Spahotels in Cleckheaton

'Two bulbs were not working so clothes unit and te a are were in the dark.The bathroom rack was red rusty where the towels were placed.Bathroom shelf was chipped all way along the edge.Needs repairs.'

'I did not get use of the room as the hotel was locked up despite calling and leaving messages there was no reply . I had the inconvenience of having to travel 12 miles to find another hotel .'

'6 people stayed in our group. Disappointing that we were charged £25 per couple for early check-in. Even as it was only 30 minutes before normal check in. Reception was not up to speed with our bookings as we had pre-paid for everything but when we checked out they got mixed up and printed bill for full amount. Until we very politely informed them. Also whilst good range of breakfast delights very slow service'

'Understaffed! Breakfast was slow and delayed and no one at reception to check us out and provide an invoice in spite of waiting 10 minutes or so. Also say they will email bar receipts which never got sent. '

'Excellent historic hotel. Beautiful interior. While the entire staff were friendly and professional, Anthony & Haley provided exceptional service. Thank you to all! '

'Impressive building with lovely grounds; however unfortunately our room did not live up to the same standard with wine bottles & beer cans left at the door on entry, along with the odour from the previous guests takeaway. Thankfully the staff were able to accommodate a different room for our stay, but it is worth noting the rooms both shared a rather tired appearance and we left a little deflated bearing in mind the room rate.'