Dear guest, the regulation of the home of our country has been clear from the beginning. Anyone who does not differentiate garbage will pay a penalty to our municipality. Those who respect the rules pay no penalty, SIMPLE :) The rules are clear and you have not respected them

One negative review against more than a hundred 5-star reviews represents absolute nothing. It'0s a pity that I cannot attach the photographic documentation, so the kind guests could realize the terrible experience I had having you as a guest there. A report was opened against you and vrbo agreed with the host, guaranteeing me compensation and protection for the nightmare experience I had with you. Some advice: next time, which surely won't be from me or my host friends, give the correct information to your friends who come first. In 30 years of work I have never seen a guest go wrong, it seems like a joke. Ah the next time don't leave the rubbish in the house and on the floor, so you'll see that the famous monster insects scare children, they won't arrive in the villa. Last tip, do an eye exam, given that in addition to the internal area for recycling, there is a huge area outside for waste disposal and it's incredible that you haven't seen it. ADDIO

The villa is always checked, viewed and cleaned by me and my family personally, all linens, bathrooms, table football and other areas are all perfectly clean every single time. The guest made his complaints at the end of the holiday, indicating that he wanted a discount probably. When I asked for proof of their complaints photo they could not say anything. I had let them pass over the chairs they broke, but I probably would have done better to ask them for the damages.