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Beoordelingen van Cloverdale Oaks Inn

2 out of 5
Cloverdale Oaks Inn
123 S Cloverdale Blvd, Cloverdale, CA

Beoordelingen

4,2
Gastenscore: 10 - Uitstekend. 4 van 79 beoordelingen" "
Gastenscore: 8 - Goed. 12 van 79 beoordelingen" "
Gastenscore: 6 - Redelijk. 10 van 79 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 79 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 36 van 79 beoordelingen" "

4,6/10

Netheid

5,4/10

Personeel en service

6,0/10

Voorzieningen

3,8/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Carol

Reisde met familie
We didn’t actually have a reservation, even though Expedia said that we did.
1 nacht verbleven in november 2022
Reactie van Jay op 6 nov 2022
I’m sorry to hear that but we haven’t had any rooms available all this year I believe I talk to you yesterday and as I said we haven’t had any reservations we do keep a couple of rooms open but only for walkins and they were already taken they’re not even on the site so I apologize what Expedia said to you but giving me one out of five for nothing that I did I did recommend 3 other places So again to reiterate we did not have any rooms available online all this year

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in september 2019

8/10 – Goed

Derrick

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
They let us check in early we had a wedding to get to.
1 nacht verbleven in oktober 2019
Reactie van Jay op 12 nov 2019
I like to thank you for staying with us sorry it took me a little while to get back to you Hope you had an enjoyable day and a good time at the wedding and I again thank you For staying with us

2/10 – Ontzettend slecht

Eve

Zakenreiziger
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
The motel was a little bit outdated, but clean, quiet. The fridge was very noisy.
1 nacht verbleven in september 2019

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in september 2019

6/10 – Redelijk

Larry

Positief: Netheid, personeel en service
1 nacht verbleven in augustus 2019

2/10 – Ontzettend slecht

Bert

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Couldn’t even stay here.
So dirty we could not stay. Had to drive another half hour at night because the condition of the room was so bad. Smelled awful.
1 nacht verbleven in augustus 2019
Reactie van Jay op 9 okt 2019
I apologize for the condition but you were given a refund in full

2/10 – Ontzettend slecht

adam, hayward

Reisde met huisdieren, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
came back from the lake and our door was wide open and left open all day long
3 nachten verbleven in augustus 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Very neat little hotel, super-friendly staff. Loved it.
1 nacht verbleven in juli 2019
Reactie van Jay op 1 aug 2019
Thank you very much and I’m glad you enjoyed your stay up with us hope to see you again I know it was anonymous but if you come back please let us know and again thank you

4/10 – Matig

Carlos

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2019
Reactie van Jay op 29 jul 2019
If you could please give more details that way we can address them for you

6/10 – Redelijk

Geverifieerde reiziger

2 nachten verbleven in juni 2019
Reactie van Jay op 29 jul 2019
Cannot response if it’s anonymous And no details

4/10 – Matig

David

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Will not be back
Was placed in an old room at the back corner of the property. Wifi signal nearly non-existent. No microwave as the listing reported. Uneven floor left me disoriented a few times. Maybe due to the low rate for the Bottle Rock weekend is why the room was old. Paid triple digit though that room should be $45 at most.
1 nacht verbleven in mei 2019
Reactie van jay op 18 jun 2019
Sorry that you had a bad experience as for the rate that is the going rate when is busy

6/10 – Redelijk

Edgar

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Bed was not comfortable. When the upstairs person walked, it sounded like their foot was going to break through the ceiling anytime.
1 nacht verbleven in mei 2019
Reactie van Jay op 18 jun 2019
Decisions are made out of Redwood to show off that the building was built during a time when Redwood was used in construction so I’m sorry about the noise and if you do come back to Cloverdale will give you a room in the single-story building so they’ll be no one above you again I’m sorry

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid
Very convenient town location. Rooms were well equipped with everything you need.
1 nacht verbleven in mei 2019
Reactie van jay op 22 mei 2019
Thank you for your review if you ever come back to Cloverdale please look us up and I think you

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2019
Reactie van Jay op 22 mei 2019
I’m sorry that you had a terrible stay here if you please call the hotel and let us know why next time we can make it a much better stay

4/10 – Matig

Patricia

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not very clean & run down
1 nacht verbleven in oktober 2018
Reactie van Jay op 25 okt 2018
I’ll let my staff know and I know you got non- remodeled rooms. All the other remodel rooms Were Occupied

8/10 – Goed

Carla

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2018
Reactie van Jay op 10 okt 2018
Thank you glad you had an enjoyable stay if in Cloverdale again will be happy to see you

4/10 – Matig

Felix

Try to avoid
The room size is ok. The mattress is not, the pillows are terrible. The linens looked fresh, but the towels in the bathroom have seen their better days a century ago.
1 nacht verbleven in augustus 2018
Reactie van JAY op 6 sep 2018
I WILL LET STAFF KNOW

6/10 – Redelijk

Heriberto

2 nachten verbleven in augustus 2018
Reactie van JAY op 10 aug 2018
i do not know why for the 3 but thank you for staying was us

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
Room was ok and had the basics including tv and frig . No closets . Outside very shabby .
1 nacht verbleven in augustus 2018
Reactie van JAY op 10 aug 2018
sorry about the look but we will slowly update the outside when we all the rooms are done

2/10 – Ontzettend slecht

Dorothy

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disappointed
Wasn’t what I was expecting. I had a Hotels.com ask for a refund on my behalf once I arrived because I was not satisfied with the condition. The owner refused
1 nacht verbleven in augustus 2018
Reactie van JAY op 13 aug 2018
can you tell me which room you were in so i can look you up.

2/10 – Ontzettend slecht

PATRICA, CA

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This was a no smoking motel, people on both sides of our room were smoking cig. And all the most inside was really bad. Housekeeping was a joke there wasn't any at all. I spoke to the manager three times and she would not do anything about it. No I will never stay here again.
3 nachten verbleven in juli 2018
Reactie van Jay op 3 aug 2018
I’m sorry that people illegally smoked outside but all the rooms are non- smoking the motel is not they can smoke in the parking lot

4/10 – Matig

Emily

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Cloverdale oaks
It was overpriced for what you got.
1 nacht verbleven in juni 2018
Reactie van Jay op 13 jul 2018
Sorry but that is the going price for that weekend But still lower than all the other properties

6/10 – Redelijk

Jason

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Very bare bones experience
Definitely a no-frills location - no closet, no bathroom counter, no alarm clock, cinder block walls. Housekeeping serviced the bathroom well, but the beds weren't made. On the other hand, the staff was very friendly and accommodating.
2 nachten verbleven in juni 2018
Reactie van Jay op 13 jun 2018
Thank you for letting us know I will let housekeeping know that they are supposed to make the beds I’m sorry about that and we are getting new equipment and furniture in by the end of July so by then will have everything you’ll need for sorry again

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2018
Reactie van jay op 21 mei 2018
thank you

2/10 – Ontzettend slecht

lourdes, sacramento

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cockroches running on walls
Disgusting. Checkin was supposed to be a 2pm. I arrive at 2:15 and man told me I couldn't check in until 3pm. I told him expedia lists check in at 2pm. He said hotel was full and rooms were not clean. I came back at 3pm and was given a room in the back. We left for a dinner date and came back to our room to relax. As I'm sitting in the chair a large cockroch crawls out of the fire alarm. As I looked closer, I see several walking on the walls. The bed cover had large ciggarette holes throughout. It was pretty late and no other available hotels. I am so disgusted. They should not only not be advertised on expedia but the health department should investigate tbis filthy place.
1 nacht verbleven in december 2017

4/10 – Matig

Odette, Woodland CA

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
One room good the other smoky
This hotel is cheap and located within walking distance of a great bakery, brew pub and restaurant. Last time we were here it was perfect so we tried to recreate the stay with my son and his wife. Our room was great but unfortunately his smelled like smoke and they ended up leaving and not staying the night :( Next time I would do a serious sniff test before accepting the room. I think the smokey one was 307
1 nacht verbleven in november 2017
Reactie van Gm op 5 dec 2017
Will address this problem with the maid

4/10 – Matig

Karen

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Old & saggy
The king bed was old and pretty saggy. Just need to upgrade those beds. The faucets are ancient history that's easy to upgrade. Shower was fine, but the old dark paneling and old carpeting were not very inspiring. Otherwise, a nice big room and ok for furniture, tv. Also, a little soundproofing on the block walls would improve the look and of course the experience.
1 nacht verbleven in november 2017
Reactie van Jay op 13 jun 2018
We have room remodel some of the rooms and you’ll see a notable difference thank you for your stay

4/10 – Matig

Antonio

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
No way!
Dirty, old, smelly room. Could not sleep due the the 2nd floor being bery loud. We will not stay here again ever.
1 nacht verbleven in november 2017

4/10 – Matig

Michelle

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Don't stay here; pay more and stay up the street.
It was gross! Don't stay here...stains on pillow cases, broken toilet paper roll holders, flashing around shower pulled partially off, unclean...The towels were shredded and the freezer was caked with ice/ needed to be defrosted and cleaned. I made a big mistake paying for it before seeing the room. Yet another disappointment.They were sure to tell me they would charge me $50 if I lost the one and only key made for the room.
1 nacht verbleven in november 2017

2/10 – Ontzettend slecht

Barry, las vegas

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great location near everything
The hotel was in shambles. ..three streams of water out of the shower head foul smell in bathroom... exterior was in horrible shape rotten moldy soffit .the place was in bad need of a simple paint job.. this place wasn't worth 5 dollars a night
1 nacht verbleven in oktober 2017

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dirty rugs old 1950 furnature.
Very quiet old place .a trip back in time with no recent upgrades. Nicely placed in center of town if you like to strole
2 nachten verbleven in september 2017

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
"Inn" sounds like a lovely place to stay.
Please see previous review. It was not a lovely place to stay.
1 nacht verbleven in september 2017

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don't do it
We immediately found a cockroach in the bed so we decided to look for something else. We were in town for a wedding so we rushed out the door and called from the wedding to try and get a refund. Unfortunately we had to leave in such a hurry we left our luggage there and when we came back the extremely rude desk man informed us that he wouldn't do anything for us. He was unapologetic and rude. Read yelp before you book. It's all more of the same and I wish we had before we booked. The plac is a dump
1 nacht verbleven in september 2017

2/10 – Ontzettend slecht

Lilia

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
So messy a lot spiders web all over the place to expensive I hate the place
1 nacht verbleven in september 2017

2/10 – Ontzettend slecht

Ric, Chicago, il

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible
went to Santa Rosa for Ironman, this hotel was 15min from Lake Sonoma, the swim part, so i opted here. first place was overrun by guest playing loud music, i asked for quiet room, was told you get what i have. then when i got my room, outside, looked rundown, went in and room was not made up, wet towels on floor, etc... it was already 10pm, and i just need sleep as i was getting up very early next morning. called office, and told them. he did cancel my CC, but i was left to fend for myself at 10pm that night. there is nothing good about this hotel worth the $110 night charge.
1 nacht verbleven in juli 2017

2/10 – Ontzettend slecht

Bonnie, Eureka, CA

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Filthy
The room was disgusting. Towel bar and toilet paper holder both broken and missing, shower falling apart, sink had hair in it, and carpet was filthier than the floor of a car repair or oil change facility. I don't know what all the black stuff was all over the rug, but I don't want to know. Also, the room was full of flies.
1 nacht verbleven in juli 2017

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The room was not in great condition - stained towels, holes in the blankets.
1 nacht verbleven in juli 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2017

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Avoid
The AC wasn't working the whole time in 100+ degree weather. We left it at 60 degrees for over 8 hours and the room never dropped below 79. The mattress sinks and there are holes in the curtains. There are limited options in Cloverdale, but I would avoid this one.
1 nacht verbleven in juli 2017

8/10 – Goed

Tracy

Positief: Netheid, comfort kamer
Nice place to stay in Cloverdale, CA.
The room could have been a tad better maintained, but was clean, comfortable and the air conditioning worked. Amenities were adequate as the room came with a TV with satellite service, mini fridge, microwave and a small coffee maker.
2 nachten verbleven in juni 2017

2/10 – Ontzettend slecht

J R, CA

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel is a toilet
Bug in the bed. holes in the bathroom door. molding falling off. Poop in the toilet from previous occupant. A/C worked, but very noisy. Firdge busted. Couldn't get a second key.
1 nacht verbleven in juni 2017

2/10 – Ontzettend slecht

Lupita, Los Banos

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dirty and old
There were dead bed bugs all over bathroom. The room was dirty. They need some serious remodeling. And clean up the place. Don't stay there.

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Why does Expedia list a hotel in this bad of shape? The Exterior of hotel was good. Very nice lighting after dark . However the interior of the room was not good.: There is a missing door to the bathroom ( where bath tub is located). The bathtub needs to be caulked ( scary openings in the wall by the bathub) . The drapes are falling of off the drapery rod ( there is a big gap between the top of drapes and the rods). There was apart of a hanger lodged in the lamp on the night stand. There were old/used coffee grounds in the coffee maker. One interior corner of the room ( nearest to the main door entrance from outside) that was very dirty... mold? some other dark stuff? Thankfully, the bed and linens were clean.

2/10 – Ontzettend slecht

Rebecca

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
There is a bed.
There is a bed, which is the only positive I can think of.

2/10 – Ontzettend slecht

Ed, California

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Avoid this place in wine country
Reserved room online for $130/night. When we arrived, the outside looked acceptable, and front desk staff was helpful enough. However the room was dark and dank-smelling, and unfinished inside, cinder block walls, low ceiling, the no ceiling insulation just the floor of the story above. When someone walked across, particulates rained down onto the bed. Bath had hair on shower floor, fridge had old food in it, and smoke from the smoking room upstairs came directly into the room. When I told the manager, he seemed unsurprised about the filth, offered to return our money, and said we "should have planned better" (?). We left and found a much nicer place 22 miles north in Ukiah, the Quality Inn.

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stay away from this hotel!
Rude receptionist, roach infested and urine-stained rooms. No refund granted. Overpriced for what its worth. Also, the "bathroom" is a small box inside the hotel room. If you are heavy set, you'll find it difficult to maneuver about.