4/10 – Matig
Anne
Reisde met familie
11 aug 2025
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very small property with multiple broken or damaged things inside and outside the hotel room. Our first room the air conditioner was not on when we arrived and when turns on, smelled like an old furnace that hadn't been turned on in years, the lights were burnt out in several fixtures, the door lock was not secured and wobbly, and the curtains were not fully attached. When asked to change rooms the staff member didn't apologize for the state of the room, just told us to get our bags out ASAP and switched the room. Our new room didn't look anything like the previous room, older, however the air worked without smell so that as a bonus! VERY small bathroom and not much room to walk around all of the large furniture in the room. The beds were very uncomfortable as well. When checking out the pool , it's a glorified large bathtub when looking at the size , the water was very cold and the room was very warm and muggy! The hot tub water was so hot it could have burned you and the jets didn't work. The breakfast was okay, just a very small area to get your food and not much seating, unless you prefer barstool style tables. Overall not a great experience and we will never return to this hotel.
Anne
2 nachten verbleven in augustus 2025
