Ingang binnen
Beschikbaarheid controleren

Beoordelingen van Starway Inn

2 out of 5
Starway Inn
2505 Bernice Rd, Lansing, IL

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 27 van 81 beoordelingen" "
Gastenscore: 8 - Goed. 33 van 81 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 81 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 81 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 81 beoordelingen" "

8,0/10

Netheid

7,8/10

Personeel en service

6,2/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

jeff

Positief: Netheid, personeel en service
Staff was nice , Not a bad place , just used . New floor.
1 nacht verbleven in februari 2024
Reactie van bp op 27 apr 2024
Thanks for choosing Starway Inn. Hope you had a great stay with us. Waiting to serve you again!

6/10 – Redelijk

Michael

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
It is what it is.. a fairly low cost stay..
1 nacht verbleven in februari 2024
Reactie van bp op 14 feb 2024
sorry for inconvenience please let us know how we can improve to make your stay better

10/10 – Uitstekend

Luxon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good djob
2 nachten verbleven in januari 2024
Reactie van bp op 14 feb 2024
thanks for feedback greatly appreciated.

10/10 – Uitstekend

Victor javier

1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Sean

Zakenreiziger, Reisde met familie
Positief: Voorzieningen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The black front desk person was great everyone else was trash
Reactie van BP op 24 okt 2023
SORRY FOR INCONVENIENCE SIR, IF YOU CAN HELP ME WITH WHAT WENT WRONG AT HOTEL. THANK YOU

10/10 – Uitstekend

Tracy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place for sleep and shower, no frills
The room smelled fresh and linens were clean. It is obviously an older (probably at least 30 years) motel and had some cosmetic changes due to its age and outdoor room entrances. Staff very nice and I thought it was a good deal for $75. It is however, next to the freeway and with the normal aging process and being an outdoor entrance, the rooms are obviously not sound proof. The AC was quiet and efficient. Again, very nice place for bed and shower, no frills.
1 nacht verbleven in september 2023
Reactie van BP op 9 okt 2023
thanks for review! greatly appreciate!

8/10 – Goed

Kelley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Surprisingly comfortable
For a cheap motel outside Chicago it was amazingly comfortable. Even though it was right off the highway it was quiet. The bed was comfortable and water pressure was great. The restaurant/ bar next door was friendly with good food.
1 nacht verbleven in september 2023
Reactie van BP op 9 okt 2023
thanks for your review. greatly appreciate.

2/10 – Ontzettend slecht

Hannah

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Horrible experience. Staff is so rude. Go somewhere that the staff treats you kindly. Don’t give your money to these people that’s all they care about.
Reactie van Bp op 26 jul 2023
I understand your frustration with this property but we had no confirmation from Expedia to cancel your reservation. We hold your room until next day 11 am. We could sell that room to someone else but we were holding that room as we supposed to. Sorry for any inconvenience.

10/10 – Uitstekend

Leann

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super clean
Travel nurse after 3 weeks of bad hotels I found this one. The bed is comfortable, 4 pillows! Room is super clean. We’re very happy her and will continue to stay here 3 days a week until the contract is over. Thanks for the comfortable, affordable room
2 nachten verbleven in juni 2023
Reactie van BP op 19 jul 2023
THANK YOU FOR YOUR FEEDBACK, GREATLY APPRECIATED.

2/10 – Ontzettend slecht

Lee

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Property lied&still charged me after cancelliing!!
After bring discriminated against, I found Starway Inn and paid ahead of time! This property was filthy snd scary looking, so I let them know I was cancelling before the deadline at 4 p.m. & they still charged me for the property! I would really like my money back, please!
1 nacht verbleven in juni 2023
Reactie van bp op 12 jun 2023
I also talk to expedia and they told me reservation was never cancelled so we hold your room until next morning. charge was done next day morning. you came to hotel and said it was paid for. we are setup as hotel collect. none of our reservation is paid ahead.

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This a great budget freindly hotel. The staff is nice and room was clean. All facilities worked, what else can you expect for the price? Sure it's an old property and won't win any beauty pageants, but it checked all the boxes for what I needed.
2 nachten verbleven in mei 2023
Reactie van bp op 22 mei 2023
Thank you for your great review. we really appreciate.

6/10 – Redelijk

Anthijuan

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Enhance customer service. Better security presence.
1 nacht verbleven in mei 2023
Reactie van bp op 9 mei 2023
thanks for your feedback.

8/10 – Goed

Alfred

Positief: Netheid
1 nacht verbleven in maart 2023
Reactie van bp op 9 mei 2023
thanks for review! greatly appreciated.

8/10 – Goed

Tiffini

Positief: Netheid, personeel en service en comfort kamer
Peaceful Weekend
It's a motel. I have no major complaints. I stayed there for a peace of mind, and it was definitely peaceful, no bed bugs, the shower wasn't the best, the freezer wasn't clean, but like I said I got what I came for.
3 nachten verbleven in januari 2023

10/10 – Uitstekend

Devonte

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
1 nacht verbleven in december 2022

10/10 – Uitstekend

Ray

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2022

2/10 – Ontzettend slecht

Aki

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
My wife could not stand with the room so we had to walk out. Definitely not recommended for couples stays.
1 nacht verbleven in oktober 2022
Reactie van bp op 14 nov 2022
sorry for inconvenience. we could have changed your room. thanks for feedback.

8/10 – Goed

brittany

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022

2/10 – Ontzettend slecht

Zelalem

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I don't recommend for anyone, their disloyalty was shameful, they charged me over 40 bucks cause I checked in 2 hours early, I booked Quinn bed non-smoking but changed to king bed worse than tobacco a weed disgusting smell very disturbing due to that I couldn't turn the heat though it was cold.
1 nacht verbleven in oktober 2022
Reactie van bp op 14 nov 2022
check in time is 3pm so if you check in early we do charge early c/i fee.

8/10 – Goed

Tekoa

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Pretty good. Actually checked in on Friday, Oct 07. The room wasn't as clean as I expected, but overall the stay was good. We ended up with a different room on Sunday, Oct 09-Oct 10, when we checked out.
1 nacht verbleven in oktober 2022

8/10 – Goed

Natasha

Positief: Netheid, personeel en service en voorzieningen
The bed was very comfortable. Loved the pillows.
1 nacht verbleven in september 2022

6/10 – Redelijk

PRINCESS

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Quite but uncomfortable
When I checked in the guy was really friendly. When I checked out the lady was rude. She got upset because I asked her for a receipt. The room overall was ok. We could not use the shower or tub faucet because both were broken. The bed was like sleeping on a pile of wood. I had surgery on my spine so the pain I was in the next day was unbearable. It is located in a quite area, but I will not stay there ever again.
1 nacht verbleven in september 2022

6/10 – Redelijk

Mikko

One night
2 nachten verbleven in augustus 2022

8/10 – Goed

Brian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Much better than my first impression
I was a little worried when I first pulled in because it looked a bit desolate, tucked up under the shadow of a freeway, but the person at the front desk was very friendly and helpful. I ate at the restaurant next to the hotel, which fixed a very fast and tasty fish sandwich and had friendly wait staff. My room was clean - I appreciated the linoleum/hard floor rather than carpet (which tends to hide dirt, grime, more). The TV had analog reception, which meant - or at least seemed to - that the picture quality wasn't great, but I was able to watch "Cloverfield" on HBO without problem. The internet worked just fine. I slept soundly. The only problem in the morning was trying to break open the shampoo packet, which was in a plastic packet like you'd find ketchup in at a fastfood restaurant. But this did not open easily like those do, but rather required me to dry off my fingers and use a key to bust it open. Okay, I may not have the strongest fingers in the world, but this seemed way beyond child proof in terms of difficulty in opening. In the bigger picture, this was a very small thing and I appreciate the fact that they're cutting down on plastic waste by using such packets, even if they have a bit of a design flaw. Overall, solid, restful stay.
1 nacht verbleven in juli 2022

8/10 – Goed

KENNETH

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked Staff, Check In Was Quick and Easy. Person Who Checked Me In Was Very Pleasant. Checking Out Was Simple, Quick As Well. Room Was Clean. Could've Been a Few More Towels And Soap Bars A Little Bigger. Overall A Pleasant Stay. Thanks
1 nacht verbleven in juni 2022

8/10 – Goed

Timothy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Solo
Was comfortable for what I needed.
1 nacht verbleven in mei 2022

8/10 – Goed

Jen

Positief: Personeel en service, comfort kamer
1 nacht verbleven in april 2022
Reactie van Bp op 21 apr 2022
Thanks for feedback greatly appreciated

8/10 – Goed

Marcia

1 nacht verbleven in december 2021
Reactie van bp op 31 jan 2022
THANKS FOR YOUR FEEDBACK.

10/10 – Uitstekend

Courtney

Reisde met familie
Positief: Netheid, personeel en service
Not in the best location but it is right off the highway so convenient for a quick overnight stay. Staff was extremely accommodating and gave us no trouble switching our room when we accidentally booked a smoking room. Rooms are clean with fresh linens.
1 nacht verbleven in oktober 2021

2/10 – Ontzettend slecht

Lenore Nyemady

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
NASTY hotel from hell
There was still dirt and grime from the last guest in the tub, there was one flimsy sheet on the bed on the full size bed and a thin threadbare blanket. It looked as if someone had peed in the tiny freezer and it had frozen. This place is disgusting and I'm closing this account because this site recommended it.
1 nacht verbleven in september 2021

10/10 – Uitstekend

almeta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2021

10/10 – Uitstekend

Theresa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was ok
1 nacht verbleven in september 2021

8/10 – Goed

Eric

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Starway motel
Very friendly staff. They go out of their way to make sure you are satisfied with your stay. Very clean rooms.
1 nacht verbleven in augustus 2021

8/10 – Goed

Theresa

Reisde met partner
Positief: Netheid, personeel en service
No coffee pot in room
1 nacht verbleven in augustus 2021

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Was great for the price.. place to rest your body. Older hotel but very clean. I was stumped at first on how to turn on the shower.. but finally figured it out.
1 nacht verbleven in augustus 2021
Reactie van bp op 21 aug 2021
thanks for feedback

4/10 – Matig

michelle

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
1 nacht verbleven in augustus 2021

4/10 – Matig

Geverifieerde reiziger

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Air con would shut off most of the night so very hot. Run down feel. Unlimited unblocked hard core pornography was a surprise on the tv so beware with children. Smoking allowed so my non smoking room surrounded by smokers
1 nacht verbleven in juni 2021
Reactie van bp op 6 jul 2021
sorry for inconvenience, we will look into ac please let us know which room you stayed in on what day, thank you

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2021
Reactie van bp op 6 jul 2021
thanks for feedback

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2021
Reactie van bp op 6 jul 2021
thanks for feedback

8/10 – Goed

Paulesther

Positief: Netheid, personeel en service
Will probably stay again
Stay was okay, Nice little motel. could use some updates for furniture & mattress was lumpy but otherwise okay, Staff was nice. There is a dorm fridge & a microwave, I wish there had been a coffee pot. It was a quick trip for me & hubby. It will do for the price & cleanliness.
2 nachten verbleven in mei 2021
Reactie van bp op 6 jul 2021
thanks for feedback we appreciate.

10/10 – Uitstekend

Michael

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2021
Reactie van bp op 20 mei 2021
Thanks for feedback

10/10 – Uitstekend

Marlow

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in maart 2021
Reactie van bp op 20 mei 2021
Thanks for feedback

4/10 – Matig

Rajan

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
clean what they have. but feel like all old.
2 nachten verbleven in maart 2021
Reactie van bp op 20 mei 2021
Thanks for feedback

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Always treated well!!
1 nacht verbleven in maart 2021
Reactie van bp op 20 mei 2021
Thanks for feedback

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2020

8/10 – Goed

Edwin

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Clean neat and comfortable quite
2 nachten verbleven in augustus 2020

8/10 – Goed

Edwin

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in mei 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service
What you would expect for the price.
1 nacht verbleven in juni 2020
Reactie van BP op 13 jul 2020
THANKS FOR FEEDBACK

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and good service. Room service was extremly fast and efficient. Beds were a little worn down but the pillows were fluffy and soft. Next door to a local pub. Within a mile of food and stores. 30-40 min drive to downtown chicago depending on traffic.
2 nachten verbleven in juli 2020
Reactie van BP op 13 jul 2020
THANKS FOR YOUR FEEDBACK

4/10 – Matig

Troy

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
1 nacht verbleven in mei 2020
Reactie van BP op 13 jul 2020
PLEASE LET US KNOW WHAT WE CAN CHANGE AT THIS MOTEL WE WILL TRY WORKING ON IT THANKS