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Beoordelingen van The Lodge at Rolling Hills Casino

2 out of 5
The Lodge at Rolling Hills Casino
2665 Everett Freeman Way, Corning, CA

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 102 van 239 beoordelingen" "
Gastenscore: 8 - Goed. 69 van 239 beoordelingen" "
Gastenscore: 6 - Redelijk. 43 van 239 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 239 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 239 beoordelingen" "

8,8/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Susan

Reisde met een groep
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Entire facility including the rooms have a strong smell of Cigarette Smoke. I now have a sore throat from it.
2 nachten verbleven in januari 2023

10/10 – Uitstekend

Rhonda

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had our wedding in the carlinos event center and the staff went over and above our expectations! Decorations were beautiful and our guests commented that it was the most fun wedding they had been to.
2 nachten verbleven in januari 2023

10/10 – Uitstekend

Teresa L

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2023

2/10 – Ontzettend slecht

Darla

Negatief: Personeel en service
Worst trip I’ve ever taken I will never stay there
Worst trip I’ve ever taken I will never stay there again there are no words to put out what a horrible time
3 nachten verbleven in december 2022

10/10 – Uitstekend

Rosa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2022

10/10 – Uitstekend

jose

1 nacht verbleven in december 2022

4/10 – Matig

keith, paso robles

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Was clean but got moved to next door motel without even telling us before hand. Because of a staff party at hotel
1 nacht verbleven in december 2022

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
2 nachten verbleven in december 2022

6/10 – Redelijk

Colleen

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Casino and atmosphere great. Service in restaurants amazing! Hotel front desk not so much. Chatting with each other before helping us and we called down three times with no answer when my husband went down, three of them were just standing their chatting.

6/10 – Redelijk

Steve

Positief: Voorzieningen
Negatief: Netheid
Decent non smoking room. The room inside and out stunk of cigarette smoke and I’m an x smoker, not particularly sensitive.

10/10 – Uitstekend

Kristy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fun never stayed here before
1 nacht verbleven in november 2022

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2022

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Great hotel. Horrible check in
Hotel newly remodeled. Huge rooms, nice jacuzzi tub.check in was horrible. We had 4 rooms reserved, all paid in advance. Front desk couldnt keep names straight, reqd same credit card and id for each check in, uncooperative, gave our room key to daughter when she checked in, very unprofessional. Thought we were arriving day before.
1 nacht verbleven in augustus 2022

4/10 – Matig

Larry J

Reisde met partner
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The room was nice, clean, comfortable.
1 nacht verbleven in augustus 2022

6/10 – Redelijk

Rodelyn, Rohnert Park

Reisde met familie
Positief: Netheid, personeel en service
The room was clean and did not smell like smoke like our previous stay. We were at the 3rd floor and the elevator was out of order. That wasn’t good for me who has knee problem. The ice and vending machine were also out of order. We had to go to the casino to get water. The bed was good. I wish they put 4 regular pillows at least per bed to start with. I know they will give us more if I asked though.
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Alice

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great experiance
1 nacht verbleven in juni 2022

6/10 – Redelijk

RONALD

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2022

8/10 – Goed

Andrea

Positief: Netheid
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in juni 2022

8/10 – Goed

Alan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy to park and nice machines.
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Ryan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Lucinda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient to dining and casino.
1 nacht verbleven in juni 2022

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2022

8/10 – Goed

Andrea, Penngrove

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Upon check in was told I was only receiving 2 of my 3 reserved rooms. Was told that they do not guarantee or want to work with Expedia for reservations. Had to speak to multiple people to get rooms that I had processing holds on credit card already.
1 nacht verbleven in mei 2022

2/10 – Ontzettend slecht

Kathy

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2022

10/10 – Uitstekend

STANLEY

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was close by with minimal walking. Dining options were good, parking was close to the lodge so no long walks from car to front desk. I would recommend Rolling Hills Lodge to family and friends if they are in the area.
2 nachten verbleven in april 2022
Reactie van The Lodge at Rolling Hills Casino and Resort Staff op 12 apr 2022
Thank you so much for your kind words and excellent five star rating, Stanley! We're so glad to see that you had a great time with us, and we hope to see you again soon! Safe travels!

4/10 – Matig

Robyn

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Way to smoky
The room was decorated nice, but waaaay to smoky. Also the Wi-Fi is awful. Also the tv was bad too. I mean I know you are trying to get us to go to the casino and gamble, but that’s impossible unless you are a smoker. I lost my voice because of the smoke. Such a disappointment that they did all the work on the casino (new restaurants and bars),but the smoke is unbearable. Unfortunately that was our last stay there
3 nachten verbleven in maart 2022
Reactie van The Lodge at Rolling Hills Casino and Resort Staff op 4 apr 2022
Thank you so much for taking the time to post a rating and review of Rolling Hills Casino and Resort, Robyn! We're sorry to see that you were uncomfortable during your last experience with us. We try to be as receptive as possible to customer input and do what we can to accommodate everyone. We hope this will not deter you from visiting us in the future. Thanks again, and we hope to see you soon!

10/10 – Uitstekend

Rita

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a great stay here at the Lodge. Always stay a day or two on our way to Medical visits.
1 nacht verbleven in januari 2022
Reactie van The Lodge at Rolling Hills Casino and Resort Staff op 31 jan 2022
Thank you so much for your kind words and excellent five star rating and review of The Lodge at Rolling Hills Casino and Resort, Rita! We're delighted to see that you always have great stays with us! Safe travels and see you again soon!

10/10 – Uitstekend

Kenneth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff is very friendly and helpful.
1 nacht verbleven in januari 2022
Reactie van The Lodge at Rolling Hills Casino and Resort Staff op 29 jan 2022
Thank you so much for your kind words and excellent five star rating and review of The Lodge at Rolling Hills Casino and Resort, Kenneth! We're delighted to see that you had a great stay with us and hope to see you again soon!

6/10 – Redelijk

Gary or Bonnie

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
A little over priced for what you got.
Horel overall was good. Water pressure in the shower was beyond terrible. Only had 4 tv stations. Not a good choice of channels.
1 nacht verbleven in januari 2022
Reactie van The Lodge at Rolling Hills Casino and Resort Staff op 21 jan 2022
Thank you for taking the time to post a rating and review of The Lodge at Rolling Hills Casino and Resort! We're glad to see that your overall experience was good. We'll look into the issues that you mentioned and bring them to the attention of management. We hope you'll visit us again soon for a 10/10 experience!

10/10 – Uitstekend

richard

1 nacht verbleven in januari 2022

8/10 – Goed

Ezequiel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2022
Reactie van The Lodge at Rolling Hills Casino and Resort Staff op 21 jan 2022
Thank you for taking the time to post a rating of The Lodge at Rolling Hills Casino and Resort, Ezequiel! We're delighted to see that you had an overall great experience with us! We hope to see you again soon for a 10/10 Rolling Hills experience!

2/10 – Ontzettend slecht

Steve

1 nacht verbleven in december 2021
Reactie van The Lodge at Rolling Hills Casino and Resort Staff op 21 jan 2022
Thank you for taking the time to post a rating of The Lodge at Rolling Hills Casino and Resort, Steve. We're sorry to see that you had a less than ideal experience. Please let us know what we can do to improve your next stay. Thank you!

4/10 – Matig

Carolyn

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The facility was very nice and staff friendly however we were charged for accommodations and also charged by Travelocity so far the casino has not helped to correct the mistake
1 nacht verbleven in december 2021
Reactie van The Lodge at Rolling Hills Casino and Resort Staff op 21 jan 2022
Thank you for taking the time to post a rating and review of The Lodge at Rolling Hills Casino and Resort, Carolyn. We're sorry to see that your stay was tarnished by billing mistakes. It is often best to book directly with us to eliminate any future issues like this. We hope you'll join us again soon for an improved Rolling Hills experience!

10/10 – Uitstekend

Christian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good. Will return
1 nacht verbleven in december 2021
Reactie van Taylor op 23 dec 2021
Thank you for the feedback Christian! We cant wait to see you again

10/10 – Uitstekend

antonio

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2021
Reactie van The Lodge at Rolling Hills Casino and Resort Staff op 6 dec 2021
Thank you so much for your outstanding rating of The Lodge at Rolling Hills Casino and Resort! We're delighted to see that you had such a great stay with us! We hope to see you again soon!

8/10 – Goed

william

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The unit was very clean.
1 nacht verbleven in november 2021
Reactie van The Lodge at Rolling Hills Casino and Resort Staff op 6 dec 2021
Thank you so much for taking the time to post a positive rating and review of The Lodge at Rolling Hills Casino and Resort, William! We're so glad that you had a great stay with us and hope to see you again soon!

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2021
Reactie van The Lodge at Rolling Hills Casino and Resort Staff op 6 dec 2021
Wow! Thank you so much for your outstanding rating of The Lodge at Rolling Hills Casino and Resort, John! We're thrilled to see that you had a great stay with us! We hope to see you again soon!

10/10 – Uitstekend

Kevin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s a casino hotel so once you walk in all you smell is smoke… a bit overwhelming.
1 nacht verbleven in oktober 2021
Reactie van The Lodge at Rolling Hills Casino and Resort Staff op 6 dec 2021
Thank you for taking the time to post a rating and review of The Lodge at Rolling Hills Casino and Resort, Kevin! We're delighted to see that you had a great stay with us, and we hope to see you again soon!

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Had a great visit and look forward staying on our trip back. Every thing was clean and had a great time in the casino.
1 nacht verbleven in oktober 2021
Reactie van The Lodge at Rolling Hills Casino and Resort Staff op 6 dec 2021
Thank you so much for your fantastic rating and review of The Lodge at Rolling Hills Casino and Resort, Daniel! We're thrilled that you had an amazing stay with us! See you again soon, and safe travels!

10/10 – Uitstekend

Terry, redding

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2021

6/10 – Redelijk

Anne

Reisde met familie
Bare room and bathroom. No amenities. Coffee maker but nothing for it, had to go to front desk to get coffee and cups. Bathroom door wouldn’t close all the way. Overall poor maintenance of faculties. Was a much better place to stay before all the renovations. Only one place to eat in casino and the food was fair. 🙁
1 nacht verbleven in oktober 2021
Reactie van The Lodge at Rolling Hills Casino and Resort Staff op 18 okt 2021
Thank you for taking the time to post a rating and review of The Lodge at Rolling Hills Casino and Resort, Anne! We're still in the process of expanding and revamping the casino and resort, so we hope you'll join us again soon for a new and improved Rolling Hills experience!

8/10 – Goed

Denise

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Always a Comfy Stay
We really enjoy the hotel and the convenience of this location on our Northern California Trip.
1 nacht verbleven in september 2021
Reactie van The Lodge at Rolling Hills Casino and Resort Staff op 18 okt 2021
Thank you so much for your kind words and positive rating and review of The Lodge at Rolling Hills Casino and Resort, Denise! We greatly appreciate you sharing your thoughts with us and are delighted to see that you had a great time! We hope to see you again soon! Safe travels!

8/10 – Goed

Traci

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a nice place to stay and will likely visit again. The water pressure of my shower was terrible.
1 nacht verbleven in september 2021
Reactie van The Lodge at Rolling Hills Casino and Resort Staff op 30 sep 2021
Thank you so much for your positive rating and review of The Lodge at Rolling Hills Casino and Resort, Traci! We appreciate you taking the time to share your thoughts with us. See you again soon!

6/10 – Redelijk

Kathy

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
The lady at the front desk was extremely rude. Check in took awhile. The rooms are nice newly remodeled.
2 nachten verbleven in september 2021
Reactie van The Lodge at Rolling Hills Casino and Resort Staff op 30 sep 2021
Thank you for taking the time to leave a rating and review of our facility, Kathy! Ultimately, we hope that the good outweighed the bad on your last visit to The Lodge at Rolling Hills Casino and Resort and that we can show you a better time in the future!

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fire alarm went off in middle of the night. Not great
1 nacht verbleven in september 2021
Reactie van The Lodge at Rolling Hills Casino and Resort Staff op 30 sep 2021
Thank you for taking the time to post a rating and review of The Lodge at Rolling Hills Casino and Resort. We do apologize for the inconvenience experienced during your stay. We hope you'll join us again soon for an improved experience!

4/10 – Matig

brenda

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The room was clean and comfortable. Was not happy about the broken little coffee maker in the bathroom. No food for breakfast as stated when we made the reservations. Seemed some what pricey for just a place to lay your head after a concert.
1 nacht verbleven in september 2021
Reactie van The Lodge at Rolling Hills Casino and Resort Staff op 30 sep 2021
Thank you for taking the time to leave a rating and review of our facility, Brenda. We will absolutely take your critique into serious regard. It's customers like you that help us improve The Lodge at Rolling Hills Casino and Resort. We hope you'll give us the opportunity to improve your next Rolling Hills experience.

10/10 – Uitstekend

Irene

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was clean, quiet, staff was great….overall great stay. Will stay again.
1 nacht verbleven in augustus 2021
Reactie van The Lodge at Rolling Hills Casino and Resort Staff op 30 sep 2021
Thank you so much for your kind words and excellent review and rating, Irene! We really appreciate you taking the time to share your amazing experience with us. We work hard to please our guests, and we're so glad we made your Rolling Hills Casino and Resort experience a great one! We look forward to seeing you again in the future!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Very thin walls. Can hear EVERYTHING from the surrounding rooms
1 nacht verbleven in augustus 2021
Reactie van Rolling Hills Casino and Resort Staff op 2 sep 2021
Thank you for your feedback, Jacob. Ultimately, we hope that the good outweighed the bad on your last visit to Rolling Hills Casino and Resort and that we can show you a better time in the future!

8/10 – Goed

Frank

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
It was very clean. The construction closed down the restaurants and made it difficult to to enter and leave the hotel with luggage.
1 nacht verbleven in augustus 2021
Reactie van Rolling Hills Casino and Resort Staff op 2 sep 2021
Thank you for your feedback, Frank! We're delighted to see that you were pleased with the cleanliness of our casino and resort. We hope you'll visit us again when our expansion is complete!