Ingang accommodatie

Beoordelingen van Fairfield Inn & Suites Cookeville

2.5 out of 5
Fairfield Inn & Suites Cookeville
1200 Sams Street, Cookeville, TN

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 323 van 536 beoordelingen" "
Gastenscore: 8 - Goed. 149 van 536 beoordelingen" "
Gastenscore: 6 - Redelijk. 40 van 536 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 536 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 536 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Leendert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fairfield Inn and Suites te Cookeville
Mooi nieuw hotel op korte afstand van de Interstate 40. Kamers zien er keurig uit en de badkamer is luxe ingericht met douch/bad. De kamer heeft de beschikking over een eigen koffiezetapparaat. Indien gebruikt word de voorraad koffie weer aangevuld. Het hotel beschikt over een bescheiden maar keurig binnenzwembad een buiten whirlpool en een klein fitness kamertje. Er bestaat de mogelijkheid om gratis te internetten dmv een wireless verbinding of met een Cat5 cable. Een minpunt is de afgelegen ligging tov de betere restaurants. Fastfood is op loopafstand! Een ander minpunt is dat het ontbijtbuffet eenzijdig is, op een fastfood manier, en geserveerd wordt op plastic bordjes en met plastic bestek.

10/10 – Uitstekend

Carla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel was the perfect stay...friendly, very clean, and easily accessible. We will def stay there again!
2 nachten verbleven in maart 2024
Reactie van General Manager op 25 mrt 2024
Dear Carla,Thank you for choosing Fairfield Inn & Suites by Marriott Cookeville and sharing your lovely, five-star review. We are delighted you were impressed with our clean accommodations, wonderful location, and friendly staff. It's an honor to know we are now your "go-to" hotel for future trips to the area.

10/10 – Uitstekend

Beth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was our second time staying at this property and it was excellent both times.
1 nacht verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Dear Beth,Your kind words and perfect rating keep us going strong. Thank you for sharing your positive experience at Fairfield Inn & Suites by Marriott Cookeville, and please return soon for another fantastic time.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Melissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff very friendly, clean facility and quiet
1 nacht verbleven in januari 2024
Reactie van General Manager op 22 jan 2024
Dear Melissa,We're so happy to know that our friendly team members and clean accommodations left a positive impression on you during your visit. Thank you so much for the five-star rating, and we hope to see you again soon!

6/10 – Redelijk

Kevin

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in januari 2024

6/10 – Redelijk

Jose A.

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Ginger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I'd stay again. Clean, good breakfast, nice staff.
1 nacht verbleven in januari 2024
Reactie van General Manager op 10 jan 2024
Dear Ginger,Thank you for your review. We're happy that you found Fairfield Inn & Suites by Marriott Cookeville clean and had a positive experience with our friendly staff. We appreciate your willingness to visit us again, and we look forward to welcoming you back for another good breakfast and enjoyable stay!

10/10 – Uitstekend

Kimberly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Michael

1 nacht verbleven in december 2023

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beds were comfortable and room neat. Plenty of places to eat nearby
1 nacht verbleven in december 2023
Reactie van General Manager op 31 dec 2023
Dear Mary,Thank you for the excellent review of your recent stay at Fairfield Inn & Suites by Marriott Cookeville. We're glad you enjoyed your stay with us and our exceptional accommodations, comfortable beds, and convenient location close to delicious dining options. It would be our pleasure to host you again in Cookeville, so come back soon!

8/10 – Goed

Marianne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very clean and nice. Only complaint, the shower faucet was loose and difficult to operate.
1 nacht verbleven in december 2023
Reactie van General Manager op 28 dec 2023
Dear Marianne,Thank you for being our guest at Fairfield Inn & Suites by Marriott Cookeville and for taking the time to share your review. While we are sorry there was a concern with the shower, we are happy to hear you had a lovely stay overall. Please know that our team is always ready to provide assistance and address any issues that may arise. We look forward to welcoming you back for another great visit.

2/10 – Ontzettend slecht

TABATHA

1 nacht verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Braden

Reisde met huisdieren, Reisde met familie
Negatief: Personeel en service, voorzieningen
Website said pet friendly. booked online. got there and found out they do not allow pets. Now going to Country Inn and Suites and will have to fight with expedia to get refund I am sure. Frustrating!!
1 nacht verbleven in december 2023
Reactie van General Manager op 7 dec 2023
Dear Braden,Thank you for sharing feedback about your recent experience with our hotel. We're sorry there was a misunderstanding concerning our pet policy. Our website clearly states that pets are not allowed, although service animals are permitted. Kind regards.

10/10 – Uitstekend

Hayden

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

10/10 – Uitstekend

Gloria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is awesome, they make you feel welcome. Also it's very clean, quite and comfortable. Thanks for the wonderful service 😀
1 nacht verbleven in november 2023
Reactie van General Manager op 19 nov 2023
Dear Gloria,Thank you for your excellent review. We're thrilled to hear that our terrific team made you feel welcome and that you enjoyed the cleanliness and comfort of your stay. It's our pleasure to provide you with outstanding service, and we can't wait to welcome you back to Fairfield Inn & Suites by Marriott Cookeville.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cookeville Stay
Nice hotel at a good price. They could get rid of the plastic cutlery and other disposable items in the breakfast area and use reusable plates etc. Other than that a nice hotel.
1 nacht verbleven in november 2023
Reactie van General Manager op 18 nov 2023
Dear David,We always appreciate hearing from our guests. It's great to know that our lovely property and affordable rates added to your experience. Thank you for your suggestion about breakfast. We'll keep your comments in mind, and we look forward to your next visit.

10/10 – Uitstekend

Courtney

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

10/10 – Uitstekend

Bridget

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Juliann

1 nacht verbleven in oktober 2023

8/10 – Goed

James

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

8/10 – Goed

Jose A.

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van JLJ op 22 okt 2023
Thank You so much for your input! We are thrilled to hear that you had a decent experience at our hotel here at Fairfield Inn and Suites in Cookeville Tennessee! We strive to provide the best guest experiences. We hope you will stay with us again soon and we will do what we can to meet all of your expectations.

10/10 – Uitstekend

rodney A., Herrin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and friendly staff.
1 nacht verbleven in oktober 2023
Reactie van General Manager op 9 okt 2023
Dear Rodney,Thank you for your five-star review! We're delighted you found our hotel well-kept and our team courteous. Your positive feedback means a lot to us, and we're eager to welcome you back for another top-notch experience at Fairfield Inn & Suites by Marriott Cookeville.

10/10 – Uitstekend

Terri

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was good!
1 nacht verbleven in september 2023
Reactie van General Manager op 27 okt 2023
Dear Terri,We're so happy to know that you had a great time with us! Thank you so much for the five-star rating, and we hope to see you again soon.

6/10 – Redelijk

Kristian

Positief: Netheid
This Fairfield Inn is not up to their normal standards. The room doesn't have any USB ports, and the TV is small and not a smart TV. The AC unit sounds like a 747 every time it comes on in the middle of the night. They did not come and clean our room. There are much better choices for the same amount of money in Cookeville.
2 nachten verbleven in september 2023
Reactie van General Manager op 28 sep 2023
Dear Kristian,Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any concerns about housekeeping and for any disappointment with the in-room amenities. We'll keep your comments in mind, and we hope you'll consider staying with us again should you be back in the area.

10/10 – Uitstekend

Crystal

1 nacht verbleven in september 2023
Reactie van JLJ op 22 okt 2023
Thank You so much for your kind words! We are thrilled to hear that you had a fantastic experience at our hotel here at Fairfield Inn and Suites in Cookeville Tennessee! We strive to provide the best guest experiences. We hope you will stay with us again soon.

8/10 – Goed

Rebecca

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay. The staff was great, & the hotel was clean. Our king room was nice, but was incredibly small. We were surprised at how "tight" the space was for a king room. Hardly extra room for 2 people to walk around getting ready. And besides the mirror above the bathroom vanity, there is no other mirror in the room. It would be great to have a full-length one somewhere.
1 nacht verbleven in september 2023
Reactie van General Manager op 10 sep 2023
Dear Rebecca,Thank you for choosing to stay at Fairfield Inn & Suites by Marriott Cookeville! Although there were a couple of items you'd change, we're happy our clean, modern accommodations and friendly hospitality made your stay enjoyable. We value your thoughtful praise and hope you'll come back!

10/10 – Uitstekend

Jose A.

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van JLJ op 22 okt 2023
Thank You so much for your kind words! We are thrilled to hear that you had a fantastic experience at our hotel here at Fairfield Inn and Suites in Cookeville Tennessee! We strive to provide the best guest experiences. We hope you will stay with us again soon.

2/10 – Ontzettend slecht

Jeff

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van JLJ op 22 okt 2023
We are very sorry for the disapproval of your stay. We are always driven towards challenging ourselves to create the best experience for our guests. I hope you will be willing to give us another chance to shine if you ever are back through!

10/10 – Uitstekend

Chanderene

1 nacht verbleven in september 2023
Reactie van JLJ op 22 okt 2023
Thank You so much for your kind words! We are thrilled to hear that you had a fantastic experience at our hotel here at Fairfield Inn and Suites in Cookeville Tennessee! We strive to provide the best guest experiences. We hope you will stay with us again soon.

8/10 – Goed

Nancy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van JLJ op 22 okt 2023
Thank You so much for your kind words! We are thrilled to hear that you had a good experience at our hotel here at Fairfield Inn and Suites in Cookeville Tennessee! We strive to provide the best guest experiences. We hope you will stay with us again soon.

10/10 – Uitstekend

Anna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr nettes Personal. Zimmer war super eingerichtet. Modern und sauber. Würden diese Hotel wieder buchen.
Reactie van JLJ op 15 aug 2023
Danke für Ihre netten Worte! Wir sind bestrebt, unseren Gästen das beste Erlebnis zu bieten!

10/10 – Uitstekend

Felicia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fastest check in ever!
1 nacht verbleven in augustus 2023
Reactie van JLJ op 15 aug 2023
Your positive feedback means the world to us. We hope to welcome you back soon!

2/10 – Ontzettend slecht

Socratis

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Charlie

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van JJ op 1 aug 2023
Thank You! We are delighted for the great review and glad you enjoyed your stay with us! Hope to see you again!

10/10 – Uitstekend

John

1 nacht verbleven in juli 2023
Reactie van JJ op 1 aug 2023
Thank you for the great review and we are delighted we could accommodate you! Hope you stay with us again in the future

10/10 – Uitstekend

Robert

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Over all great place and staff
3 nachten verbleven in juli 2023
Reactie van General Manager op 21 jul 2023
Dear Robert,We're glad you enjoyed the Fairfield Inn & Suites by Marriott Cookeville experience! Hosting you was a pleasure, and we look forward to doing so again. Take care!

10/10 – Uitstekend

Selena

3 nachten verbleven in juni 2023
Reactie van JJ op 1 aug 2023
Thank you for staying with us at Fairfield Inn and Suites! We are delighted that we were able to accommodate you. We hope you will stay with us again for any of your travel needs.

8/10 – Goed

Don

1 nacht verbleven in juni 2023
Reactie van JJ op 1 aug 2023
Thank you for your review! Next time you are here I can share a little detour that may help with navigating through the intersection leaving our facility. hope to see you again soon!

10/10 – Uitstekend

Yvonne

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wedding weekend with friends
We stayed as part of a large group for a wedding and loved our stay. The breakfast was filling. The room was clean, but the closet had an odd smell. The staff were all friendly and helpful. Overall good stay!
2 nachten verbleven in juni 2023
Reactie van General Manager op 12 jun 2023
Dear Yvonne,It was an honor to host your group while in the area for a wedding. We are thrilled that our accommodations exceeded your expectations and that you started your busy day with our delicious breakfast. Thank you for sharing such a lovely review. We hope to welcome you back on future visits to our area.

8/10 – Goed

Scott

1 nacht verbleven in mei 2023
Reactie van JJ op 1 aug 2023
Thank you for your review! we always love to hear from our guest. We are delighted to accommodate you! We hope to see you again for any of your travel needs.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, comfort kamer
Bathroom not good
The hotel and room was nice however the bathtub was not clean there is old mold spots along the seal.
2 nachten verbleven in mei 2023
Reactie van General Manager op 31 mei 2023
We are elated to see that you enjoyed our fabulous accommodations. However, it appears we fell short with the bathroom. Housekeeping has been notified and will work diligently to ensure this does not happen again. Thank you for the perfect rating. We would love to welcome you back again soon.

10/10 – Uitstekend

Shay

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2023

6/10 – Redelijk

richard

Reisde met partner
Positief: Personeel en service
Tv to small and not clear. Bed not level. No cups in bathroom. No mat rug in bathroom
1 nacht verbleven in mei 2023
Reactie van General Manager op 12 mei 2023
Dear Richard, Thank you for your review. Guest feedback is always appreciated, as we consider it to be a valuable learning opportunity. Please accept our apologies for not providing you with a stay that fits your needs and our own standards. We will use your feedback to continue improving our services. It was a pleasure having you here, and we wish you safe travels.

10/10 – Uitstekend

Annie

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
So nice and clean
2 nachten verbleven in mei 2023
Reactie van General Manager op 10 mei 2023
Dear Annie,It was a pleasure hosting you at Fairfield Inn & Suites by Marriott Cookeville! We're glad our attention to cleanliness impressed you, and we look forward to seeing you again should you be back in the area.

8/10 – Goed

Christina

1 nacht verbleven in mei 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Pamela, Highland

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean rooms
1 nacht verbleven in mei 2023
Reactie van General Manager op 9 mei 2023
Dear Pamela,Thank you for taking the time to review your recent stay at Fairfield Inn & Suites by Marriott Cookeville. It's great to know that our clean, spacious accommodations were a highlight of your visit. Whether for business or leisure, we are already looking forward to welcoming you next time.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
Value
Not a good value for the money
1 nacht verbleven in april 2023
Reactie van General Manager op 3 mei 2023
We appreciated the opportunity to host your visit. It's disappointing that we did not meet your expectations; we aim to offer competitive rates for our market and believe we deliver great value. However, we thank you for your feedback. Our team hopes you had a pleasant time exploring the area, and we wish you safe travels.