4/10 – Matig
Anita
Reisde met familie
23 jul 2025
I've stayed at other Embassy Suites before, and I was very disappointed with this one. Funiture looked old and not in good shape. The mattress on the pullout sofa looked disgusting, and stained, it looked like food splatters on lamp shade They had a restaurant there on premises and it wasn't available. Had to go out and find a restaurant for dinner.. They had a gym that wasn't available as well. I am handicapped and asked for handicapped accessible bathroom. They had grab bars for bathtub, but no shower chair to use. When asked, they said one should be in bathroom. They were told it wasn't, they informed me there were no more because they were broken. I really feel they should offer me some of my money back from this experience. I will not recommend this Embassy Suites to anyone visiting the Cleveland area.
Anita
1 nacht verbleven in juli 2025