Exclusieve tweepersoonskamer, 1 kingsize bed | Hypoallergeen beddengoed, een minibar, een kluis op de kamer

Beoordelingen van Ascot Hotel

4 out of 5
Ascot Hotel
Studiestræde 61, Copenhagen

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 293 van 569 beoordelingen" "
Gastenscore: 8 - Goed. 164 van 569 beoordelingen" "
Gastenscore: 6 - Redelijk. 75 van 569 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 569 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 569 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

7,8/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Keo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a great hotel with friendly staff and close to the city center.
4 nachten verbleven in april 2024
Reactie van Daniel op 4 mei 2024
Thank you for your review, Keo! We're thrilled to hear that you enjoyed your stay with us and found our location convenient, as well as our staff friendly. It's always rewarding to know that we met your expectations.If you have any other feedback or suggestions to improve your next visit, we'd love to hear from you. Thank you for choosing Ascot, and we look forward to welcoming you back soon!Best regardsDaniel, Ascot Hotel

8/10 – Goed

NOEL

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van joe op 25 apr 2024
Thanks for the feedback, We made a note of this.We hope to welcome you back again for another stay. Best Regards Ascot Hotel

8/10 – Goed

Leen

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Centraal gelegen, gezellig en authentiek hotel. Aangenaam en uitgebreid ontbijtbuffet. Zeer vriendelijke en behulpzame medewerkers.
3 nachten verbleven in februari 2024
Reactie van Pascal - Ascot Hotel op 23 feb 2024
Dear Leen,Thank you for your review! We are delighted to hear that you enjoyed our centrally located, cozy, and authentic hotel. It's wonderful to know that you found our breakfast buffet pleasant and extensive. We appreciate your kind words about our very friendly and helpful staff. We look forward to welcoming you again!

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Uitstekende locatie en zeer vriendelijk personeel!
5 nachten verbleven in januari 2024
Reactie van Daniel op 3 feb 2024
Dear Robert,Thank you for taking the time to leave a positive review! We're thrilled to hear that you found our location excellent and our staff very friendly. It's our pleasure to provide a great experience for our guests.If there's anything specific you loved about your stay or if you have any special requests for your future visits, please feel free to share. We look forward to the pleasure of hosting you again.Warm regards,Daniel, Ascot Hotel

10/10 – Uitstekend

Neline

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fijn hotel fantastisch ontbijt loopafstand van winkelstraat en alle bezienswaardigheden perfect voor een stedentrip
3 nachten verbleven in januari 2024
Reactie van Daniel op 14 jan 2024
Hi Neline,Thank you so much for your positive review and the fantastic 5 out of 5! We're delighted to hear that you enjoyed your stay, especially our wonderful breakfast. It sounds like you found our location ideal for exploring the city, which is fantastic to hear!We hope to welcome you back again soon.Best regards,Daniel, Ascot Hotel

10/10 – Uitstekend

Bert

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooi hotel met gezellige bar en zeer uitgebreid ontbijt buffet. Kamer is netjes en sanitair was nieuw. Personeel zeer hulpvaardig en attent.
2 nachten verbleven in december 2023
Reactie van Daniel op 26 dec 2023
Dear Bert,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our hotel's ambiance, breakfast buffet, and the attentiveness of our staff. Your positive feedback means a lot to us. We look forward to welcoming you back for another fantastic experience.Warm regards,Daniel, Ascot Hotel

10/10 – Uitstekend

Gerardus Johannus Maria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Daniel op 26 dec 2023
Dear Gerardus Johannus Maria,Thank you for your fantastic five-star review! We truly appreciate your positive feedback and are delighted to hear that you had a wonderful experience with us. Your satisfaction is our priority, and we look forward to serving you again on your next visit.Warm regards,Daniel, Ascot Hotel

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
2 nachten verbleven in december 2023
Reactie van Daniel op 10 dec 2023
Dear Peter,Thank you so much for your positive rating! We are delighted to hear that you had a good experience during your stay. If there's anything specific you'd like to share or discuss, we're here to listen.We appreciate your support and look forward to welcoming you back on another occasion.Best regards,Daniel, Ascot Hotel

8/10 – Goed

Martin

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in november 2023
Reactie van joe op 6 dec 2023
Thanks for the feedback, we hope to see you for another stay. Best Regards Ascot hotel

10/10 – Uitstekend

Marijn van

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are very nice and tidy. Somewhat outdated facilities but this doesn't affect the tidiness to my opinion. Me and my girlfriend very much enjoyed our stay in the Ascot hotel. The staff is very helpful and they give out great assistance in case there is a problem with a booking. All in all the stay was very comfortable and the hotel provided great service towards us so I'd recommend staying here any day.
Reactie van joe op 2 nov 2023
Thanks for the feedback, We hope to welcome you again for another stay. Best Regards Ascot hotel

8/10 – Goed

Gerrit

Positief: Netheid, voorzieningen
Hotel at good location. Rooms okay, some unpleasant smells in corridors near room 104. Some staff are happy to give right service, others not so much... (lady bartender)
2 nachten verbleven in oktober 2023
Reactie van Daniel op 11 okt 2023
Dear Gerrit,Thank you for staying here and for taking your time to provide feedback. I aplogize for the issues you described. We will give that corridor a deep clean!Best regards Ascot Hotel

8/10 – Goed

Kimberley

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Very nice, authentic hotel. Small room but ideal for citytrip stays
2 nachten verbleven in september 2023
Reactie van Daniel op 2 okt 2023
Dear Kimberley,Thank you for staying here and for taking your time to provide feedback. Best regards Ascot Hotel

10/10 – Uitstekend

Bert

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooi hotel, heerlijk ontbijt buffet en in Centrum, dicht bij winkels, restaurants, toeristische bezienswaardigheden
2 nachten verbleven in augustus 2023
Reactie van joe op 17 aug 2023
Dear guest, Thank you for staying here and for taking the time to provide feedback.best regards FiftySeven Hotel

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing and perfect location
We had an amazing stay: the service was great, the room was very comfortable and spacious and the location is excellent! The pillows are a bit small and stiff.
5 nachten verbleven in mei 2023
Reactie van Mikkel / Reception op 30 mei 2023
Thank you for your review.We really appreciate it and you are welcome anytime :-)

8/10 – Goed

Boudewijn Menno, Rotterdam

Reisde met partner
Positief: Personeel en service
Ascot hotel gives you a nice cozy feeling at a perfect location near the city centre. The room and bathroom are spacious and the bed is amazing. However the shower in the bathtub is very small. Our room was also very hot and it wasn’t even summer (max 16 degrees). The hotel doesnt have airconditioning nor an airventilation system. It wasn’t the most cleanliness hotel either.
4 nachten verbleven in mei 2023
Reactie van Mikkel / Reception op 25 mei 2023
Dear Boudewijn.Thank you for letting us know what we can do better.You are always welcome to join us in the heart of Copenhagen again.

6/10 – Redelijk

Jeffrey

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Old world style hotel with small elevator, small but adequate rooms. We were on 4th floor which had sloped ceiling( hit my head twice getting into bed) Air conditioning did not work first night so we moved to new room for next 2 days which was working ( other than the ceiling issue!) No valet or help with bags. Heard the luggage Storage room in basement was self service as well? Breakfast buffet had good selections
3 nachten verbleven in mei 2024
Reactie van Ken op 22 mei 2024
Thank you for sharing your feedback, Jeffrey. We apologize for any inconvenience you experienced during your stay. We appreciate your comments regarding the hotel's old-world style and the adequacy of the rooms, as well as the issues you encountered with the air conditioning and the sloped ceiling on the 4th floor. Your feedback helps us improve, and we'll address these issues to ensure a better experience for our guests in the future. We'll also look into the valet and luggage storage services to see how we can enhance them. We're glad to hear that you enjoyed the breakfast buffet selections. If you have any further comments or concerns, please don't hesitate to reach out. We hope to have the opportunity to welcome you back in the future.Best regards,Ken, Ascot Hotel

8/10 – Goed

Christopher

Positief: Netheid, staat van de accommodatie en faciliteiten
Nice area and room was very useful. Bathroom small but clean. Enjoyed the area, all staff spoke good English
2 nachten verbleven in mei 2024
Reactie van Ken op 23 mei 2024
Dear Christopher,Thank you for your feedback regarding your recent stay. We're delighted to hear that you enjoyed the area and found the room useful. It's great to know that our staff's English proficiency met your expectations.We appreciate your comments about the bathroom size and cleanliness. Your input is valuable as we strive to improve our guests' experience.Thank you again for sharing your thoughts. We look forward to welcoming you back in the future.Best regards,Ken, Ascot Hotel

10/10 – Uitstekend

Alice

Reisde met familie
Located very close to the metro station for easy travel around the city
3 nachten verbleven in mei 2024
Reactie van Pascal - Ascot Hotel op 17 mei 2024
Thank you for your positive review, Alice. We're pleased to hear you found our location convenient for accessing the metro station, facilitating your travel around the city.

8/10 – Goed

Debora

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, the standard rooms are a bit small. The bathroom could be equipped with a floor mat to avoid slipping.
4 nachten verbleven in mei 2024
Reactie van Ken op 12 mei 2024
Dear Debora,Thank you for your feedback. We're glad to hear that you found our hotel nice. We appreciate your suggestion regarding the standard room size and the bathroom amenities. We'll certainly take your feedback into consideration to improve our guests' experience. If you have any further suggestions or if there's anything else we can assist you with, please feel free to let us know.Best regards,Ken, Ascot Hotel

10/10 – Uitstekend

Anne Marie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Ken op 12 mei 2024
Kære Anne Marie,Tak for din positive anmeldelse. Vi er glade for at høre, at du havde en god oplevelse under dit ophold hos os. Hvis du har yderligere feedback eller hvis der er noget, vi kan hjælpe med i fremtiden, er du velkommen til at give os besked. Vi ser frem til at byde dig velkommen tilbage snart!Med venlig hilsenKen, Ascot Hotel

10/10 – Uitstekend

francesco

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
VERY GOOD
3 nachten verbleven in april 2024
Reactie van Ken op 2 mei 2024
Thank you for your positive review, Francesco! We're delighted to hear that you had a very good experience during your stay. If you have any specific feedback or suggestions for improvement, we're always happy to listen. We hope to welcome you back for another excellent stay soon!Best regards,Ken, Ascot Hotel

10/10 – Uitstekend

john

Positief: Personeel en service, staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Ken op 2 mei 2024
Thank you for your 5-star review, John! We're thrilled to hear that you had a fantastic experience. If you'd like to share what made your stay so enjoyable, we'd love to hear more. We look forward to welcoming you back in the future!Best regards,Ken, Ascot Hotel

8/10 – Goed

GIOVANNI PANDOLFI DE

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
BUONO
3 nachten verbleven in april 2024
Reactie van joe op 30 apr 2024
Thank you for your feedback, We made a note of this & hope to welcome you back for another stay. Best Regards Ascot Hotel

8/10 – Goed

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location! Comfortable beds, good breakfast selection, cozy lobby bar
3 nachten verbleven in april 2024
Reactie van Daniel op 28 apr 2024
Thank you, John, for your review. We're glad to hear that you enjoyed our great location, comfortable beds, and the good breakfast selection. It's also wonderful to know that you found our lobby bar cozy.If you have further feedback or suggestions on how we can improve your experience, we'd love to hear from you. We greatly appreciate your feedback and look forward to welcoming you back soon.Best regards,Daniel, Ascot Hotel

8/10 – Goed

Maricela

Positief: Netheid, personeel en service en voorzieningen
The location was nice and in the center of Copenhagen thus making all wanted to see sights within walking distance, however make sure to bring your converter charger as they do not have usb outlets for charging and only have a few plug ins, plus the tv channels are not the best in case you want to watch something before bed etc. Otherwise good place to stay.
3 nachten verbleven in april 2024
Reactie van joe op 25 apr 2024
Thanks for the feedback, We made a note of this.We hope to welcome you back again for another stay. Best Regards Ascot Hotel

8/10 – Goed

Anders Christian

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Virkelig dejligt med en god seng tæt på centrum, så jeg slap for en masse transporttid. Virkelig smukt interiør. Eneste minus var den voldsomt dyre morgenmad, som jeg egentlig havde valgt fra pga. prisen, men det havde jeg glemt om morgenen. Da tjeneren bemærkede, at jeg ikke havde bestilt morgenmad, ville jeg gerne have været informeret om prisen. Morgenmaden var god, men den glæde jeg kunne nå at have af den, stod ikke mål med prisen.
1 nacht verbleven in april 2024
Reactie van ken op 24 apr 2024
Hej Anders Christian,Tak for din anmeldelse og din feedback om dit ophold. Det er dejligt at høre, at du satte pris på hotellets beliggenhed og det smukke interiør. At have en god seng tæt på centrum kan virkelig gøre en forskel for ens oplevelse og bekvemmelighed under rejsen.Det er ærgerligt at høre om din oplevelse med morgenmaden og den manglende information om prisen. Det kan være frustrerende at blive overrasket over en høj pris, især når man allerede er klar til at nyde måltidet. Din feedback om at informere gæsterne om prisen for morgenmad er værdifuld og kan hjælpe hotellet med at forbedre deres kommunikation og kundeservice.Jeg håber, at du trods alt nød dit ophold, og at du overvejer at vende tilbage i fremtiden. Hvis du har yderligere kommentarer eller spørgsmål, er du velkommen til at dele dem. Tak igen for din ærlige anmeldelse.Med venlig hilsenKen, Ascot Hotel

10/10 – Uitstekend

Ciro

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel Perfetto!
3 nachten verbleven in april 2024
Reactie van Ken op 23 apr 2024
Thank you for your 5-star review, Ciro!We're thrilled to hear that you had a perfect stay at our hotel. It's always rewarding to receive such positive feedback from our guests.If there's anything else we can do to make your next visit even better, feel free to let us know. We look forward to welcoming you back for another excellent stay!Best regards,Ken, Ascot Hotel

10/10 – Uitstekend

Malbora, woodford green

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We visited Copenhagen with friends and loved the hotel and the city! The hotel had beautiful features and comfortable rooms and beds! Room was spacious and clean, the reception area was pleasant and inviting! They offered us drinks while waiting for check in as we were celebrating a friend’s birthday! The only thing we wished was better or upgraded its the tv it didn’t enough channels -it would be nice a Netflix app and a bath mat it would be greatly appreciated! Thank you Ascot hotel
2 nachten verbleven in april 2024
Reactie van Pascal - Ascot Hotel op 21 apr 2024
Dear Malbora,Thank you for your kind words and positive feedback. We're thrilled to hear that you and your friends had a great time in Copenhagen and enjoyed your stay with us. It's wonderful that our hotel's features, spacious rooms, and welcoming reception area contributed to a memorable experience. We'll definitely consider your suggestions regarding the TV and bath mat to enhance future stays. We hope to welcome you back soon!

8/10 – Goed

ALY, Sandbach

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel. Warm, comfortable, central location but affordable.
3 nachten verbleven in april 2024
Reactie van joe op 18 apr 2024
Thanks for the feedback, We hope to welcome you back for a better experience.Best Regards Ascot Hotel

8/10 – Goed

Suzanne, Hisings Kärra

2 nachten verbleven in april 2024
Reactie van Daniel op 4 mei 2024
Thank you for your review, Suzanne! We're glad to hear that you had a good experience with us. If there's anything specific that stood out or made a positive difference, we'd love to hear about it to ensure we continue to deliver great experiences.If you also have suggestions for improvement, we're open to your thoughts. Thank you for choosing our hotel, and we hope to welcome you back soon!

6/10 – Redelijk

Nellie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Ken op 15 apr 2024
Dear Nellie,Thank you for sharing your feedback. We appreciate your insights as they help us identify areas for improvement. If there are any specific aspects of your stay that you feel we could enhance, please feel free to let us know. We value your input and hope to have the opportunity to serve you better in the future.Best regards,Ken, Ascot Hotel

10/10 – Uitstekend

Patrick, LAON

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Personnel aimable pratique d’accès tout à proximité (gare, jardin Tivoli, etc)
3 nachten verbleven in april 2024
Reactie van joe op 12 apr 2024
Thanks for the feedback, We hope to welcome you again for another stay. Best Regards Wide Hotel

8/10 – Goed

Michael

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Lovely looking building, reception and bar area. Staff were very courteous and location is very central for walking access or getting to metro station. Breakfast was nice buffet.... only downside is the rooms are very small. We had a double deluxe which had very little clothes storage, the sink is in the main sleeping area. The bed is decent enough size, but this leaves little to no floorspace left in the room.
3 nachten verbleven in april 2024
Reactie van joe op 11 apr 2024
Thanks for the feedback, We hope to welcome you back for another stay.Kind Regards Ascot Hotel

8/10 – Goed

Patrick

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lage gut. Optisch ist es ein schönes und sehr ansprechendes Hotel. Nettes und freundliches Personal. Frühstück gut.
2 nachten verbleven in april 2024
Reactie van Pascal - Ascot Hotel op 7 apr 2024
Dear Patrick,Vielen Dank für Ihr Feedback. Wir freuen uns, dass Ihnen die Lage und das freundliche Personal gefallen haben. Schön, dass Ihnen das Frühstück gut geschmeckt hat. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

6/10 – Redelijk

Helen

Reisde met partner
Positief: Netheid, personeel en service
Excellent location as everything was within a short walkable distance, not far from the bus stop which goes to and from the airport. Booked a standard double room which was a lot smaller than the photos suggested and the bathroom is not what is suggested on the website. The separation from the bathroom to the bedroom was minimal and regularly caused flooding after a short shower, there isn’t a proper door separating the two rooms, only a fogged glass door… We didn’t dine at the hotel as there is several reasonably priced breakfast, lunch and dinner options near by. Overall it was a very presentable and rustic hotel.
3 nachten verbleven in april 2024
Reactie van Pascal - Ascot Hotel op 7 apr 2024
Dear Helen,Thank you for sharing your feedback with us. We're glad to hear that you appreciated our excellent location and found our hotel to be presentable and rustic. We apologize for any inconvenience caused by the size of the standard double room and the bathroom setup not meeting your expectations. Your comments are valuable to us, and we will use them to improve our services. We hope to have the opportunity to welcome you back in the future.

10/10 – Uitstekend

Giulia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Consigliato!
3 nachten verbleven in maart 2024
Reactie van Pascal - Ascot Hotel op 6 apr 2024
Thank you for the feedback!

6/10 – Redelijk

Robert

Positief: Netheid
2 nachten verbleven in februari 2024
Reactie van Pascal - Ascot Hotel op 6 apr 2024
Thank you for the feedback!

10/10 – Uitstekend

Franka

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Pascal - Ascot Hotel op 6 apr 2024
Thank you for the feedback!

6/10 – Redelijk

Michael, Gatlinburg

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Common areas needed updating. Interior bland and not comfortable. Sitting area in bedroom unwelcoming. For the price, I expected more but overall was mediocre.
3 nachten verbleven in april 2024
Reactie van Pascal - Ascot Hotel op 5 apr 2024
Dear Michael,Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet your expectations. We appreciate your comments regarding the common areas and interior design, and we will take them into consideration for future improvements. We apologize for any inconvenience and hope to have the opportunity to exceed your expectations on a future visit.

8/10 – Goed

Jasmin

Reisde met een groep, Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
würde es weiterempfehlen :)
2 nachten verbleven in maart 2024
Reactie van joe op 3 apr 2024
Thanks for the feedback, we made a note of this and hope to welcome you back for another stay. Best Regards Ascot Hotel

8/10 – Goed

ANGELA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van joe op 30 mrt 2024
Thanks for the feedback,we hope to welcome you again for another stay. Best Regards Ascot Hotel

8/10 – Goed

Marie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Das Hotel hat uns im Großen und Ganzen gut gefallen. Was jedoch extrem störend war, war die Lautstärke am Morgen. Bauarbeiter, Personal mit Küchenwagen und laute Gespräche, die einen morgens um 05:00 Uhr geweckt haben. Es ist natürlich möglich, dass dies lediglich an der Position unseres Zimmers lag, welches zum Hinterhof zeigte. Jedoch würde ich dieses Hotel nicht buchen, wenn man viel Wert auf gesunden und ausreichenden Schlaf legt.
3 nachten verbleven in maart 2024
Reactie van Pascal - Ascot Hotel op 22 mrt 2024
Dear Marie D.,Thank you for your review. We're glad to hear that you overall enjoyed the hotel. However, we're sorry to hear about the noise disturbance in the morning. We sincerely apologize for any inconvenience this may have caused. We will look into your feedback regarding the possible room location to ensure a more comfortable stay for future guests.

8/10 – Goed

Samantha

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The only reason I dropped a star was this- I had a beautiful soaking tub in my room but the water never got hot enough to fill it. Everything else was lovely. Great breakfast, great hotel bar, great room.
3 nachten verbleven in maart 2024
Reactie van Daniel op 17 mrt 2024
Thank you for your feedback, Samantha! We're glad to hear that you enjoyed most aspects of your stay, including the breakfast, hotel bar, and room. We apologize for the issue with the water temperature in the soaking tub. Your comment will be shared with our team to ensure improvements are made. We appreciate your valuable feedback and hope to welcome you back for an even better experience in the future!Best regardsDaniel, Ascot Hotel

10/10 – Uitstekend

angel

3 nachten verbleven in maart 2024
Reactie van joe op 3 apr 2024
Thanks for the feedback, we made a note of this and hope to welcome you back for another stay. Best Regards Ascot Hotel

8/10 – Goed

Jean-Louis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Très bien situé. Petit-déjeuner parfait (beaucoup de choix). Personnel très accueillant. Chambre au calme.
4 nachten verbleven in maart 2024
Reactie van Pascal - Ascot Hotel op 9 mrt 2024
Merci, Jean-Louis D.Nous sommes ravis d'apprendre que vous avez apprécié votre séjour chez nous, en particulier notre emplacement idéal, notre petit-déjeuner varié et le service accueillant de notre personnel. Nous sommes impatients de vous accueillir à nouveau lors de votre prochaine visite.

8/10 – Goed

Elise

Positief: Netheid, personeel en service
3 nachten verbleven in maart 2024
Reactie van Daniel op 17 mrt 2024
Thank you for your feedback, Elise! We appreciate you taking the time to share your experience with us. If you have any specific comments or suggestions for improvement, please feel free to let us know. We hope to have the opportunity to welcome you back for a better experience in the future!Best regardsDaniel, Ascot Hotel

8/10 – Goed

Kirandeep

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A very nice property & a lovely stay in Copenhagen. The location was perfect for me & my partner. It’s within walking distance of SO many great places to eat & things to see. ø12 is at the top of the road & the brunch is 10/10! next door is a ramen place which was also delicious! The hotel room itself wasn’t great. We stayed in a ‘Deluxe Double’ but the room was tiny. We struggled with 2 large suitcases & 2 cabin cases as there was no room to open them apart from in the doorway to the room. The bathroom was also SO small. It was just a shower & toilet with the basin being outside in the bedroom. It was just disappointing as the picture made the rooms look spacious. The hotel staff were very nice though, we forgot our travel adapters & they happily gave us two for our stay. When we return to Copenhagen sadly I don’t think we would stay here again.
3 nachten verbleven in februari 2024
Reactie van Pascal - Ascot Hotel op 8 mrt 2024
Dear Kirandeep D.,Thank you for sharing your feedback. We're glad to hear you enjoyed the location and had a lovely stay in Copenhagen. We apologize for any disappointment with the room size not meeting your expectations. Your comments about the room and bathroom are noted, and we appreciate your kind words about our staff. We hope to have the chance to welcome you again in the future.

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, lovely hotel with a great bar.
3 nachten verbleven in februari 2024
Reactie van joe op 5 mrt 2024
Thanks for the feedback, We hope to welcome you for another stay.Best Regards Ascot Hotel

10/10 – Uitstekend

Ellie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel. Easily accessible to everything and the metro. Friendly helpful staff.
3 nachten verbleven in februari 2024
Reactie van joe op 5 mrt 2024
Thanks for the feedback, We hope to welcome you for another stay.Best Regards Ascot Hotel

10/10 – Uitstekend

Dominique

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderfull !
4 nachten verbleven in februari 2024
Reactie van joe op 5 mrt 2024
Thanks for the feedback, We hope to welcome you for another stay.Best Regards Ascot Hotel