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Beoordelingen van Country Inn & Suites by Radisson, Columbus Airport, OH

2.5 out of 5

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 301 van 1009 beoordelingen" "
Gastenscore: 8 - Goed. 229 van 1009 beoordelingen" "
Gastenscore: 6 - Redelijk. 164 van 1009 beoordelingen" "
Gastenscore: 4 - Matig. 143 van 1009 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 172 van 1009 beoordelingen" "

6,8/10

Netheid

7,6/10

Personeel en service

6,6/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Ken

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I recently stayed at the Country Inn & Suites by Radisson at Columbus Airport and was thoroughly impressed with every aspect of my experience. The cleanliness of the hotel was outstanding, which made for a very comfortable stay. The staff were exceptionally welcoming and always on hand to assist with any queries, providing excellent service throughout my visit. The property itself is well-maintained with modern facilities that cater to every need. Additionally, the location is extremely convenient, being close to the airport yet in a quiet area, making it an ideal choice for both business and leisure travelers. The easy parking and accessibility to local transportation further enhanced my experience, ensuring that all destinations were within easy reach.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Arlene

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Ashley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have never been treated with so much care compassion and concern , when I stepped into the lobby I was in tears I had been traveling all day from NC to Ohio for my brother’s funeral and my reservation had been canceled at my previous hotel and after hours of being treated horribly by the big name hotel across the street kimoni was so kind and helpful and understanding I mean she treated me like a human and a friend every company needs someone like her providing customer service the entire staff was amazing even the cleaning staff were helpful and kind I never stayed at a hotel where everyone had a smile on their face even the guy preparing the breakfast was so kind I want to thank you guys from the bottom of my heart you guys made a lasting impression I mean you never know how much a simple smile can change a persons day I was truly going through one of the hardest times in my life and I can say that you guys just doing your jobs and being nice helped me get through it
4 nachten verbleven in april 2024

4/10 – Matig

Julie

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property needs some deep cleaning and updates. The area around the property is sketchy and at night we heard gunshots. The staff was basic and not overly helpful.
4 nachten verbleven in april 2024
Reactie van Will op 2 mei 2024
we are very sorry about your stay we have a remodel coming very soon

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Will op 30 apr 2024
We are happy you had a nice stay

10/10 – Uitstekend

Deborah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a very nice experience at this property
2 nachten verbleven in april 2024
Reactie van Will op 30 apr 2024
We are happy you had a nice stay with us.

10/10 – Uitstekend

Msemaji

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Economically a very good decision. I have chosen this location close to the airport with easy access to the freeway allowing me easy access to all parts of the city.
5 nachten verbleven in april 2024
Reactie van Will op 26 apr 2024
We are pleased you chose to stay with us. We hope to see you again.

10/10 – Uitstekend

DawnMarie, South Charleston

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a good nights sleep
1 nacht verbleven in april 2024
Reactie van Will op 26 apr 2024
we aim to have a nice place for your to sleep

10/10 – Uitstekend

Abdirashid

Good
1 nacht verbleven in april 2024
Reactie van Will op 26 apr 2024
we are pleased to hear you enjoyed your stay

2/10 – Ontzettend slecht

David, Osceola

Zakenreiziger, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We came all the way into town from South Bend, Indiana for our son's football event at Ohio Dominican University, so obviously it was a very late night check in...Once we got into our hotel room, it was absolutely disgusting from stains on the floor, the previous guests hairs in the bathroom floor to the inside the bathtub and sbower area...In the room, it looked outdated and not up to par and looked nothing like their web page pictures...The room had extension cords throughout for plugins which seems a hazard to me....Did not feel comfortable at all in the facility and did not sleep well due to the conditions...We woke up early for our check out and was hoping to feed the kids before we headed out to campus as the hotel states thay breakfast starts at 7:00AM for guests, as of right now we are currently at McDonald's at 7:52AM due to no breakfast at hotel that was ready for any guests to eat...How can you offer amenities for guests and not follow through...Never again will I ever be back to this place...It was the most awful and disgusting hotel I've been in...
1 nacht verbleven in april 2024
Reactie van Will op 20 apr 2024
We are being remodeled starting in May. I'm so sorry about the breakfast not being ready. It was a last-minute issue we could not control. As soon as I arrived, I started on the breakfast so again I'm very sorry things happened the way they did.

2/10 – Ontzettend slecht

Amish

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in april 2024
Reactie van Will op 19 apr 2024
We are very sorry you had a bad stay here with us we are working to better our rooms and staff. We hope you will give us a second chance.

10/10 – Uitstekend

joshua

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice room
1 nacht verbleven in maart 2024
Reactie van Will op 15 apr 2024
We are very happy you enjoyed your stay with us.

2/10 – Ontzettend slecht

Josh

Positief: Voorzieningen
Negatief: Netheid, personeel en service
I enjoyed the seParate room with doors and the separation of living space.
1 nacht verbleven in april 2024
Reactie van Will op 14 apr 2024
I am very sorry for your stay experience. We hope you will give us another chance to make your stay a good one.

2/10 – Ontzettend slecht

gennell

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dont stay here. Cane here with my family for Springbreak by way of Lexington KY. We had to wait because there wasnt a clean room at check in time. A male staffer advised the young lady at the front desk to override the dirty room he check and it was clean, so they put us in a roo. With a filty tub hair all in the bathroom. Not to mention the pool was closed, my kids were so sad. It was paid so decided to continue my stay but it will be my first a d last with Country inn and Suites! Oh yeah no clean wash clothes available and in our room we only had 1 🙄
Reactie van will op 14 apr 2024
I'm very sorry about your experience with our hotel we are working to get better.

2/10 – Ontzettend slecht

STUART

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There were no bathroom linens in the room. We had to ask for them. The sink was dirty.Two sachets of coffee one decaf one caffinated. Breakfast was a joke, 3 slices of wheat bread. No muffins, bagels, English muffins. No cream or Milk for the coffee other than powdered creamer. Sweeteners no sugar. No milk for cereal. No yogurt and no fruit. I know it was a pretty cheap night but this is embarrassing to Radisson Hotels.
1 nacht verbleven in april 2024
Reactie van Will op 14 apr 2024
I'm very sorry about your experience with our hotel we are working to get better.

6/10 – Redelijk

Odette

Reisde met een groep
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
it was a good place in general, well situated, but small details were ennoying: keys not working, no shower curtain in the bathroom. The breakfast was very good.
1 nacht verbleven in maart 2024
Reactie van Will op 14 apr 2024
I'm very sorry about your experience with our hotel we are working to get better.

10/10 – Uitstekend

Lynn

Reisde met partner, Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
Reason stayed here was for the pool and the pool was down. Pump broke. Check in girl was amazing and very very helpful.
1 nacht verbleven in maart 2024
Reactie van Will op 14 apr 2024
We had to wait for parts for the pool to fix it. We are sorry that it happened at the time of your stay. We hope you will come again.

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was perfect and close to everywhere I needed to go!
4 nachten verbleven in februari 2024
Reactie van Will op 14 apr 2024
We are so pleased to hear you enjoyed your stay we strive to be the best we can be.

2/10 – Ontzettend slecht

Shavonna

Came from out of town and I made reservations and when I got there they stated they were booked. Totally disregarded I had already booked and payed
2 nachten verbleven in maart 2024
Reactie van Will op 14 apr 2024
I'm very sorry about your experience with our hotel we are working to get better.

10/10 – Uitstekend

Melanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fair price quality
2 nachten verbleven in maart 2024
Reactie van Will op 14 apr 2024
We are very happy to hear you had a good stay with us.

4/10 – Matig

Salomon

Negatief: Netheid, voorzieningen
Didn’t get a king that I booked for. Cleaning service never came.
4 nachten verbleven in maart 2024
Reactie van Will op 14 apr 2024
I'm very sorry about your experience with our hotel we are working to get better.

4/10 – Matig

Amber

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very run down property. Came to area for the weekend. Only stayed one night at this property and switched hotels. Staff very unfriendly. I waited over 10 minutes at front desk while checking in because front desk clerk was outside smoking. Bed is terrible, pillows even worse.
1 nacht verbleven in maart 2024
Reactie van Will op 14 apr 2024
I'm very sorry about your experience with our hotel we are working to get better.

8/10 – Goed

Brenda

Positief: Personeel en service
3 nachten verbleven in maart 2024
Reactie van Will op 14 apr 2024
We are sorry your stay was not a good one we hope to do better next time.

6/10 – Redelijk

Thomas

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Had no towels in the room. Had no shower curtain. Carpet in the room needed a shampooing bad.
1 nacht verbleven in maart 2024
Reactie van Will op 14 apr 2024
I'm very sorry about your experience with our hotel we are working to get better.

6/10 – Redelijk

Jan

Reisde met partner
Got in late and didn't check. Had an early flight and went to take a shower. No shower curtains and no towels or wash cloths
1 nacht verbleven in maart 2024
Reactie van Will op 14 apr 2024
I'm very sorry about your experience with our hotel we are working to get better.

2/10 – Ontzettend slecht

Gloria

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I did not stay at this hotel, because of overbooking by Expedia. The hotel lobby was extremely small and rather unkempt. The parking facility was extremely difficult in an attempt to park to solve the problem. I experience that night to even enter the facility lobby. I would not stay at this hotel.
1 nacht verbleven in maart 2024
Reactie van Will op 14 apr 2024
I'm very sorry about your experience with our hotel we are working to get better.

10/10 – Uitstekend

GABRIEL

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very helpful.
1 nacht verbleven in maart 2024
Reactie van Will op 14 apr 2024
We are very happy to hear you had a good stay with us.

10/10 – Uitstekend

Shaday

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Will op 14 apr 2024
We are glad you had a nice stay with us here at the Country inn.

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to quest family home.
1 nacht verbleven in maart 2024
Reactie van Will op 14 apr 2024
We are sorry your stay was not a good one we hope to do better next time.

4/10 – Matig

Juan M

Positief: Personeel en service
Negatief: Netheid
Poor cleaning, 2 really small ripped towels. Garbage was never picked up after a night stay.
2 nachten verbleven in maart 2024
Reactie van Will op 14 apr 2024
I'm very sorry about your experience with our hotel we are working to get better.

6/10 – Redelijk

Morgan, Fort recovery

Reisde met een groep
Negatief: Personeel en service
The hotel was decent for the price however the staff was not very helpful, and the “free” breakfast was absolutely awful. The gentleman services the breakfast was so nice and friendly but the options were basically nothing. Room was fine but the sink would not drain and the window was open when we came in as it was 30 degrees outside.
1 nacht verbleven in maart 2024
Reactie van Will op 14 apr 2024
I'm very sorry about your experience with our hotel we are working to get better.

2/10 – Ontzettend slecht

Kirill

5 nachten verbleven in februari 2024
Reactie van Will op 14 apr 2024
I'm very sorry about your experience with our hotel we are working to get better.

6/10 – Redelijk

uriel, Hanford

Positief: Personeel en service
3 nachten verbleven in februari 2024
Reactie van Will op 14 apr 2024
I'm very sorry about your experience with our hotel we are working to get better.

10/10 – Uitstekend

Bev

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in februari 2024
Reactie van Will op 14 apr 2024
We are very happy to hear you had a good stay with us.

4/10 – Matig

sindy

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Will op 14 apr 2024
I'm very sorry about your experience with our hotel we are working to get better.

10/10 – Uitstekend

Donna

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024
Reactie van Will op 14 apr 2024
We are very happy to hear you had a good stay with us.

2/10 – Ontzettend slecht

Isaac

1 nacht verbleven in februari 2024
Reactie van Will op 14 apr 2024
I'm very sorry about your experience with our hotel we are working to get better.

8/10 – Goed

Tamyra

1 nacht verbleven in februari 2024
Reactie van Will op 14 apr 2024
We are very happy to hear you had a good stay with us.

10/10 – Uitstekend

Alita

1 nacht verbleven in februari 2024
Reactie van Will op 14 apr 2024
We are very happy to hear you had a good stay with us.

8/10 – Goed

Lonnie W

Reisde met partner
Positief: Personeel en service
The staff were super friendly and willing to answer our questions and help with anything we needed. The hotel itself was decent however the hallways and parking lot could use a little attention. The halways need to be vacuumed more while the parking lot could use a through cleaning. Way to many cigarette butts everywhere and the trash cans were overflowing.
3 nachten verbleven in februari 2024

4/10 – Matig

Marie-Louisa

No body to clean your room and no tslk to youto ask if you need help
5 nachten verbleven in februari 2024

10/10 – Uitstekend

Lori

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was friendly and very efficient, rooms are clean and comfortable.
1 nacht verbleven in februari 2024

8/10 – Goed

Tom

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No complaints.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Daniel, Saint-Elzéar

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect for price
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

joseph

Reisde met een groep, Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I had a reservation but when i went to check in they didnt have any available rooms. I booked 2 months in advance
1 nacht verbleven in februari 2024

4/10 – Matig

Nick

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024

8/10 – Goed

Angela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were nice and staff very helpful
1 nacht verbleven in januari 2024

6/10 – Redelijk

Jennifer

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
A Little Maintenance Goes a Long Way
It wasn't totally terrible however you get what you pay for.
1 nacht verbleven in februari 2024

6/10 – Redelijk

Philip

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
"Free" breakfast was non existent. Rooms need some work. We had holes in the bathroom walls.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Brandi

Negatief: Personeel en service
This is the worst hotel I’ve been to they got smart mouths bad costumer service the food is horrible I asked for some bread or milk go with my food they said this isn’t Burger King have it your way like this is the worst hotel I’ve stayed at and I travel for work I will never come back to this hotel
1 nacht verbleven in januari 2024