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Beoordelingen van Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted

4 out of 5
Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted
209 Van Horne Street South, Cranbrook, BC

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 240 van 470 beoordelingen" "
Gastenscore: 8 - Goed. 158 van 470 beoordelingen" "
Gastenscore: 6 - Redelijk. 51 van 470 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 470 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 470 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Fardau, Arnhem

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Vriendelijk personeel en we konden direct in een kamer terecht ondanks dat wij wat aan de vroege kant waren. Hotel ziet er goed uit maar werd nog verder opgeknapt op het moment dat wij er waren. Hier hadden wij overigens geen hinder van. De kamer was zeer ruim. Alles was schoon en netjes.
1 nacht verbleven in juli 2022
Reactie van Amy, AGM Cranbrook op 3 aug 2022
Dear Fardau, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns. Thank you for choosing Prestige Rocky Mountain Resort Cranbrook!

10/10 – Uitstekend

Joel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place
2 nachten verbleven in mei 2024
Reactie van Guest Services op 16 mei 2024
Dear Joel,Thank you for completing your review. Sincerely,

10/10 – Uitstekend

Brandy

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Guest Services op 17 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback.

10/10 – Uitstekend

Robert

2 nachten verbleven in februari 2024
Reactie van Guest Services op 7 feb 2024
Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

8/10 – Goed

Rob

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Guest Services op 29 jan 2024
Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.We appreciate your loyalty to our brand.

10/10 – Uitstekend

Bryce

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel
1 nacht verbleven in januari 2024
Reactie van Guest Services op 22 jan 2024
Dear Bryce, Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.Sincerely,

6/10 – Redelijk

Danielle

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen
I was really annoyed. My 15 year old and I went to use their gym and found out that you have to 19 to use it. Hotel was subpar. Staff were not welcoming. The restaurant Fire and Oak though— so good!
1 nacht verbleven in december 2023
Reactie van Guest Services op 5 jan 2024
Dear Danielle,Thank you for completing the review regarding your stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our Gym facility is only for adults due to the insurance policy that we have in place for the facility. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements in communication to ensure we offer a better experience for guests in the future. Sincerely,

8/10 – Goed

Corinna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Same services, higher price
This is a lovely hotel. It was very comfortable, and the staff were friendly and helpful. I knocked off a star because unlike cheaper hotels that offer the same comfort and friendly staff, the Prestige Rocky Mountain Resort does not have the same value for the money. The hotel does not offer a complimentary breakfast. A hotel down the road was at least $75 cheaper, and provides a complimentary breakfast. We ended up having breakfast at the Fire &Oak, the restaurant within the hotel, which ended up costing over $50 for my husband and I. Adding the price difference and the cost of breakfast, we would have saved at least $125 if we stayed at the other hotel. Considering how everything is so expensive, this cost difference is a big deal. That’s more than a tank of gas. We purposely stayed at this hotel as it was closer to the CP railyard with the Holiday train coming through. Unless there was another reason to specifically stay at the Prestige Rocky Mountain Resort, I highly doubt we will stay here again.
1 nacht verbleven in december 2023
Reactie van Guest Services op 27 dec 2023
Dear Corinna,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.Your valuable feedback will be shared with the respective teams and departments.Sincerely,

2/10 – Ontzettend slecht

Trevor

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very inflexible with their customers.
2 nachten verbleven in december 2023
Reactie van Guest Services op 27 dec 2023
Dear Trevor,Thank you for completing the review regarding your stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.Your valuable feedback will be shared with the respective teams and departments.Sincerely,

6/10 – Redelijk

Shelley

1 nacht verbleven in december 2023
Reactie van Guest Services op 6 dec 2023
Thank you for your review.

10/10 – Uitstekend

René

2 nachten verbleven in november 2023
Reactie van Guest Services op 27 dec 2023
Dear Rene,Thank you for completing the review regarding your stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
2 nachten verbleven in november 2023
Reactie van Guest Services op 21 nov 2023
Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

10/10 – Uitstekend

bert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van Guest Services op 22 nov 2023
Thank you for completing the survey regarding your recent stay at our property.We hope you will come back and see us again soon.

10/10 – Uitstekend

Eric

1 nacht verbleven in november 2023
Reactie van Guest Services op 6 dec 2023
Thank you for your review.

8/10 – Goed

Katherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Satisfid
2 nachten verbleven in oktober 2023
Reactie van Guest Services op 31 okt 2023
Thank you for completing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

10/10 – Uitstekend

Laura

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were friendly and so helpful. Our room was very clean and very quiet. We could see trains passing by and never heard a thing. Great place to stay when visiting Cranbrook BC.
2 nachten verbleven in oktober 2023
Reactie van Guest Services op 27 okt 2023
Dear Laura, Thank you for reviewing us regarding your visit to the property.Your business is very important to us and we value your feedback. By telling us what you liked and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Sincerely,

8/10 – Goed

Randy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient for us
1 nacht verbleven in oktober 2023
Reactie van Guest Services op 17 okt 2023
Thank you for completing the review regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand.Sincerely,

10/10 – Uitstekend

Mara

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Guest Services op 16 okt 2023
Thank you for the review regarding your recent stay at our property.We hope you will come back and see us again soon.Sincerely,

10/10 – Uitstekend

virginia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely property. Amazing exercise room. Nice restaurant.
1 nacht verbleven in september 2023
Reactie van Guest Services op 26 sep 2023
Thank you for the review regarding your recent stay at our property.Your business is very important to us and we value your feedback.We hope you will come back and see us again soon.Thank you again for taking the time to give us a review. We appreciate your loyalty to our brand.Sincerely,

8/10 – Goed

Lisa

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property and restaurant are great . Would be nice if the City had Uber and Taxi service that were available later than 11pm
3 nachten verbleven in september 2023
Reactie van Amy, AGM Cranbrook op 5 sep 2023
Dear Lisa,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Uitstekend

Douglas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Amy, AGM Cranbrook op 5 sep 2023
Dear Douglas,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything
1 nacht verbleven in augustus 2023
Reactie van Amy, AGM Cranbrook op 5 sep 2023
Dear Jennifer,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 – Goed

Renette

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in augustus 2023
Reactie van Amy, AGM Cranbrook op 1 sep 2023
Dear Renette,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 – Goed

James

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A staff member bent rules as to allow by boys an opportunity to get in a workout. It’s refreshing to not be babied by policy and insane progressive safety regulations. Thank you for letting my boys become men.
1 nacht verbleven in augustus 2023
Reactie van Guest Services op 27 sep 2023
Hello James,Thank you for completing the review.We hope you will come back and see us again soon.

10/10 – Uitstekend

Julien, Edmonton

Reisde met huisdieren, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel.
3 nachten verbleven in augustus 2023
Reactie van Amy, AGM Cranbrook op 28 aug 2023
Dear JulienThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 – Goed

Scott

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was good
1 nacht verbleven in augustus 2023
Reactie van Amy, AGM Cranbrook op 28 aug 2023
Dear Scott,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Uitstekend

alan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Prestige Inns are always , clean, have friendly staff and comfortable beds. They are our go to hotels in BC.
1 nacht verbleven in augustus 2023
Reactie van Amy, AGM Cranbrook op 28 aug 2023
Dear Alan,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 – Goed

Josie

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Value for money was just not there. I have stayed at 5 hotels in Cranbrook and there was nothing here that would make me say the extra 70 dollars a night was worth the price difference. Please upgrade your pillows for 200 plus a night this should be an expectation. I had better pillows at other locations. Pool was a nice touch but again not at an average of 70 dollars more a night. When you see a price difference you assume its better. Nothing special here to warrant inflated room rates.
3 nachten verbleven in augustus 2023
Reactie van Amy, AGM Cranbrook op 21 aug 2023
Dear Josie,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I apologize that we were unable to meet your expectations. However, we hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was clean, furnished with quality/nicely. Staff and restaurant were excellent
1 nacht verbleven in augustus 2023
Reactie van Amy, AGM Cranbrook op 21 aug 2023
Dear Paul,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 – Redelijk

Werner

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel and great staff. Only downfall was finding popcorn and hair and baby hair on the sheets at time of checkin. Was moved to another room. Exec hsk should pull back sheets when doing room checks. Can tell if bed was used by placement of pillows as i work in the hotel industry.
4 nachten verbleven in augustus 2023
Reactie van Amy, AGM Cranbrook op 11 aug 2023
Dear Werner,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Uitstekend

Eleanor

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
always liked the Prestige
1 nacht verbleven in augustus 2023
Reactie van Guest Services op 26 sep 2023
Thank you for the review regarding your recent stay at our property.Your business is very important to us and we value your feedback.We hope you will come back and see us again soon.Thank you again for taking the time to give us a review. We appreciate your loyalty to our brand.Sincerely,

8/10 – Goed

Dale

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great property nice rooms. Beds were hard didn’t like that. Didn’t like that they weren’t close to any food joints within walking But all it’s a nice hotel
1 nacht verbleven in augustus 2023
Reactie van Amy, AGM Cranbrook op 10 aug 2023
Dear Dale,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 – Goed

gwendolyn, Henderson

1 nacht verbleven in augustus 2023
Reactie van Guest Services op 26 sep 2023
Thank you for the review regarding your recent stay at our property.Your business is very important to us and we value your feedback.We hope you will come back and see us again soon.Thank you again for taking the time to give us a review. We appreciate your loyalty to our brand.Sincerely,

8/10 – Goed

John

1 nacht verbleven in augustus 2023
Reactie van Guest Services op 26 sep 2023
Thank you for the review regarding your recent stay at our property.Your business is very important to us and we value your feedback.We hope you will come back and see us again soon.Thank you again for taking the time to give us a review. We appreciate your loyalty to our brand.Sincerely,

10/10 – Uitstekend

Janette, Kent

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Guest Services op 26 sep 2023
Thank you for the review regarding your recent stay at our property.Your business is very important to us and we value your feedback.We hope you will come back and see us again soon.Thank you again for taking the time to give us a review. We appreciate your loyalty to our brand.Sincerely,

8/10 – Goed

Dwayne

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Guest Services op 26 sep 2023
Thank you for the review regarding your recent stay at our property.Your business is very important to us and we value your feedback.We hope you will come back and see us again soon.Thank you again for taking the time to give us a review. We appreciate your loyalty to our brand.Sincerely,

10/10 – Uitstekend

Byron

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bed was super comfy
1 nacht verbleven in juli 2023
Reactie van Amy, AGM Cranbrook op 1 aug 2023
Dear Byron,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Uitstekend

Maxine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Maxine's visit
We were supposed to be at the Prestige for one night only, however my husband broke his hip and I ended up being there for 11 nights. The hotel gave me a "hospital" rate which helped immensely and the staff were very kind asking me about his condition on a regular basis. Can't say enough good about how I was treated.
1 nacht verbleven in juli 2023
Reactie van Amy, AGM Cranbrook op 31 jul 2023
Dear Maxine,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand, and we are happy that everything worked out for you during your stay.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Room not worth $350 a night.
We were stuck in traffic for over 5 hours on the way and didn't get there to check in until after 10pm, which unfortunately would have given us only 13 hours to enjoy the $350 room we booked. They were kind enough to allow a late check-out for 1pm, however we received a phone call to the room at 11:08 that woke us up, then room service knocked on the door to see if we were gone yet at 12:30. If they were concerned with us leaving early should have never allowed a late check out.
1 nacht verbleven in juli 2023
Reactie van Amy, AGM Cranbrook op 27 jul 2023
Dear Anonymous,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Uitstekend

Joe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean rooms and quiet
1 nacht verbleven in juli 2023
Reactie van Amy, AGM Cranbrook op 26 jul 2023
Dear Joe,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Uitstekend

Colin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2023

10/10 – Uitstekend

Wendy

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a last minute check in.. they got us in our rooms quickly and we’re very friendly. Rooms were clean and comfortable. Staff was very friendly and helpful.
1 nacht verbleven in juli 2023
Reactie van Amy, AGM Cranbrook op 25 jul 2023
Dear Wendy,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Dawn

Beautiful location, very clean and comfortable. Would love to stay again
1 nacht verbleven in juli 2023
Reactie van Amy, AGM Cranbrook op 25 jul 2023
Dear Dawn,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excercise room saunas swimming pool cold for me
1 nacht verbleven in juli 2023
Reactie van Amy, AGM Cranbrook op 25 jul 2023
Dear Richard,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Goed

Sukhdeep

1 nacht verbleven in juli 2023

8/10 – Goed

Timothy

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great size rooms!
1 nacht verbleven in juli 2023
Reactie van Amy, AGM Cranbrook op 25 jul 2023
Dear Timothy,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Uitstekend

Deanna

1 nacht verbleven in juli 2023

8/10 – Goed

Malcolm

2 nachten verbleven in juli 2023

10/10 – Uitstekend

Penny

2 nachten verbleven in juli 2023

10/10 – Uitstekend

Kelsey

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was fabulous, the hotel was awesome and traveling with kids they had a great time and loved it
1 nacht verbleven in juli 2023
Reactie van Amy, AGM Cranbrook op 25 jul 2023
Dear Kelsey,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.