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Beoordelingen van Country Inn & Suites by Radisson, Clinton, IA

2.5 out of 5
Country Inn & Suites by Radisson, Clinton, IA
2224 Lincoln Way, Clinton, IA

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 217 van 567 beoordelingen" "
Gastenscore: 8 - Goed. 218 van 567 beoordelingen" "
Gastenscore: 6 - Redelijk. 74 van 567 beoordelingen" "
Gastenscore: 4 - Matig. 40 van 567 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 567 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

7,2/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Twyla, Decatur

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love this place I stay here multiple times a year
2 nachten verbleven in april 2024

8/10 – Goed

Donald

Positief: Netheid, personeel en service
Great breakfast!
2 nachten verbleven in mei 2024

8/10 – Goed

Paula

Positief: Netheid, personeel en service
Negatief: Voorzieningen
Close to shopping and restaurants. Was disappointed the hot tub was closed but has been a normal experience lately. Should have called and asked.
1 nacht verbleven in april 2024

8/10 – Goed

Doug

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

4/10 – Matig

Reynolds

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

8/10 – Goed

Scott

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything was OK. Thank you.
4 nachten verbleven in maart 2024

10/10 – Uitstekend

Dawn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely 😍 pool!
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Andrea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a wonderful first experience!!
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Cynthia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Johnathon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay for the value. Easy and convenient location.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Heather, Gloversville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay
1 nacht verbleven in januari 2024

8/10 – Goed

Laura, Dixon

1 nacht verbleven in december 2023

8/10 – Goed

Jamie

2 nachten verbleven in november 2023

8/10 – Goed

Michael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

6/10 – Redelijk

Delcina

Reisde met familie
1 nacht verbleven in november 2023

8/10 – Goed

Peter

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

wendy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stay here every time we come home for a visit with family
1 nacht verbleven in november 2023

10/10 – Uitstekend

Kevin

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a nice stay. The pool was clean.
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

danielle

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
I was charges twice and the lady at the front desk couldn’t help me. The lady when I was checking in didn’t know what she was doing.
3 nachten verbleven in oktober 2023
Reactie van Heather op 2 nov 2023
We will look into this. Thank you for letting us know.

10/10 – Uitstekend

Anita

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy check in, clean, beds were comfortable breakfast was good too. My husband enjoyed the hot tub.
1 nacht verbleven in oktober 2023

4/10 – Matig

Linda Sue

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It is very dated - everyone is short staffed these days but the room was not ready so they did move us into another clean room. Hard to blame management these days with the staff shortages nationwide.
2 nachten verbleven in september 2023
Reactie van Heather op 3 okt 2023
We are sorry you had this experience. We are currently working to update and fix the staff shortage. Thank you for your feedback.

6/10 – Redelijk

Tracey

Reisde met familie
Positief: Netheid
Lighting in the room is very weak, no TV guide and no real concern that it could not be provided.
1 nacht verbleven in september 2023
Reactie van P.C.Desai op 28 sep 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

8/10 – Goed

Anthony

Zakenreiziger
Positief: Personeel en service
Hotel is clean and friendly but dated
1 nacht verbleven in september 2023

6/10 – Redelijk

Deb

Reisde met partner
Negatief: Voorzieningen
Beds were musty smelling. Not as clean as possible. Bugs in bathroom in middle of night. No coffee available during non dining hours. Laundry dryer would not stop for me to retrieve my clothes. Very dangerous, door was open and kept going.
1 nacht verbleven in september 2023
Reactie van Heather op 15 sep 2023
On behalf of our entire staff at Country Inn & Suites , Clinton, IA we apologize for the concerns you shared about your experience at this hotel. I have addressed your room issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

10/10 – Uitstekend

Kathryne

Reisde met familie
Positief: Netheid, personeel en service
Was an easy and peaceful stay.
2 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Kandace

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Should have been told
Paid in advance for the room because I wasn’t going to check in until after midnight as i was attending an event and there was nothing that said you needed an incidental deposit upon check in. So I had no choice to drive 2 hours home. Staff were not empathetic or sympathetic and just walked away from the desk after she cancelled my reservation.
1 nacht verbleven in september 2023
Reactie van Heather op 11 sep 2023
We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service. To discuss your concern further, please contact us directly at the hotel.

10/10 – Uitstekend

Tyler

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bed was very comfortable!
2 nachten verbleven in september 2023

6/10 – Redelijk

Michael

Positief: Personeel en service, comfort kamer
Overall the hotel was decent. Room had a musty type of smell to it. Beds were soft and comfy, good water pressure and hot water. Hotel overall could definitely use some upgrades to bring it up to date. Would consider staying there again.
2 nachten verbleven in augustus 2023
Reactie van Heather op 28 aug 2023
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 – Uitstekend

Kyle

Reisde met huisdieren, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay this time. Much better experience this time around. Glad we gave it another shot. Did not disappoint! Clean and quiet room!
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Kenneth

1 nacht verbleven in augustus 2023

8/10 – Goed

Amy

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Ants everywhere in the room
2 nachten verbleven in augustus 2023

8/10 – Goed

Kathleen

2 nachten verbleven in augustus 2023

8/10 – Goed

Carol

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The free breakfast was good.Better than other facilites that we have stayed in, The room needed some work. The TV remote only turned Tv on and off. The upholstery was worn very thin on sitting chair in the room.
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Kyle

Reisde met familie
Positief: Personeel en service, voorzieningen
Bathtub drain clogged. Slime and grime build up around bottom of the tub also. Could use a little attention. It was quiet and staff was friendly though.
3 nachten verbleven in juli 2023
Reactie van P.C.Desai op 4 aug 2023
On behalf of our entire staff at Country Inn & Suites , Clinton, IA we apologize for the concerns you shared about your experience at this hotel. I have addressed your bathroom drain issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

8/10 – Goed

Rosemary

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a nice place for one night. The only complaint i had that there was ants in the room. They did offer to switch rooms but I was too tired and there was only a few.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Tahni, Mancos

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean. Good pillows. Air conditioning doesnt rumble you out of the room. We have stayed with this chain before. It is comfirtable and friendly. Many Breakfast choices, good food.
1 nacht verbleven in juli 2023

4/10 – Matig

Taylor

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
We had ants all over our room ended up having to switch rooms at 10 at night
Reactie van Heather op 30 jul 2023
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

8/10 – Goed

Susan

Positief: Netheid, personeel en service
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Amy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was nice
2 nachten verbleven in juli 2023

4/10 – Matig

Michael

Reisde met familie
Expected better from Country Inn and Duites.
We had a 1br room that the airconditioner was in beroom. There was a blower control to blow cool bedroom air into living area but it did not work at all. Very warm in living area. Tv remote in living area did not work. Front desk person gave me a few different remotes to try. None worked and desk person was not real helpful.
1 nacht verbleven in juli 2023
Reactie van Heather op 24 jul 2023
We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service.

10/10 – Uitstekend

shannon

1 nacht verbleven in juli 2023

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Disappointing
Dated. No smiles from the staff at the front desk. Seemed annoyed when asked a question. TV remote would not turn on /off TV. Channels offered were limited. We selected the hotel from the review score and were quite disappointed.
2 nachten verbleven in juli 2023
Reactie van Heather op 18 jul 2023
On behalf of our entire staff at Country Inn & Suites by Radisson, Clinton, IA we apologize for the concerns you shared about your experience at this hotel. I have addressed your room issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

8/10 – Goed

wendy

Reisde met familie en kleine kinderen
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The breakfast is very good and the pool and hot tub are very nice
2 nachten verbleven in juli 2023

8/10 – Goed

Troy

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed one night. Hotel was really nice and staff was friendly and knowledgeable about the area.
1 nacht verbleven in juni 2023

8/10 – Goed

Laura L

Reisde met familie
Positief: Netheid, comfort kamer
Clean & Comfy!
This hotel was clean and comfortable and we especially appreciated the pool and breakfast hours! We were able to enjoy both because of the reasonable hours. The front desk person was helpful but clearly did not like being bothered with anything. For instance, our toilet kept running whenever it was flushed. We told the front desk person and she came up to look, but since it was a weekend, she could only put in a work order with maintenance to fix on Monday. Luckily, the toilet eventually stopped running and our stay was great after that. This is a great hotel for an overnight stay between destinations and we would stay here again.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Kari

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great family atmosphere. Indoor pool had long hours. Good breakfast, comfortable and quiet rooms.
3 nachten verbleven in juli 2023

6/10 – Redelijk

Catherine

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There wasnt anything we like about the property. The person checking us in was incredibly rude and would not speak. The bathroom sink was full of bugs, we found ants in the bed and the counter in the bathroom was coming off the wall. Property needs to be updated. Would not stay there again.
Reactie van P.C.Desai op 9 jul 2023
We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service. I have addressed your room issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

8/10 – Goed

Zachary

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service
The staff was pleasant and easy to work with! The breakfast were good! The coffee was good but could have been stronger. The room was ran down. The door lock needs to be fixed on the room we stayed in. The room was humid. It was hot outside. The pet fee was awesome! I remember when pets were free!
6 nachten verbleven in juni 2023

10/10 – Uitstekend

emily

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was clean and just what we booked as expected.
3 nachten verbleven in juni 2023

8/10 – Goed

wendy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Enjoyed the morning breakfast. Also enjoyed the hot tub and swimming pool. Thank you
3 nachten verbleven in juni 2023