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Beoordelingen van Whitefish Lodge and Suites

2.5 out of 5
Whitefish Lodge and Suites
14150 Swann Drive, Crosslake, MN

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 64 van 118 beoordelingen" "
Gastenscore: 8 - Goed. 39 van 118 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 118 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 118 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 118 beoordelingen" "

9,4/10

Netheid

8,8/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Dale

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good
1 nacht verbleven in mei 2024
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 – Uitstekend

Holly

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved this place
2 nachten verbleven in mei 2024

4/10 – Matig

Jeffrey

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Room was run down, Refrigerator was removed. Marks on furniture. Black mold around ceiling in the pool room with parts of the ceiling missing and partially falling in. Carpets throughout looking dirty and warned.
1 nacht verbleven in april 2024
Reactie van Management op 18 mei 2024
Your feedback about the cleanliness of our facilities is greatly appreciated. We are continuously working on improving our services, and your comments help us focus on what matters most to our guests. Please look forward to improvements in the near future. Thank you, WFP Management

10/10 – Uitstekend

Julia

Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

8/10 – Goed

Bob

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Could have another light in the rooms. Only light was right in the doorway and one lamp on the desk
1 nacht verbleven in februari 2024
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 – Uitstekend

Ali

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved it! The room was great and staff were awesome. We came for the pool, hot tub, and sauna and were not disappointed. We will be back!
1 nacht verbleven in februari 2024
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 – Uitstekend

Gail

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff and friendly guests. Great service all around...I definitely recommend this place..
2 nachten verbleven in februari 2024
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great people, very friendly and helpful
3 nachten verbleven in januari 2024
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

8/10 – Goed

David

1 nacht verbleven in november 2023
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 – Uitstekend

Stephanie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome unique Up North hotel with an awesome pool and hot tub area. We enjoyed our stay immensely.
2 nachten verbleven in november 2023
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 – Uitstekend

Deb

Reisde met partner
Positief: Voorzieningen
We were warmly welcomed, the room was what we expected, the sauna, hot tub and breakfast were perfect ❣️.
1 nacht verbleven in november 2023
Reactie van Zack op 27 nov 2023
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Whitefish Lodge and Suites in the near future!

2/10 – Ontzettend slecht

George

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Zack op 27 nov 2023
Thank you for taking the time to provide valuable feedback about your stay at Whitefish Lodge and Suites. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.

8/10 – Goed

George

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is generally very nice. It has a rustic theme that fits very well in the region. I gave it a four instead of a five due to upgrade needed in the rooms - no refrigerator and very few outlets for electronics.
1 nacht verbleven in september 2023
Reactie van Front Desk op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 – Uitstekend

Jim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2023
Reactie van Zack op 25 sep 2023
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

8/10 – Goed

Fran

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It would be nice if lodge had something special for guests who frequent there establishment
2 nachten verbleven in september 2023
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 – Uitstekend

Branden

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nicest hotel I've stayed at in any small town.
1 nacht verbleven in september 2023
Reactie van Zack op 25 sep 2023
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, with high end accommodation's and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

8/10 – Goed

Lindsey

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Zack op 27 nov 2023
Thank you for taking a moment to share your experience at Whitefish Lodge and suites. We are so pleased to hear you found out hotel to your liking. We look forward to welcoming you back again soon!

2/10 – Ontzettend slecht

Rick

1 nacht verbleven in augustus 2023
Reactie van Management op 18 mei 2024
We are very sorry to know your stay with us was not satisfactory. Your feedback helps us improve and provide better service to our customers. If there's anything we can do to address your concerns, please don't hesitate to contact us. Thank you, WFP Management

8/10 – Goed

Christine

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The room they gave us when we got there was a broken toliet part in bath room part in hall. Went to front desk and they moved us. Mix up with maintenance and front desk We had a good laugh
1 nacht verbleven in juli 2023
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in juni 2023
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

6/10 – Redelijk

Peter

1 nacht verbleven in mei 2023
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we hope we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 – Uitstekend

Christina

Reisde met familie
Great stay & nice lodge like hotel. Definitely will stay again- thank you!
1 nacht verbleven in mei 2023
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Highly recommend
I always stay here when I travel to the Emily area. Clean, cool vibe, great hot tub!
1 nacht verbleven in april 2023
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient place to stay for work related business.
1 nacht verbleven in november 2022
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 – Uitstekend

stephanie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice quiet area
Very nice clean and friendly staff nice quiet area
2 nachten verbleven in september 2022
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service en comfort kamer
NEVER AGAIN.
We can start with our arrival on Sunday, August 21,2022. My husband went in to register and no one was there nor were they there for 20+ minutes. He screamed, he opened doors and Nothing. He came back to the car and I started calling the phone number assigned to Whitefish Lodge and Suites in Crosslake. Finally, as I was about to hang up someone answered. When I said we were at the front desk and no one was there I was told "it's so late, I hadn't expected anyone." I checked the time, it was 6:28 P.M. Once registered and assured we had a room close to the elevator which I'd requested because of knee surgery and recovery from Covid, we went UP to the second floor and walked 3/4 the way down to our room. I complained when we went out of dinner I told the woman of my request and she said, " there was nothing on your reservation." I had it on my phone and she said they'd see what they could do the next day. Never saw her again. We had appointments the next day, we're remodeling our cabin, a place that's been in my husbands family for over 70 years and when we returned, again no one at the front desk. We were also attending a family reunion with others who live up there year round... The beds and bedding were so uncomfortable, quilt was too heavy, couldn't get the darn t.v. figured out, in adequate lighting and no clock! over charged and paid for a suite for 5, if we stood up like cord wood. No need to go on. You get the message. Never Again at Whitefish!
3 nachten verbleven in augustus 2022
Reactie van Management op 18 mei 2024
We're sorry to hear that you had so much confusion with booking your stay here at our hotel. We take our guest's satisfaction very seriously, and we apologize for the unfortunate issues that arose and also for our staff not being very helpful. We hope to correct these matters and we appreciate you reaching out. Thank you, WFP Management

4/10 – Matig

Patricia

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Disappointed in the service. Had to wait 10 minutes before anyone showed up to help check in. Did not have wi fi and no one could help figure out why it was working. One lady's response was " i have know idea sorry". The place was pretty log cabin like but our room was musty smelling. Also you could smell chlorine in the dining area. One night there was a group of loud people at 1130 pm in the front area and i Called the front desk. No one answered for 5 minutes of ringing. Finally when they answered it sounded like they just woke up. We complained of the noise and they said "IH; OK". We will not be going back Way too expensive for what you get. Very disappointing
2 nachten verbleven in juli 2022
Reactie van Management op 18 mei 2024
Thank you for your honest feedback. We apologize for any delays or inconveniences you faced. We are disappointed to hear that our cleanliness standards did not meet your expectations. Immediate steps have been taken to rectify this, ensuring a better experience for all future guests. Thank you,WFP Management

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous Log Cabin feel, unique rooms, beautiful area, highly recommend!
2 nachten verbleven in juli 2022
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

8/10 – Goed

Glenn

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good quiet stay!!
Good experience very accommodating and helpful!!
1 nacht verbleven in juni 2022
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2022
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 – Uitstekend

Kathy

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2022
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

8/10 – Goed

Gordon

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2022
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

6/10 – Redelijk

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mattresses were extremely firm. Since this is the main purpose of a hotel I weighted it pretty heavily. Otherwise it was a very nice hotel with very helpful staff.
1 nacht verbleven in november 2021
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service. We hope you’ll visit us again soon. Thank you. WFP Management

10/10 – Uitstekend

Shannon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
decore was beautiful
1 nacht verbleven in september 2021
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Definitely coming back
Super friendly staff. They gave us a complimentary upgrade because it was our 25th wedding anniversary! The room was amazing.
1 nacht verbleven in augustus 2020
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
Very nice, clean and comfortable! Good location, well furnished!
1 nacht verbleven in september 2020
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2020
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2020
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

8/10 – Goed

Kathy

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Choose this hotel
Great place on the lake! Thank You
4 nachten verbleven in februari 2020
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 – Uitstekend

Harv, MB Canada

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very woodsy cabin/lodge feeling. Building has a lot of style
1 nacht verbleven in november 2019
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

8/10 – Goed

Karen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Crosslake Lodge
Whitefish lodge is in the beautiful town of Crosslake. I stayed there while visiting a friend who lives nearby. The main lodge area is very "up-north" with a lovely view of the golf course to the north of the lodge. The rooms are comfortable. I thought the complimentary breakfast was adequate. I had some trouble with getting my T.V. to work but the person at the front desk was very helpful. I have stayed here several times and enjoy it.
2 nachten verbleven in oktober 2019
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2019
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in augustus 2019
Reactie van Management op 18 mei 2024
Thank you for sharing a review of your recent experience. Our team here at White Fish Properties is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you. WFP Management

8/10 – Goed

Sarah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2019

8/10 – Goed

H&D, Winnipeg, MB

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing hand made furiture, nice and quiet place, very enjoy stay.
1 nacht verbleven in oktober 2018

10/10 – Uitstekend

toshi, Dubuque Iowa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice atmosphere on a cold rainy night. The shuttle service to the nearby Manhattan Beach lodge for dinner was a bonus.
1 nacht verbleven in september 2018

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cozy and very comfortable!
3 nachten verbleven in augustus 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2018

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in juli 2018

8/10 – Goed

K, California

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2018