Poolbar

Beoordelingen van Westgate Cocoa Beach Resort

4 out of 5
Westgate Cocoa Beach Resort
3550 N Atlantic Ave, Cocoa Beach, FL

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 235 van 421 beoordelingen" "
Gastenscore: 8 - Goed. 115 van 421 beoordelingen" "
Gastenscore: 6 - Redelijk. 44 van 421 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 421 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 421 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

9,0/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

J Mark

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice property. I like fresh air. None of the bedroom window casements worked. All handles were broken and cranks didn't work.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Corey

Positief: Netheid, staat van de accommodatie en faciliteiten
Loved westgate cocoa beach awesome for the kids shuttle launch was amazing im definitely going back
9 nachten verbleven in april 2024

8/10 – Goed

Maximilian Tobias

Reisde met familie
Positief: Voorzieningen
Etwas in die Jahre gekommen und Zimmer recht dunkel. Poolbereich für Kinder sehr schön und nahe am Meer. Ingesamt preislich zu teuer
4 nachten verbleven in april 2024

6/10 – Redelijk

Rebecca

Reisde met familie
Worn property. Nice access to the beach.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Sheila

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

10/10 – Uitstekend

Susana

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great place for kids, my nephews loved it
3 nachten verbleven in april 2024

6/10 – Redelijk

Joshua

Reisde met familie
Positief: Netheid, voorzieningen
Great location, perfect for families with kids. Our room was wonderful, did struggle with the air conditioner not working glad it wasnt midsummer yet. Staff was great and kids loved it!
3 nachten verbleven in maart 2024

8/10 – Goed

Zola

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything is all in one place, fun for the kids
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Shannon

Positief: Staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024

10/10 – Uitstekend

Melissa

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great room setup, pool variety and close to beach! Perfect choice for spring break with children. Tons of activities ands very close to Kenney Space center and eco tours. Highly recommend!
5 nachten verbleven in maart 2024
Reactie van Social media support op 22 apr 2024
Hi Melissa,We're thrilled you had such a fantastic experience with us! You made the most of your spring break with our excellent room setup, diverse pool options, and convenient proximity to the beach. We aim to offer many activities for families, and we're glad you found plenty to enjoy. Plus, being close to attractions like the Kennedy Space Center and eco tours adds even more excitement to your stay. Thank you for your glowing recommendation, and we can't wait to welcome you back for another memorable vacation!Kind regards,Social media support

6/10 – Redelijk

John

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Social Media Support op 4 apr 2024
Hi John, Thank you for taking a moment to rate your experience at the Westgate Cocoa Beach Resort. We do hope you enjoyed some aspects of your vacation, and we hope to offer you a more exceptional stay in the future.Best Wishes,Social Media Support

10/10 – Uitstekend

kyle

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Family friendly
6 nachten verbleven in maart 2024
Reactie van Social media support op 22 apr 2024
Hi Kyle,We're proud to be known as a family-friendly destination! Creating a welcoming and enjoyable family environment is at the heart of what we do. From our spacious accommodations to our wide range of activities and amenities, we aim to provide something for everyone to enjoy. Thank you for choosing us for your family getaway, and we look forward to welcoming you back for more unforgettable experiences in the future!Kind regards,Social media support

2/10 – Ontzettend slecht

Weston

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property advertised a water park feature with water slides. We arrived to discover the water slides are gone and the resort didn’t mention this on any of their marketing or website. Our children (5 & 7) were very upset the Waterpark wasn’t there. So we spent our first couple hours upon arriving with crying upset children. Horrible way to kick off a vacation. Additionally our shower was broken in our room. This resort is not worth the rate they are charging. Would not recommend this place to anyone.
3 nachten verbleven in maart 2024
Reactie van Social Media Support op 4 apr 2024
Hi Weston, We sincerely apologize for the disappointment and inconvenience you experienced during your stay. It's truly disheartening to hear that the water slides were not available as advertised, causing distress to your children and impacting the start of your vacation.We understand how important it is for our guests to have accurate information before arrival, and we regret any confusion or frustration caused by the absence of the water park feature. Additionally, we apologize for the inconvenience of the broken shower in your room.Please know that we take your feedback seriously, and we will review our marketing materials to ensure that they accurately reflect the current amenities and features of our resort.We strive to provide exceptional experiences for all of our guests, and it's disappointing to hear that we fell short of your expectations. Your feedback is valuable to us, and we will use it to make improvements and prevent similar issues in the future.We understand that this experience may have left a negative impression, but we hope you will consider giving us another opportunity to provide you with the excellent service and accommodations that you deserve. Thank you for bringing these concerns to our attention, and we appreciate your understanding.Best Wishes, Social Media Support

10/10 – Uitstekend

Janelle, Tarpon springs

Positief: Netheid, staat van de accommodatie en faciliteiten
The parking is very tight. Not much room for bigger cars.
3 nachten verbleven in maart 2024
Reactie van Social media support op 22 apr 2024
Hi Janelle,We appreciate your feedback regarding our parking situation. We understand tight parking spaces can be inconvenient, especially for larger vehicles. Thank you for bringing this to our attention, and we hope to welcome you back for a more comfortable stay in the future. Kind regards,Social media support

10/10 – Uitstekend

Rachel

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location and although we are still stuck in FLA from an accident,at least we are well rested from the hotel.
1 nacht verbleven in februari 2024
Reactie van Social media support op 22 apr 2024
Hi Rachel,We're sorry to hear about the accident. We're glad we could provide you a comfortable and restful stay during this challenging time. Your well-being and comfort are important to us, and we're pleased that our hotel could offer some solace during your unexpected remain in Florida. Please don't hesitate to reach out if there's anything else we can do to assist you during your time here. We are wishing you a swift recovery and safe travels ahead.Kind regards,Social media support

6/10 – Redelijk

Amanda Armstrong

Negatief: Staat van de accommodatie en faciliteiten
The children's water park is closed and under construction. Workers are cutting up concrete and the noice and dust was terrible. Did not make for a relaxing time. I felt the resort should have advised in advance of reservation that this was happening.
2 nachten verbleven in februari 2024
Reactie van Social Media Support op 7 mrt 2024
Hi Amanda, We deeply regret that your experience at our resort was negatively impacted by the closure of the children's water park due to construction. We understand the frustration and disappointment this caused during your stay. Your feedback regarding the lack of advance notification is crucial, and we apologize for any inconvenience it may have caused. We value your patronage and hope to have the opportunity to exceed your expectations in the future.Kind Regards,

10/10 – Uitstekend

Alysia

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location for watching the rocket launches and BBQing onsite.
2 nachten verbleven in januari 2024

8/10 – Goed

Karen

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Super friendly staff. It is a time share place so be prepared
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Ariane

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Très bien pour une grande famille. Toutes les commodités.
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Myriam

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
J’adore l’établissement, pour des vacances en famille c’est parfait.
7 nachten verbleven in januari 2024

8/10 – Goed

Kendall

Positief: Netheid, voorzieningen
Water park was great but lazy river and splash pad water was too cold. Pool water could have been slightly warmer but okay.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Steve

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great pool area, fantastic for kids. Lots of entertainment... and cool Tiki bar. Anything you need they are happy to get it for you. Even a couple security guards roaming the property. Very well run!
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Adan

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Really clean and modern suite .
1 nacht verbleven in januari 2024
Reactie van Social Media Support op 5 feb 2024
Hi Adan, Thank you very much for your rating on the Westgate Cocoa Beach Resort. We are glad you had a terrific stay, and we invite you to visit us again soon. Best Wishes,Social Media Support

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, comfort kamer
Would stay again
Property itself was well located with nice staff and great room layouts. The sales job upon check in was less than ideal. Understand it’s a time share property but even when we said no thanks she said she had to keep going because it’s her job. Bartender by the pool was sweet and helpful. The shuttle to the pier was also a great perk. Would stay here again.
1 nacht verbleven in januari 2024
Reactie van Social Media Support op 5 feb 2024
Hi, Thank you for choosing to stay at our property and for sharing your feedback with us. We're pleased to hear that you found our location convenient, appreciated our friendly staff, and enjoyed the room layouts.We apologize for any inconvenience you experienced during the check-in process regarding the sales presentation. Your feedback is important, and we'll use it to improve our approach in such situations.It's wonderful to know that you had positive interactions with our bartender by the pool and that you found the shuttle to the pier to be a great perk. We look forward to the opportunity to welcome you back in the future.Kind Regards, Social Media Support

10/10 – Uitstekend

Manon

Reisde met familie
Positief: Netheid, comfort kamer
7 nachten verbleven in januari 2024
Reactie van Social Media Support op 5 feb 2024
Hi Manon, Thank you for your feedback! Candid comments like yours allow us to improve our resort for future stays. We hope to welcome you back to the Westgate Cocoa Beach Resort soon. Best Wishes,Social Media Support

10/10 – Uitstekend

Marie

Reisde met familie
Positief: Netheid, voorzieningen
3 nachten verbleven in december 2023
Reactie van Social Media Support op 8 jan 2024
Hi Marie, Thank you for choosing the Westgate Cocoa Beach Resort! We appreciate you taking a moment to rate your stay. We are glad it was excellent.Best Wishes,Social Media Support

10/10 – Uitstekend

Jermaine

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff is phenomenal
1 nacht verbleven in december 2023
Reactie van Social Media Support op 8 jan 2024
Hi Jermaine, We are so glad you had a 5-star experience at our resort. We hope to see you back at the Westgate Cocoa Beach Resort for another impressive stay!Best Wishes,Social Media Support

8/10 – Goed

Robert, Abita Springs

2 nachten verbleven in december 2023
Reactie van Social Media Support op 8 jan 2024
Hi Robert, We appreciate your rating on the Westgate Cocoa Beach Resort. We are so glad you had a great stay, and your vacation exceeded your expectations. We hope to welcome you back soon.Best Wishes,Social Media Support

8/10 – Goed

Kathleen

Zakenreiziger
Positief: Netheid, comfort kamer
Nice Stay
Nice property
2 nachten verbleven in december 2023
Reactie van Social Media Support op 8 jan 2024
Hi Kathleen, Thank you very much for your rating on the Westgate Cocoa Beach Resort. We are glad you had a terrific stay, and we invite you to visit us again soon.Best Wishes,Social Media Support

8/10 – Goed

Mark

Reisde met familie
Positief: Netheid, comfort kamer
Would definitely stay again
We had a great time, the rooms where nice and lots to do for the kids.
2 nachten verbleven in december 2023
Reactie van Social Media Support op 8 jan 2024
Hi Mark, Thank you for your rating on the Westgate Cocoa Beach Resort! We are glad to see your stay was excellent, and we invite you to visit us again in the future.Best Wishes,Social Media Support

10/10 – Uitstekend

Brent, Brampton

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great stay
2 nachten verbleven in oktober 2023
Reactie van Social Media Support op 27 nov 2023
Hi Brent, Thank you for your amazing feedback. It is words just like these that keep us going. We appreciate you choosing us for your stay and hope you provide us with the pleasure again in the future!Kind Regards, Social Media Support

10/10 – Uitstekend

Frederick

Reisde met familie
Positief: Netheid, comfort kamer
1 nacht verbleven in november 2023
Reactie van Social Media Support op 15 nov 2023
Hi Frederick, Thank you for the kind rating. We’re so happy your visit at the Westgate Cocoa Beach Resort went well. We look forward to hosting you again!Best Wishes,Social Media Support

8/10 – Goed

Amanda Marie

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great for little kids, short walk to the beach which was amazing! Surrounded by small shops, local fast food chains (again great for little kids), yet local eateries also near by for the adults. The only issues we had were the thinness of the walls- we could hear the couple next to us talking at night and a family with little kids running around. It took a bit for us to figure out the hot water, but we got there. This is a timeshare community, so it’s up to you if you want to listen to their pitch- they do pay you for your time, but it was supposed to be 60 mins and it was 105 (1 hr 45mins) which was hard with little kids sitting there. Overall great!
4 nachten verbleven in oktober 2023

6/10 – Redelijk

Lisa

Reisde met familie
Positief: Comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Social Media Support op 12 okt 2023
Hi Lisa, Thank you for your rating on the Westgate Cocoa Beach Resort. We do wish we could have been able to impress you during your stay. We hope that you enjoyed some aspects of your time with us, and we hope to welcome you back in the future for a vacation which exceeds your expectations.Best Wishes,Social Media Support

10/10 – Uitstekend

Lauren

Positief: Netheid, staat van de accommodatie en faciliteiten
Great
4 nachten verbleven in augustus 2023
Reactie van Westgate Social Media Support op 29 sep 2023
Hi Lauren!Thanks for visiting the Westgate Cocoa Beach Resort! We are so glad you had an incredible stay, and we look forward to hosting you again in the future. Best Wishes,Social Media Support

10/10 – Uitstekend

Ralph

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2023
Reactie van Westgate Customer Care op 25 sep 2023
Hi Ralph, thank you for taking the time to visit us and rate your experience. We value you as our guest and hope to welcome you back to Westgate Resorts.Kind Regards

8/10 – Goed

Slavina

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Update the key system- offer an app for keyless entry to the rooms
3 nachten verbleven in september 2023
Reactie van Westgate Customer Care op 19 sep 2023
Hi Slavina, thank you for sharing your feedback. We are always looking into improving our incredible guest experience and we really appreciate any feedback given. We truly hope that we will get the chance to welcome you back again soon to Westgate Resorts.Kind Regards

10/10 – Uitstekend

Carmen

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Staff was wonderful. Property exposed to streets and front building is very noisy all day and night long. Anyone can walk onto property to access room, even though some of the parking (not ours) was semi-secure. Great bar, great people, older infrastructure.
2 nachten verbleven in september 2023
Reactie van Social Media Support op 13 sep 2023
Hi Carmen, Thank you for your feedback about your experience at the Westgate Cocoa Beach! We are so glad to learn about your outstanding vacation at our resort. We look forward to welcoming you again for another amazing visit to Westgate Resorts!Best Wishes,Social Media Support

10/10 – Uitstekend

Brian

2 nachten verbleven in september 2023
Reactie van Social Media Support op 2 okt 2023
Good Afternoon Brian,We are so glad you had a 5-star experience at our resort. We hope to welcome you back in the future for another impressive stay! Best Regards,

10/10 – Uitstekend

Karine

Reisde met familie
Positief: Netheid, voorzieningen
Lots of space in suites, beautiful ground, close to the beach,
2 nachten verbleven in augustus 2023
Reactie van Westgate Resorts op 18 aug 2023
Karine, We loved having you at our Westgate Cocoa Beach Resort! We thank you for your feedback and we are delighted to know you had an amazing experience. We hope to see you again real soon.Kind regards,Social Media Support

10/10 – Uitstekend

Jessica

3 nachten verbleven in augustus 2023
Reactie van Westgate Resorts op 10 aug 2023
Jessica, We appreciate you taking the time to leave us a wonderful rating! It pleases us to know you enjoyed an excellent vacation at our property and we hope to welcome you back many times in the future. Kind regards,Social Media Support

8/10 – Goed

Nelson

Positief: Comfort kamer
OK
OK
2 nachten verbleven in juli 2023
Reactie van Westgate Resorts op 10 aug 2023
Nelson, Thank you for your feedback! We are so glad to learn that you had a great experience at our resort. We hope to welcome you back soon for another wonderful vacation. Kind regards,Social Media Support

6/10 – Redelijk

Stephanie

Negatief: Staat van de accommodatie en faciliteiten
Be ready to be hounded about doing a meeting for a time share. We got a note on our door daily. The layout was not gteat if your in building one. Plenty of room in the place.
4 nachten verbleven in juli 2023
Reactie van Social Media Support op 3 aug 2023
Hi Stephanie, Thank you for the feedback on the Westgate Cocoa Beach Resort. We regret to learn that you did not fully enjoy your experience. It is our hope that you will allow us the honor of hosting a more excellent stay in the future.Best Wishes,Social Media Support

8/10 – Goed

Naomi

Reisde met familie
Positief: Comfort kamer
3 nachten verbleven in juli 2023
Reactie van Westgate Social Media Support op 27 jul 2023
Hi Naomi!Thank you very much for your rating on the Westgate Cocoa Beach Resort. We are glad you had a terrific stay, and we invite you to visit us again soon. Best Wishes,Social Media Support

6/10 – Redelijk

Kristina

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Cool waterpark ,lazy river, rooms clean, hotel hospitality was excellent.not vary on food available at on site bar, pool usually crowded,not much emtwrtainment in area.not.child saftt rooms.
Reactie van Social Media Support op 11 aug 2023
Hi Kristina!Thank you for your valuable review of the Westgate Cocoa Beach Resort. Thank you for letting us know what we are excelling in and some areas that need work. The satisfaction of our guests is our top priority, and we appreciate your comments very much as it allows us to improve on our behalf. We hope you will stay with us again and allow us the opportunity to not just meet but exceed your expectations.Best Wishes, Social Media Support

10/10 – Uitstekend

Johnathan

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in juli 2023
Reactie van Social Media Support op 20 jul 2023
Good Afternoon Jonathan,Thank you for choosing the Westgate Cocoa Beach Resort. We are thrilled that you had a 5-star experience & couldn't be happier that we were able to provide you with your dream vacation! We look forward to hosting you again very soon! Best Regards,

2/10 – Ontzettend slecht

Alex

Reisde met partner
Negatief: Netheid, voorzieningen
Overall this was a terrible experience and I would not recommend anyone to come here on top of that was overcharged
2 nachten verbleven in juli 2023
Reactie van Westgate Resorts op 12 jul 2023
Alex, Thank you for taking the time to share your experience. Please accept our apologies for any issues you encountered during your stay. Please private message us on one of our social media channels so that we can look into this further, as your satisfaction is our top priority.Kind regards,Social Media Support

4/10 – Matig

Egla

9 nachten verbleven in juni 2023
Reactie van Westgate Resorts op 12 jul 2023
Egla, Thank you for your rating. We do regret to see that you did not enjoy your visit. We hope to have the opportunity to welcome you for a more excellent experience soon.Kind regards,Social Media Support

8/10 – Goed

Carrie

Positief: Netheid
2 nachten verbleven in juli 2023
Reactie van Westgate Resorts op 12 jul 2023
Carrie, We couldn't be happier to hear that you had a positive experience at Westgate Cocoa Beach Resort. Your feedback has made our day!Kind regards,Social Media Support

10/10 – Uitstekend

Danielle Marie

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Second time at this resort and will be going next year as well, great fun safe clean place for the family
4 nachten verbleven in juni 2023
Reactie van Social Media Support op 13 jun 2023
Hi Danielle, We are so glad to see you had a 5-star experience at our resort. We hope to see you back at the Westgate Cocoa Beach Resort in the future for another impressive stay! Best Wishes,