Best Western-accommodaties in Conroe

'Het hotel was nieuw en er zaten wat kinderziektes in (zoals een lekkende badkamer) die wel snel verholpen zullen worden. Voor de rest zag het er netjes en schoon uit. Het Hot breakfast stelt als in vele ketenhotels in de USA niet veel voor. De omgeving is niet echt bijzonder, het hotel is ideaal als tussenstop op een lange reis door de USA.'

'We called informing them of a late check in. This was their first opportunity to inform us that the elevator was broken. We arrived at the hotel around midnight. The night clerk was sitting down reclined in an office chair with his legs propped up, head phones on, and playing on a laptop. I said hello, sorry to interrupt. He said "It's okay" as if I did interrupt him. Being a former district manager, my coaching and development would have told him to say, "No, please don't apologize. I'm here to...