Een strijkplank/strijkijzer, gratis babybedden, gratis wifi, beddengoed

Beoordelingen van Days Inn by Wyndham Calumet Park

2 out of 5
Days Inn by Wyndham Calumet Park
12800 South Ashland, Calumet Park, IL

Beoordelingen

5,4
Gastenscore: 10 - Uitstekend. 77 van 584 beoordelingen" "
Gastenscore: 8 - Goed. 110 van 584 beoordelingen" "
Gastenscore: 6 - Redelijk. 115 van 584 beoordelingen" "
Gastenscore: 4 - Matig. 103 van 584 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 179 van 584 beoordelingen" "

5,6/10

Netheid

6,0/10

Personeel en service

5,0/10

Voorzieningen

5,2/10

Staat van de accommodatie en faciliteiten

5,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

ced

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved everything about this hotel great customer service and very clean hotel overall one of my favorite.
1 nacht verbleven in april 2024
Reactie van Manager op 12 apr 2024
Hello ced,We are delighted to hear that you thoroughly enjoyed your stay with us! Providing exceptional customer service and maintaining high cleanliness standards are our top priorities. We are glad to hear that we have met your expectations and look forward to welcoming you back on your next visit.

8/10 – Goed

Sadie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was quiet
1 nacht verbleven in maart 2024
Reactie van Manager op 7 apr 2024
Hello Sadie,We appreciate your feedback on the peaceful atmosphere during your stay. We aim to provide a relaxing environment for all guests. If you seek further assistance or have any concerns, please feel free to contact our management team.

2/10 – Ontzettend slecht

Julia

Zakenreiziger, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was by far the worst hotel I ever stayed in it was very dirty old fashioned out dated no lights above the bed just old holes where it used to be lamps we had a lamp in there with no light bulb in it moved the bed because I dropped something it was hella trash behind the bed omg I can go on and on them pictures they have up on the site must be when they first opened they catfished the hell out of me only one ice machine in the whole building and it’s on the 5th floor and it’s 6 floors after going on 3 floors to look for ice I gave up called the front desk and then I was told it was on the 5th floor just ran down dusty and old don’t ever go here run because I definitely did smh I wouldn’t bring a hoe here to trick off ugh
1 nacht verbleven in maart 2024
Reactie van Manager op 27 mrt 2024
Hello Julia, We regret to hear about your experience and appreciate your feedback. We will share your comments with our team for improvement purposes. We strive to ensure all our guests have a comfortable stay and will address the issues you mentioned. Thank you for bringing this to our attention.

2/10 – Ontzettend slecht

Kristyn

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They did not have breakfast or coffee. Every drawer had dirt. The bathroom floor was sticky
1 nacht verbleven in maart 2024
Reactie van Manager op 27 mrt 2024
Hello Kristyn, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us for improvement. We recommend reaching out to our management team directly to discuss your concerns further. Thank you for sharing your experience with us.

6/10 – Redelijk

Johnathon

Reisde met partner
Great
2 nachten verbleven in maart 2024
Reactie van Manager op 27 mrt 2024
Hello Johnathon, We appreciate your feedback and are delighted to hear you had a positive experience with us. Your satisfaction is our top priority, and we hope to welcome you back in the future.

2/10 – Ontzettend slecht

Wilbur

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Manager op 22 mrt 2024
Hello Wilbur,We're sorry to hear you didn't fully enjoy your stay. Feel free to contact us directly to share any specific concerns you may have so we can address them promptly. We value your input and hope to welcome you back for an improved experience.

10/10 – Uitstekend

Natasha

1 nacht verbleven in maart 2024
Reactie van Manager op 22 mrt 2024
Hello Natasha,We are thrilled to hear that you had a wonderful experience during your stay with us! We hope to welcome you back soon for another exceptional stay.

2/10 – Ontzettend slecht

Shannon

Zakenreiziger, Reisde met familie
Negatief: Netheid
They lie and say they have breakfand and they don't.That's my whole reason of Coming here
1 nacht verbleven in maart 2024
Reactie van Manager op 18 mrt 2024
Hello Shannon, We apologize for any confusion regarding our breakfast offerings. We recommend contacting our management team directly to address your concerns and seek further clarification on our amenities. Thank you for sharing your feedback with us.

2/10 – Ontzettend slecht

Dewayne

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dirty, paint peeling off walls in shower. Towel were all stained. Pollow cases were not clean.smelled like smoke and i had a non smoking room. Guy at front desk wasnt nice at all.
2 nachten verbleven in maart 2024
Reactie van Manager op 9 mrt 2024
Hello Dewayne,We appreciate you sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. Your comments will be shared with the relevant departments for review and improvement purposes. Thank you for bringing these issues to our attention.

10/10 – Uitstekend

Randy

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pretty good stay overall
3 nachten verbleven in februari 2024
Reactie van Manager op 6 mrt 2024
Hello Randy,We are delighted to hear that you had a good overall stay with us. If you have any further feedback or suggestions, we would love to hear from you. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

2/10 – Ontzettend slecht

Mose

1 nacht verbleven in februari 2024
Reactie van Manager op 22 mrt 2024
Hello Mose, We are sorry to hear that your experience did not meet your expectations. We value your feedback and would like to address any concerns you may have, please reach out to us directly.

2/10 – Ontzettend slecht

Dashauna

Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were disguising
2 nachten verbleven in februari 2024
Reactie van Manager op 27 feb 2024
Hello Dashauna, We appreciate you sharing your experience and will forward your feedback to the relevant department for further review. Thank you for bringing this to our attention.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff is cool minds their business...
1 nacht verbleven in februari 2024
Reactie van Manager op 23 feb 2024
Hello David,Thank you for sharing your feedback with us. We appreciate your kind words about our staff. Should you have any further comments or concerns, please don't hesitate to reach out to our management team.

6/10 – Redelijk

David

1 nacht verbleven in februari 2024
Reactie van Manager op 22 feb 2024
Hello David,We're glad to hear you chose our hotel for your stay. If you have any suggestions to help us improve, please reach out to us directly. We hope to welcome you back soon!

8/10 – Goed

Audrey

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Manager op 9 feb 2024
Hello Audrey,Thank you for choosing our hotel for your stay. We appreciate your positive rating and value your feedback. Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Randy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall great stay
2 nachten verbleven in januari 2024
Reactie van Manager op 2 feb 2024
Hello Randy,Thank you for choosing to stay with us! We're thrilled to hear that you had a wonderful experience during your time at our hotel. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We appreciate your feedback and hope to welcome you back again in the future.

10/10 – Uitstekend

Randy

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall great stay
1 nacht verbleven in januari 2024
Reactie van Manager op 1 feb 2024
Hello Randy,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you had a great time with us. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out to our management team. We hope to welcome you back in the future for another enjoyable stay.

10/10 – Uitstekend

Randy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Affordable price pleasant stay
1 nacht verbleven in januari 2024
Reactie van Manager op 25 jan 2024
Hello Randy,Thank you for choosing our hotel for your stay. We're glad to hear that you found our prices affordable. We strive to provide a pleasant stay for all our guests. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We appreciate your feedback!

10/10 – Uitstekend

Valerie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bday Getaway
Quick staycation. Got the suite and enjoyed my stay. Wish checkout was at noon instead of 11.
1 nacht verbleven in januari 2024
Reactie van Manager op 25 jan 2024
Hello Valerie,Thank you for choosing to stay with us for your staycation. We're delighted to hear that you enjoyed your time in our suite. We appreciate your feedback regarding the checkout time, and we'll take it into consideration for future improvements. We hope to welcome you back again for another enjoyable stay.

10/10 – Uitstekend

Russell

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Manager op 20 jan 2024
Hello Russell,We are thrilled to hear that you had a wonderful experience during your stay at our hotel! We truly appreciate your positive rating and your decision to choose our hotel. Should you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back again soon for another exceptional stay.

8/10 – Goed

Akeem

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Manager op 17 jan 2024
Hello Akeem,We appreciate you choosing our hotel for your stay. If you have any further comments or feedback, please don't hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.

8/10 – Goed

Billie

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
1 nacht verbleven in december 2023
Reactie van Manager op 14 jan 2024
Hello Billie,We're glad to hear that you had a positive experience with us during your stay at our hotel. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and hope to welcome you back in the future.

4/10 – Matig

Minnie

Reisde met familie
Negatief: Voorzieningen
I didn’t like the stained towels a cockroach was sent in bathroom and y room wasn’t cleaned my whole stay
2 nachten verbleven in januari 2024
Reactie van Manager op 10 jan 2024
Hello Minnie, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

6/10 – Redelijk

christopher

Zakenreiziger
Positief: Personeel en service
1 nacht verbleven in december 2023
Reactie van Manager op 8 jan 2024
Hello christopher, We appreciate you choosing our hotel for your stay and taking the time to leave a rating. If you have any feedback or concerns about your experience, please reach out to us directly so we can address them. We value your input and hope to have the opportunity to exceed your expectations in the future.

6/10 – Redelijk

lenetter

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
2 nachten verbleven in december 2023
Reactie van Manager op 8 jan 2024
Hello lenetter, Thank you for choosing our hotel for your stay. We appreciate your rating and would love to hear about your experience in more detail. Please feel free to reach out to us directly so we can address any concerns you may have had. We value your feedback and hope to have the opportunity to welcome you back in the future.

4/10 – Matig

Hannah

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The sheets were dirty and housekeeping refused to change them, we were only given 4 pillows for 3 people, and the bath towels were never replaced they just folded the used ones and put them back on the rack.
3 nachten verbleven in december 2023
Reactie van Manager op 1 feb 2024
Hello Hannah, Thank you for sharing your experience with us. We regret any inconvenience you may have encountered during your stay. We appreciate your feedback and will address your concerns with the respective departments for review and improvement. We strive to provide a satisfactory experience for all our guests and will take necessary steps to ensure the issues you've mentioned are rectified.

6/10 – Redelijk

Kendra

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I usually don’t have any issues with this property been staying here for years. Since different management property seems to have gone down. The loud marijuana smell throughout all floors is terrible and not a good look for out of town visitors
Reactie van Manager op 9 feb 2024
Hello Kendra, We appreciate your loyalty as a long-time guest. We apologize for any inconvenience caused by the smell. We strive to provide a comfortable environment for all guests and our team is working diligently to address this matter. Your feedback is valuable to us and we hope to welcome you again soon for an improved experience.

2/10 – Ontzettend slecht

Brandi

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I Do not recommend
I was uneasy the entire night around 3am til 6am it sounded like someone was getting beat to death. Screaming and loud cursing w not on for hours
1 nacht verbleven in december 2023
Reactie van Manager op 23 dec 2023
Hello Brandi,We apologize for any inconvenience you may have experienced during your stay. Our team is dedicated to ensuring a comfortable and peaceful environment for all guests. We encourage you to reach out to the hotel management directly to discuss your concerns further and provide any additional details that may assist with our investigation.

2/10 – Ontzettend slecht

Shawn

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
TRASHY
This hotel, if it's what you call a hotel, was horrible from the start. The clerk tried to overcharge from my reservation. They didn't have breakfast as it says and the fridge had mold. Just disgusting. Will NEVER stay in a Days Inn again and very ASHAMED of Wyndham.
2 nachten verbleven in december 2023
Reactie van Manager op 15 dec 2023
Hello Shawn, We apologize for any inconvenience you experienced during your stay. Our team strives to provide excellent service and accurate billing. We apologize if there was any confusion regarding your reservation. We also apologize for any issues you encountered with the amenities and cleanliness of your room. We appreciate your feedback and will use it to improve our services moving forward. Thank you for bringing this to our attention.

2/10 – Ontzettend slecht

Tara

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Caution Do Not Book this place
Clerk for check in was hard to understand. Basically checked in and paid. Than saw a lot of issues. Sketchy people hanging around. Lots of loud noises and nasty areas. So checked back out within ten to fifteen minutes. So did not and could not receive refund.
1 nacht verbleven in december 2023
Reactie van Manager op 6 dec 2023
Hello Tara, We apologize for any inconvenience you experienced during your recent stay. Our team strives to provide excellent service to all guests. If there were any issues during your check-in, we appreciate your feedback and will address this with our staff. We understand your concerns about the environment and noise levels and will continue to monitor and maintain a safe and comfortable atmosphere for our guests. For any further assistance, please contact our management directly.

8/10 – Goed

Mario

Reisde met partner
Lovely
1 nacht verbleven in november 2023
Reactie van Manager op 30 nov 2023
Hello Mario,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel lovely during your stay. We strive to provide a pleasant experience for all of our guests and we appreciate your kind words. We hope to have the opportunity to welcome you back in the future.

8/10 – Goed

C

1 nacht verbleven in november 2023
Reactie van Manager op 1 dec 2023
Hello C,Thank you for choosing our hotel for your stay. We appreciate your rating and are glad to hear that you had a positive experience. If there’s anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Amelia

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My stay is normally great here , unfortunately this time I seen a little roach, which made me uncomfortable. They probably need to exterminate more especially when you have so many different people renting rooms
2 nachten verbleven in november 2023
Reactie van Manager op 30 nov 2023
Hello Amelia, Thank you for your feedback. We apologize for any inconvenience you experienced. We strive to maintain the highest standards of cleanliness and have regular pest control procedures in place. We appreciate your suggestion and will address it with the management team to ensure the comfort of all our guests.

6/10 – Redelijk

Vivian

3 nachten verbleven in november 2023
Reactie van Manager op 30 nov 2023
Hello Vivian,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests’ expectations. We hope you will give us a chance to redeem ourselves in the future.

10/10 – Uitstekend

Gemika

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place
1 nacht verbleven in november 2023
Reactie van Manager op 30 nov 2023
Hello Gemika,Thank you for your kind feedback! We aim to provide a great experience for all our guests and we're glad to know that we succeeded with you. We hope to welcome you back again in the future for another fantastic stay.

4/10 – Matig

Anne

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
.
1 nacht verbleven in november 2023
Reactie van Manager op 26 nov 2023
Hello Anne,Thank you for taking the time to share your feedback with us. We apologize for any inconveniences you may have experienced during your stay. We strive to provide a pleasant and comfortable experience for all our guests and we regret that we fell short of meeting your expectations. Your feedback is valuable to us and we will share it with our team to ensure that we continue to improve our services.

6/10 – Redelijk

Saleh

Zakenreiziger
Positief: Personeel en service
It’s not the best but it’s OK for quick days of quick visit. The price was so good.
2 nachten verbleven in november 2023
Reactie van Manager op 24 nov 2023
Hello Saleh,Thank you for choosing our hotel for your quick visit. We appreciate your feedback about the price and are glad it was satisfactory for you. We hope to welcome you back in the future for an even better experience.

10/10 – Uitstekend

Gemika

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Manager op 21 nov 2023
Hello Gemika,Thank you for taking the time to share your experience with us. We appreciate your positive feedback and are delighted to hear that you had such an exceptional stay at our hotel. We strive to provide the best service and accommodations for our guests, and we are thrilled that we met your expectations. We look forward to welcoming you back in the future for another outstanding visit.

10/10 – Uitstekend

Amelia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s very convenient for me I say every time I visit
2 nachten verbleven in november 2023
Reactie van Manager op 18 nov 2023
Hello Amelia,our hotel. We greatly appreciate your regular patronage and the trust you have placed in us. If you have any specific feedback or suggestions to further enhance your future stays, please do not hesitate to reach out to our management team. We value your feedback and will continue to work hard to provide you with a seamless and enjoyable experience. Thank you for your continued support, and we look forward to your next visit.

10/10 – Uitstekend

Edwyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything
1 nacht verbleven in november 2023
Reactie van Manager op 14 nov 2023
Hello Edwyn,Thank you for the review. We are pleased everything went great for you during your visit. Thank you again for choosing to be a guest with us. We look forward to your next stay.

10/10 – Uitstekend

Amelia

Very convenient for me
2 nachten verbleven in november 2023
Reactie van Manager op 9 nov 2023
Hello Amelia,Thank you for choosing our hotel for your recent stay. We are delighted to hear that our location was convenient for you. We value your feedback and hope to have the opportunity to welcome you back in the future.

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Manager op 9 nov 2023
Hello David,Thank you for staying with us! We appreciate your feedback and we apologize for any inconvenience you may have experienced during your stay. Guest satisfaction is our priority, and we value your input. We'll take your comments into consideration to continuously improve our services. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

2/10 – Ontzettend slecht

La'Tesha

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was so nasty. Housekeeping half way cleaned the room. Open bottles of beer was still in the fridge. Room smelled like smoke. Room door didn’t lock. Lobby was dirty. Staff was rude. Security was nice. Do not recommend!!!!!
2 nachten verbleven in oktober 2023
Reactie van Manager op 25 okt 2023
Hello La'Tesha, We apologize for the unpleasant experience you had during your stay. We have taken note of your concerns and will address them with our housekeeping team to ensure this does not happen again. Thank you for bringing this to our attention.

2/10 – Ontzettend slecht

Chitra

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The water accumulates in the tub and would not drain out even after 24 hours. Horrible stay.
2 nachten verbleven in oktober 2023
Reactie van Manager op 25 okt 2023
Hello Chitra, We apologize for the inconvenience you experienced with the tub's drainage. Our maintenance team will address this issue promptly. Thank you for bringing it to our attention.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It Was Great
1 nacht verbleven in oktober 2023
Reactie van Manager op 25 okt 2023
Dear Guest,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

2/10 – Ontzettend slecht

Keith

1 nacht verbleven in oktober 2023
Reactie van Manager op 11 nov 2023
Hello Keith,Thank you for bringing your concerns to our attention. We apologize if your experience fell short of your expectations. We always strive to provide the best service possible. Your feedback is valuable to us and will be shared with our team for improvement. We hope to have the opportunity to better serve you in the future.

2/10 – Ontzettend slecht

VINEET

Negatief: Netheid, personeel en service
1 nacht verbleven in oktober 2023
Reactie van Manager op 21 okt 2023
Hello VINEET, We apologize for any inconvenience you may have experienced during your stay. Please provide us with more details so we can address your concerns. Thank you.

2/10 – Ontzettend slecht

andrew

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Manager op 20 okt 2023
Hello andrew, We apologize for any inconvenience you may have experienced during your stay with us. Please provide more details so we can address your concerns and make it right.

8/10 – Goed

Allen

Positief: Personeel en service
Generally, a good stay. Elevator floors need to be swept and mopped. Otherwise, a quiet and comfortable stay.
3 nachten verbleven in oktober 2023
Reactie van Manager op 11 okt 2023
Hello Allen,Thank you for taking the time to share. We appreciate your feedback regarding our elevator. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

2/10 – Ontzettend slecht

David

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nothing.
1 nacht verbleven in oktober 2023
Reactie van Manager op 11 okt 2023
Hello David,We can't thank you enough for sharing your feedback with regards to our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.