We found room 14 was a big difference, it was clean, the huge bed was a bonus, however no stool for the bench to do make up or Puzzles in Magazines, also the Radiator in the room doesn't work, However the portable heater was ample...the Duvet is in a really bad state and it has bits missing out of it, it really needs renewed. The Restaurant served lovely food.and the Staff are all Pleasant and ask if they can help with anything.else.