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Beoordelingen van Staypineapple, An Iconic Hotel, The Loop

4 out of 5
Staypineapple, An Iconic Hotel, The Loop
1 W Washington St, Chicago, IL

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 722 van 1007 beoordelingen" "
Gastenscore: 8 - Goed. 196 van 1007 beoordelingen" "
Gastenscore: 6 - Redelijk. 54 van 1007 beoordelingen" "
Gastenscore: 4 - Matig. 23 van 1007 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 1007 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Robbeke

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice
Very Nice hotel in the Loop. Retro and a marvelous view on Washington Street
3 nachten verbleven in november 2019
Reactie van Tabitha L.(Supervisor) op 23 nov 2019
Dear Robbeke, Thank you for this delightful review! We are very glad to hear our location was amazing, retro and you had a great view! We look forward to seeing you again soon! Best regards,

10/10 – Uitstekend

Youngman

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's luxurious
2 nachten verbleven in april 2024
Reactie van Beth Anne op 2 mei 2024
Thank you! We're so glad you enjoyed your stay!

10/10 – Uitstekend

Michalyn

4 nachten verbleven in april 2024
Reactie van Beth Anne op 2 mei 2024
Thank you!

4/10 – Matig

RaShawn

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was not welcoming on arrival at all. Also wouldn’t allow food to be delivered to do which is not a 5-star service what so over. It was an overall uneeasy feeling stay there. They do not match their slogan of “EVERYTHING” being an option there .
1 nacht verbleven in maart 2024
Reactie van Beth Anne op 24 apr 2024
RaShawn, I am so sorry for your recent experience at our hotel. I can understand why you were so disappointed by the lack of the "Everything Mentality" being present for you. I will address this right away with our team. I will reach out more directly to work to make this right for you.Sincerely,Beth Anne KingGeneral Manager

10/10 – Uitstekend

Sam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was incredibly kind and accommodating, loved our room and the location of the property alot. We definitely plan on coming back
3 nachten verbleven in april 2024
Reactie van Staypineapple Manager Darius McWillie op 17 apr 2024
Our team was delighted to read this review and your kind words. We are excited to see you plan on returning. Hope you have an amazing week.

10/10 – Uitstekend

Alain

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Un hôtel avec du cachet
3 nachten verbleven in april 2024
Reactie van Staypineapple Manager, Darius McWillie op 10 apr 2024
Thank you so much for choosing to stay with us. We appreciate your time here. We hope you have a wonderful weekend!

10/10 – Uitstekend

Jason

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is a hidden gem in the middle of the city! Walking distance to shopping and restaurants. The restaurant they have has great food too! We will definitely be back!!
1 nacht verbleven in april 2024
Reactie van Staypineapple Manager, Darius McWillie op 10 apr 2024
Wow Jason, thank you so much for the great feedback. We are counting down the days until we can see you again!

10/10 – Uitstekend

Brandon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I recently stayed at the Staypineapple Hotel in Chicago and let me tell you, it was amazing! The rooms were super clean and tidy, which is always a big plus for me. The pineapple decorations were absolutely adorable! They added such a cute and fun vibe to the place. One thing I really loved about this hotel was its location. It was so convenient because everything I needed was within walking distance. Whether it was grabbing a bite to eat, exploring the city, or checking out some cool attractions, I didn't have to go far. It made my stay so much more enjoyable. And let's not forget about the staff. They were incredibly friendly and helpful throughout my entire stay. They made me feel right at home and were always ready to assist with any questions or requests I had. Their warm and welcoming attitude definitely made a difference. Overall, I had a fantastic experience at the Staypineapple Hotel in Chicago. The clean rooms, cute pineapple decorations, convenient location, and friendly staff all contributed to making my stay memorable. I highly recommend this place to anyone looking for a great hotel in the Windy City! 🍍✨
1 nacht verbleven in maart 2024
Reactie van Staypineapple Manager, Darius McWillie op 10 apr 2024
Brandon thank you for such an amazing review. We are overjoyed to see you enjoyed our downtown location. The staff was ecstatic to hear you enjoyed their company as well. Have a wonderful week!

10/10 – Uitstekend

Melissa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel all around
2 nachten verbleven in maart 2024
Reactie van Beth Anne op 4 apr 2024
Thank you Melissa!

2/10 – Ontzettend slecht

Katharina

1 nacht verbleven in maart 2024
Reactie van Staypineapple Manager, Darius McWillie op 22 apr 2024
Please accept our deepest apologies for not making your stay more memorable. We hope to do better for your next time with us. We have reached out as well via email to get more feedback so we can improve in the future.

10/10 – Uitstekend

Ivor

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a beautiful place and a quick walk to where I needed to go
1 nacht verbleven in maart 2024
Reactie van Staypineapple Manager, Darius McWillie op 31 mrt 2024
Thank you for such a wonderful review. We are delighted to hear you found the hotel beautiful. Hope you are having a wonderful weekend and can't wait to see you come back again.

8/10 – Goed

Gianluca Della, Roma

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was good, great bed, but bathroom must be renewed
4 nachten verbleven in maart 2024
Reactie van Beth Anne op 29 mrt 2024
Thank you Gianluca! We appreciate very much you staying with us recently and taking the time to share your experience. I totally agree with you on the bathrooms needing updating. We have a bathroom remodel scheduled for 2025! We can't wait! Thank you again for staying with us!Sincerely,Beth Anne KingGeneral Manager

10/10 – Uitstekend

Michael, Monroe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Staypineapple Manager, Darius McWillie op 20 apr 2024
Thank you for such a wonderful review. Our team truly enjoyed your company! Hope you are having a wonderful weekend and can't wait to see you come back again.

10/10 – Uitstekend

Allison

1 nacht verbleven in februari 2024
Reactie van Beth Anne King op 29 mrt 2024
Thank you for the 5 out of 5 Allison! We are so glad you enjoyed your stay with us!

10/10 – Uitstekend

Keri

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and easy access to so much! Great view of State Street!!
1 nacht verbleven in maart 2024
Reactie van Beth Anne King op 29 mrt 2024
Thank you Keri! We're so glad you enjoyed your stay with us recently! Come back again soon!

10/10 – Uitstekend

Jana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great amazing view from my room!!!! Such a comfy bed and I love that there are robes!!!
1 nacht verbleven in maart 2024
Reactie van Beth Anne King op 29 mrt 2024
Thank you Jana

8/10 – Goed

Laura

1 nacht verbleven in maart 2024
Reactie van Staypineapple Manager, Darius McWillie op 10 apr 2024
Thank you so much for choosing to stay with us. We appreciate your time here. We hope you have a wonderful weekend!

10/10 – Uitstekend

Nancy

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Upon check-in, we received two coasters that could be exchanged for a free drink…. coke, coffee or house wine. This time we also received a free Stay Pineapple water bottle that could be refilled. The breakfast options on the weekdays & weekends are wonderful. The all day menu is adequate. It was St Patrick’s Day wkd do we were unable to book a larger room. The hotel was sold out. I prefer the larger room. Front desk staff is friendly & easy to converse with!
2 nachten verbleven in maart 2024
Reactie van Staypineapple Management, Darius McWillie op 17 mrt 2024
Nancy, it is always a treat to have you stay at our hotel. St Patrick's weekend was very busy but we hope to get you your favorite room for your next stay. Have a fantastic weekend, we will see you soon!

10/10 – Uitstekend

Kendra

1 nacht verbleven in maart 2024
Reactie van Staypineapple Manager, Darius McWillie op 5 apr 2024
Hi KendraThank you for such a wonderful review. We truly enjoyed having you stay with us. Come back again soon please!

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazingly comfortable, easy access to the red/blue line, and the most friendly staff!
1 nacht verbleven in maart 2024
Reactie van Staypineapple Management, Darius McWillie op 17 mrt 2024
Thank you Eric for your feedback, the team is always thrilled to hear feedback on their friendliness. Happy to see you were able to take advantage of our downtown location and hop right to the CTA station. Take care!

10/10 – Uitstekend

Priscilla

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Staypineapple Manager, Darius McWillie op 15 mrt 2024
Thank you so much for choosing to stay with us. We appreciate your time here. We hope you have a wonderful weekend!

10/10 – Uitstekend

Ashley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The check-in was easy & attendant was so friendly. The amenities are amazing and the location is perfect. We will be back!
1 nacht verbleven in maart 2024
Reactie van Staypineapple Manager, Darius McWillie op 15 mrt 2024
Thank you so much for choosing to stay with us. Our staff was delighted you found them friendly. They enjoyed meeting you as well. We hope you have a wonderful weekend!

8/10 – Goed

Brandy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Beth Anne King op 1 apr 2024
Thank you Brandy! We hope to host you again soon!

10/10 – Uitstekend

Yuxuan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was very convenient. Was able to walk to a lot of shopping, restaurants and museums. The staff was very friendly and I loved the filtered water dispenser in the lobby. My only complaint would be that the room was very dark. It had a main light right when you enter the room and then the rest of the room only had 2 small bedside lights.
3 nachten verbleven in maart 2024
Reactie van Staypineapple Manager, Darius McWillie op 15 mrt 2024
Thank you so much for choosing to stay with us. Please accept our apologies that the room was dark. We will look to add more lighting. Thank you for the feedback. We hope you have a wonderful weekend!

10/10 – Uitstekend

Reina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Staypineapple Manager, Darius McWillie op 15 mrt 2024
Thank you so much for choosing to stay with us. We appreciate your time here. We hope you have a wonderful weekend!

10/10 – Uitstekend

Lindsey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Staypineapple Manager Darius McWillie op 8 mrt 2024
Thank you Lindsey for the wonderful review. We really enjoyed your time here at the Staypineapple Chicago and look forward to seeing you again!

10/10 – Uitstekend

Aide

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing place !!!
3 nachten verbleven in maart 2024
Reactie van Beth Anne op 5 mrt 2024
Thank you Aide! We appreciate you staying with us this week! Come back soon!

10/10 – Uitstekend

Yoly, Tampa

Reisde met familie
Positief: Voorzieningen
Muy bien ubicado!!!
3 nachten verbleven in februari 2024
Reactie van Beth Anne op 5 mrt 2024
Thank you for the 5 out of 5! We hope to host you again soon!

10/10 – Uitstekend

Holly, GRAND RAPIDS

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent place to stay! We love the amenities and it is within walking distance to so many places.
1 nacht verbleven in maart 2024
Reactie van Beth Anne op 5 mrt 2024
Thank you Holly! We really appreciate the 5 out of 5! Thrilled to hear you enjoyed your experience with us! Thank you for choosing to Staypineapple and taking the time to share you experience. We hope to host you again soon!

10/10 – Uitstekend

Heather

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the whole vibe!!! The duvets are incredible!!!
1 nacht verbleven in december 2023
Reactie van Beth Anne op 29 feb 2024
Thank you for staying with us recently Heather and thank you for the 5 stars! We appreciate you! Hope to host you again soon!

10/10 – Uitstekend

Karla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the authentic feel of the hotel. Convenient location with parking options available in walkable distances - we traveled with no kids so this could be a challenge for parents unless you tag team it or use valet parking. Restaurant available downstairs with average food - I personally enjoyed the bread pudding and the burger option. The hotel gives a complementary drink (soda, beer, or wine) which came in handy during our stay. Our only complaint was that there was no microwave available in the room so our leftover food went to waste. Overall, I would stay there again and recommend it to a friend because of the convenience factor.
2 nachten verbleven in februari 2024
Reactie van Staypineapple Management op 28 feb 2024
We truly appreciate your review. Come back again, we have your drink vouchers waiting for part 2. Thank you and have a wonderful week!

10/10 – Uitstekend

Stacy

1 nacht verbleven in februari 2024
Reactie van Beth Anne op 29 mrt 2024
Thank you Stacy!

8/10 – Goed

Davione

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly would recommend
1 nacht verbleven in februari 2024
Reactie van Beth Anne op 25 feb 2024
Thank you Davione! We're so glad you enjoyed your stay with us! We hope to host you again soon!

10/10 – Uitstekend

Scott

1 nacht verbleven in februari 2024
Reactie van Beth Anne King op 29 mrt 2024
Thank you Scott!

8/10 – Goed

Tammy

1 nacht verbleven in februari 2024
Reactie van Beth Anne op 29 mrt 2024
Thank you Tammy!

6/10 – Redelijk

Valerie, Novi

Reisde met familie
Positief: Netheid
Beautiful historic building, comfortable bed. Room wasn’t cleaned in the 4 days we stayed. Parking is 75$ per day if you use their valet- use Spot Hero!! Extra cost for basic amenities.
4 nachten verbleven in februari 2024
Reactie van Beth Anne op 25 feb 2024
Thank you for staying with us last week Valerie. I'm so sorry that we missed getting your room cleaned for you. I will reach out to you more directly to make this right for you.Sincerely,Beth Anne KingGeneral Manager

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Beth Anne op 29 mrt 2024
Thank you Sarah!

10/10 – Uitstekend

Stuart

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My girlfriend and I stayed after seeing Drunk Shakespeare a couple of blocks away on a Friday night. Staff was great and the beds were very comfortable. We enjoyed a nice breakfast at the Atwood the next morning with the additional treat of 2 free mimosas from the hotel. We will be back!
1 nacht verbleven in februari 2024
Reactie van Beth Anne op 13 feb 2024
Thank you Stuart! We really appreciate you choosing to Staypineapple during your recent trip to the Windy City! I'm so glad you and your girlfriend had such a nice stay. We hope to host you again on your next visit to Chicago!

10/10 – Uitstekend

Erik

1 nacht verbleven in februari 2024
Reactie van Beth Anne King op 29 mrt 2024
Thank you Erik

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in februari 2024
Reactie van Beth Anne King op 29 mrt 2024
Thank you Doris!

10/10 – Uitstekend

Mauro

4 nachten verbleven in februari 2024
Reactie van Beth Anne King op 29 mrt 2024
Thank you Mauro!

10/10 – Uitstekend

Pablo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location!!! Super easy to get to O’Hare using the blue line CTA
3 nachten verbleven in februari 2024
Reactie van Staypineapple Manager, Darius McWillie op 7 feb 2024
Thank you so much for choosing to stay with us. We appreciate your time here. We hope you have a wonderful weekend!

2/10 – Ontzettend slecht

Rachel

Positief: Netheid, comfort kamer
Negatief: Personeel en service
Car Vandalized
My car was vandalized while in the care of the valet at StayPineapple. The valet said nothing, I noticed the damage immediately and went back to discuss it with the front desk. They said I'd have to take it up with the valet company - I had to prod them to get the name and contact information of the company. The man running the valet disappeared as soon as he handed me the keys and we were not able to talk to him, despite trying to contact someone in the valet office while on site. Otherwise, the hotel was quite lovely.
2 nachten verbleven in januari 2024
Reactie van Beth Anne op 13 feb 2024
Hi Rachel,Thank you for staying with us recently and taking the time to share your experience. I am so sorry for the damage to your car while using the valet service. And I'm especially sorry that we weren't more helpful with providing contact information and helping get the issue resolved for you. We will address this with the team right away. Thank you for letting me know about the issue so that we can get it addressed.Sincerely,Beth Anne KingGeneral Manager

10/10 – Uitstekend

Al

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best Staycation ever
Friendly staff adds to the overall good vibe of this cute unique hotel smack dab in the middle of the Loop.
1 nacht verbleven in januari 2024
Reactie van Staypineapple Manager, Darius McWillie op 2 feb 2024
Thank you so much for choosing to stay with us. We appreciate your time here. We hope you have a wonderful weekend!

10/10 – Uitstekend

Tamara

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best location and staff!
Great hotel! The location is awesome - close to tons of shopping, restaurants and Nightlife. Front desk staff were so kind and personable. Rooms were comfy - two duvets per bed!!! My only complaint is that because it’s a historic building they give you a real key and makes me a bit nervous as a female traveler if the key could be copied. Otherwise top notch!!!
3 nachten verbleven in januari 2024
Reactie van Staypineapple Manager, Darius McWillie op 2 feb 2024
Thank you so much for choosing to stay with us. We appreciate your time here. We hope you have a wonderful weekend!

10/10 – Uitstekend

Dale

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property with very kind staff. The location is incredibly convenient and was a great value overall. Will likely be staying here again.
1 nacht verbleven in januari 2024
Reactie van Staypineapple Manager, Darius McWillie op 2 feb 2024
Thank you so much for choosing to stay with us. We appreciate your time here. We hope you have a wonderful weekend!

10/10 – Uitstekend

Melissa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the robes and bedding, and the large windows in the room. Checkin staff was great—helpful and friendly. Atwood needs more wait staff for the bar or needs to let patrons know they have to order food at the bar.
1 nacht verbleven in januari 2024
Reactie van Staypineapple Manager, Darius McWillie op 2 feb 2024
Thank you so much for choosing to stay with us. We appreciate your time here. We hope you have a wonderful weekend!

10/10 – Uitstekend

Ann

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We really enjoyed our stay and would definitely stay again if we were doing something in the Loop. It was a cool hotel—the complimentary drink and cookies were appreciated. Our only complaint was that there was only one reading lamp on the side of the bed, so it was hard for one person to read and the room was a bit dark.
1 nacht verbleven in januari 2024
Reactie van Staypineapple Manager, Darius McWillie op 2 feb 2024
Thank you so much for choosing to stay with us. We appreciate your time here. We hope you have a wonderful weekend!

10/10 – Uitstekend

Leslie

2 nachten verbleven in januari 2024
Reactie van Staypineapple Manager, Darius McWillie op 2 feb 2024
Thank you so much for choosing to stay with us. We appreciate your time here. We hope you have a wonderful weekend!

10/10 – Uitstekend

Josefina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is right in downtown area which is very convenient.
4 nachten verbleven in januari 2024
Reactie van Staypineapple Manager, Darius McWillie op 2 feb 2024
Thank you so much for choosing to stay with us. We appreciate your time here. We hope you have a wonderful weekend!