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Beoordelingen van Holiday Inn Express & Suites Childress, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Childress, an IHG Hotel
3001 Avenue F Nw, Childress, TX

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 442 van 930 beoordelingen" "
Gastenscore: 8 - Goed. 262 van 930 beoordelingen" "
Gastenscore: 6 - Redelijk. 123 van 930 beoordelingen" "
Gastenscore: 4 - Matig. 67 van 930 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 36 van 930 beoordelingen" "

8,4/10

Netheid

8,8/10

Personeel en service

7,6/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Willem, Alkmaar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel for a stopover. Friendly staff, nice room and an excellent breakfast.
1 nacht verbleven in oktober 2018

8/10 – Goed

Aletta, Abcoude

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
goede opstap naar de canyons
Goed hotel met prima bereik naar Canyon de Chelly

4/10 – Matig

Heather

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
There was sheetrock dust on the carpet along the wall. Looked like nothing was wver moved when the room was vacuumed. Terrible staining in the tub. Most disturbing was the door lock was missing the strike plate, so door did not close securely. I used a chair up against the door for my own piece of mind. Hotel allows pets, wonderful in theory. Until the dog next door barks when you're trying to sleep. I pass through here a couple times of year, will try the Hampton Inn next time. Even with the renovation, this Holiday Inn needs more attention to feel safe & clean.
1 nacht verbleven in april 2024

4/10 – Matig

Cliff

Reisde met huisdieren, Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Needs to be remodeled. Property hasn’t been maintained. Bath tub, sink, toilet - stained, discolored grout, corroded fixtures. Linens are tattered. Booked thru Expedia which referenced $25 pet fee and front desk clerk said new owners increased the pet fee to $50 and they would not honor what was written in hotel description on Expedia. Will not stay here again. Will stay at Hampton Inn in the future; we travel thru this area monthly and Holiday Inn Express will not be our chosen hotel.
1 nacht verbleven in april 2024

4/10 – Matig

Lorin

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking was a problem! The staff was not friendly or helpful and fairly argumentative. We had booked multiple rooms and they had a problem finding them. Wanted us to park at the Walmart parking lot.
1 nacht verbleven in april 2024
Reactie van GM op 25 apr 2024
Thank you for sharing your feedback. On behalf of the entire team, I would like to personally apologize for any inconvenience experienced during your stay. . Your review has already been shared with our team so that we can begin to address this feedback and provide excellent experiences to our guests. Please know that we strive every day to improve so that we are able to provide the service that you and every guest deserves.

10/10 – Uitstekend

Callista

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was nervous because of the other reviews related to cleanliness. I had an amazing stay. The pool was clean, my room on the second floor was clean with amazing amenities (washer/dryer), fridge, microwave, fabulous breakfast, and dog friendly. This hotel had had some renovations recently which were for the better and didn’t impact my stay in anyway. The only tip for travelers would be if you have a pet check the fur and coat for fox tails. They did have grass areas but they were impacted by these horrible twisted and dangerous burrs. Definitely do not let your dog go in the field next to the parking lot because it is full of them. The stay other than this minor annoyance is as fabulous.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Razvan

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
One bed was used but not changed, We were given sheets to change it, no help , TV was not working, bathroom dirty and decrepit. Worst hotel we stayed at in a very long time.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Leroy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice stay.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Irina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only one problem we had during our stay. At 12:30 am a drunk man awoke guests at the first floor. He was yelling, slapping the door, and arguing loudly with a woman in his room. The front desk lady came to calm him down, but he didn’t change his attitude, was very angry and continued to make noises during the hour. Therefore, we didn’t sleep and didn’t have the rest after the long drive as we expected to have.
1 nacht verbleven in maart 2024

8/10 – Goed

Becky

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean rooms; great breakfast options; polite front desk staff; the common areas, like the hallways, have some updating needs.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

mark

Reisde met partner
Overall the property has its share of flaws but it was clean and in a safe area , good breakfast with hot items and plenty of it .. Beds were super comfy on the king size I slept including the pillows … Hot water was plentiful… I would stay here again for sure and I’m about as picky as it gets ..
2 nachten verbleven in maart 2024

8/10 – Goed

MICHAEL

Positief: Personeel en service
2 nachten verbleven in maart 2024

8/10 – Goed

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

kenneth

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had we known this hotel was under construction/ being remodeled, I would have never stayed there. I would think Expedia would be on top of things like this!
1 nacht verbleven in februari 2024

6/10 – Redelijk

Cliff

1 nacht verbleven in februari 2024

10/10 – Uitstekend

MELISA

1 nacht verbleven in februari 2024

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Keep going 🚙🚙🚙
Worn out and dirty!
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Simone

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

shawn

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Although the location is a bit odd, the hotel rooms are great, beds comfortable, clean.
1 nacht verbleven in januari 2024

8/10 – Goed

William

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good Place in Childress
Room was comfortable, but needs updating. Bathroom tub stained and had spots that I wiped off. Tub didn't drain well, but was fixed quickly. Toilet tank would run intermittently. Desk clerk, Sam was great! Finding way to the hotel from the highway is not clear.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

David

Positief: Voorzieningen
Good place to stay
1 nacht verbleven in januari 2024

4/10 – Matig

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Maintenance Issues
Shower and TV didn’t work.
1 nacht verbleven in december 2023

6/10 – Redelijk

Lori

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room needs repair. Heater had broken parts and was loud. Walks needed repair as room had holes by window/ac. Bathroom was not clean… stains at base of toilet. One bad box spring was stained and had no skirt. Did not feel like a $100 hotel, more like a motel 6. Would not return
1 nacht verbleven in december 2023

4/10 – Matig

Lindsey

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Never again
The door was open when walked in, the bathroom wasn’t cleaned. There was a wet towel in a dirty bathtub and used toilet paper and a dirty toilet. Also there was damage to the wall in the bathroom and Sheetrock and broken tile everywhere.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Louis, Gilbert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

8/10 – Goed

Michael

Reisde met familie
1 nacht verbleven in december 2023

8/10 – Goed

James

1 nacht verbleven in december 2023

6/10 – Redelijk

Jessica

Reisde met familie
Positief: Personeel en service, comfort kamer
Negatief: Netheid
Comfortable stay
Room was comfortable. Towels were dirty and bathroom wasn’t great. The front desk did provide clean towels. I didn’t complain about the towles as it wouldn’t make a difference. The customer service was exceptional. Bed was nice and I slept well. My only issue was the bathroom as a whole. Breakfast was nice.
1 nacht verbleven in december 2023

8/10 – Goed

CINDY

1 nacht verbleven in december 2023

4/10 – Matig

Karen, Baton Rouge

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
When we checked in the front desk did not tell us that the water would be shut off in the motel. I could not get a shower or brush my teeth. When I checked out I complained about this but they did not offer to reimburse any part of the cost of the room. Fire alarm went off several times around 5AM. Three floors but only one slow elevator. Bathroom counter and light were nice but bathtub was old. No light in the kitchen area. Did like the pillow cases identified if pillow was soft or firm. A lot of truck drivers and trade workers stay here so overall the facility could use an update. Breakfast was fair with two types of eggs, two types of sausages, biscuits and gravy. But there was no fruit such as bananas or berries for cereal. Did have warm cinnamon rolls.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Seth

Will stay there again
Very pet, friendly, and very clean. Staff was welcoming.
1 nacht verbleven in november 2023

8/10 – Goed

Yunuhen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient and affordable
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Chuck

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

10/10 – Uitstekend

Clifton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023

10/10 – Uitstekend

Wrangler

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

6/10 – Redelijk

Matthew

1 nacht verbleven in november 2023

10/10 – Uitstekend

Timothy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Eugene

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay
Very nice and restful.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

tammye

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Didnt like dogs barking next door
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Andrea

1 nacht verbleven in oktober 2023

8/10 – Goed

Linda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fairly new, clean rooms and bathroom.
2 nachten verbleven in oktober 2023

6/10 – Redelijk

Linda

Positief: Netheid, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Tommy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Rita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023

4/10 – Matig

george

Reisde met familie
Negatief: Voorzieningen
No hot water at times. One bath towel for two people. Food was fair at best.
1 nacht verbleven in september 2023

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

6/10 – Redelijk

Clifford

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Holiday Inn Express Albuquerque NM and ChildressTX
The Holiday Inn Express in Albuquerque NM was clean and very friendly, but the breakfast was hospitalish. Scrambled eggs had no taste, bacon was a little under cooked. Parking was terrible for any RV and trailer. Holiday Inn Express in Childress TX was clean and very friendly. Don't bring an RV/truck and trailer here because there is no parking and no where to turn to get out. I want to give an attaboy to Pablo the maintenace man for his assistance in guiding me while got my large U-Haul truck and car dolly trailer with car attached out of the parking lot. Pablo also checked out my room phone. Some of the amenities did not work in some of the rooms, and the rooms looked like they could use a needed upgrade, but they were clean. The kitchen was a little slow on getting the breakfast out, and again the scrambled eggs had no flavor.
1 nacht verbleven in september 2023