Lovely location central to both Craigavon and Portadown, beautifully decorated and furnished to a high standard. Family of 4, slight issue with beds in room for 4 person stay. Triple room with no 4th bed, no option highlighted on booking to get either an adjoining room booked or a camp bed which was £30 extra per night. Wasn’t accommodated by staff on this issue so we improvised and rearranged the room. Room was set for 2 people sharing and not 4. Towels, cups, glasses all set for two. Room was not fully cleaned, left overs left on floors from previous guests. However it was a pleasant stay, staff in breakfast/restaurant and bar staff were more than pleasant. Front of house would need some work on people skills. Compated to other hotels i have stayed in where we felt at ease and at home, this was far from that type of apporach from desk staff. Great location for family with young children as pleanty to do in surrounding areas. However children were told off for exploring quietly along corridor in hotel. People skills needs addressing. Overall a lovely place. Breakfast menu was amazing.