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Beoordelingen van Hampton Inn Colchester

3 out of 5
Hampton Inn Colchester
42 Lower Mountain View Dr, Colchester, VT

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 546 van 1005 beoordelingen" "
Gastenscore: 8 - Goed. 290 van 1005 beoordelingen" "
Gastenscore: 6 - Redelijk. 93 van 1005 beoordelingen" "
Gastenscore: 4 - Matig. 49 van 1005 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 1005 beoordelingen" "

8,8/10

Netheid

9,2/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Julie

Reisde met familie
Positief: Netheid, personeel en service
The facility was undergoing some renovations. But the rooms were clean and the beds comfortable. I’m looking forward to another stay!
1 nacht verbleven in april 2024

6/10 – Redelijk

Ronald E

Reisde met familie
Positief: Personeel en service
Under construction. Internet didnt work
1 nacht verbleven in april 2024

10/10 – Uitstekend

Kelly, North Attleborough

Positief: Netheid, personeel en service en voorzieningen
Great customer service.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Carl

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very much enjoyed this hotel. It’s close to The colleges. Staff was Super friendly and helpful. Will definitely stay there again.
1 nacht verbleven in april 2024
Reactie van Hillari, Sales Administrator op 30 apr 2024
Thank you for your review! I'm glad you enjoyed your stay with us.

6/10 – Redelijk

Stéphanie

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
L’endroit est en rénovation. Nous sommes compréhensifs mais il n’en était nullement mention lors de notre réservation. L’ascenseur est défectueux. Nous avons dû utiliser les escaliers pour aller au 5e étage. Nous aurions apprécié le savoir. Cela dit, le personnel était très courtois.
1 nacht verbleven in april 2024
Reactie van Hillari, Sales Administrator op 30 apr 2024
Thank you for your review. I'm sorry to hear you didn't enjoy your stay with us. I will be sure to pass your comments along to our management team. I hope that you decide to stay with us again, so we can leave a better impression of our hotel.

6/10 – Redelijk

Nicola

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Good stay but they were doing renovations so some elevators were shut down, areas were clearly in the process of being fixed. My biggest complaint would be that housekeeping had been on our floor on the Saturday that we were there and had left bedding and garbage bags all along the hall. Sunday morning all the linens and garbage were still cluttering the hall. Breakfast was good, hotel was quiet and staff were friendly.
2 nachten verbleven in april 2024
Reactie van Hillari, Sales Administrator op 30 apr 2024
Thank you for your review. Please know I will forward your comments to our management team to ensure this does not happen again. We hope you choose to stay with us again in the future.

8/10 – Goed

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hillari, Sales Administrator op 30 apr 2024
Thank you for your review!

8/10 – Goed

Gabrielle

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Really nice staff :)
1 nacht verbleven in april 2024
Reactie van Hillari, Sales Administrator op 30 apr 2024
Thank you for your review!

10/10 – Uitstekend

Gilles

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
3 nachten verbleven in april 2024
Reactie van Hillari, Sales Administrator op 25 apr 2024
Thank you for your review!

10/10 – Uitstekend

Kerrigan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Helpful staff, clean property
2 nachten verbleven in april 2024
Reactie van Hillari, Sales Administrator op 22 apr 2024
Thank you for your review!

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service
Clean
2 nachten verbleven in april 2024
Reactie van Hillari, Sales Administrator op 24 apr 2024
Thank you for your review!

10/10 – Uitstekend

Jessica

Zakenreiziger
Great customer service. Plenty of towels. Smelled like smoke in my room and the air kept popping on - other than that, it was a decent stay.
2 nachten verbleven in april 2024
Reactie van Hillari, Sales Administrator op 22 apr 2024
Thank you for your review. Please know that I will forward your comments to our management team, so they can address your concerns directly.

4/10 – Matig

Donna

I think they are understaffed. There was a wet bathing suit in the closest when I arrived. The toilet didn’t flush properly. I don’t know if room was really cleaned.
1 nacht verbleven in april 2024
Reactie van Hillari, Sales Administrator op 22 apr 2024
I would like to start by thanking you for staying with us and for providing your feedback, we do of course greatly appreciate it. I am so sorry to see that your most recent stay with us was less than pleasant, please know I will forward your comments to our management team, so they may address those concerns directly. We do strive to provide outstanding accommodations and service to all our guests, and I would like to apologize on behalf of the entire hotel that we fell short of meeting those expectations. We do hope you will choose to stay with us again in the future and at that time we may leave you with a better lasting impression of our hotel as a whole.

10/10 – Uitstekend

Monica

Positief: Netheid, personeel en service
Hallway smelled musty - like dirty feet. Room was clean but had a musty smell as well.
1 nacht verbleven in april 2024
Reactie van Hillari, Sales Administrator op 19 apr 2024
Thank you for your review. I will be sure to pass these comments along to our management team.

10/10 – Uitstekend

Darlene

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the room. Pillows were a big surprise. Bed very comfortable. Told my husband we have to stay thrre again when we visit my daughter in Colchester. Only thing I can think of that would be better is exhaust in bathroom and higher power of shower.
2 nachten verbleven in april 2024
Reactie van Hillari, Sales Administrator op 18 apr 2024
Thank you for your review!

4/10 – Matig

Matt

Reisde met familie en kleine kinderen
Negatief: Staat van de accommodatie en faciliteiten
Was extremely hot at the 3 nights I stayed and barely got any sleep the 3rd night. Asked front desk to fix the air and apparently nothing was fixed. Window wouldn’t open far and screen was busted.
3 nachten verbleven in april 2024
Reactie van Hillari, Sales Administrator op 16 apr 2024
I would like to start by thanking you for your feedback, we do of course greatly appreciate it. I am so sorry to see that your most recent stay with us was less than pleasant, please know we do strive to provide outstanding accommodations and service to all of our guests, and I am so very sorry that we fell short of that expectation. We do hope you will choose to stay with us again in the future and at that time we may leave you with a better lasting impression of our hotel as a whole.

6/10 – Redelijk

Joyel

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The bed was the most uncomfortable I’ve slept on I did mention to the front desk as I checked out they said they are in process of changing all the beds
1 nacht verbleven in april 2024
Reactie van Hillari, Sales Administrator op 15 apr 2024
Thank you for your review! I will be sure to pass your feedback along to our management team.

6/10 – Redelijk

Deborah

Reisde met familie
Positief: Personeel en service, voorzieningen
Staff is outstanding.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Mary

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The receptionist at the front desk went out of her way to find the perfect accommodation for us! She was pleasant and compassionate.
1 nacht verbleven in april 2024
Reactie van Hillari, Sales Administrator op 15 apr 2024
Thank you for your review!

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We enjoyed our stay. Front desk folks friendly and helpful. Clean rooms. Breakfast was excellent and the attendant very pleasant!
1 nacht verbleven in april 2024
Reactie van Hillari, Sales Administrator op 15 apr 2024
Thank you for your review!

10/10 – Uitstekend

Thomas

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
As a disabled vet I found the long walk to my room very painful. Also there are hardly any electric outlets and not enough to serve our needs . Service people were above average check in and out.😊
1 nacht verbleven in april 2024
Reactie van Hillari, Sales Administrator op 10 apr 2024
Thank you for your review! I'm sorry to hear about the long distance to your room, but I am glad to hear that our Hampton Team made your stay enjoyable!

10/10 – Uitstekend

wilmer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place
5 nachten verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 8 apr 2024
Thank you for your review!

8/10 – Goed

Kaye

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 8 apr 2024
Thank you for your review!

10/10 – Uitstekend

aaron

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stay was excellent!
1 nacht verbleven in april 2024
Reactie van Hillari, Sales Administrator op 8 apr 2024
Thank you for your review! I'm glad to hear that you enjoyed your stay!

6/10 – Redelijk

Monique

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
We had a good stay here. Staff was wonderful very pleasant and helpful. Answered all the questions we had about the area and got us anything we needed for the room. Unfortunately we came while it was under construction and remodeling so access to some areas were blocked by workers and had to go out and around the building to get to a separate access. And there was construction supplies that you had to walk around but over all a very enjoyable decent stay..
2 nachten verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 5 apr 2024
Thank you for your review. I understand renovations can make your stay unenjoyable. Next time your travels bring you back to Vermont, we hope you stay with us again, so we can leave you with a better experience.

6/10 – Redelijk

Patriq, Montréal

Reisde met partner
Negatief: Netheid, personeel en service
Manque clairement d'entretien.
2 nachten verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 1 apr 2024
Thank you for your review! Could you please reach out so we can know more information about your experience with us?

10/10 – Uitstekend

Richard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very clean and modern looking. I did notice the emergency shower sprinklers heads were all rusty and did not look very attractive so they should be replaced
1 nacht verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 1 apr 2024
Thank you for your review! I'm glad to see you enjoyed your stay with us! I will be sure to let our maintenance team know!

8/10 – Goed

Neelkamal

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A bit expensive for the quality and price! Bathroom supplies were not properly planned and attended to before our arrival. Body lotion got over in less than a day! Insufficient Bath towels kept. Had to ask for more. There seemed to be dusty air in the hallways. Carpet looks old. Had a hard time finding a table for breakfast!
1 nacht verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 1 apr 2024
Thank you for your review! I will make our housekeeping department aware of your concerns.

10/10 – Uitstekend

Wara, Winooski

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Affordable for whole family
1 nacht verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 1 apr 2024
Thank you for your review! I'm glad to see you enjoyed your stay with us!

8/10 – Goed

Jamie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms were very cool, especially with the dormer windows. Staff was very friendly and polite. Very close to the highway and other places in VT. And the restaurant next door is also really good. It was a really good experience.
3 nachten verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 1 apr 2024
Thank you for your review! I'm glad to see you enjoyed your stay with us!

10/10 – Uitstekend

Rado G.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 29 mrt 2024
Thank you for your review!

8/10 – Goed

Montpetit

1 nacht verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 16 apr 2024
Thank you for your review!

6/10 – Redelijk

Steve

Zakenreiziger, Reisde met familie
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Toilet leaked in first room, so had to switch rooms. Bathroom floor in second room wasn't entirely clean. There were lint and other debris on the floor. Not terrible, but more than there should be in a clean room.
1 nacht verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 26 mrt 2024
I would like to start by thanking you for your feedback, we do of course greatly appreciate it. I am so sorry to see that your most recent stay with us was less than pleasant, please know we do strive to provide outstanding accommodations and service to all of our guests, and I am so very sorry that we fell short of that expectation. We do hope you will choose to stay with us again in the future and at that time we may leave you with a better lasting impression of our hotel as a whole.

10/10 – Uitstekend

Marlee

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel for cost comparison.
2 nachten verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 26 mrt 2024
Thank you for your review!

6/10 – Redelijk

Rebecca

Reisde met familie
Positief: Voorzieningen
Negatief: Netheid
The hotel room was clean but the bathroom was another story. found hair in the drain and there was not shampoo, soap or conditioner in our room which was incredibly annoying. The bottles weren’t refilled so spent way too much time trying to get something out of it.. beds were clean. Breakfast was really good, most of the workers were super sweet, but our check out experience left something to be desired.. Would return just make sure to ask them before checking in that all the room was cleaned and remade for the next guest
1 nacht verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 26 mrt 2024
I would like to start by thanking you for your feedback, we do of course greatly appreciate it. I am so sorry to see that your most recent stay with us was less than pleasant, please know we do strive to provide outstanding accommodations and service to all of our guests, and I am so very sorry that we fell short of that expectation. We do hope you will choose to stay with us again in the future and at that time we may leave you with a better lasting impression of our hotel as a whole.

10/10 – Uitstekend

Lucas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, with good breakfast and friendly staff
1 nacht verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 26 mrt 2024
Thank you for your review!

10/10 – Uitstekend

Alan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place to stay
2 nachten verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 22 mrt 2024
Thank you for your review! I'm glad to see you enjoyed your stay with us!

4/10 – Matig

Pierre

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
L’accueil était chaleureux et efficace. Par contre il y avait beaucoup d’irritants techniques. Tout d’abord l’ascenseur était défectueux, pas de pression dans la douche, la thermopompe était très bruyante, il a fallu l’arrêter. Enfin le signal wifi était pratiquement inexistant. Bref un hôtel en-dessous de nos attentes.
1 nacht verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 22 mrt 2024
I would like to start by thanking you for your feedback, we do of course greatly appreciate it. I am so sorry to see that your most recent stay with us was less than pleasant, please know we do strive to provide outstanding accommodations and service to all of our guests, and I am so very sorry that we fell short of that expectation. We do hope you will choose to stay with us again in the future and at that time we may leave you with a better lasting impression of our hotel as a whole.

8/10 – Goed

Brian

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and accommodating staff. Rooms very nice and clean. The only minor issue was that there was only one elevator and it worked about half the time. We were able to trek our luggage up and down the stairs but it may present a problem for others. Hope they fix this soon. I would definitely stay again though.
1 nacht verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 21 mrt 2024
Thank you for your review! We are hopefully getting the elevator fixed very soon!

8/10 – Goed

Arturo

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Ali made the real difference in our Check-In and out, she's very customer oriented and its really appreciated. On the hand it was an issue that the elevator were out of services.
2 nachten verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 18 mrt 2024
Thank you for your review! I'm glad to see our front desk agent was able to make your stay more welcoming.

8/10 – Goed

Giuseppe

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great spot close to shopping choices Close to south Burlington
2 nachten verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 18 mrt 2024
Thank you for your review!

8/10 – Goed

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good value this time of year and comfortable stay
2 nachten verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 18 mrt 2024
Thank you for your review!

10/10 – Uitstekend

Jeffrey

2 nachten verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 3 apr 2024
Thank you for your review!

10/10 – Uitstekend

marie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 18 mrt 2024
Thank you for your review!

8/10 – Goed

Nainia

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
C’est un bon emplacement et tranquille et le seul chose négatif c’est qu’il laisse les draps à côté de la porte après le ménage c’est mal vue
2 nachten verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 14 mrt 2024
Thank you for your review!

10/10 – Uitstekend

Kyounkang

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We often stay here and always like the room. All the stuffs are so friendly and professional.
1 nacht verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 14 mrt 2024
Thank you for your review!

10/10 – Uitstekend

karen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location; free breakfast; friendly staff, workout facility
2 nachten verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 14 mrt 2024
Thank you for your review! I'm glad to hear you enjoyed your stay.

8/10 – Goed

Xavier

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Very nice
2 nachten verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 14 mrt 2024
Thank you for your review!

8/10 – Goed

Brian

Positief: Personeel en service, staat van de accommodatie en faciliteiten
It’s nice
1 nacht verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 14 mrt 2024
Thank you for your review!

10/10 – Uitstekend

Emma

1 nacht verbleven in maart 2024
Reactie van Hillari, Sales Administrator op 1 apr 2024
Thank you for your review!