Luxe beddengoed, donzen dekbedden, een kluis op de kamer, een bureau

Beoordelingen van Hyatt Place Chicago/Lombard/Oak Brook

3 out of 5
Hyatt Place Chicago/Lombard/Oak Brook
2340 South Fountain Square Drive, Lombard, IL

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 492 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 241 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 121 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 77 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 69 van 1000 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

7,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Ahmed

Never stayed there. Accidentally put the wrong date by 1 day and I was allowed to switch it. Paid for nothing. No one was helpful keep in mind within 5 min I reached out - the property wasn’t helpful and neither was Expedia so will not be using either moving forward -
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 30 apr 2024
Dear Ahmed,We're truly sorry to hear about your frustrating experience. Please accept our sincerest apologies for the inconvenience caused by the booking error and the lack of assistance from both the property and Expedia. Your feedback is concerning, and we will address it internally to ensure better service in the future. We understand your decision, but we hope you'll consider giving us another chance to provide a better experience in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

Rebecca

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very comfortable and well kept property. Beds were very comfortable. Pleasant and helpful staff at front desk. Great breakfast buffet with lots of variety. One elevator wasn't working which was kind of a hassle. Pool was nice but no hot tub.
1 nacht verbleven in april 2024
Reactie van Abe, General Manager op 26 apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

6/10 – Redelijk

sabrina

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn't like that the rooms were very small, but they were clean. Around 10pm Saturday the fire alarm went off. We had to leave the building with no communication/explanation from the staff. I was expecting someone to say something at check out, at least apologize for the inconvenience, nothing, very unprofessional.
2 nachten verbleven in april 2024
Reactie van Abe, General Manager op 23 apr 2024
Thank you for your time to share the feedback regarding your stay with us. We will look into Hyatt Place Chicago/Lombard/Oak Brook and deeply sorry if it affected your stay. I did apologize to all and had to take all the safety measures to protect our guest from any possible risk. Please accept my apology again. We hope to welcome you back again in the near future.

10/10 – Uitstekend

Terry, SLC

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was great, clean and easy to get to. The staff was amazing! So kind and helpful. I will definitely stay here again.
2 nachten verbleven in april 2024
Reactie van Abe, General Manager op 21 apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

6/10 – Redelijk

Takariyah

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very nosy because a really bad situation happened and they banged on my door and disturbed me and my friends .
2 nachten verbleven in april 2024
Reactie van Hotel Manager op 8 apr 2024
Dear Takariyah,We apologize for the disturbance you experienced during your stay. Your comfort and peace of mind are important to us, and we regret any inconvenience caused by the noise from the situation. We'll review our procedures to ensure that disturbances are minimized in the future. Your feedback is valuable, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more pleasant stay in the future.Sincerely, Hotel Manager

2/10 – Ontzettend slecht

Jessica

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 9 apr 2024
Dear Jessica,Thank you for selecting our property for your stay. We're sorry to learn that your experience fell short of your expectations, and we're eager to understand the specific details that led to this. Your feedback is vital in our continuous efforts to enhance our services, and we genuinely value your insights. We assure you that your comments will guide us in taking the necessary steps to prevent such occurrences in the future. We hope you'll consider giving us another chance to provide you with a more positive and satisfactory stay. Your understanding is greatly appreciated.Sincerely, Hotel Manager

8/10 – Goed

nicole

Reisde met familie
Positief: Netheid, voorzieningen
Very clean and free breakfast had more options then other hotels. Only one working elevator is a Negative. Staff could be more friendly and should have their own elevator to service floors.
3 nachten verbleven in maart 2024
Reactie van Abe, General Manager op 2 apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

4/10 – Matig

Fred

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
One of the elevators was broke making the wait times long for guests. Breakfast was not organized well. Line to get any food was really long (out to lobby) because people were waiting to make waffles but blocking all other food as well. Bathrooms were really tiny. You had to either get in the tub or stand next to the toilet to shut the door while in the bathroom.
4 nachten verbleven in maart 2024
Reactie van Hotel Manager op 1 apr 2024
Dear Fred,We apologize for the inconveniences you experienced during your stay. Your feedback regarding the broken elevator, breakfast organization, and bathroom size is concerning, and we take it seriously. Rest assured, we will address these issues promptly with our team to ensure improvements are made. We appreciate your candid feedback and hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Tim

3 nachten verbleven in maart 2024
Reactie van Abe, General Manager op 21 apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

8/10 – Goed

Anabelle

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very nice.
2 nachten verbleven in maart 2024
Reactie van Abe, General Manager op 31 mrt 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

SHELEIA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Abe, General Manager op 31 mrt 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

2/10 – Ontzettend slecht

Empress

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
One of the two elevators was out of service for the entire stay. The whole building had to use ONE working elevator.
2 nachten verbleven in maart 2024
Reactie van Hotel Manager op 25 mrt 2024
Dear Empress,We sincerely apologize for the inconvenience caused by the out-of-service elevator during your stay. Your feedback is essential to us, and we understand the frustration of having limited access to elevators. We assure you that our team is working diligently to resolve this issue promptly. We appreciate your patience and understanding and hope to have the opportunity to provide you with a much smoother experience during your next visit. If you have any further concerns or need assistance, please don't hesitate to contact us directly.Sincerely, Hotel Manager

2/10 – Ontzettend slecht

Melina

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel stinks like marijuana, I stayed there and it was the worse night I ever spend in a hotel, guests where fighting and yielding each other’s all night, I contact the front desk a couple times they didn’t do anything until 4am they decided to call 911, but they’re still fights all over the hallways, people started fighting right outside of my room, it was unsafe, scared, I can’t describe how bad it was. Kids where sleeping in the lobby. It was dirty, and none did anything to take care or solve the situation.
Reactie van Hotel Manager op 25 mrt 2024
Dear Melina,We're deeply sorry to hear about your terrible experience during your stay. Your safety and comfort are our top priorities, and it's unacceptable that you encountered such disturbances and felt unsafe. We sincerely apologize for the noise disruptions and the lack of timely action from our team. Rest assured, we take these matters seriously, and we will investigate this incident thoroughly to ensure appropriate measures are taken to prevent similar occurrences in the future. Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention. We understand the seriousness of the situation and assure you that we will address it promptly. We hope to have the opportunity to regain your trust and provide you with a much-improved experience in the future. If you have any further concerns or need assistance, please don't hesitate to contact us directly.Sincerely, Hotel Manager

10/10 – Uitstekend

Angela

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel had 1 elevator working but other then that it was great
1 nacht verbleven in maart 2024
Reactie van Abe, General Manager op 24 mrt 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

6/10 – Redelijk

Russell

Zakenreiziger
Positief: Personeel en service
Property needs updating and does not have a shuttle as advertised
5 nachten verbleven in maart 2024
Reactie van Abe, General Manager op 17 mrt 2024
Thank you for your time to share the feedback regarding your stay with us. We will look into Hyatt Place Chicago/Lombard/Oak Brook and deeply sorry if it affected your stay. We hope to welcome you back again in the near future.

10/10 – Uitstekend

Elena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super family friendly!
2 nachten verbleven in februari 2024
Reactie van Hotel Manager op 13 mrt 2024
Dear Elena,Hello! We're thrilled to hear that you found our hotel super family-friendly! Creating a welcoming environment for families is important to us, and we're delighted that you and your loved ones had a great experience. Thank you for your kind words, and we look forward to hosting your family again in the future!Sincerely, Hotel Manager

10/10 – Uitstekend

FALLON

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Hotel Manager op 5 mrt 2024
Dear FALLON,We appreciate your time and efforts in sharing your experience with us. Your feedback helps us to continue striving to deliver an exceptional experience to each of our guests in all areas of our hotel. Thank you again for taking the time to share your perfect rating! We look forward to hosting you again soon.Sincerely, Hotel Manager

6/10 – Redelijk

Jessica

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Hotel Manager op 5 mrt 2024
Dear Jessica,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

4/10 – Matig

Christine

Reisde met een groep
Negatief: Netheid
The room itself was fine. There however was noise in the hallway throughout the late evening early morning hours. The hotel did nothing about children running around the lobby and elevators from the pool, getting water All over the floors and elevators. The morning male staff at the front desk was rude to myself and to other guests as well. The pool was very cold as well. The breafast dining area was dirty.
1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 27 feb 2024
Dear Christine,We sincerely apologize for the shortcomings you experienced during your stay. Your feedback is concerning, and we take it seriously. We will address the issues mentioned to ensure improvements in our facilities and services. We strive to provide a comfortable and enjoyable stay for all our guests, and we regret that we fell short of your expectations. We appreciate your valuable feedback and hope to have the opportunity to welcome you back for a more pleasant experience in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Marta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Abe, General Manager op 27 feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

Fizza

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was great, very clean, and great location
4 nachten verbleven in februari 2024
Reactie van Abe, General Manager op 17 feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 – Goed

Contessa

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very helpful and kind. This location was great for my stay. The only thing I wish was a bit different was a selection of breakfast. When you stay for a week the options become a bit repetitive.
6 nachten verbleven in februari 2024
Reactie van Hotel Manager op 16 feb 2024
Dear Contessa,Thank you for your kind words about our staff and location! We're delighted to hear that you had a positive experience during your stay. Your feedback regarding the breakfast options is valuable, and we appreciate your input. We'll take this into consideration to enhance our offerings for guests staying longer periods. We hope to welcome you back again soon for another great stay!Sincerely, Hotel Manager

10/10 – Uitstekend

Jose

1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 22 mrt 2024
Dear Jose,Thank you for the perfect rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

8/10 – Goed

Kevin

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was decent but the staff were amazing.
Reactie van Abe, General Manager op 8 feb 2024
Thank you so much for the review! We are happy to see that you enjoyed your stay with us here at the Hyatt Place Chicago/Lombard/Oak Brook. We hope to see you again.

10/10 – Uitstekend

Renae

2 nachten verbleven in februari 2024
Reactie van Hotel Manager op 7 feb 2024
Dear Renae,Thank you so much for the perfect rating! We're thrilled that you had an excellent experience during your stay with us. Providing top-notch service and ensuring guest satisfaction are our main goals, and we're delighted that we achieved this during your visit. We look forward to hosting you again soon!Sincerely, Hotel Manager

10/10 – Uitstekend

Travaris

3 nachten verbleven in februari 2024
Reactie van Hotel Manager op 22 mrt 2024
Dear Travaris,We're thrilled to receive your 5 out of 5 rating! Your satisfaction is our utmost priority, and we're delighted that you had such a positive experience. Thank you for choosing our hotel, and we eagerly await the opportunity to welcome you back for another exceptional stay in the future. Safe travels!Sincerely, Hotel Manager

8/10 – Goed

Luz

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Abe, General Manager op 26 jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 – Uitstekend

Oswaldo

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in januari 2024
Reactie van Abe, General Manager op 26 jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 – Uitstekend

Oswaldo

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Abe, General Manager op 26 jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 – Uitstekend

Joslyn

1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 5 feb 2024
Dear Joslyn,Thank you for your perfect rating! We're delighted to hear that you had a fantastic experience during your stay with us. Providing a comfortable and enjoyable stay is our priority, and we're thrilled that we were able to meet your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future for another wonderful stay!Sincerely, Hotel Manager

10/10 – Uitstekend

Terrance

Reactie van Abe, General Manager op 15 jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

jacqueline

Positief: Voorzieningen
Everything was amazing
3 nachten verbleven in oktober 2023
Reactie van Abe, General Manager op 15 jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 – Goed

Rebecca

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Abe, General Manager op 11 jan 2024
Thank you so much for the review! We are happy to see that you enjoyed your stay with us here at the Hyatt Place Chicago/Lombard/Oak Brook. We hope to see you again.

10/10 – Uitstekend

Ana

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Abe, General Manager op 11 jan 2024
Thank you so much for the review! We are happy to see that you enjoyed your stay with us here at the Hyatt Place Chicago/Lombard/Oak Brook. We hope to see you again.

2/10 – Ontzettend slecht

Allyson

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nope Never again
On of the worst places ever. No microwave in the room and not every floor has an ice machine. The elevator sucked... Almost got stuck on there twice. The bed should be 2 queen beds and they were two full size beds .They also were sooo uncomfortable and hard. My parents room window was leaking and had my dad clothes soaked. Paid for a top floor room and was told there wasn't anything available for me because I booked through a third party (hotels.com). They only had three luggage carts. And when checking out it took an hour to leave because no one knew where a cart was. I had to go out by the garbage to get a cart. Also my best friend had a room too and her husband ended up having blood on the other side of his pillow meaning the they didn't clean properly. When she called down the front desk lady told her just put it outside the room with no apology. She got it reseolved eventually.
1 nacht verbleven in december 2023
Reactie van Abe, General Manager op 11 jan 2024
Thank you for your time to share the feedback regarding your stay with us. We will look into Hyatt Place Chicago/Lombard/Oak Brook and deeply sorry if it affected your stay. We hope to welcome you back again in the near future.

8/10 – Goed

Rebecca

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Abe, General Manager op 8 jan 2024
Thank you for your time to share the feedback regarding your stay with us. We will look into Hyatt Place Chicago/Lombard/Oak Brook and deeply sorry if it affected your stay. We hope to welcome you back again in the near future.

2/10 – Ontzettend slecht

Abdullah

1 nacht verbleven in december 2023
Reactie van Abe, General Manager op 8 jan 2024
Thank you for your time to share the feedback regarding your stay with us. We will look into Hyatt Place Chicago/Lombard/Oak Brook and deeply sorry if it affected your stay. We hope to welcome you back again in the near future.

8/10 – Goed

Jazmin

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in december 2023
Reactie van Abe, General Manager op 4 jan 2024
Thank you for your time to share the feedback regarding your stay with us. We will look into Hyatt Place Chicago/Lombard/Oak Brook and deeply sorry if it affected your stay. We hope to welcome you back again in the near future.

10/10 – Uitstekend

Johnica

3 nachten verbleven in december 2023
Reactie van Abe, General Manager op 20 jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Abe, General Manager op 27 dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

Benjamin

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Was very quite and clean
2 nachten verbleven in december 2023
Reactie van Abe, General Manager op 20 dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

6/10 – Redelijk

Shelley

3 nachten verbleven in december 2023
Reactie van Abe, General Manager op 27 dec 2023
Thank you for your time to share the feedback regarding your stay with us. We will look into Hyatt Place Chicago/Lombard/Oak Brook and deeply sorry if it affected your stay. We hope to welcome you back again in the near future.

10/10 – Uitstekend

Janet

Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Abe, General Manager op 27 dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 – Goed

Dana

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very affordable and clean hotel. Quiet and nice breakfast spread.
1 nacht verbleven in december 2023
Reactie van Abe, General Manager op 20 dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

Courtney

Reisde met een groep, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
The lobby, breakfast, and rooms were amazing. Super clean, well kept, and convenient. Staff was friendly and helpful in each interaction. The one downfall was the pool, we didn't feel like the pictures matched reality. The pool deck was clean but the pool itself had a really gritty chlorine composition and the temp was fairly chilly. Somewhat disappointing since we came to swim with our friends but otherwise the entire stay was perfect.
1 nacht verbleven in december 2023
Reactie van Abe, General Manager op 20 dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 – Goed

SHAIMA

2 nachten verbleven in december 2023
Reactie van Abe, General Manager op 20 dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 – Goed

Christine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fine
1 nacht verbleven in december 2023
Reactie van Abe, General Manager op 20 dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 – Goed

Leslie

Zakenreiziger
Positief: Netheid, personeel en service
3 nachten verbleven in december 2023
Reactie van Abe, General Manager op 20 dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

Deward

Zakenreiziger
Very clean and comfortable place to stay. The staff and other employees were helpful and friendly. I would stay here again if in that area.
4 nachten verbleven in december 2023
Reactie van Abe, General Manager op 20 dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

Martin Federico

Positief: Netheid, personeel en service
Reactie van Abe, General Manager op 6 feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Hyatt Place Chicago/Lombard/Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.