Hotels met gratis ontbijt in Cleveland

'Not what I expected for the cost. More like a bed and breakfast. Would not use again'

'Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay'

'Parking appeared to only be on the road outside. However, the booking suggested a continental breakfast, and it was actually a fantastic full English. High quality food for the price, and a fantastic surprise.'

'Clean room, friendly staff, second stay as goo as the first if not better as neighbouring guests were quite '

'Room was beautiful receptionist was lovely breakfast was nice On a night it was very noisy lots of banging and an alarm was going off we got a knock on the door late at night to ask if we had been smoking in the hotel room which was setting the alarm off the lady asking us appeared quite rude and don’t apologise for the disturbance my husband and I don’t smoke no idea what the alarm was that kept going off in the end staff had mentioned they had turned the alarms off Quite disappointing as we...