Hotels in de buurt van Cuba Island (Hayes)

' Magnificent plantation style mansion with beautiful surroundings and staffed by very friendly people! Thank you Warner Hall!'

'I loved the place because everything was close by'

'The customer service was excellent. The individual went out of his way to get me a room on a bottom floor for a handicap person. He was incredibly helpful and very kind. The room was clean, including the hotel amenities very impressed. Thank you for the great da'

'It took a while for the ac to cool down the room since it was totally turned off when I arrived'

'1st of all had too wait 2hrs for my room rest was at 3 room wasnt ready till 5:30. Went to take a shower the towels was spotted with brown color stains. Ask for another set of towels same thing. They need to invest in new linen. The microwave and refrigerator had leftover food in it. Told the 2 staff members nothing ever happened. Noone came to clean the microwave and refrigerator. Poor service poor staff. I will never ever go back Good luck'

'I booked a3 night stay 2 nights we had a storm and no electricity with no compensation no back up generators nothing just in dark until you weren’t.. the door locked on the handle but no other safety features the door had crackers you could see outside you get what you pay for.'

'this property was so dirty that my cat who I paid for went under the bed and got dirty from being under the bed underneath that bed was filthy. I’ve never seen so much dirt collected in a hotel room ever so I would never book this hotel again and I’m advising other people never to book this hotel.'

'Staff, as always try their best. Unfortunately this property needs a lot of maintenance and it is long overdue for some new towels, sheets, comforters and some renovations. Understanding this is the Key West Inn and we were not expecting 5-star service or facilities, dingy towels/sheets take you back a little bit. Additionally, they advertise that breakfast is included, we did not get breakfast, we rang the bell several times and no one answered, when they finally answered, breakfast was not...

'Never again! I arrived to a trash strewn parking lot. Sitting area adjacent to filthy front door was disgusting. Dirt. Trash and cigarette butts on the ground. Worn, dirty mat at entrance. Long check-in process. Stained, dirty carpets in corridors, elevator and room. Room door propped open with heavy desk. No towels or washcloths. Interior parts of fridge displaced or missing. FILTH on surface beside fridge. Hair in fridge. No lid or plastic bag for ice bucket. Glass tray missing from...

'Clean rooms. Good breakfast.'

'I have travelled to many places and stayed in different hotels and motels, so cleanliness is always the first thing I look for. This place stood out immediately. What I liked the most was how clean everything was, every single day. I stayed for 5 days, and without fail, my room was cleaned thoroughly each day. The consistency was impressive — fresh towels, tidy room, spotless bathroom, and everything felt well taken care of. It’s rare to find a place where the housekeeping maintains the same...

'There was no trash can, and the room was not cleaned very well. The towels were damp, as if they had just been used, with two of the three having stains. Luckily, I brought my own towel for traveling. The building wasn't well-kept, grass/weed growing next to the wall. It felt unsafe, and some suspicious people were hanging around the entrance and the hallway.'

'Bad customer service and no hospitality'

'We stopped here on the last night of a cross country drive. The lobby was neat and clean. The staff at the front desk was friendly and helpful, informing us on the in house offerings for dinner and drinks as well as other nearby options. The dinner was just ok, but saved us a trip out to find something. The bartender and restaurant staff were also nice and courteous. Our room was neat and clean. At breakfast, there were a variety of breakfast staples to select from and we had no complaints. We...

'The hotel didn’t look like how it was advertised. The room was completely dirty. There was dirt on the walls, stains on the sheets and blanket, and the air conditioner didn’t work. HORRIBLE HOTEL'

'Prettige verrassing . Had best langer willen verblijven indien het nodig was. Net hotel, rustig'

'My room was clean.quite and the beds was comfortable will be back in August for sons graduation'

'The front desk worker was very rude!! They do a no refund policy to force you to pay all of there hidden fees. I booked a smoking room online to get there and be told “from her end it saids nonsmoking” so I would have to pay them a 50$ deposit or pay them a extra 25$ to get it switched to a smoking room even though I booked a smoking room so I basically paid 93 dollars for a room that was suppose to be 68$. They also have a 1$ deposit for room keys. The microwave and fridge was dirty. Someone...

'They screwed up my bill and charged my debit card 464 dollars'