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Beoordelingen van Cara Hotels Trinidad

3 out of 5
Cara Hotels Trinidad
Southern Main Road, Point-a-Pierre, Claxton Bay, Trinidad

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 51 van 190 beoordelingen" "
Gastenscore: 8 - Goed. 77 van 190 beoordelingen" "
Gastenscore: 6 - Redelijk. 37 van 190 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 190 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 190 beoordelingen" "

7,8/10

Netheid

8,0/10

Personeel en service

7,6/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Leuk verblijf
Goed verblijf, doch minder goede internetverbinding
6 nachten verbleven in juli 2017

10/10 – Uitstekend

Joe Djien

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect business hotel, the little snack in the room on arrival is perfect.

10/10 – Uitstekend

La Shelle

Positief: Personeel en service, voorzieningen
Hotel has beautiful views, very modern and chic However the large glass window (basically a wall) looked as though it hasn’t been cleaned in months But overall great surroundings, friendly and helpful staff and 9/10 rating for my first travel experience
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Ronald

2 nachten verbleven in januari 2024

10/10 – Uitstekend

Don, Peachtree Corners

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great facilities
2 nachten verbleven in januari 2024

4/10 – Matig

Danielle, SOUTH RICHMOND HILL

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen
We were recommended to this hotel on such high merits and for our first time staying we definitely expected much more. Its almost as if we got the absolute worst room on the property. The toilet was flushing half way, you'd have to double flush it for it to cleanly flush. The water was leaking out from the button so when you double flush you've got all wet fingers (not a big deal as it's clean water..) The room door was stuck where it would have to forcibly be slammed closed with extra effort and then entering you'd have to jiggle the key to open it. I did not hear anyone else slamming their doors the way we had to! Furthermore, half of the furniture in the room was partially stained, things didn't look new and to the Cara standard that we were expecting. Lastly, probably the worst of all was the shower. When you're showering it would suddenly go hot to cold and you'd have to try and adjust it to get back warm and it would have a delayed response and stay cold for a minute, then warm up and after a minute get back freezing cold. Going to the pool and taking a shower and getting ready for breakfast was definitely not fun. We were not taking any means of long showers, but standing in the corner cold made the shower 2x longer as we'd have to wait for warm water. Unfortunately our friends said this was not the experiences they had previously, so it seems as if we got the short end of things.
1 nacht verbleven in januari 2024

8/10 – Goed

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A pleasant stay for 3 days.
A nice hotel complex overall. My room was quite ‘tired’ though, so it didn’t feel like good value for money. The staff were nice but they seemed over worked and therefore a little slow. I enjoyed 3 days and nights there. Check out was not ideal as they missed a request, resulting in a charge after check out. All in all, a pleasant stay.
3 nachten verbleven in december 2023

6/10 – Redelijk

Laura

Negatief: Personeel en service, staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Elvis

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really nice place
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Donna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone at Cara (including the security) made us feel welcome at all times. Excellent greeting, breakfast and very tasty meals. Easy check in and check out. Thank you all for our wonderful stay.
3 nachten verbleven in november 2023

8/10 – Goed

Marisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Joanne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great views, excellent staff
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Marcela

3 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

stacy

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property is very outdated and most of the staff was not helpful. We did not feel welcomed
2 nachten verbleven in juni 2023

8/10 – Goed

Kristin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great getaway if you want to rest and recharge. Very peaceful
1 nacht verbleven in mei 2023

8/10 – Goed

Stasse

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
enjoyed my stay there
9 nachten verbleven in april 2023

2/10 – Ontzettend slecht

ISIEKWE, new york

1 nacht verbleven in april 2023

10/10 – Uitstekend

Luis

Reisde met familie
Positief: Netheid, personeel en service
the attention of the hotel staff is very good
6 nachten verbleven in april 2023

10/10 – Uitstekend

lasana

1 nacht verbleven in april 2023

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023

6/10 – Redelijk

Flohn

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The lobby, bar, pool, and ocean view were nice. Friendly staff.
1 nacht verbleven in februari 2023

10/10 – Uitstekend

Sana

6/10 – Redelijk

MARIANO

Zakenreiziger
Hotel ya con años de servicio lo bueno es que lo están actualizando espero que sea q todo el hotel. El servicio deja mucho que desear
4 nachten verbleven in november 2022

10/10 – Uitstekend

Stafford, Kendall Park

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

6/10 – Redelijk

colleen

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in juli 2022

6/10 – Redelijk

Coral

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Let down by poor breakfast
Great bar food but the breakfast was awful. Instant coffee and no choice, if it wasn't out, they didn't have it. Toast and jam was the safest choice. It is a shame they don't offer a choice of eggs or a variety of fruit. The bedrooms were comfortable but no furniture on the huge balcony - what a waste as the view was amazing. The bathroom was cramped, you have step in and shut the door to get to the loo or shower. The pool area is beautiful and very stylish, it could do with waiter service however, and the filter broke down meaning no where to cool off at the end of our stay. The staff are friendly and very helpful but limited by the abilities of the hotel itself, such as the poor breakfast and lack of gumption to fix the pool.
5 nachten verbleven in juli 2022

6/10 – Redelijk

Omilla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staffs were helpful. Bedding and appliances need updating. Lots of mosquitoes in room. Room does not have a clean smell.
4 nachten verbleven in juni 2022

10/10 – Uitstekend

Winston

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2022

8/10 – Goed

S.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
9 nachten verbleven in juni 2022

4/10 – Matig

Tomas

Reisde met partner, Reisde met familie
Negatief: Netheid
Upon arrival we were greeted by staff that was rude and had a nasty attitude. We had issues with check in. In our room, we experienced more issues. The bed sheet had a small blood stain, bathroom was dirty, and shower drain cover was not screwed in. Reported issues to front desk; manager called the room at 10:30pm, trying to discuss our concerns . Highly inappropriate to call at that time. Next day met with a manager and were told all issues will be resolved. We left for the day; when we returned, we noticed 1 pair of slippers were missing. Informed staff and were again given attitude from some unfriendly staff. Next morning, at 7:30am, housekeeping came in to our room to explain the slippers were found in the “lost and found” pile. Staff stated that they removed the slippers since they thought they were left by previous guest. Absolutely unacceptable! We were told by manager that compensation will be given to us for inconvenience only 2 days into stay. They offered voucher for the bar. We agreed, which turned out to be a 150TT ($25) voucher. This was a huge slap in the face considering we paid almost 6000TT ($1072) for the room for 3 guests. This compensation for all the issues was horrible. Lastly, my brother in law who was staying with (my wife and I) was constantly asked “Are you a guest here?” It felt like they were discriminating due to his appearance since he was the only one asked! This was our second stay here! Never returning. Avoid at all cost!
6 nachten verbleven in mei 2022

4/10 – Matig

Chitra

Reisde met een groep
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I stayed here with friends for a friend's wedding. We chose this hotel because it was close to the venue and reasonably priced. On reaching the property I was immediately concerned. The outside looked like it was not operational and had not been for many many years. Even the main entrance was barred and we were asked to enter at the side of the hotel. I breathed a sigh of relief when I entered the lobby. The lobby overlooked the pool and a view of the bay. It was beautifully designed and decorated and seemed to be recently renovated. Check in was easy, the staff were very friendly and we were served welcome drinks. We were also travelling with an elderly person and they went above and beyond to cater for her needs. I was mostly disappointed with the rooms. The rooms were very old and gloomy looking. The shower was actually so narrow I could barely fit inside and the closure was a dingy shower curtain. The bedspread was discolored. The area of the hotel where the rooms were located was quite a long walk from the lobby and we did not feel safe walking there alone at night. Room service was not offered even though there was a restaurant on site and orders could be taken from the front desk. Breakfast was very basic. We had dinner there one night and even though the restaurant was practically empty it took a long time to receive service.
1 nacht verbleven in mei 2022

8/10 – Goed

Dane

Positief: Netheid, personeel en service en comfort kamer
Over all my stay was very pleasant
I tried to go have breakfast but i saw alot of flies in the room, so in never ate breakfast there. Note the tv was to small. Bathroom was full of mildew and dirty. Light out over microwave. No reading lamp by bed. Room was very dark at night.
5 nachten verbleven in januari 2022

8/10 – Goed

Avidesh

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The staff was friendly and helpful. My room was a good size but was outdated and needed renovation.
2 nachten verbleven in januari 2022

10/10 – Uitstekend

Rawle

1 nacht verbleven in december 2021

10/10 – Uitstekend

Shannon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly
4 nachten verbleven in december 2021

8/10 – Goed

Cadesha

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was very peaceful just want my husband and i needed
4 nachten verbleven in november 2021

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to my family and friendly staff
8 nachten verbleven in november 2021

8/10 – Goed

sally, woodbridge

Positief: Netheid, personeel en service
It was quite comfortable Our room was nice but a bit run down Would stay there again
4 nachten verbleven in november 2021

10/10 – Uitstekend

Adriana

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the quiet and "away from the hustle and bustle "atmosphere. It was just what I needed at this time.
7 nachten verbleven in november 2021

6/10 – Redelijk

Anthony

Toilet in my room leaked. Was given new room. Cable didn't work the first night. At least there was hot water. Pool was also nice though covid protocol prevented me from enjoying the bar.
3 nachten verbleven in oktober 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in november 2020
Reactie van Sales & Marketing Manager op 1 dec 2020
Good Morning: We have received your rating on our stay with us. Kindly provide us with you Check in date, reservation number and a contact number so our Front Desk Manager can make contact for further information please. Thank you in advance.

10/10 – Uitstekend

Francesca&Nick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful place we loved our room & view the staff were friendly loved the security was all around at all times.
3 nachten verbleven in maart 2020
Reactie van Alana Doodhai op 16 mrt 2020
Good Day Francesca & Nick: Thank you for your review regarding your stay with us, it was definitely a pleasure hosting you both! We do trust that you keep us in mind during you next visit! Best regards, Alana Doodhai Rooms Revenue Manager

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in maart 2020
Reactie van Alana Doodhai op 16 mrt 2020
Dear Guest: Thank you for your rating. If there is anything we can do to make you next visit more comfortable please do not hesitate to share with us. Best regards, Alana Doodhai

8/10 – Goed

Sandra-Lisa, Petit Valley

Positief: Netheid, personeel en service en voorzieningen
Pool needs some repair. Concrete areas needs to be power washed
3 nachten verbleven in februari 2020
Reactie van A. Doodhai op 16 mrt 2020
Good Day Ms. Sandra-Lisa: Thank you for your review, it has been duly noted and shared with our Managerial Team. We do have planned maintenance works to happen soon and this will be addressed. However, it was a pleasure hosting you and we do hope you keep us in mind for your next visit. Best regards, Alana Doodhai Rooms Revenue Manager

10/10 – Uitstekend

Mutessa

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet, secure getaway in south Trinidad
This is a nice quiet, secure location on the water close to San Fernando. Staff was very Friendly and helpful. Very safe with 24 hr security. Rooms are comfortable and spacious. Would return again when I’m in the area.
2 nachten verbleven in februari 2020
Reactie van Alana Doodhai op 18 feb 2020
Good Day Mutessa: Thank you for your great review based on your stay! It was certainly our pleasure hosting you. We look forward welcoming you again in the near future. Have a great day. Kind regards, Alana Doodhai Rooms Revenue Manager

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a 3.5 star hotel located between Port of Spain and San Fernando, very close to the coast. It is close to all the industries located in the area, but those are not visible from the hotel. The hotel is 45 years old - I spoke a bit to a manager - and has a 60s look to it. It has a nice bar in middle of an extended open space entrance foyer which overlooks the ocean and also serves food from an extensive menu all day. It is a good hotel for the area, not a 5 star, but has everything one needs for a reasonable price. I would certainly return.
2 nachten verbleven in februari 2020
Reactie van Alana Doodhai op 17 feb 2020
Good Morning, We acknowledge your review based on your stay with us. We do hope to add some modern touches in the near future, so we do hope you visit us thereafter. Thank you for making us your home away from how during your visit to South Trinidad and look forward to hosting you again soon! Regards, Alana Doodhai Rooms Revenue Manager

6/10 – Redelijk

Dolores

Negatief: Comfort kamer
1 nacht verbleven in februari 2020
Reactie van Alana Doodhai op 17 feb 2020
Good Day, Thank you for your review. If there is anything you would like to share with us regarding your stay to improve your return visit, please do not hesitate to contact us directly. Have a great day. Regards, Alana Doodhai Rooms Revenue Manager

2/10 – Ontzettend slecht

fernando

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in januari 2020
Reactie van Alana Doodhai op 29 jan 2020
Good Day Fernando: We are in receipt of your feedback and do apologise that we have not met your standard. It will assist us if you can identify the challenges you had during your stay so it can be addressed with our Management Team. We are dedicated to providing excellent service and comfortable accommodations and I can assure you that we will work on rectifying the challenges to provide better service to you and all other guests in the near future. I do hope to hear from you soon.

10/10 – Uitstekend

VESA

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fleet Superintendent
Good location for my business trip. Quiet Nice service.
6 nachten verbleven in januari 2020
Reactie van Sales & Marketing Manager op 27 jan 2020
Good Day, Thank you for making Cara Suites your choice hotel during your stay. It was a pleasure hosting you and look forward to hosting you in the near future. Kind regards, Alana Doodhai