Hotels in de buurt van Coastal Family Health (Vancleave)

'We had to cancel our room on Saturday 9.21 due to illness. The customer experience was abysmal. Not only would they not review my booking and provide a credit or reimbursement, they also hung up on me twice and refused to put a manager on the phone. '

'Elevator down with no prior alert before arriving to the hotel. when I arrived at the hotel with my 75 year old mother, who was absolutely unable to walk up two flights of steps, I was told the elevator was down and no apologizes were made for the inconvenience nor any empathy shown by the night auditor.'

'I had to deep clean our room upon arrival- floors were dirty and sticky, counters were dirty, and walls had mysterious substances on them. Our room budded up to the smoking rooms so you could smell the cigarette/marijuana smoke through the walls. Paint and walls were peeling (water damage) in the bathrooms and mold on the ceiling. We stayed a week here (Friday-Friday) and they ran out of all breakfast items by the third morning so we didn’t actually have that Amenity. Most of the staff were...

'😃'

'It's a great place to stay'

'Shops nearby, good breakfast for kids'

'Very nice and off of beaten path. We had a quiet, relaxing stay. We will stay again and although the golf course view is great we will probably reserve a room overlooking the pool and 2nd floor. The room above us had a lot of stomping going on. The staff was amazing especially Sly as he helped us get into our room since we arrived around midnight. We look forward to our next visit. '

'The staff were great. The room wasn’t bad. Unfortunately the ice machine didn’t work had to go next door. The ac/heat unit the heat wasn’t working blew out cold air. Not much for breakfast so luckily we were able to go next door and have breakfast. '

'First nonsmoking room smelled of smoke and couch was torn up, looked like cat scratches. They moved us into second room which smelled of smoke and wet dog. Pieces of trash outside, clientele looked sketchy.'

'Rooms was very clean. Shower was the best. Casino was nice not to crowded. '

'If there are extra charges at the property beyond price paid through Expedia let the customer know in advance - no surprises!!'

'Prima hotel met goed comfort en vriendelijke staf.'

'This is the perfect spot to be in and around everything.'

'Nice location right on the bayou. '

'The young lady checking me in was incredibly kind and very helpful. However, there was no shampoo or conditioner body wash in the bathroom, even though there were containers hung on the wall no iron no blow dryer, and I feel like there were crackheads hanging out in the parking lot look like they may live in the hotel.'

'Location to US 10 is good. The type of room reserved - double beds with a sitting area - is not even available at this hotel - that's an Expedia issue!'

'Aangenaam hotel, vriendelijk personeel, heerlijk buffet, mooie kamer, en rookvrij.'

'The staff was very nice and accommodating. Unfortunately, there was a power outage in the morning. Luckily, we were just getting ready to leave the room and come to breakfast. We were glad it didn't happen sooner.'

'We were driving from Miami to Texas and needed a place to stop to rest. We had Uhual attached so I used Google to ask where to stop that would be safe. This place came up so we decided to take a chance. All I can say is you get what you pay for. The place has potential as for the outside looks maintained. The inside was filthy. Floor was sticky, old, smelly, hair in my tub and inside of the tub was filthy. Just because is cheap doesn’t mean it needs to be dirty! On top of it I was woken up at...

'Didn’t go to the pool. Room was really nice. '