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Beoordelingen van Motel 6 Colorado Springs, CO

2 out of 5
Motel 6 Colorado Springs, CO
3228 N Chestnut St, Colorado Springs, CO

Beoordelingen

5,8
Gastenscore: 10 - Uitstekend. 182 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 206 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 175 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 149 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 289 van 1001 beoordelingen" "

5,8/10

Netheid

6,8/10

Personeel en service

5,4/10

Voorzieningen

5,6/10

Staat van de accommodatie en faciliteiten

5,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Deborah Smith

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staff just love them
1 nacht verbleven in januari 2024
Reactie van Brand Experience Team op 7 mei 2024
Hi Deborah Smith, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

2/10 – Ontzettend slecht

Sara

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Brand Experience Team op 23 feb 2024
Hi Sara,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 – Goed

Marsha

Reisde met familie
Positief: Netheid, personeel en service
The hi way to close
1 nacht verbleven in februari 2024
Reactie van Brand Experience Team op 22 feb 2024
Hi Marsha,Thank you for the perfect rating!! Maz K.#Team6

2/10 – Ontzettend slecht

David

Negatief: Netheid, personeel en service en comfort kamer
5 nachten verbleven in februari 2024
Reactie van Brand Experience Team op 23 feb 2024
Hi David,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 – Uitstekend

Donna

Positief: Netheid
Ok
7 nachten verbleven in januari 2024
Reactie van Brand Experience Team op 6 feb 2024
Hi Donna,Thank you for the amazing review!Maz K.#Team6

10/10 – Uitstekend

Amber

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Katrina

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Cynthia

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Cynthia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the room
1 nacht verbleven in januari 2024
Reactie van Nancy Y. op 17 jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 – Uitstekend

Cynthia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay
3 nachten verbleven in december 2023

10/10 – Uitstekend

Cynthia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We're enjoying our stay
1 nacht verbleven in januari 2024
Reactie van Brand Experience Team op 9 jan 2024
Hi Cynthia,Thank you for the perfect rating!Lilith#Team6

10/10 – Uitstekend

Deborah Smith

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
1 nacht verbleven in december 2023

10/10 – Uitstekend

Cynthia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

6/10 – Redelijk

Derek

1 nacht verbleven in november 2023

10/10 – Uitstekend

Cynthia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Cynthia

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and fast check in! The room is great nice big shower and a great size tv
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 9 jan 2024
Hi CynthiaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 – Ontzettend slecht

Megan

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Motel 6 sucks d*cks
They suck
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 9 jan 2024
Hi Megan,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

4/10 – Matig

Lynda

Reisde met familie
Negatief: Netheid, voorzieningen
Staff at check in didvthe best they could to see we had a comfortable room.our reservations was screwed up again even the i requested handicapped it qas n9t included when we g9t here. This is tge secondtime we used expedia and never use it again abd only use direct .
3 nachten verbleven in december 2023

8/10 – Goed

Filisha

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Customer service was on point ...issue was other clientele that stayed being loud. Otherwise, for the price, the room was good
1 nacht verbleven in november 2023
Reactie van Brand Experience Team op 26 dec 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 – Ontzettend slecht

Daniel

Zakenreiziger, Reisde met huisdieren, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Homeless people wandering the lot and a non smoking room smelling like a freshly smoked cigarette.
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 19 dec 2023
Hi Daniel, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

4/10 – Matig

Francisco Javier

Reisde met familie en kleine kinderen
Negatief: Voorzieningen
Door not locked safe sink lose
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 19 dec 2023
Hi Francisco, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 – Uitstekend

Filisha

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
All Good Here ☺️
Very helpful staff, clean rooms, option for smoking and free for kiddos and pets.
3 nachten verbleven in november 2023
Reactie van Brand Experience Team op 13 dec 2023
Hi Filisha, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

4/10 – Matig

Maureen

Positief: Personeel en service
Negatief: Netheid
Room was not what boomed
1 nacht verbleven in november 2023
Reactie van Nancy Y. op 5 dec 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 – Ontzettend slecht

Reina

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023

10/10 – Uitstekend

Shawn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The people at check in were great and made the check-in easy and went out of their way to make me feel welcome. Also as I travel with three dogs, they made them feel welcome too. No problem and they gave me a ground floor room to make having the pups easier to take out for walks.
1 nacht verbleven in november 2023
Reactie van Brand Experience Team op 29 nov 2023
Hi ShawnThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 – Uitstekend

Carrie

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in november 2023

8/10 – Goed

Alexis

1 nacht verbleven in november 2023

6/10 – Redelijk

Tanisha

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
.
2 nachten verbleven in oktober 2023
Reactie van Guest support op 23 okt 2023
We are happy to hear that you enjoyed your stay! Thank you for your feedback.

2/10 – Ontzettend slecht

Chance

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2023
Reactie van Guest support op 19 okt 2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

4/10 – Matig

Aim's Altitude Aquatics

Negatief: Staat van de accommodatie en faciliteiten
Too much
1 nacht verbleven in oktober 2023
Reactie van Guest support op 23 okt 2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

8/10 – Goed

Carrie

1 nacht verbleven in oktober 2023
Reactie van Guest support op 10 okt 2023
We are happy to hear that you enjoyed your stay! Thank you for your positive feedback.

10/10 – Uitstekend

Tanisha

Positief: Netheid, personeel en service
nice workers and love that they don't charge for pets. peaceful and enjoyed my time and good prices...
6 nachten verbleven in september 2023
Reactie van Guest support op 9 okt 2023
We are happy to hear that you enjoyed your stay! Thank you for your positive feedback.

2/10 – Ontzettend slecht

Shanda

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Guest support op 5 okt 2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

2/10 – Ontzettend slecht

Douglas

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Arrived late at night and office was very friendly and helpful but the beds had only a sheet, sticky floors and hair in the bed and in the sink
Reactie van Guest support op 26 sep 2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

2/10 – Ontzettend slecht

Norma

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Decommission this Motel 6
Dirty and unsafe surroundings.
1 nacht verbleven in september 2023
Reactie van Guest support op 26 sep 2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

2/10 – Ontzettend slecht

Talita

Zakenreiziger
Negatief: Netheid, personeel en service
I don’t know if it was expedia fault or the voter faul but I made a reservation for two nights and went arrive at the place there was no reservation and no room , and they charge my card but for the refund they say 15 days , not a a good service
2 nachten verbleven in september 2023
Reactie van Guest support op 26 sep 2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

2/10 – Ontzettend slecht

Stephen

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hands down, the sketchiest place I’ve ever stayed. Within an hour, there was a guy right in front of our room smoking meth. Homeless people littered the parking lot. I have my kids with me, I’m not taking any chances and we left. Tried to reach out to Expedia, in chat, for a refund, I’m still waiting to hear back
1 nacht verbleven in september 2023
Reactie van Guest support op 26 sep 2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

2/10 – Ontzettend slecht

Natasha

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a dangerous place to stay. I left immediately upon entering my room.
1 nacht verbleven in september 2023
Reactie van Guest support op 26 sep 2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

6/10 – Redelijk

Cristela

1 nacht verbleven in september 2023
Reactie van Guest support op 9 okt 2023
We are happy to hear that you enjoyed your stay! Thank you for your feedback.

2/10 – Ontzettend slecht

Daniela

1 nacht verbleven in september 2023

6/10 – Redelijk

Katherine

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Ok
1 nacht verbleven in september 2023
Reactie van Guest support op 13 sep 2023
We are happy to hear that you enjoyed your stay! Thank you for your feedback.

4/10 – Matig

Shawna

Positief: Personeel en service
Negatief: Netheid, comfort kamer
unhappy customer
Well the room was not that clean. there was jelly on table. hair all over bathroom floor n what appeared to be pee in bottom of shower. was very tired so I just cleaned it all myself. I had a uhaul parked in parking lot. which the lock was cut off and the truck was gone thru. it's posted they not responsible so figured no point in telling them.
2 nachten verbleven in september 2023
Reactie van Brand Experience Team op 19 sep 2023
Hi Shawna,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 – Ontzettend slecht

Karen

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We did not stay was to dirty and not clean went se
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Dawn

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Unprofessional management, every room is got something dirty........ mostly the shower
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Jessica

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stinky rooms
The non smoking room we booked has clearly been smoked in. The front desk stated "it happens" and asked if we wanted some spray. I was teaveling with a 6 week old baby. The hotel was booked so we couldnt switch rooms. With the holiday we coulsnt book somewhere else. We ended out trip a day early so we didnt have to slewp in they stinky room more than one night! It was also dirty and had a cigarette burn spot in the comforter.
2 nachten verbleven in september 2023
Reactie van Brand Experience Team op 13 sep 2023
Hi Jessica, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

2/10 – Ontzettend slecht

Amber

Zakenreiziger, Reisde met huisdieren, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The kid who checked us in had no personality and was unkind. The room itself smelled like old cigarettes. There were burn marks in the blanket and comforter in the same spot so it was obvious the bedding had not been changed. When I separated the two blankets there was hair in between them which was absolutely disgusting. This motel boasts itself as pet friendly but the facility was so disgusting and there was dog feces everywhere. We ended up leaving this hotel and paying more to stay elsewhere and it was well worth it. Upon us making the decision to leave I went to the front desk to speak with the kid who was the same person who checked us in. He looked up and saw me standing at the locked door and went back to his work. Didn't even acknowledge me and so I called motel 6. Their staff was no more helpful. Finally got through to Expedia and had the cancellation confirmed. All in all a horrible experience I would never in my lifetime stay there again. Not to mention there were bums and tweakers all over the parking lot and general area.
4 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Kevin

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was a mess and smelled like a dead skunk. Their was hair all over the bed. The parking lot had two homeless men wondering around. I did not feel like my car was safe. I immediately left and did not stay in the room. The absolute worst hotel experience i have ever had.
1 nacht verbleven in september 2023
Reactie van Brand Experience Team op 13 sep 2023
Hi Kevin, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 – Redelijk

Antoine

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Malpropre, chambre en mauvais état, bruyant
2 nachten verbleven in september 2023
Reactie van Guest support op 4 sep 2023
We are happy to hear that you enjoyed your stay! Thank you for your positive feedback.

2/10 – Ontzettend slecht

Ken

Negatief: Netheid
1 nacht verbleven in september 2023

6/10 – Redelijk

Michelle

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
No ice
The ice machine was broken and the pool was closed so they didn’t really have any amenities
2 nachten verbleven in augustus 2023
Reactie van Brand Experience Team op 7 sep 2023
Hi Michelle,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6