Een mini-koelkast, een magnetron, een koffiezetapparaat/waterkoker
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Beoordelingen van Super 8 by Wyndham Mundelein/Libertyville Area

2 out of 5
Super 8 by Wyndham Mundelein/Libertyville Area
1950 S. Lake St., Mundelein, IL

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 304 van 981 beoordelingen" "
Gastenscore: 8 - Goed. 351 van 981 beoordelingen" "
Gastenscore: 6 - Redelijk. 171 van 981 beoordelingen" "
Gastenscore: 4 - Matig. 77 van 981 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 78 van 981 beoordelingen" "

8,0/10

Netheid

8,0/10

Personeel en service

7,2/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Kristof

Negatief: Personeel en service
Bij het ontbijt was de melk zuur, en werd de rest niet tijdig bijgevuld
2 nachten verbleven in september 2019
Reactie van Dax op 5 okt 2019
We thank you for your response in letting us know about your recent stay with us. We are extremely sorry for the inconvenience

6/10 – Redelijk

Ji

Negatief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

8/10 – Goed

Carrie

1 nacht verbleven in april 2024

4/10 – Matig

Keri

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was noisy and loud. People running all over.
1 nacht verbleven in februari 2024
Reactie van Ishita Patel op 8 mrt 2024
Good Morning Sorry for the inconvenience!

10/10 – Uitstekend

meli

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van Ishita Patel op 13 jan 2024
We are glad to hear that you enjoy your stay with us. We are committed to provide you best service and experience. We are looking forward to seeing you again

8/10 – Goed

Patrick J

Reisde met partner
Positief: Netheid, personeel en service
It was ok for the price
1 nacht verbleven in december 2023
Reactie van Ishita Patel op 13 jan 2024
We are glad to hear that you enjoy your stay with us. We are committed to provide you best service and experience. We are looking forward to seeing you again

4/10 – Matig

Alexis

Negatief: Netheid, staat van de accommodatie en faciliteiten
It smelled horrible and it was dirty
Reactie van Ishita Patel op 8 mrt 2024
We are so sorry for the inconvenience!

6/10 – Redelijk

roy

Reisde met partner
Negatief: Voorzieningen
it was close to dining options
7 nachten verbleven in oktober 2023
Reactie van Ishita Patel op 13 jan 2024
. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 – Uitstekend

Ching-hung

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is nice. You can change the room if you don’t like it. Also, they have house keeping every day. The towels smells great and looks clean. You won’t feel itch if you use their blanket. The only bad thing is I stay there for 5days but there are 3 days that police coming. I don’t know what is going on but it just feel this is not safe.
4 nachten verbleven in november 2023

2/10 – Ontzettend slecht

CAN

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Terrible
1 nacht verbleven in november 2023
Reactie van Ishita Patel op 5 nov 2023
We are so sorry about inconvenience with your stay!

4/10 – Matig

Michael

Negatief: Netheid, staat van de accommodatie en faciliteiten
Spend your money elsewhere!
Very disappointed! Rooms were very old and needed a lot of work to bring them up to just par. Carpets were filthy. The phone in the room did not work, the internet disconnected us at least twice an hour - no exaggeration! And they routinely shut off all the lights on us at least twice a day - early morning and again in the evening. Not late, but evening, when people should be up and in the rooms. The TV would stay on, as would the microwave, but all of the lights and power would go out and our phones and computer would die. They said it was because the electrical was installed on a timer and they could have someone look at it. Don't look at it - fix it! Don't allow it to happen, but it did all 3 days and night...ridiculous! Walls and floors were paper thin and could easily hear everything adjoining and above. A LOT of weird characters hanging around outside all day and night to the point where we were afraid to leave our vehicle unattended. WE booked this because of the rating, but I have no idea how they had the rating they did. The staff was nice enough, but few spoke English so no matter what you said, or asked, they just smiled and said thank you. The bed was comfortable and the shower water pressure was good, but there was no sink space for placing anything. And the TV was a good size, but old and did not have a good picture. All in all, I do not recommend this place.
3 nachten verbleven in oktober 2023
Reactie van Ishita Patel op 5 nov 2023
Sorry for inconvenience! Please gave us one more chance to make your stay memorable with us!

8/10 – Goed

Denise S

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The nanagement was great and helpful
4 nachten verbleven in oktober 2023
Reactie van Dax Patel op 20 okt 2023
Thank you for your feedback

6/10 – Redelijk

Geoffrey

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Don’t stay here!
Don’t stay here. Floors so dirty your feet will turn black within minutes. Socks are ruined. My daughter crawled on the carpet before we noticed & had dirty black hands & knees. Booked a pet friendly room, didn’t get asked about my dogs & upon checkout get told I’ll have pet fees for a non pet friendly room. Didn’t they see that I booked that room & be sure to ask? Or stopped me when they saw us coming & going through the front door or on cameras? I truly don’t think I should have been charged for the pet fees since it wasn’t our fault. When we told her about the condition of the floor she said we didn’t complain last night so it’s our fault but all they’d do is move us to another dirty room. I didn’t want to repack up my kids for that. Just feel like I paid way way too much for what we got.
1 nacht verbleven in oktober 2023
Reactie van Ishita op 24 okt 2023
We thank you for your response in letting us know about your recent stay with us. We are extremely sorry for the inconvenience. We will address all your issues with our team. We assure you this will not happen again on your upcoming stay with us. Thank you

10/10 – Uitstekend

Lorne, Prentice

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly, room was clean... breakfast not good
1 nacht verbleven in september 2023
Reactie van Ishita op 1 okt 2023
We appreciate your feedback about your recent stay at our hotel. We will bring your concern to our Team to correct the issue as soon as possible. If you’re traveling to our area gain soon, don’t hesitate to call us.

2/10 – Ontzettend slecht

Valery

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Don’t waste your time
I did not stay here . Upon arrival red flags everywhere, people hanging around in parking lot, very unkept person walk directly into hotel and upstairs. Went to check out room upon opening Door fouls odor, nasty carpet and smelly room . cancelled this hotel all together
2 nachten verbleven in september 2023
Reactie van Ishita op 26 sep 2023
Thank you for taking the time to share your comments. Please accept our sincere apologies for not meeting yours or our expectations. Your concerns will be addressed with the staff and management. Once again please accept our sincere apology.

2/10 – Ontzettend slecht

shawn

Reisde met familie
Incredibly dirty with stains all over the floors. Foul smelling and musty on the second floor! The breakfast was next to none and gone before 730. Not to friendly at check in and overall a terrible stay!
2 nachten verbleven in september 2023
Reactie van Ishita op 26 sep 2023
Thank you for taking the time to share your comments. Please accept our sincere apologies for not meeting yours or our expectations. Your concerns will be addressed with the staff and management. Once again please accept our sincere apology.

10/10 – Uitstekend

Diana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean room. Friendly staff.
2 nachten verbleven in september 2023
Reactie van Ishita op 26 sep 2023
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon

10/10 – Uitstekend

Jeremy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was great
3 nachten verbleven in september 2023
Reactie van Ishita op 26 sep 2023
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon

10/10 – Uitstekend

Sue

2 nachten verbleven in september 2023
Reactie van Dax Patel op 20 okt 2023
Thank you for your positive feedback

10/10 – Uitstekend

CATHLEEN A

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Next to our concert
1 nacht verbleven in september 2023
Reactie van Ishita op 26 sep 2023
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon

2/10 – Ontzettend slecht

Connie

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I never write a review but felt the need to for this one. A nightmare that ended up costing. There are reasons their price is low.
3 nachten verbleven in september 2023
Reactie van Ishita op 26 sep 2023
Thank you for taking the time to share your comments. Please accept our sincere apologies for not meeting yours or our expectations. Your concerns will be addressed with the staff and management. Once again please accept our sincere apology.

2/10 – Ontzettend slecht

Andrew

1 nacht verbleven in september 2023
Reactie van Ishita op 1 okt 2023
We thank you for your response in letting us know about your recent stay with us. We are extremely sorry for the inconvenience. We will address all your issues with our team. We assure you this will not happen again on your upcoming stay with us. Thank you

2/10 – Ontzettend slecht

Eric

2 nachten verbleven in september 2023
Reactie van Ishita op 1 okt 2023
We thank you for your response in letting us know about your recent stay with us. We are extremely sorry for the inconvenience. We will address all your issues with our team. We assure you this will not happen again on your upcoming stay with us. Thank you

2/10 – Ontzettend slecht

Jessica

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was dirty
2 nachten verbleven in september 2023
Reactie van Ishita op 26 sep 2023
Thank you for taking the time to share your comments. Please accept our sincere apologies for not meeting yours or our expectations. Your concerns will be addressed with the staff and management. Once again please accept our sincere apology.

4/10 – Matig

Travis

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Dirty
The floors were absolutely disgusting in both rooms that we booked. Socks turned black and we did not dare walking barefoot. One bed was obviously not clean and the sheets had something on them as well as a very noticeable hair between the fitted sheet and top sheets. We got back to our room very late after a concert and there was nobody at the front desk to help us so we didn’t even bother waiting around. They also do not have cribs or pack’n’plays even though both hotels.com and their own website says that they do. One room smelled incredibly musty and almost like mold, the other room was hot and humid even with the a/c fan kicked on. I absolutely wouldn’t book here again.
1 nacht verbleven in september 2023
Reactie van Ishita op 26 sep 2023
Thank you for taking the time to share your comments. Please accept our sincere apologies for not meeting yours or our expectations. Your concerns will be addressed with the staff and management. Once again please accept our sincere apology.

4/10 – Matig

Terence

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not a pleasant stay. :-(
Looking at the pictures on the website compared to the actual place is like night and day. The lady who greeted us could be warmer and just being at the reception area, my family did not like the place immediately. I asked for a cancellation but she said no. Ok, so we decided to stay, upon reaching our room, there was this smell so we ran the ac until at least it was tolerable. As we tried to get comfortable, the suite we were in felt like we went into a time warp. The furnishings, carpet and linens were old! My family just sucked it up basically and tried to ride it out and when morning came, we couldn't wait to leave. How much they charged for the place compared to what we received was totally not worth it. The place was dirty and my son found bugs. This place is in the extremely low side and totally would not recomment staying here and even staying at any Super 8 places. In fact I should ask for a refund and felt rob for the amount of money we paid. Totally not acceptable. Sad.
1 nacht verbleven in september 2023
Reactie van Ishita op 7 sep 2023
We thank you for your response in letting us know about your recent stay with us. We are extremely sorry for the inconvenience. We will address all your issues with our team. We assure you this will not happen again on your upcoming stay with us. Thank you

8/10 – Goed

Peyton

1 nacht verbleven in augustus 2023
Reactie van Ishita op 26 sep 2023
Thank you for taking the time to share your comments. Please accept our sincere apologies for not meeting yours or our expectations. Your concerns will be addressed with the staff and management. Once again please accept our sincere apology.

2/10 – Ontzettend slecht

Travis

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Ishita op 7 sep 2023
We thank you for your response in letting us know about your recent stay with us. We are extremely sorry for the inconvenience. We will address all your issues with our team. We assure you this will not happen again on your upcoming stay with us. Thank you

8/10 – Goed

JMiguel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Ishita op 23 aug 2023
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us

2/10 – Ontzettend slecht

Dennis

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Worst stay. Rented a king suite. 5 outlets in room didn’t work. It was on the third floor. Next morning e woke up and elevator was out. My husband is handicapped. Asked when it would be fixed. They had no idea. Told them my husband couldn’t do stairs. They said they could move us to first floor but room was smaller. We reluctantly agreed. They moved us to a handicap room with a double bed. Very uncomfortable. Woke up next morning to the fire alarm going off. Had to evacuate. Went to check out and asked if they were going to comp us for the difference in room size. They told us no. Paid for a king suit for three days. Ended up in handicap with double bed for two of those days. Management is horrible. Will never stay there again.
Reactie van Ishita op 23 aug 2023
We thank you for your response in letting us know about your recent stay with us. We are extremely sorry for the inconvenience. We will address all your issues with our team. We assure you this will not happen again on your upcoming stay with us. Thank you

10/10 – Uitstekend

Muibat

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like their customers service. Also breakfast that was included.
6 nachten verbleven in augustus 2023
Reactie van Ishita op 14 aug 2023
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 – Uitstekend

AVIA

Zakenreiziger, Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff at this location, was very nice and accommodating, although it is not the nicest and most modern, I would stay for a short stay again beds were comfortable.
1 nacht verbleven in juli 2023
Reactie van Ishita op 9 aug 2023
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us

6/10 – Redelijk

Jonathan

1 nacht verbleven in juli 2023
Reactie van Ishita op 23 aug 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 – Uitstekend

Eric

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Painting trip
Was very nice and clean shower leaked but overall very nice
1 nacht verbleven in juli 2023
Reactie van Ishita op 9 aug 2023
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast was nice. There was no loud noise. Room was clean.
1 nacht verbleven in juli 2023
Reactie van Ishita op 9 aug 2023
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us

8/10 – Goed

Brittany

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They were very nice and helpful
2 nachten verbleven in juli 2023
Reactie van Ishita op 9 aug 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 – Uitstekend

Arlan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
nice, most likely stay again.
2 nachten verbleven in juni 2023
Reactie van Ishita op 9 aug 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

2/10 – Ontzettend slecht

Tanicka

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Service wasn’t good at all the room smelled like urine in cat just terrible
1 nacht verbleven in juni 2023
Reactie van Jack P op 10 jul 2023
We deeply apologize for all the issues that you encountered. We strive to give all of our guests a wonderful experience. It appears we fell short on your latest stay.

4/10 – Matig

Kurt

Negatief: Netheid, staat van de accommodatie en faciliteiten
The carpet was like a coat of something , it felt moist, and the bathroom floor was sticky , not sure if or what product being used to wash the tiled floor, and the mattress felt broke down on each side of it , needs some better products.
1 nacht verbleven in juli 2023
Reactie van Jack P op 10 jul 2023
We deeply apologize for all the issues that you encountered. We strive to give all of our guests a wonderful experience. It appears we fell short on your latest stay.

8/10 – Goed

Karin

Reisde met partner
Positief: Netheid, personeel en service
Close to a great Pancake House; friendly people at the Lobby
2 nachten verbleven in juli 2023
Reactie van Jack P op 10 jul 2023
Dear GuestThank you very much for your positive review. We are glad to hear that you enjoy your stay with us. We are committed to provide you best service and experience. We are looking forward to seeing you again.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was good
1 nacht verbleven in juni 2023
Reactie van Jack P op 10 jul 2023
Dear GuestThank you very much for your positive review. We are glad to hear that you enjoy your stay with us. We are committed to provide you best service and experience. We are looking forward to seeing you again.

8/10 – Goed

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very basic accomodations ..... all hotels too expensive these days including this one but it was the best price for an ok rated place in the area .... got me thru the night and the shower had good water pressure, bed was ok
1 nacht verbleven in juni 2023
Reactie van Jack P op 10 jul 2023
Dear Guest. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 – Goed

dennis

Reisde met familie
Positief: Netheid, personeel en service
Strong disinfectant smell especially in the lobby.The room was clean the air-conditioning is somewhat louder than we we were used to.It is in a convenient area close to shopping and dining
1 nacht verbleven in juli 2023
Reactie van Jack P op 10 jul 2023
Dear GuestThank you very much for your positive review. We are glad to hear that you enjoy your stay with us. We are committed to provide you best service and experience. We are looking forward to seeing you again.

8/10 – Goed

Amy

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Rooms are smelly and dirty
1 nacht verbleven in juli 2023
Reactie van Jack P op 10 jul 2023
Dear GuestThank you very much for your positive review. We are glad to hear that you enjoy your stay with us. We are committed to provide you best service and experience. We are looking forward to seeing you again.

6/10 – Redelijk

Robert

1 nacht verbleven in juni 2023
Reactie van Ishita op 9 aug 2023
Thank you for taking the time to share your comments. Please accept our sincere apologies for not meeting yours or our expectations. Your concerns will be addressed with the staff and management. Once again please accept our sincere apology.

4/10 – Matig

David

Reisde met een groep
I was confounded that I could not find tea in my room or in the breakfast nook and I had requested some from the front desk after I checked in and only found 3 types of coffee. Considering what I was charged for the room, I do not think my request was out of line. I also could not figure out how to get the listed TV channels on the TV with a placard right next to the TV, but no instructions on how turn on the correct App to view those channels.
1 nacht verbleven in juni 2023
Reactie van Jack P op 10 jul 2023
Thank you for taking the time to share your comments. Please accept our sincere apologies for not meeting yours or our expectations. Your concerns will be addressed with the staff and management. Once again please accept our sincere apology.

2/10 – Ontzettend slecht

Jesse

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
We got there at 12:30 since the hotel told us the room was ready. When getting there we walked into a dirty room. Our room wasn’t ready till 4:30 pm and by that time check in was past 2 hours and 30 mins. First time and last time I never have an issue with super 8 until this last experience
1 nacht verbleven in mei 2023
Reactie van Dax op 27 jun 2023
Dear GuestWe are extremely sorry for any unconvinced occurred. We discuss your concern to our staff and we ensure you that this will not happen again in the future. Thank you for your business and see you again.

8/10 – Goed

Bradley

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy to get to.
4 nachten verbleven in mei 2023
Reactie van Dax op 27 jun 2023
Thank you very much for your business.

8/10 – Goed

Catherine

Positief: Netheid, personeel en service
Front desk staff was great. The place was clean, rooms were nice. It needs some updating from wear and tear or I would give a perfect rating
3 nachten verbleven in mei 2023
Reactie van Dax op 27 jun 2023
Thank you very much for your business.

2/10 – Ontzettend slecht

Ryan

Negatief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Jack P op 22 mei 2023
Thank you for taking the time to share your comments. Please accept our sincere apologies for not meeting yours or our expectations. Your concerns will be addressed with the staff and management. Once again please accept our sincere apology.