Ingang accommodatie

Beoordelingen van The Majestic Hotel

3 out of 5
The Majestic Hotel
528 W Brompton Ave, Chicago, IL

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 513 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 297 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 106 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 53 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 35 van 1004 beoordelingen" "

8,6/10

Netheid

9,2/10

Personeel en service

7,8/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Regan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was beautiful and I loved the historical look.
2 nachten verbleven in april 2024
Reactie van Emilia op 6 mei 2024
Thank you for your feedback, Regan!

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We liked that they cater to cubs fans
1 nacht verbleven in april 2024
Reactie van Emilia op 2 mei 2024
Thanks for staying with us, Michael!

10/10 – Uitstekend

Denis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hfdvbj
2 nachten verbleven in april 2024
Reactie van Emilia op 29 apr 2024
Thank you for staying with us, Denis!

10/10 – Uitstekend

Kurt W.

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A wonderful stay. The staff was friendly and the location was easy for all we wanted to do.
2 nachten verbleven in april 2024
Reactie van Emilia op 27 apr 2024
Thank you for the awesome review, Kurt! We hope to have the pleasure of hosting you again!

10/10 – Uitstekend

Dina

Very convenient and super cozy neighborhood feel
1 nacht verbleven in april 2024
Reactie van Emilia op 25 apr 2024
Thank you for staying with us, Dina!

10/10 – Uitstekend

Sam

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and quiet place to stay.
1 nacht verbleven in april 2024
Reactie van Emilia op 25 apr 2024
We hope to have the pleasure of hosting you again in the future, Sam!

10/10 – Uitstekend

Kathy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very courteous and helpful. Good location.
1 nacht verbleven in april 2024
Reactie van Emilia op 24 apr 2024
Thank you for your great feedback, Kathy! It was a pleasure hosting you.

8/10 – Goed

Tara

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was an easy walking distance to Wrigley and had early parking available so we could leave our car before the game. Hotel is clean and has a lot of charm to it, being older. The water took an extremely long time to warm up for a shower (5-10 mins) but eventually got there. As an older hotel, it's not very sound insulated from other guests being loud in the hallway on their way back from a night out, but overall the hotel was quiet and the stay was a good experience.
1 nacht verbleven in april 2024
Reactie van Roxana op 26 apr 2024
Dear Tara, Thank you for staying with us and for your review. Please know we appreciate you taking the tie to bring your feedback to our attention and we are looking into the tithings you've mentioned. We hope to accommodate you again!

8/10 – Goed

Blair

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Walls are a little thin so be prepared to hear your neighbours. With ear plugs, not a big issue. Otherwise, a lovely property in a great location.
3 nachten verbleven in april 2024
Reactie van Emilia op 23 apr 2024
Thank you for taking the time to tell us about your experience, Blair! We would like to take this opportunity to sincerely apologize for the noise during your stay. We look forward to the next opportunity we will have to welcome you back.

10/10 – Uitstekend

Brett

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Amazing
2 nachten verbleven in april 2024
Reactie van Emilia op 15 apr 2024
Thanks for staying with us, Brett!

10/10 – Uitstekend

Kazuyuki, fujimi-cho, Tachikawa-shi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
野球場に近く、野球関連の展示も素敵。 良かったです!
3 nachten verbleven in april 2024
Reactie van Emilia op 9 apr 2024
Thank you for staying with us, Kazuyuki!

8/10 – Goed

Stephanie

Reisde met familie
Positief: Netheid, personeel en service
I really liked the baseball themed décor and that it was walking distance to Wrigley Field. The bed was comfortable and the room we stayed in was nice because it had a living area separate from the bedroom and bathroom. The staff was friendly and helpful. I would stay here again.
3 nachten verbleven in april 2024
Reactie van Emilia op 8 apr 2024
Stephanie, it's pleasing to hear that you appreciated the comfort of the mattress and our baseball decor! Our location does indeed offer great convenience. We do hope to have the opportunity to welcome you back in the future! Take care.

10/10 – Uitstekend

Denise

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Holder hotel with a lot of character. Clean quiet friendly and walkable to Wrigley.
2 nachten verbleven in maart 2024
Reactie van Emilia op 2 apr 2024
Thank you for your wonderful feedback, Denise! We enjoyed your presence and welcome you back again soon.

10/10 – Uitstekend

John, Temperance

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Emilia op 22 apr 2024
Thank you for your feedback, John!

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and goodlocation
1 nacht verbleven in maart 2024
Reactie van Emilia op 28 mrt 2024
Thank you for your wonderful feedback, John. We hope to see you in the future.

8/10 – Goed

Heather

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is great. Didn’t receive wine as indicated in reservation.
1 nacht verbleven in maart 2024
Reactie van Emilia op 28 mrt 2024
Thank you for your feedback, Heather! Yes, you do receive a complimentary wine. Your have two options in the room. We also have white wine upon request. Please help yourself.

10/10 – Uitstekend

Erik Justin

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff here were so kind and helpful and pleasant to interact with. Always our go to hotel in Chicago.
4 nachten verbleven in maart 2024
Reactie van Emilia op 25 mrt 2024
Thank you so much for staying with us, Erik! Its been delightful hosting you at the Majestic Hotel! We hope to see you again in the future.

8/10 – Goed

Geovanni

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay if you dont need to park. If you need to park thats a whole different situation as the parking is in a different building run by different people. If you dont have alot of things with you then maybe its not so bad. but anything more than 2 bags and its a whole production. Just be prepared to do some walking if you need to park. I took off one star because the parking situation is so atrocious.
1 nacht verbleven in maart 2024
Reactie van Emilia op 25 mrt 2024
Thank you for your feedback, Geovanni. I would like to start by apologizing to you for not meeting your expectations with our parking situation. We strive to make each stay as pleasant and comfortable as possible. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Emilia op 26 mrt 2024
Thank you for your feedback, John! It was a pleasure meeting you. We hope to see you again in the near future.

10/10 – Uitstekend

Nicole

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cool property in a great location!
2 nachten verbleven in maart 2024
Reactie van Emilia op 19 mrt 2024
Thank you for sharing your feedback!! We hope to have the pleasure of hosting you again in the near future, Nicole.

10/10 – Uitstekend

Sintia, Mendota

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience. Will definitely stay again.
1 nacht verbleven in maart 2024
Reactie van Emilia op 19 mrt 2024
Thank you for taking the time to review your stay with us! We appreciate your feedback, Sintia!

10/10 – Uitstekend

Christina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
will be back
1 nacht verbleven in maart 2024
Reactie van Emilia op 19 mrt 2024
We cant wait to see you again, Christina!

8/10 – Goed

Nicole, Richfield

Positief: Netheid, personeel en service en voorzieningen
I was downtown for a concert at Aragon so only stayed one night. I'm glad I read the reviews so nothing was a surprise! Check in was easy. The front desk staff were very friendly and helpful. Have to unload at the entrance if you have a ton of stuff and use valet parking located around the corner from the hotel. The elevator is super small! I used it to haul all my stuff on a cart but used the stairs to go back and forth. My room was nice enough. It was definitely dated but super clean and spacious. I liked that there is a fridge and separate living area. The bed was very comfortable too. I missed the reviews alerting how loud the radiators are! I almost called the front desk because it sounded like someone was trying to come thru the floor of my room! My bathroom was nice just an old and very low toilet which had problems flushing. There's also no shelf space in there for girls who have a lot lady products but I made it work. Overall it was a pleasant stay. It's definitely a great location if you plans in the area. I'd stay again.
1 nacht verbleven in maart 2024
Reactie van Emilia op 15 mrt 2024
Thank you for taking the time to share a detailed review of your recent stay, Nicole. Please do accept our apologies for the radiator noise and for taking the time to make us aware of the issues you encountered during your stay. We love to learn more about your visit as we work to improve our guests experience. We hope to see you back in the near future!

10/10 – Uitstekend

Destiny

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful building inside and out! The staff made it so easy for us to check in early and get ready for our day!
1 nacht verbleven in maart 2024
Reactie van Emilia op 10 mrt 2024
Hello Destiny, we appreciate your wonderful feedback. It was a pleasure to meet you here at the Majestic Hotel. We hope to see you again in the future!

8/10 – Goed

Stephanie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bed was definitely not a queen size but everything else was fine.
1 nacht verbleven in maart 2024
Reactie van Roxana op 11 mrt 2024
Stephanie, Thank you for staying with us and for your feedback. Although it might not feel as a queen size bed I can assure it is :)

4/10 – Matig

melanie

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Nice property but needs updating of carpet and couch. Very dirty
1 nacht verbleven in maart 2024
Reactie van Emilia op 10 mrt 2024
Thank you for your feedback, Melanie. We assure you that we take your concerns seriously and are actively looking into the issues you've raised. We take cleanliness and guest satisfaction seriously, and we apologize for any inconvenience you encountered during your stay. We hope to have the opportunity to welcome you back in the future.

8/10 – Goed

Hannah

1 nacht verbleven in maart 2024
Reactie van Emilia op 4 mrt 2024
Thank you for staying with us, Hannah!

10/10 – Uitstekend

David

Positief: Voorzieningen
very nice little hotel in a great part of the city
1 nacht verbleven in februari 2024
Reactie van Emilia op 28 feb 2024
We're thrilled to hear that you enjoyed your stay with us, David. We hope to welcome you back soon.

10/10 – Uitstekend

Monica

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is so nice, right when you step in it smells amazing. The lobby area was very clean and inviting. The building is old and the room was a little dated but the rooms are clean and very spacious. I loved my experience at this place. The staff was courteous and attentive. I would definitely stay here again and suggest it to others.
2 nachten verbleven in februari 2024
Reactie van Emilia op 28 feb 2024
Monica, thank you for your wonderful feedback! It was a pleasure meeting you and hosting you at the Majestic Hotel. We look forward to seeing you in the future!

10/10 – Uitstekend

TW, Milwaukee

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Majestic Hotel was very quaint! The rooms were adorable! I’ll definitely stay there again. And I got a free bottle of wine. My experience was quite nice.
1 nacht verbleven in februari 2024
Reactie van Emilia op 22 feb 2024
We're delighted to hear that you had an awesome experience! Free wine is always a plus. We look forward to welcoming you back in the future.

2/10 – Ontzettend slecht

Dawn

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The deadbolt was jammed, so couldn’t possibly work as in it was deliberately jammed. We called the front desk to fix it, and they never showed up to move rooms. We felt really uncomfortable, so we left.
1 nacht verbleven in februari 2024
Reactie van Emilia op 21 feb 2024
Thank you for taking the time to review our property. We are very disappointed to read about your experience during your stay. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. We apologize for the inconvenience that you have experienced while being our guest. We will take your comment and share them with our team and work harder to fix all the issues you encountered for a much better experience next time.

10/10 – Uitstekend

Devita

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Emilia op 20 mrt 2024
Thanks for staying with us, Devita!!

8/10 – Goed

Jeffrey

1 nacht verbleven in februari 2024
Reactie van Emilia op 20 mrt 2024
Thank you for staying with us, Jeffrey!

10/10 – Uitstekend

Vanessa A

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location to BriarTheatre Bars and Restaurants
1 nacht verbleven in februari 2024
Reactie van Emilia op 19 feb 2024
Thank you for staying with us, Vanessa!

4/10 – Matig

Leslie

1 nacht verbleven in februari 2024
Reactie van Emilia op 20 mrt 2024
Thank you for sharing your feedback with us. We apologize for any inconveniences you experienced during your stay. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us, and we strive to provide gracious, engaging, and caring service and try hard to make sure all of our guests have a rewarding stay. We hope you give us another chance in the future, Leslie!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place, good value
1 nacht verbleven in februari 2024
Reactie van Emilia op 12 feb 2024
Thanks for staying with us, David!

8/10 – Goed

Cara

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Great little hotel, right off Lake Shore Drive. Parking garage was convenient, and only $25 for 24 hrs! It’s definitely an old building, but they’ve done a pretty good job maintaining. Some really fun Cubs memorabilia and decor on the ground floor too! I’d definitely stay again, especially for the price we got!!!
1 nacht verbleven in februari 2024
Reactie van Emilia op 12 feb 2024
Thank you for sharing your wonderful experience! We hope to have the pleasure of hosting you again in the future, Cara.

8/10 – Goed

JoAnn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely historic hotel. Cozy common room with fireplace.
2 nachten verbleven in januari 2024
Reactie van Emilia op 12 feb 2024
Thanks for staying with us, JoAnn!

8/10 – Goed

Gonzalo, Chicago

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It probably has nothing to do with the property but maybe a miscommunication. When I reserved the room, your app stated that a complimentary bottle of wine was included. The bottle of wine was actually$17.00.
1 nacht verbleven in februari 2024
Reactie van Emilia op 8 feb 2024
We are very sorry for the confusion, Gonzalo. You are correct, our VIP guests receive 1 Free bottle of wine per stay. VIP guests are welcome to enjoy our Pinot Noir or Cabernet Sauvignon.

8/10 – Goed

Katherine

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in januari 2024
Reactie van Emilia op 5 feb 2024
Thank you for staying with us, Katherine. We hope to host you again soon!

8/10 – Goed

Rona, SAINT PAUL

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was incredibly kind and helpful. Suite layout was perfect for our needs. Other guests were also kind. Great location just off Lakeshore Drive.
1 nacht verbleven in januari 2024
Reactie van Emilia op 2 feb 2024
Thank you for staying with us, Rona. We are delighted to hear about your positive experience during your stay with us. We hope to have the pleasure of hosting you in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was my first time in Chicago, and I stayed at this hotel. Perfect choice indeed.
1 nacht verbleven in januari 2024
Reactie van Roxana op 29 jan 2024
Thank you for choosing our hotel for your first Chicago trip. We hope to see you again soon!

8/10 – Goed

Bryan

Zakenreiziger
Positief: Personeel en service
Charming lobby area
1 nacht verbleven in januari 2024
Reactie van Roxana op 29 jan 2024
Thank you for staying with us!

8/10 – Goed

Jerome

Reisde met een groep
Positief: Netheid, voorzieningen
One night stay for a show in Uptown. Older building remodeled to a hotel. Room was small and clean. The room had an excellent beverage cache in the room's refrigerator at reasonable prices. Parking was secure, indoors and relatively inexpensive too.
1 nacht verbleven in januari 2024
Reactie van Emilia op 22 jan 2024
Your feedback is very important to us, Jerome. Thank you so much for staying with us, we hope to see you again in the near future.

8/10 – Goed

Jerry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to Wrigleyville and is a pretty safe area! Hotel has a baseball theme! Older but that’s the charm if you like that kinda thing! Free coffee is top notch! I would recommend this place.
1 nacht verbleven in januari 2024
Reactie van Emilia op 22 jan 2024
Thank you for your wonderful feedback, Jerry! We hope to see you back in the future. Take care.

6/10 – Redelijk

James

Zakenreiziger
Negatief: Personeel en service
Staff was rude , no parking was available
1 nacht verbleven in januari 2024
Reactie van Emilia op 23 jan 2024
Thank you for your review. We apologize that your stay was less than satisfying. Feedback like yours assists us in improving our service. In addition, please know that your comments and issues were addressed. We hope that you give us another opportunity in the future.

10/10 – Uitstekend

Hannah

Reisde met familie
1 nacht verbleven in januari 2024
Reactie van Emilia op 22 jan 2024
Thank you for staying with us, Hannah!

10/10 – Uitstekend

Gordon

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Roxana op 19 jan 2024
Thank you for staying with us Gordon!

8/10 – Goed

Christina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Roxana op 19 jan 2024
Thank you Christina!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The front desk person was very accommodating and very friendly. I traveled solo and felt very safe and comfortable.
1 nacht verbleven in januari 2024
Reactie van Roxana op 19 jan 2024
Dear Guest, Thank you for staying with us and for your kind comments about our team. We're happy you had a wonderful experience with us and we are looking forward to see you again!