4/10 – Matig
Tammy
Reisde met familie
26 jul 2025
The shower curtain had mold. The heater/cooler was so loud we had to turn it off to sleep. The beds were made up with the sheet on top. One of the beds had two sheets and the other had only one. When utilizing Expedia it stated final cost of $191.42 but when checking in the charge was $201.78. The lady checked me in didn't seem to know how to respond to my complaint. I informed the gentlemen who checked me out about my complaint, the dirty bathroom shower and curtain, and the cost. He was not sure how to respond either! I asked for the Supervisor. He said she doesn't respond when she is off the clock! What. I am requesting a refund $10.36 of "resort fees" to my credit card. If you have questions my name is Tammy Trujillo I can be reached at 303-349-2076.
Tammy
2 nachten verbleven in juli 2025