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Beoordelingen van Motel 6 Lansing, IL - Chicago South

2 out of 5
Motel 6 Lansing, IL - Chicago South
2151 Bernice Rd, Lansing, IL

Beoordelingen

5,8
Gastenscore: 10 - Uitstekend. 92 van 447 beoordelingen" "
Gastenscore: 8 - Goed. 74 van 447 beoordelingen" "
Gastenscore: 6 - Redelijk. 82 van 447 beoordelingen" "
Gastenscore: 4 - Matig. 67 van 447 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 132 van 447 beoordelingen" "

6,2/10

Netheid

6,6/10

Personeel en service

5,0/10

Voorzieningen

5,8/10

Staat van de accommodatie en faciliteiten

4,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Clarnesha

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like the stay here because it was nice clean and quiet?
1 nacht verbleven in april 2024

8/10 – Goed

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was clean and comfortable
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 9 apr 2024
Hi James, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

6/10 – Redelijk

Amarbir

Reisde met een groep
Good property to spend a night
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 26 mrt 2024
Hi Amarbir,Thank you for positively rating your stay!Lilith#Team6

6/10 – Redelijk

Royce

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen
There was only one chair in the room and the furniture was old. The pillows were horrible and the bedding was was too. The ladies at the front desk were very nice and pleasant.
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 28 feb 2024
Hi Royce, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 – Ontzettend slecht

Rafael, Milwaukee

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 6 feb 2024
Hi Rafael,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 – Ontzettend slecht

Crystal

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not a good stay
This is my go to motel but roaches came out of no where and kids were running up and down the hallway with no regards it’s other people in the hotel.
1 nacht verbleven in januari 2024
Reactie van Brand Experience Team op 29 jan 2024
Hi Crystal,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 – Uitstekend

Yasmine

1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Rafael, Milwaukee

1 nacht verbleven in januari 2024

8/10 – Goed

Zenikki

2 nachten verbleven in december 2023

10/10 – Uitstekend

Edward

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

10/10 – Uitstekend

Maurissa

1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible
The room was nasty, had someone hair in the towels, bed was hard, a roaches, people living there running all night!!
1 nacht verbleven in oktober 2023
Reactie van Brand Experience Team op 30 okt 2023
Hi Traveler,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 – Uitstekend

laville

Good stay
1 nacht verbleven in oktober 2023
Reactie van Brand Experience Team op 30 okt 2023
Hi Laville,Thank you for positively rating your stay!!Lilith#Team6

2/10 – Ontzettend slecht

Demetria

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Did not stay room was infested with roaches
2 nachten verbleven in september 2023

10/10 – Uitstekend

Tonya

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Leon

2 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Michael

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Oneil

1 nacht verbleven in juli 2023

6/10 – Redelijk

Maddie

Positief: Personeel en service
1 nacht verbleven in juli 2023

8/10 – Goed

Lashaun

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Sandra, Harvey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023

4/10 – Matig

Robert

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Needs renovation
2 nachten verbleven in april 2023
Reactie van Brand Experience Team op 24 apr 2023
Hi Robert,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 – Matig

Shannon

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not worth $50 but our bill was $120
It was a non-smoking room, but the comforter had tons of cigarette holes burnt into it, everything looked dirty and stained. It was way over priced.
1 nacht verbleven in maart 2023
Reactie van Brand Experience Team op 3 apr 2023
Hi Shannon,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith #Team6

6/10 – Redelijk

Delilah

Zakenreiziger, Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The hotel is very outdated the water comes out very little and the ceiling had bad water damage
1 nacht verbleven in februari 2023
Reactie van Brand Experience Team op 3 mrt 2023
Hi Delilah, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 – Ontzettend slecht

Todd

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Stay away
Room smelled like cigarrettes. No fridge, no microwave. No coffe maker. Barest minumum. Too high priced.
3 nachten verbleven in januari 2023
Reactie van Nancy Y. op 19 jan 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 – Redelijk

Jaclyn

1 nacht verbleven in december 2022
Reactie van Nancy Y. op 19 jan 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 – Uitstekend

Kendall

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
thanks
1 nacht verbleven in juli 2022
Reactie van Nancy Y. op 1 dec 2022
Thank you for the perfect rating!!Nancy Y.#Team6

2/10 – Ontzettend slecht

Ro

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Place is nasty
1 nacht verbleven in oktober 2022
Reactie van Nancy Y. op 1 dec 2022
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 – Ontzettend slecht

tree

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I didn’t like it smelled like marijuana through the whole bldg. My room should’ve been non smoking and it smelled like cigarettes extremely. Dirty towels were left in the room by the previous people
1 nacht verbleven in oktober 2022
Reactie van Nancy Y. op 1 dec 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 – Ontzettend slecht

Kari

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dirty bathroom with feces and urine on the wall. Cigarette burn marks on tub, floors and bedding. Not secured entrance yet it said it was. Rude employee during night shift.
1 nacht verbleven in september 2022
Reactie van Brand Experience Team op 4 okt 2022
Hi Kari,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 – Uitstekend

Ramon

1 nacht verbleven in augustus 2022
Reactie van Brand Experience Team op 3 mrt 2023
Hi Ramon,Thank you for the perfect rating!!Maz K.#Team6

4/10 – Matig

Heather

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Do Not Stay Here
The over powering smell of smoke gave me a headache the AC hardly worked and it was not very clean. Not worth the money i wish i would have booked somewhere else 😭
1 nacht verbleven in augustus 2022
Reactie van Brand Experience Team op 4 okt 2022
Hi Heather,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

2/10 – Ontzettend slecht

shelby

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
NEVER DEALING WITH THESE PEOPLE AGAIN.
The room was terrible. My door lock kept getting stuck so it wouldn’t lock with out someone coming to mess with it. First issue. The room was broken. Side table was off the wall some kinda way. Giant cob webs. Nasty ceilings, floors, walls everything the whole hotel just looks like they have someone come straighten the room and dip out. Their was a can of pop on the lobby desk from check in-check out. I planed to extend my stay out of ease, not wanting to wait till check in somewhere else because I didn’t see any bugs. The lady at the desk charged me for my next night, it went through. I showed her but she kept charging my card 3 more times causing it to decline. I’m showing her the transactions in real time on my phone and she just kept saying my card was fing up. I tried to be very calm with the lady but she started mocking me like a child and telling me she couldn’t do anything, wouldn’t look at my banking app to see she did charge me, wouldn’t look into the computer I watched the screen not change when I asked her to check it. Just kept saying my card was broken. I started talking about calling the police because she was not trying to solve the issue and she immediately kicked me out. She kept telling me she didn’t charge it, then that she would not refund it I should call my bank. Then when the police arrive she has a paper saying she refunded it. I got my refund but it was so much bad business.
Subpar repair work.
A small bug on the Never cleaned vent.
VERY broken and slanting side table. Phone was gross to the touch.
Clearly never been cleaned.
1 nacht verbleven in augustus 2022

2/10 – Ontzettend slecht

Blazita

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was so ghetto..the building was almost falling apart people actually dont rent those room all the bottom floor people actually live there..all my clothes was penatrated of cigarette smoke its not google had motel 6 pictures looking ok but it wasnt at all ok
2 nachten verbleven in juli 2022

2/10 – Ontzettend slecht

Econyers

1 nacht verbleven in juli 2022
Reactie van Nancy Y. op 15 jul 2022
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

2/10 – Ontzettend slecht

Josetta

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Place is trash
The conditions of this hotel is deceiving .. that place looks terrible
1 nacht verbleven in juni 2022
Reactie van Brand Experience Team op 6 jul 2022
Hi Josetta, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

10/10 – Uitstekend

Tennille

1 nacht verbleven in mei 2022
Reactie van Brand Experience Team op 4 okt 2022
Hi Tennille,Thank you for the perfect rating!Lilith#Team6

2/10 – Ontzettend slecht

Delilah

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was horrible the worst. I’ve ever been to the room water was very low but was hot it had cigarette burns all in the room there was no chair in the room. The blanket had cigarette burns in it.The bathroom door wouldn’t close and the front door would not lock actually it was broken..I really think the should have paid me to stay there.The service was horrible as well the lady up front took about 20mins before she came to check me in with no apology for not being up front when I walked in… would never recommend anyone to stay here I was just passing through this town but wish I would of went somewhere else but was to tired and irritated with the stay..
1 nacht verbleven in mei 2022
Reactie van Brand Experience Team op 18 mei 2022
Hi Delilah, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

2/10 – Ontzettend slecht

Devine

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They charge you however much they want rates are always changing. Definitely not worth 120. That’s what we were paying. Room service was terrible. Super stingy with sheets pillowcases ect..had to stay there for about 3 weeks until I move into my new place
1 nacht verbleven in mei 2022
Reactie van Brand Experience Team op 18 mei 2022
Hi Devine, Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K. #Team6

4/10 – Matig

Jenny

Reisde met huisdieren
Whole property smelled like pot. Felt like a very bad neighborhood. Also quite noisy. Would not recommend.
1 nacht verbleven in april 2022
Reactie van Brand Experience Team op 3 mei 2022
Dear Jenny, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.

2/10 – Ontzettend slecht

Julia

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Smell really bad in the room!!
1 nacht verbleven in april 2022
Reactie van Brand Experience Team op 3 mei 2022
Dear Julia, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.

2/10 – Ontzettend slecht

Dax

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Horrible stay
Horrible stay police at the hotel all night for problems with guests
1 nacht verbleven in april 2022
Reactie van Nancy Y. op 11 apr 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

10/10 – Uitstekend

Tina

1 nacht verbleven in maart 2022
Reactie van Nancy Y. op 11 apr 2022
Thank you for the perfect rating!! Nancy Y. #Team6

10/10 – Uitstekend

Robert

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
1 nacht verbleven in februari 2022

2/10 – Ontzettend slecht

Kelvin

Negatief: Netheid, staat van de accommodatie en faciliteiten
The property has a serious rodent problem. I saw at least 2 mice during my stay. The bathroom was dirty and the bedding had holes from cigarette burns. I requested a non smoking room but the room smelled like smoke anyway. I would not recommend staying here at all it’s disgusting and needs to be shut down
1 nacht verbleven in februari 2022
Reactie van Nancy Y. op 11 apr 2022
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y. #Team6

6/10 – Redelijk

Adrianne

Positief: Personeel en service
1 nacht verbleven in februari 2022

10/10 – Uitstekend

April

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel.com is great
Easy and affordable
2 nachten verbleven in december 2021

6/10 – Redelijk

Amanda

2 nachten verbleven in januari 2022

2/10 – Ontzettend slecht

Terrance

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2021

2/10 – Ontzettend slecht

DaJauna

1 nacht verbleven in december 2021