Kamer, 2 queensize bedden, toegankelijk voor mindervaliden, niet-roken | Een bureau, een laptopwerkplek, verduisterende gordijnen
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Beoordelingen van Quality Inn Frontier at U.S. Hwy 30

2.5 out of 5
Quality Inn Frontier at U.S. Hwy 30
2300 Lincolnway St, Clinton, IA

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 27 van 114 beoordelingen" "
Gastenscore: 8 - Goed. 30 van 114 beoordelingen" "
Gastenscore: 6 - Redelijk. 22 van 114 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 114 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 114 beoordelingen" "

6,6/10

Netheid

7,8/10

Personeel en service

6,4/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

5,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Oscar

En dos ocasiones me he hospedado ahí y siempre me han asignado el mismo cuarto y ahí el sanitario no funciona nada buen, tiene fugas y desprende mal olor
3 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Rhonda

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel lobby was dirty and the hallways were littered with debris. When I got to my room I noticed cobwebs hanging in the corners. The beds had big stains on the spreads and I lifted the mattresses and found crumbs and dirt between the mattress and box springs. I was in town on a family emergency and didn't have many options to get a room quickly. As it turned out my family member passed away and I was fortunate enough to leave the hotel before even setting my luggage down. Entire facility gave me an uncomfortable feeling.

6/10 – Redelijk

Harlan

Reisde met familie
Positief: Netheid, personeel en service
Good price and location.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Brian

1 nacht verbleven in januari 2024

6/10 – Redelijk

Heidi

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Bobby

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's a great place to stay at very clean very safe very quiet the workers are very friendly respectful the room was very nice I've stayed here twice now once on New Year's Eve and once yesterday my sister stayed also in a room on New Year's Eve and it was very nice no complaints at all from us would give it a five-star all the way and look forward to staying again there
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Hubert

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in december 2023
Reactie van General Manager op 6 jan 2024
Dear Hubert,We are sorry that your recent stay with us was not up to your expectations. We would encourage you to let the front desk staff know if there is anything that will make your stay more enjoyable at any time during your stay. We do look forward to hosting you again.

8/10 – Goed

Ty

1 nacht verbleven in december 2023
Reactie van General Manager op 6 jan 2024
Dear Ty,I see that your recent stay was enjoyable. We love to hear this and I will pass this along to my staff. Thank you for your review and we look forward to hosting you again in the future.

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The alarms going off all night I couldn't sleep
1 nacht verbleven in december 2023
Reactie van General Manager op 6 jan 2024
Dear Michael, I am sorry that your were unable to sleep. We had an issue with some of our equipment. We were able to get that equipment fixed that night and we hope to be able to host you again.GMQuality Inn Clinton Iowa

10/10 – Uitstekend

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in november 2023
Reactie van GM op 6 dec 2023
Dear Guest,Thank you for your recent review. I am glad that you enjoyed your stay with us. We look forward to hosting you again on your next stay. I also will pass this on to my team.

8/10 – Goed

jerry

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Its in a good location for what I need. Get what you pay for. Nice bed and clean.
1 nacht verbleven in november 2023
Reactie van GM op 6 dec 2023
Dear Jerry,I am happy to hear that you enjoyed your stay with us. We look forward to hosting you again in the future. I will pass this on to my team.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Hire someone to clean the rooms!
Room wasn’t cleaned. Dirty towels in the bathroom. Toilet was disgusting, used soap in the tub and sink, no toilet paper, crumbs on most of the countertops and the floor and the bed linens appeared to be dirty. We were too tired to deal with it (and it was late) so we slept on top of the bed in our clothes.
1 nacht verbleven in november 2023
Reactie van General Manager op 20 nov 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Frontier at U.S. Hwy 30. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, GMQuality Inn Frontier at U.S. Hwy 30

4/10 – Matig

Stuart

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Stains covering the carpet, room needs painting, etc. Would never recommend this to anyone.
1 nacht verbleven in oktober 2023
Reactie van General Manager op 20 nov 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Frontier at U.S. Hwy 30. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, GMQuality Inn Frontier at U.S. Hwy 30

4/10 – Matig

Angela

Reisde met familie
Negatief: Netheid, voorzieningen
The hallway smelled terrible. If the room had the same smell, we wouldn't have been able to stay there. One of the beds had a bunch of dirt or grass on the sheets. Extremely noisy from 4:30am until 6:45am.
1 nacht verbleven in oktober 2023
Reactie van General Manager op 20 nov 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Frontier at U.S. Hwy 30. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, GMQuality Inn Frontier at U.S. Hwy 30

10/10 – Uitstekend

Terence

Floors a little sticky
2 nachten verbleven in oktober 2023
Reactie van General Manager op 20 nov 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Frontier at U.S. Hwy 30. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, GMQuality Inn Frontier at U.S. Hwy 30

2/10 – Ontzettend slecht

Joe

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Filthy
Very dirty place!
1 nacht verbleven in september 2023
Reactie van General Manager op 25 sep 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Frontier at U.S. Hwy 30. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, GMQuality Inn Frontier at U.S. Hwy 30

2/10 – Ontzettend slecht

Crystal

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Curtain was too small for the window. Shower curtain too small for it also. Dirty bathroom walls. Dirty hallway carpet. Smelled awful
1 nacht verbleven in september 2023
Reactie van General Manager op 25 sep 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Frontier at U.S. Hwy 30. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, GMQuality Inn Frontier at U.S. Hwy 30

4/10 – Matig

Kristin

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van General Manager op 25 sep 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Frontier at U.S. Hwy 30. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, GMQuality Inn Frontier at U.S. Hwy 30

4/10 – Matig

C

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room smelled like cigarette smoke although it is advertised as smoke free hotel. Carpet was stained with some type of grease. Sheets smelled as if they were not cleaned after previous guest. Window courtains had blood stains. Ice machine not working. Pictures showed a hardwood floor room but was carpet. ADVERTISED AS A 3-STAR HOTEL AND IT IS DEFINITELY NOT A 3-STAR HOTEL!
1 nacht verbleven in augustus 2023
Reactie van General Manager op 25 sep 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Frontier at U.S. Hwy 30. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, GMQuality Inn Frontier at U.S. Hwy 30

2/10 – Ontzettend slecht

Francisco

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
not much to like old and in need of remodling. some of the carpeting was very bad. The front desk personel were good to work with.
13 nachten verbleven in juli 2023
Reactie van General Manager op 25 sep 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Frontier at U.S. Hwy 30. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, GMQuality Inn Frontier at U.S. Hwy 30

2/10 – Ontzettend slecht

Emmett, Madison

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This is definitely the most DISGUSTING hotel experience I’ve ever seen in my life. TV does not work. Bathroom under renovation. Poor quality furniture. Just a mess! And I paid for this?
1 nacht verbleven in augustus 2023
Reactie van General Manager op 25 sep 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Frontier at U.S. Hwy 30. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, GMQuality Inn Frontier at U.S. Hwy 30

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Hotel is stuck in the 70’s, needs updating badly.
2 nachten verbleven in augustus 2023
Reactie van General Manager op 25 sep 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Frontier at U.S. Hwy 30. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, GMQuality Inn Frontier at U.S. Hwy 30

10/10 – Uitstekend

Jerry

2 nachten verbleven in juli 2023

8/10 – Goed

Katarina

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
*Huge thanks to dannie at the front desk!!*
Dani at the front desk went above and beyond serving up and she was super friendly and prompt and right there to make sure we were properly accommodated every time we called me personally to be completely honest don't really care for the hotel simply because of its geographical location and some of the people that frequent this particular Hotel but after getting the service that I did from her I would most definitely return for another stay
3 nachten verbleven in juni 2023
Reactie van General Manager op 7 jul 2023
Katarina, Thank you for your review! It is always great to hear that my staff is going above and beyond! I have passed this along to Dani and the rest of the team. We look forward to seeing you on your next trip.

8/10 – Goed

Lyle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van General Manager op 7 jul 2023
Lyle, Thank you for your review. I am pleased to know that we met and maybe even exceeded your expectations during your stay.

4/10 – Matig

Carolyn

1 nacht verbleven in juni 2023
Reactie van General Manager op 25 sep 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Frontier at U.S. Hwy 30. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, GMQuality Inn Frontier at U.S. Hwy 30

10/10 – Uitstekend

Laurie

2 nachten verbleven in juni 2023

8/10 – Goed

Carlene

1 nacht verbleven in mei 2023

10/10 – Uitstekend

John

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Old place, sure, but the inside will surprise you
I knew pulling in the lot at check-in it was an old property, but, the place didn’t smell like old moldy carpet, the room I was placed in was quite surprising. Newer laminate wood flooring, a very decent mattress, and a shower head that works for a taller guy like myself. (Kind of nice to not have to bend down and rinse my hair) Additionally, breakfast was ready every day at 0600, biscuits and gravy, with cereal options and a waffle maker.
4 nachten verbleven in mei 2023

8/10 – Goed

Jimmy

Zakenreiziger
Positief: Netheid, personeel en service
1 nacht verbleven in mei 2023

2/10 – Ontzettend slecht

Tony

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Needs updated, check in took forever, then key wouldn't work that took about another 20min. Cause person at desk wasn't at the desk. Room was dirty, as a matter of fact the whole motel was dingy and dirty. But it was quiet.
1 nacht verbleven in mei 2023

8/10 – Goed

Jennifer

Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Staff was super friendly at front desk, room smelled like cigarettes.
1 nacht verbleven in februari 2023
Reactie van Heather Brokaw- General Manager op 21 mrt 2023
Thank you so much for your review!

8/10 – Goed

Tiffani

3 nachten verbleven in januari 2023

10/10 – Uitstekend

Jerry

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Spacious room and very good breakfast. A real value for the money.
1 nacht verbleven in januari 2023
Reactie van Heather Brokaw- General Manager op 11 jan 2023
We appreciate your review. We pride ourselves on a full breakfast with many selections. Hope to see you again soon!

6/10 – Redelijk

richard

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2022
Reactie van Heather Brokaw- General Manager op 11 jan 2023
Thank you for your review!

6/10 – Redelijk

Vicki

Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Concert getaway
Carpet in room had several stains. Breakfast was ok, coffee was not good. Staff was friendly, but slow to respond when we arrived for check-in.
1 nacht verbleven in december 2022
Reactie van Heather Brokaw- General Manager op 7 dec 2022
Thank you for your review. We strive for excellent guest services, and I personally will be conducting retraining on the importance of speedy guest responses. We are also in the process of replacing all carpet in the rooms of the hotel. I hope you give us another chance in the coming months as renovations continue.

6/10 – Redelijk

virgil

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Starting to get rundown.
1 nacht verbleven in oktober 2022
Reactie van Heather Brokaw- General Manager op 2 nov 2022
Thank you for your review!

4/10 – Matig

Craig

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
This property used to be The Frontier Inn, and was a well-regarded, locally-owned motel back in the 1970s through the 90s. At some point it changed hands, and has fallen into disrepair. The aging window air conditioner in my room had caked on white residue and smelled of mold when initially turned on. The main lobby entrance door was damaged and stuck partly open. But most disturbing were the suspicious people hanging out in the parking lot at night, leaving empty beer cans on the ground I would see in the morning. And while the person working the front desk was friendly and did their best to keep things going, the hotel seemed short-staffed, and she had to leave the desk to deal with housekeeping issues that would come up. And because there is a bar off of the main entrance, the front door is always open and the rooms are not secured from that area, so anyone can walk in and roam the hallways. It's a shame this place has fallen into sad state, but whoever owns really needs to invest in the property for it to once again be a nice place to stay.
3 nachten verbleven in augustus 2022
Reactie van Heather Brokaw- General Manager op 2 nov 2022
Thank you for your review. We take all reviews seriously and are striving for a happy and strong environment for our guests.

2/10 – Ontzettend slecht

Kathleen

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Property was not clean. Rooms smelled like smoke. Overall dirty. Did not stay!!
1 nacht verbleven in oktober 2022
Reactie van Heather Brokaw- General Manager op 2 nov 2022
On behalf of our entire staff, I would like to apologize for your less than stellar experience. We are taking the initiative to remedy all situations.

10/10 – Uitstekend

Rob

1 nacht verbleven in september 2022
Reactie van Heather Brokaw- General Manager op 2 nov 2022
Thank you for your 10 out of 10 review!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst hotel experience till date in my life. The carpet in the room was unimaginably dirty and had large black stains. The room smelt horrible - full of weed and smoke. We couldn't sleep properly because of the terrible smell. We asked for a room freshener at the front desk but wasn't provided. The linens and pillows were a bare minimum. Not at all value for money!
1 nacht verbleven in september 2022
Reactie van Heather Brokaw- General Manager op 2 nov 2022
We appreciate your feedback. Everything is being shared with the proper departments and necessary steps being taken to remedy the situations.

4/10 – Matig

Curt

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Back lot has huge pothole that you have drive through, staff did warn me which was good. There was trash in the back parking lot which was there when I arrived and still there when I left 3 days later. Continental breakfast was adequate enjoyed the biscuits and gravy
3 nachten verbleven in augustus 2022

4/10 – Matig

Alfredo

Zakenreiziger
Positief: Comfort kamer
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very disappointed 😞
The hall way was very dirty, no towels in room , sheets on bed were dirty, the remote did not work, and the room had a wierd smell.
1 nacht verbleven in juli 2022
Reactie van Heather Brokaw- General Manager op 23 jul 2022
We do apologize for the issues you express. We would have liked to know while you were here on multiple nights, and could have remedied this situation much quicker.

10/10 – Uitstekend

Harald

1 nacht verbleven in juli 2022
Reactie van Heather Brokaw- General Manager op 23 jul 2022
Thank you so much for your 10/10 review, we appreciate knowing when we do well!

4/10 – Matig

Jeff

Negatief: Netheid, staat van de accommodatie en faciliteiten
The external property was in very poor condition. Massive potholes in the parking lot. The interior of the property was in slightly better condition, but my non-smoking room smelled strongly of cigarettes with numerous large stains in the carpet. This motel may be acceptable at $50 a night, but not $100!
5 nachten verbleven in juni 2022
Reactie van Heather Brokaw- General Manager op 5 jul 2022
We appreciate your feedback. Thank you for your review. We will relay all messages to the proper departments to have better accommodations in the future.

2/10 – Ontzettend slecht

Arnold

2 nachten verbleven in juni 2022

4/10 – Matig

Damon

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It wasn’t the worst, but we won’t stay again.
1 nacht verbleven in juni 2022
Reactie van Heather Brokaw- General Manager op 27 jun 2022
Thank you for your review. Please let us know what we could have done differently.

2/10 – Ontzettend slecht

Mandi

1 nacht verbleven in juni 2022

6/10 – Redelijk

Lynn

Reisde met huisdieren, Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
It was a bit old feeling, no blow dryer in room, had to ask for one. Booked through Expedia and it said pet friendly and then when we got there was a substantial pet fee. First receptionist said she would waive it since I didn’t know. Checked out and second receptionist said I would need to pay it and the previous person was wrong and got in trouble. She was quite rude. Won’t stay there again.
2 nachten verbleven in juni 2022
Reactie van Heather Brokaw- General Manager op 27 jun 2022
Thank you for your review. Our pet fee is $10 per pet, per night. I do apologize if you believe that is substantial. Our policy is not to waive pet fees. Thank you for your stay.