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Beoordelingen van Radisson Collection Royal Hotel, Copenhagen

5 out of 5
Radisson Collection Royal Hotel, Copenhagen
Hammerichsgade 1, Copenhagen

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 675 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 239 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 59 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 1003 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Desiree van den, Seattle

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Prima slaap en badkamer, ook uitstekend ontbijt en locatie is op steenworp van het centraal station en Tivoli. Minpunt qua entertainment (was wel gecommuniceerd bij de receptie bij inchecken: niet alle streaming diensten werken (o.a. Netflix maar ook NPO app deed het niet). Minder was de restaurant diner service: het eten zelf was prima maar service kwam niet checken en na lang wachten ben ik zelfs van tafel moeten gaan om een ober aan te spreken dat ik wilde afrekenen. De receptie heeft dat wel netjes opgelost met uitchecken (korting voor het ongemak).
2 nachten verbleven in januari 2024
Reactie van Christopher op 29 jan 2024
Dear Desiree, We are delighted to hear that you enjoyed your stay here with us and thank you for taking the time to leave a review. We hope to see you again soon! Best regards, Christopher Kruger Radisson Collection Royal Hotel

10/10 – Uitstekend

Guy

2 nachten verbleven in februari 2023
Reactie van Front Office Team op 7 apr 2023
Dear Mr,Thank you so much for your stay and amazing feedback.We look forward to welcoming you back!Kind Regards

10/10 – Uitstekend

Jorg Ian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a lovely uneventful stay at the Radisson Collection Royal Hotel. The beds were amazing and we had a great nights rest.
1 nacht verbleven in augustus 2022
Reactie van Service Manager op 7 sep 2022
Dear Jorg Ian ,Thank you so much for a great review and for rating us 10 out of 10. It is always nice when a guest recognizes our efforts and for that we thank you. We look forward to welcoming you back in the near future. Thank you and kind regards,Oriol Peral, Service ManagerRadisson Collection Royal Hotel Copenhagen

10/10 – Uitstekend

Els

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2020
Reactie van The Royal Team op 14 feb 2020
Dear Els, Thank you so much for your feedback. We hope to have the pleasure of welcoming you again soon. Kind Regards,

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in juni 2019
Reactie van Best regards, Royal Front office team op 24 jan 2020
Dear guest, Thank you for taking the time to write us a review. We are so happy that you enjoyed your stay. We hope to welcome you back to the Royal soon.

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Old facility. Out dated. Breakfast crowded Poor matrass Poor bathroom
3 nachten verbleven in april 2019
Reactie van Alessandro Mosca op 30 apr 2019
Firstly, thank you for the review and I would like to apologize for the issue you have highlighted. The Radisson Collection Royal Hotel is a pioneer in numerous regards. It’s the world’s first design hotel and the only hotel by renowned designer and architect Arne Jacobsen, making it the true home of Danish modernism. Constructed in 1960, the building still dominates the city skyline, and has been completely refurbished the last year to offer an up to date, modern and contemporary look. The entire Team Royal is extremely proud of the hotel and work very hard to ensure that all our guests receive excellent service in a hotel that offers contemporary and design surroundings and facilities that focus on memorable experiences. I am sorry to hear that we did not live up to your expectations but we hope to have the pleasure of welcoming you back in the future in order to show you what a stay at the Royal should and can be like! Kind Regards, Alessandro Mosca Guest Relations Manager

8/10 – Goed

SHOTA

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good!
2 nachten verbleven in april 2024
Reactie van Service Manager, Radisson Royal op 30 apr 2024
Dear Shota, Thank you for the great review. We are glad to see you enjoyed staying with us and we hope to see you again.

10/10 – Uitstekend

Mahmoud, Cambridge

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The suspended light over the small table in the corner is not convenient. I bumped my head several times on it
2 nachten verbleven in april 2024
Reactie van Rashlin, Radisson Collection Royal Hotel op 24 apr 2024
Dear Mahmoud, We are delighted to hear that you enjoyed the stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.

10/10 – Uitstekend

Michael william

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
very friendly staff
3 nachten verbleven in april 2024
Reactie van Christopher op 23 apr 2024
Dear Michael,We are delighted to hear that you enjoyed the stay here with us and thank you for taking the time to leave a review. We hope to see you again soon. Best regards,Christopher KrugerRadisson Collection Royal Hotel

8/10 – Goed

Kendrick

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The concierge (specifically the jovial 71-year-old gentleman) was extremely helpful and very engaging, one of the best I've experienced in my more than 3 decades of global travels. The hotel is exactly as I remembered it 7 years ago during my first stay, kudos to the team for maintaining it well up to this day!
3 nachten verbleven in april 2024
Reactie van Christopher op 18 apr 2024
Dear Kendrick, We are delighted to hear that you enjoyed your stay with us and the service that was provided. As well, thank you for taking the time to leave a review with us.We hope to see you again soon.Best regards,Christopher KrugerRadisson Collection Royal Hotel

10/10 – Uitstekend

Cheryl

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property. Central location to relevant sites. Easy to take train from airport to hotel. Concierge very helpful
2 nachten verbleven in april 2024
Reactie van Christopher op 15 apr 2024
Dear Cheryl, We are delighted to hear that you enjoyed your stay here with us and thank you for taking the time to leave a review. We hope to see you again soon! Best regards, Christopher Radisson Collection Royal Hotel

10/10 – Uitstekend

Claudia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Uns hat es sehr gut gefallen. Wir sind außerordentlich freundlich empfangen worden. Die Aussicht ist super im 13 Stock. Man ist Nahe der Innenstadt. Direkt beim Tivoli Garten und am Bahnhof. Perfekte Lage um Kopenhagen kennenzulernen !
4 nachten verbleven in april 2024
Reactie van Rashlin Kaur, Service manager op 11 apr 2024
Dear Claudia, Thank you so much for a great review and for rating us 5 out of 5. It is always nice when a guest recognizes our efforts and for that we thank you. We look forward to welcoming you back in the near future.

10/10 – Uitstekend

Karla Margarita

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Personal amable, excelente limpieza e inmejorable ubicación a 1 cuadra de estación central, por lo que fácilmente llegamos en tren desde el aeropuerto
3 nachten verbleven in maart 2024
Reactie van Christian Gazzano op 29 mrt 2024
Estimada KarlaGracias por sus comentarios respecto a su estancia en Radisson Collection Royal Hotel, Copenhagen. Nos complace saber que ha disfrutado del tiempo que ha pasado con nosotros y esperamos volver a darle la bienvenida en nuestro hotel en un futuro próximo.Si podemos ayudarle, no dude en ponerse en contacto con nosotros.Saludos cordiales, Radisson Collection Royal Hotel, Copenhagen

10/10 – Uitstekend

Jacqueline

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel staff are very pleasant.
2 nachten verbleven in maart 2024
Reactie van Andrej, Front Office op 22 mrt 2024
Dear Jacqueline,Thank you for the review. We are glad to hear you had a nice stay with us and we hope to welcome you again.Kind regards,

8/10 – Goed

Shuhui

3 nachten verbleven in maart 2024
Reactie van Christopher op 8 apr 2024
Dear Shuhui,We are delighted to hear that you enjoyed your stay with us and thank you for taking the time to leave a review.We hope to see you soon!Best regards,Christopher KrugerRadisson Collection Royal Hotel

8/10 – Goed

Cyrille

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super friendly and helpful staff. Onsite restaurant and great breakfast. Right in the middle of everything, so it's super easy to walk anywhere or there is always a cab right outside
5 nachten verbleven in maart 2024
Reactie van Christopher op 16 mrt 2024
Dear Cyrille,We are delighted to hear that you enjoyed your stay here with us and thank you for taking the time to leave a review.We hope to see you again soon. Best regards,ChristopherRadisson Collection Royal Hotel

10/10 – Uitstekend

JUAN

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, friendly staff
5 nachten verbleven in januari 2024
Reactie van Christian Gazzano op 4 feb 2024
Dear Juan,Thank you so much for a great review and for rating us 5 out of 5. It is always nice when a guest recognizes our efforts and for that we thank you. We look forward to welcoming you back in the near future. Thank you.Kind regards,Christian GazzanoService managerRadisson Collection Royal Hotel Copenhagen

6/10 – Redelijk

Jonas

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Værelset ikke klar.
Værelset var ikke klar før kl 17:30, det er ikke optimalt når man har indtjekning fra kl 15 og ankommer med små børn.
1 nacht verbleven in januari 2024
Reactie van Christian Gazzano op 4 feb 2024
Dear Jonas,Thank you for taking the time to share your feedback, we are grateful for your observations as this gives us the opportunity to better improve our service offerings in the future and sincerely hope that this has not deterred you from staying with us again. We are always looking for ways to make improvements and to continue being the best and it is with feedback like yours which we are able to do this.Kind regards,Christian GazzanoService managerRadisson Collection Royal Hotel Copenhagen

10/10 – Uitstekend

Alberto

2 nachten verbleven in januari 2024
Reactie van Andrej, Front Office op 2 feb 2024
Dear Alberto,Thank you for the great review. We are glad to hear you had an enjoyable stay with us and we hope to see you again.Kind regards,

10/10 – Uitstekend

Alicia

3 nachten verbleven in januari 2024
Reactie van Christopher op 29 jan 2024
Dear Alicia, We are delighted to hear that you enjoyed your stay here with us and thank you for taking the time to leave a review. We hope to see you again soon! Best regards, Christopher Kruger Radisson Collection Royal Hotel

10/10 – Uitstekend

Kazuya

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
調度品が素晴らしく落ち着ける部屋でした。
3 nachten verbleven in januari 2024
Reactie van Christopher op 25 jan 2024
Dear Kazuya, We are delighted to hear that you enjoyed your stay here with us and thank you for taking the time to leave a review. We hope to see you again soon. Best regards,ChristopherRadisson Collection Royal Hotel

8/10 – Goed

Gabriel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bom hotel
Quarto agradável, mas pequeno. Tem uma excelente localização, com ótimo serviço de bar. A limpeza poderia ser melhor, mas não compromete.
1 nacht verbleven in januari 2024
Reactie van Christopher op 23 jan 2024
Dear Gabriel,Greetings from Radisson Collection Royal Hotel, Copenhagen. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Collection Royal Hotel, Copenhagen in the near future. Sincerely, Christopher Edelmann KrügerRadisson Collection Royal Hotel, Copenhagen

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Very poor value
Very poor value. Rooms were too hot to sleep even with the air con at the lowest setting. My colleagues who stayed here complained about this too. Breakfast is of poor quality. Cheap coffee. Fresh fruit - only pineapples, melons and cheap grapes. Omelette made to order is made from a mixture out of pre-made carton and probably full of UPFs. I felt unwell after eating it. Luckily, bread herring and salmon were great. Dinner was expensive and not the best ingredients one would expect at this price. For the room rates they charge one would expect at least 4 star service, not 2.
4 nachten verbleven in januari 2024
Reactie van Christopher op 23 jan 2024
Dear guest,Greetings from Radisson Collection Royal Hotel, Copenhagen. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Collection Royal Hotel, Copenhagen in the near future. Sincerely, Christopher Edelmann KrügerRadisson Collection Royal Hotel, Copenhagen

10/10 – Uitstekend

Maria Sol

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Christian Gazzano op 18 jan 2024
Dear Maria Sol,Thank you so much for a great review and for rating us 5 out of 5. It is always nice when a guest recognizes our efforts and for that we thank you. We look forward to welcoming you back in the near future. Thank you.Kind regards,Christian GazzanoService managerRadisson Collection Royal Hotel Copenhagen

10/10 – Uitstekend

Joel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Christian Gazzano op 18 jan 2024
Dear Joel,Thank you so much for a great review and for rating us 10 out of 10. It is always nice when a guest recognizes our efforts and for that we thank you. We look forward to welcoming you back in the near future. Thank you.Kind regards,Christian GazzanoService managerRadisson Collection Royal Hotel Copenhagen

8/10 – Goed

Ari

Positief: Netheid, personeel en service
Sänky vinossa
1 nacht verbleven in januari 2024
Reactie van Christopher op 9 jan 2024
Dear Ari,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

10/10 – Uitstekend

Elin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Utrolig hyggelige ansatte, betalte litt for tidlig innsjekk og fikk nydelig hjørnerom med super utsikt. Det var -5 ute, så ovner sto på fullt. Godt og varmt på rommet men kaldt i restauranten i 1. etg om kvelden
1 nacht verbleven in januari 2024
Reactie van Christopher op 9 jan 2024
Dear Elin,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

8/10 – Goed

Xiaoding

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Christopher op 9 jan 2024
Dear Xiaoding,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

2/10 – Ontzettend slecht

Yousef

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Reactie van Christopher op 9 jan 2024
Dear Yousef,Greetings from Radisson Collection Royal Hotel, Copenhagen. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Collection Royal Hotel, Copenhagen in the near future. Sincerely, Christopher Edelmann KrügerRadisson Collection Royal Hotel, Copenhagen

2/10 – Ontzettend slecht

Christian

2 nachten verbleven in december 2023
Reactie van Christopher op 9 jan 2024
Dear Christian,Greetings from Radisson Collection Royal Hotel, Copenhagen. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Collection Royal Hotel, Copenhagen in the near future. Sincerely, Christopher Edelmann KrügerRadisson Collection Royal Hotel, Copenhagen

10/10 – Uitstekend

Lars

1 nacht verbleven in december 2023
Reactie van Christopher op 9 jan 2024
Dear Lars,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

10/10 – Uitstekend

Sydney

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was above and beyond helpful and accommodating to my grandmother and I. VERY happy with our stay.
2 nachten verbleven in december 2023
Reactie van Christopher op 9 jan 2024
Dear Sydney,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

8/10 – Goed

Stefan

1 nacht verbleven in december 2023
Reactie van Christopher op 9 jan 2024
Dear Stefan,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

10/10 – Uitstekend

Mattias

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Christopher op 9 jan 2024
Dear Mattias,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

8/10 – Goed

Antonio

5 nachten verbleven in december 2023
Reactie van Christopher op 9 jan 2024
Dear Antonio,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

10/10 – Uitstekend

Johannes

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Christopher op 9 jan 2024
Dear Johannes,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

8/10 – Goed

Anne Karin

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Flott hotell
Veldig fornøyd med både rom, frokost og fasiliteter. Det som trekker ned er at du hører når togene går
2 nachten verbleven in december 2023
Reactie van Christopher op 9 jan 2024
Dear Anne Karin, Thank you for taking the time to share your feedback from your visit to the Radisson Collection Royal Hotel, Copenhagen . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Collection Royal Hotel, Copenhagen , I look forward to welcoming you back.Sincerely, Christopher KrugerRadisson Collection Royal Hotel, Copenhagen

10/10 – Uitstekend

Kristian

3 nachten verbleven in december 2023
Reactie van Christopher op 9 jan 2024
Dear Kristian,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Christopher op 9 jan 2024
Dear Peter,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

8/10 – Goed

Jørgen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Christopher op 9 jan 2024
Dear Joergen,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

10/10 – Uitstekend

Oskar Emil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gute Wahl
Das Hotel ist zentral gelegen in Bahnhofsnähe. Geräumige Zimmer im dänischen Design. Ein Frühstück Buffet , das den Namen verdient. Sehr nettes Personal überall. Komme gerne wieder.
2 nachten verbleven in december 2023
Reactie van Christopher op 9 jan 2024
Dear Oskar Emil,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

10/10 – Uitstekend

Birgitte

1 nacht verbleven in december 2023
Reactie van Christopher op 9 jan 2024
Dear Birgitte,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

6/10 – Redelijk

Gazmend, Grosse Pointe Park

3 nachten verbleven in december 2023
Reactie van Christopher op 9 jan 2024
Dear Gazmend,Thank you for taking the time to share your feedback from your visit to the Radisson Collection Royal Hotel, Copenhagen . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Collection Royal Hotel, Copenhagen , I look forward to welcoming you back.Sincerely, Christopher KrugerRadisson Collection Royal Hotel, Copenhagen

10/10 – Uitstekend

Lee

3 nachten verbleven in december 2023
Reactie van Christopher op 9 jan 2024
Dear Lee,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

8/10 – Goed

Mats

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
Utmärkt, men…
Utmärkt vistelse med mycket bra bemötande i receptionen (Ulrika). Städningen bör skärpas. Se bild på fjärrkontrollen som inte rengjorts på länge.
1 nacht verbleven in december 2023
Reactie van Ulrika op 9 jan 2024
Dear Mats, Thank you for taking the time to share your feedback, we are grateful for your observations as this gives us the opportunity to better improve our service offerings. We hope to welcome you back in the near future. Kind regards, Front Office

8/10 – Goed

AHMET FARUK

2 nachten verbleven in december 2023
Reactie van Christopher op 9 jan 2024
Dear Ahmet Faruk,Thank you for taking the time to share your feedback from your visit to the Radisson Collection Royal Hotel, Copenhagen . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Collection Royal Hotel, Copenhagen , I look forward to welcoming you back.Sincerely, Christopher KrugerRadisson Collection Royal Hotel, Copenhagen

10/10 – Uitstekend

Christian

1 nacht verbleven in december 2023
Reactie van Christopher op 9 jan 2024
Dear Christian,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

8/10 – Goed

Pongwut, Talingchan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel close to Copenhagen central station. Hotel is spacious and is a tallest building in this city. Staffs are nice and attentive. Room are spacious but bed mattress needs to be replaced. Breakfast options are excellent. Very convenient walking around and get to hotel from airport by train is very easy.
4 nachten verbleven in december 2023
Reactie van Christopher op 9 jan 2024
Dear Pongwut,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

10/10 – Uitstekend

Núria

4 nachten verbleven in december 2023
Reactie van Christopher op 9 jan 2024
Dear Nuria,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel

8/10 – Goed

Ib

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dejlig oplevelse
Dejlig oplevelse på et skønt hotel
3 nachten verbleven in december 2023
Reactie van Christopher op 9 jan 2024
Dear Ib,We are delighted to hear that you had a delight full stay here with us and thank you for taking the time to leave a review. We hope to see you again soon.Best regards,ChristopherRadisson Collection Royal Hotel