Een Turks bad/hammam, lichaamsbehandelingen, body wraps, body scrubs
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Beoordelingen van Shadow Boutique Hotel & Spa

4 out of 5
Shadow Boutique Hotel & Spa
Pietrariei Street 9/1, Chisinau

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 12 van 22 beoordelingen" "
Gastenscore: 8 - Goed. 4 van 22 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 22 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 22 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 22 beoordelingen" "

8,8/10

Netheid

8,2/10

Personeel en service

6,6/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Cristina

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very quiet and safe place 👍
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Doina

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I would never recommend staying here not even for free. This place is terrible. We arrived at midnight so as we were approaching the hotel we saw some “ladies of the night” walking on the side of the street. It felt extremely unsafe. On top of it, the property doesn’t have an elevator so if you have luggage you’re screwed. It is not mentioned on their website. The front desk agents spoke extremely poor English, I had to repeat myself multiple times. My husband had to carry the heavy luggage up the stairs plus on the third floor, nobody was there to assist. The worst part when we got in the room the AC remote was missing. The front desk agent kept repeating its on the desk. I asked her to come up and show me, she couldn’t because it wasn’t there. We had to sleep with the window opened and were fighting mosquitos all night. It was hot and miserable. My kids’ back looked like polka dots from all the mosquito bites. The room conditions were very poor, nowhere near what shows in the pictures. Half of the lights weren’t working and there was a huge spider web on the ceiling on top of my bed. We reserved the place for 2 nights. We checked out the next morning and left. The front desk agent was completely ignoring me until I called her out on the extremely poor customer service. She wanted to charge me more money. Nobody called us to do anything about the AC or check on us. The only nice part about our stay was the breakfast and the lady who served. Very kind lady. Don’t go here!
2 nachten verbleven in juli 2023

6/10 – Redelijk

Valentin

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen
I would say it’s average
8 nachten verbleven in april 2023

4/10 – Matig

Maxim

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The first impression. It was like Dracula's castle. First of all, I have booked a standard room, but they said it is economy. After that, the room was so hard to breathe, we had no windows. In general, it was a nice experience, in our room we had everything... Another disappointing fact was the breakfast. In our booking and on the site was written - free breakfast. They said we have to pay for it. The Wi-Fi connection is very bad. So... Not the best option for Chișinău, but for this price you can find a way better place. The air in the room is very suffocating, you can not breathe
1 nacht verbleven in november 2022

4/10 – Matig

Adriana

Zakenreiziger
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The property doesn’t have heating during the night! It was extremely cold, I slept fully dressed with a hoodie on. I had to call several times beg for them to town on the heat, they had multiple excuses in why there is no heat! Bottom the inside is a motel with no heat.
1 nacht verbleven in november 2022

10/10 – Uitstekend

Sofia

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place with nice amenities. Breakfast was awesome.
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Oleksandr

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is a very nice place
2 nachten verbleven in april 2022
Reactie van TATIANA op 13 apr 2022
Hello dear Guest, Thank you for choosing Shadow Hotel. Have you nice day!

10/10 – Uitstekend

Frederik Bols

4 nachten verbleven in oktober 2021

10/10 – Uitstekend

Jerome

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Personeel en service, voorzieningen
Dåligt att detta hotell utger sig för att erbjuda spa och gym. Inte tillgängligt utan att boka. Vilket heller inte fungerar.
3 nachten verbleven in november 2019

10/10 – Uitstekend

George

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2019

10/10 – Uitstekend

pascal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bon compromis
Suite confortable, petite terrasse et baignoire spa dans la chambre. Tranquille, personnel à l’écoute, sympathique. Petit déjeuner correct. (Café pas terrible) Station de bus importante à proximité desservant l’ensemble de l’agglomération. 4 lei par voyage que vous payez dans le bus. Évite l’arnaque de certains taxis.
2 nachten verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Moldova med familien
God frokost, serviceinnstilt personell som hjalp til med å skaffe sjåfør til våre utflukter. Hotell området var en liten oase midt i et område som var preget av mye veiarbeid og bygging. Men det var aldri noe bråk. Hadde ikke gjort noe om nabolaget var litt mer trivelig. Deilig med bassenger inne og ute.
7 nachten verbleven in juli 2019
Reactie van Tatiana op 19 aug 2019
Thank you dear guest for a good mark, and great appreciation, wait for your next time in our hotel Have you nice day! Best regards!

10/10 – Uitstekend

Stanley M.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2018
Reactie van Tatiana manager op 14 nov 2018
Thank you a lot dear guest. Have you nice day!

8/10 – Goed

Stefan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beware of the construction going on next door!
There is a huge construction work going on just 50 meters behind the hotel. A massive construction site. They are building a skyscraper with apartments. Which can not be seen on the old photos the hotel provided on this website. Breakfast was good and friendly staff. But location is not very good. It is a far walk from the city centre. You can easy go by trolleybus but I suppose there are better hotels closer to the centre.
2 nachten verbleven in juli 2018
Reactie van Tatiana manager op 22 okt 2018
Dear guest, thank you for choosing our hotel and for your good appreciations. We hope you enjoyed staying in our hotel and as soon as possible you will return, we will be glad to see you again. Have you have a nice week! Best regards! Tatiana, manager.

8/10 – Goed

David

Positief: Netheid, personeel en service en comfort kamer
Ok...but not for me
The staff was helpful, but the location is not that great. I decided to change hotels to be in a room up to American standards.
1 nacht verbleven in september 2018
Reactie van Tatiana manager op 22 okt 2018
Dear guest, thank you for choosing our hotel and for your good appreciations. We hope you enjoyed staying in our hotel and as soon as possible you will return, we will be glad to see you again. Have you have a nice week! Best regards!

10/10 – Uitstekend

Albert, paris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel en plein centre ville avec piscine et spa, massage (testé et approuvé ) Personnel a l ecoute Chambre spacieuse et confortable
1 nacht verbleven in augustus 2018
Reactie van Tatiana manager op 5 sep 2018
Dear guest, thank you for choosing our hotel and for your good appreciations. We hope you enjoyed staying in our hotel and as soon as possible you will return, we will be glad to see you again. Have you have a nice week! Best regards! Tatiana, manager.

10/10 – Uitstekend

Mihail

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2018
Reactie van Tatiana manager. op 11 jun 2018
Stimate oaspete vă mulțumim că ați ales hotelul nostru și în final ați găsit timp să ne apreciați cu o notă bună. Sperăm că va plăcut să stați în hotelul nostru și în curînd vă veți întoarce la noi, vom fi bucuroși să vă revedem. Să aveți o săptămînă frumoasă! Cu respect!

10/10 – Uitstekend

Tajci, Frankfurt

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hübsches Hotel
Frühstücksbüffet sehr üppig, alles auch für Spätaufsteher noch vorhanden und frisch zubereitet. Restaurant im Hotel hat gute Speiseksrte mit einheimischen und internationalen Speisen. Außenanlagen sehr gepflegt und sauber. Zimmer sehr sauber und modern. Mehrsprachiges Personal somit gute Verständigung möglich. Etwas störend war die Baustelle neben dran.
5 nachten verbleven in mei 2018
Reactie van Tatiana, manager. op 18 mei 2018
Dear guest, thank you for choosing our hotel and for your good appreciations. We hope you enjoyed staying in our hotel and as soon as possible you will return, we will be glad to see you again. Have you have a nice week! Best regards!

8/10 – Goed

SVETLANA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Праздники в Кишинёве.
В целом хорошее впечатление, тихое место, уборка ежедневно, завтраки вкусные, до центра на троллейбусе 10-15 минут, есть супермаркет в шаговой доступности, такси до аэропорта 85 лей.
3 nachten verbleven in maart 2018
Reactie van Татьяна менеджер. op 14 mrt 2018
Уважаемый гость, мы благодарим вас за то, что выбрали наш отель, и, в конце концов, нашли время оценить нас с хорошей оценкой. Мы надеемся, что вам понравилось ваше пребывание в нашем отеле, и скоро вы вернетесь, мы будем рады снова вас увидеть. Успехов вам и хорошей недели! С уважением, Татьяна менеджер.

10/10 – Uitstekend

vitalie, orlando florida

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Guest service and food
Tatiana Did good arrangements with my room, everything brand new food great,very good location I will come back for the summer next time !! Thanks
8 nachten verbleven in februari 2018
Reactie van Tatiana manager op 5 mrt 2018
Thank's a lot Vitalie for appreciation our location, we are wait for you next time. See you! Have you nice day! Best regards,

4/10 – Matig

Lissi

Positief: Netheid
1 nacht verbleven in februari 2018
Reactie van Tatiana manager op 6 mei 2018
Hello dear guest how can you put 2 on expedia for our hotel if you didn't payed for our services. You left the hotel without paying. It is not normal!