8 mei 2024
Dear Tim,On behalf of all of the team members at Hotel Arista, I want to reach out to you regarding your feedback about not receiving exemplary service while staying with us. We strive for consistent excellence, so when finding out that your stay did not meet your expectations, I wanted to personally reach out and apologize for any confusion about the amenity fee, this is a standard fee that full-service properties charge. Our guest amenity fee covers Wi-Fi throughout the hotel, coffee, shuttle service, covered self-parking, digital daily newspaper, unlimited local calls, personal preference menu, use of Olympus Fitness Center, and priority reservation at all dining outlets and Arista Spa and Salon.

10/10 – Uitstekend

Jim

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely clean and relaxing
3 nachten verbleven in mei 2024
Reactie van Omar M. op 6 mei 2024
Dear Jim,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was to you during your stay as well.Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

10/10 – Uitstekend

Kristen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, modern, very comfortable beds, hotel bar and restaurant were delicious.
1 nacht verbleven in mei 2024
Reactie van Angel Quezada Front Office Manager op 5 mei 2024
Dear Kristen, On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

6/10 – Redelijk

Linda

Positief: Netheid, personeel en service
Gg
1 nacht verbleven in april 2024
Reactie van Saif Alzyoud Director of Front Office op 30 apr 2024
Dear Linda,On behalf of all of the team members at Hotel Arista, I want to thank you for filling out our guest survey. We are dedicated to consistent excellence and your feedback is instrumental in making that happen. It looks like we could have received a better score in several categories, so I was hoping you would share any additional feedback so that we can make some necessary improvements. I can also reach out via telephone if that is a preferred communication method.Your loyalty is key in making our hotel a success, so I do hope you will give us another opportunity to impress you. If I can be of any future service, please feel free to reach out to me. I wish you a great week, and thank you again for your feedback.

8/10 – Goed

Ralph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a really nice stay. we had the king size bed room. It’s a really nice hotel. The only reason I took one star off was because the bed was very firm and about knee-high and the pillows were also very hard. I don’t know if they have rooms that have softer beds, but for that reason, I would never stay there again.
1 nacht verbleven in april 2024
Reactie van Saif Alzyoud Director of Front Office op 26 apr 2024
Dear Ralph,Thank you for taking the time to share your experience at Hotel Arista. We're pleased to hear that you enjoyed your stay with us and found our hotel to be nice. However, we're sorry to hear that the bed and pillows didn't meet your expectations. We understand that everyone's comfort level is unique, and we do offer different bedding options. We apologize for any inconvenience this may have caused and hope to have the opportunity to welcome you back in the future to provide a more comfortable stay that meets all of your needs.Warm regards,

10/10 – Uitstekend

Angus, downers grove

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best hotel I’ve stayed at in a while!
3 nachten verbleven in april 2024
Reactie van Angel Quezada Front Office Manager op 24 apr 2024
Dear Angus,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 – Uitstekend

Kevin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This Hotel is top notch. In every way it is far above average. The staff is the best, service is unmatched . The rooms are great, tub is first rate, clean etc…this is the place to stay!
9 nachten verbleven in april 2024
Reactie van Angel Quezada Front Office Manager op 22 apr 2024
Dear Kevin,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

6/10 – Redelijk

Courtney

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Angel Quezada Front Office Manager op 22 apr 2024
Dear Courtney,On behalf of all of the team members at Hotel Arista, I want to thank you for filling out our guest survey. We are dedicated to consistent excellence and your feedback is instrumental in making that happen. It looks like we could have received a better score in several categories, so I was hoping you would share any additional feedback so that we can make some necessary improvements. I can also reach out via telephone if that is a preferred communication method.Your loyalty is key in making our hotel a success, so I do hope you will give us another opportunity to impress you. If I can be of any future service, please feel free to reach out to me. I wish you a great week, and thank you again for your feedback.

10/10 – Uitstekend

Ramesh

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Omar M. op 10 mei 2024
Dear Ramesh,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

10/10 – Uitstekend

Ismael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really clean place. Friendly staff. The cafe had great coffee!
1 nacht verbleven in maart 2024
Reactie van Angel Quezada Front Office Manager op 5 apr 2024
Dear Ismael,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 – Uitstekend

George

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk staff was very friendly.
1 nacht verbleven in maart 2024
Reactie van Omar M. op 3 apr 2024
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was to you during your stay as well.Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

8/10 – Goed

Mia

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was really nice and the staff were really helpful.
1 nacht verbleven in maart 2024
Reactie van Angel Quezada Front Office Manager op 31 mrt 2024
Dear Mia,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 – Uitstekend

Tiffany

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great all around
1 nacht verbleven in maart 2024
Reactie van Saif Alzyoud, Director of Front Office op 28 mrt 2024
Dear Tiffany,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The rooms are very nice. Staff were very helpful.
1 nacht verbleven in maart 2024
Reactie van Omar M. op 26 mrt 2024
Mary on behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was to you during your stay as well.Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

8/10 – Goed

Jordan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall decor and its beauty. Rooms are spacious and well kept. Highly recommend this hotel.
1 nacht verbleven in maart 2024
Reactie van Omar M. op 24 mrt 2024
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

10/10 – Uitstekend

Christie

1 nacht verbleven in maart 2024
Reactie van Angel Quezada Front Office Manager op 13 apr 2024
Dear Christie,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 – Uitstekend

Germane, Chula Vista

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location close to the freeway with plenty of shopping and dinning close by. The suite was fabulous as was the hotel bar. Highly recommended.
3 nachten verbleven in maart 2024
Reactie van Angel Quezada Front Office Manager op 23 mrt 2024
Dear Germane,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

8/10 – Goed

shaunie

1 nacht verbleven in maart 2024
Reactie van Omar M. op 12 apr 2024
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

10/10 – Uitstekend

Donn

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Exceeded our expectations
1 nacht verbleven in maart 2024
Reactie van Angel Quezada Front Office Manager op 21 mrt 2024
Dear Donn,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 – Uitstekend

Joseph, London

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very well presentable staff and facilities decent. Great location too
4 nachten verbleven in maart 2024
Reactie van Angel Quezada Front Office Manager op 17 mrt 2024
Dear Joseph,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

6/10 – Redelijk

Carolyn

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
Pillows were awful. Like hard, lumpy towels stuffed into pillow cases. Expedia advertises free parking for silver status, but the hotel charges "amenity fees" that includes internet, gym access, and... parking. So, not really free parking, is it? I find that type of advertising duplicitous, and it's something as "little" as that which will keep me from staying here again. Unfortunate, since it's a five minute walk to my company office. Also, bathroom had prior guest's hair still around the bathtub, so, gross.
Reactie van Angel Quezada Front Office Manager op 17 mrt 2024
On behalf of all of the team members at Hotel Arista, I want to reach out to you regarding your feedback about not receiving exemplary service while staying with us. We strive for consistent excellence, so when finding out that your stay did not meet your expectations, I wanted to personally reach out and apologize, I have brought your feedback about our pillows to our management team here. Our amenity fee This is a standard fee that all full-service properties charge. Our guest amenity fee covers Wi-Fi throughout the hotel, coffee, shuttle service, covered self-parking, digital daily newspaper, unlimited local calls, personal preference menu, use of Olympus Fitness Center, and priority reservation at all dining outlets and Arista Spa and Salon.Your loyalty is key in making our hotel a success, Carolyn, so I do hope you will give us another opportunity to impress you. If I can be of any future service, please feel free to reach out to me.

6/10 – Redelijk

Josiah

Positief: Netheid
Negatief: Voorzieningen
2 nachten verbleven in maart 2024
Reactie van Omar M. op 3 apr 2024
On behalf of all of the team members at Hotel Arista, I want to thank you for filling out our guest survey. We are dedicated to consistent excellence and your feedback is instrumental in making that happen. It looks like we could have received a better score so I was hoping you would share any additional feedback so that we can make some necessary improvements. Your loyalty is key in making our hotel a success, so I do hope you will give us another opportunity to impress you. If I can be of any future service, please feel free to reach out to me. I wish you a great week, and thank you again for your feedback.Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

10/10 – Uitstekend

Liuska

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Arista Hotel is well located and very modern. I highly recommend if you are interested in staying in the area or just a stop as you are driving through the midwest.
1 nacht verbleven in maart 2024
Reactie van Angel Quezada Front Office Manager op 11 mrt 2024
Dear Liuska,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 – Uitstekend

Sheryl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Angel Quezada Front Office Manager op 11 mrt 2024
Dear Sheryl,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

8/10 – Goed

Nia

It was good
1 nacht verbleven in maart 2024
Reactie van Angel Quezada Front Office Manager op 11 mrt 2024
Dear Nia,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 – Uitstekend

Dr Robb

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, quiet
1 nacht verbleven in maart 2024
Reactie van Angel Quezada Front Office Manager op 9 mrt 2024
Dear Robb,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 – Uitstekend

jarrod, shorewood

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Angel Quezada Front Office Manager op 9 mrt 2024
Dear Jarrod,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

8/10 – Goed

Tara

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
You should have a microwave in the lobby if there’s not one provided in the room.
1 nacht verbleven in februari 2024
Reactie van Omar M. op 6 mrt 2024
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer.Microwaves although not available in rooms may be available upon request, please feel free to reach out to us any time with any questions or concerns in regard to your stay so that we may accommodate accordingly. Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager

10/10 – Uitstekend

caitlyn

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was amazing very nice and accommodating.
Reactie van Omar M. op 6 mrt 2024
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was to you during your stay as well.Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager

10/10 – Uitstekend

Abbas

1 nacht verbleven in maart 2024
Reactie van Omar M. op 24 mrt 2024
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

10/10 – Uitstekend

Gemma

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean hotel! Friendly staff. Great coffee! I was pleasantly surprised!
1 nacht verbleven in maart 2024
Reactie van Omar M. op 4 mrt 2024
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager

10/10 – Uitstekend

Tennille, River Forest

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2nd time visiting and I enjoyed the stay again very much
2 nachten verbleven in januari 2024
Reactie van Omar M. op 28 feb 2024
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. We always appreciate a returning guest. Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager

10/10 – Uitstekend

nora

1 nacht verbleven in februari 2024
Reactie van Angel Quezada Front Office Manager op 21 mrt 2024
Dear Nora,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 – Uitstekend

Shawn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and very nice.
1 nacht verbleven in februari 2024
Reactie van Omar M. op 28 feb 2024
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was and how content you were with our cleanliness. Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager

8/10 – Goed

Walter

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was amazing. Very kind and courteous. Extremely clean. Have resaurants nearby if you dont want to leave the area.
2 nachten verbleven in februari 2024
Reactie van Omar M. op 28 feb 2024
On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our effort toward making each guest experience one that is worth experiencing again. I will be happy to let our team know how great their service was to you during your stay as well and the mention of convenience of our restaurants to our team. Your loyalty is a key element toward making our hotel a success, so I do hope you continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again. Sincerely,Omar MedinaAssistant Front Office Manager Hotel Arista

10/10 – Uitstekend

Jonbenet

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was amazing, The property was beautiful and clean. I will definitely stay here again.
1 nacht verbleven in februari 2024
Reactie van Angel Quezada Front Office Manager op 24 feb 2024
Dear Jonbenet,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 – Uitstekend

Chastity

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bed could be a little softer but overall an excellent stay. Will stay again.
3 nachten verbleven in februari 2024
Reactie van Angel Quezada Front Office Manager op 23 feb 2024
Dear Chastity,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. My most sincere apologies for your lack of comfort with our beds. We have mattress toppers available here which can be placed on the mattress to make them softer. We have updated your profile with your room preference, and we will work harder to ensure your room satisfaction upon your next visit.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 – Uitstekend

Manisha

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Angel Quezada Front Office Manager op 23 feb 2024
Dear Manisha,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 – Uitstekend

Tanya

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Angel Quezada Front Office Manager op 23 feb 2024
Dear Tanya,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 – Uitstekend

Royacr

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The deluxe suite was absolutely incredible. Everything about the room was amazing and could not have picked a better place to stay. Worth every dollar!
1 nacht verbleven in februari 2024
Reactie van Angel Quezada Front Office Manager op 23 feb 2024
Dear, Royacr,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 – Uitstekend

Jaylene

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Angel Quezada Front Office Manager op 21 mrt 2024
Dear Jaylene,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 – Uitstekend

Uday

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Angel Quezada Front Office Manager op 21 mrt 2024
Dear Uday,On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

6/10 – Redelijk

Daniel

Reisde met partner
Positief: Netheid, personeel en service
Everything was great except the bathtub did not work
1 nacht verbleven in februari 2024
Reactie van Angel Quezada Front Office Manager op 12 feb 2024
Dear Daniel,We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Hotel Arista, we apologize for the concerns you have about your experience at this hotel. I have addressed the tub not working properly with our engineering team here and I am truly sorry for any inconvenience we caused for you. As a gesture of goodwill, I would like to invite you back to Hotel Arista with a complimentary upgrade to any of our suites. When you are ready to make another reservation, please contact the hotel directly to ensure we take special care of your needs and that an upgrade to our suite accommodation is given to you. I assure you we are working diligently to ensure a similar situation does not occur again in the future.We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.

6/10 – Redelijk

Shelley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Sadly Disappointed
The room overall was very nice & clean. I've never stayed any where including my own bed that there is no flat sheet. I have to have a flat sheet because i constantly get hot flakes throughout the night and kick my duvet/ blanket off but need to have something to cover with like a flat sheet. The pillows weren't supportive and very uncomfortable. I had to sleep on the couch with a robe to cover me, which was much better than the terrible mattress. It says the mattress is a pillow to but this was no pillow top mattress. The mattress was extremely firm which made it painful for me to sleep on. Trying to figure out how to watch the TV was a little frustrating because if a station didn't come in it went to a icon screen to choose from. Why can't you just flip through the stations easily? I think you should consider soundproofing the water closet. It isn't something anyone needs to hear their significant other doing.
1 nacht verbleven in februari 2024
Reactie van Angel Quezada Front Office Manager op 12 feb 2024
Dear Shelley, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Hotel Arista, we apologize for the concerns you had about your experience at this hotel. We will be working diligently to correct these issues and I am grateful you brought them to our attention. I have put notes in your profile, allowing us to make your next stay more to your liking. As a gesture of goodwill, I would like to invite you back to Hotel Arista with a complimentary upgrade to any of our suites. When you are ready to make another reservation, please contact the hotel directly to ensure we take special care of your needs and that an upgrade to our suite accommodation is given to you. Please note, that we have also added notes of this to your profile with us. Please accept our apology and we hope to see you again when your travels bring you back to the area. If you would like to discuss your experience further, please don't hesitate to contact me directly at the phone number listed below.

8/10 – Goed

Robert

2 nachten verbleven in februari 2024
Reactie van Angel Quezada Front Office Manager op 21 mrt 2024
Dear Robert, On behalf of all the team members at Hotel Arista, I want to thank you for your outstanding feedback during your recent stay with us. We strive for consistent excellence, so we certainly appreciate any feedback that our guests may offer. This helps us immensely as we continue our efforts toward making each guest experience one that is worth experiencing again.Your loyalty is a key element toward making our hotel a success, so I do hope you will continue to make Hotel Arista your destination property while in our great city. If I can be of any future service, please feel free to reach out to me. I wish you a great week and thank you again.

10/10 – Uitstekend

Jamie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Angel Quezada Front Office Manager op 5 feb 2024
Dear Jamie,We appreciate you taking the time to complete a survey regarding your recent stay with us. I am thrilled to see that you enjoyed your time at the hotel.On behalf of our entire staff here at the Hotel Arista, we thank you for your business and we hope to see you again when your travels bring you back to the area!